Intermittent No Crank/No Start – 2008-2010 Toyota

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T-SB-0348-09
September 30, 2009

 

Intermittent No Crank/No Start

 

Service Category Engine/Hybrid System
Section Starting Market USA

 

Applicability

YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2008 – 2009 Highlander Drive Type(s): 2WD, 4WD

Engine(s): 2GR

Transmission(s): 5AT

VDS(s): DS41A, DS42A, DS43A, ES41A, ES42A,

ES43A

2009 – 2010 Matrix Drive Type(s): 4WD

Engine(s): 2AZ

Transmission(s): 4AT

VDS(s): LE40E, LE4EE

2006 – 2010 RAV4

 

Introduction

Some Highlander, Matrix, and RAV4 vehicles may intermittently exhibit a “no crank” condition. The engine can usually be started after moving the shift lever to the Neutral position or by cycling the shift lever in and out of the Park position. A revised neutral start switch assembly is available to address this condition.

 

Warranty Information

OP CODE DESCRIPTION MODEL TIME OFP T1 T2
832131 R & R Park/Neutral Position Switch Assembly Highlander 0.9 84540-42010 17 99
Matrix 0.5
RAV4 0.7

 

APPLICABLE WARRANTY

  • This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
  • Warranty application is limited to occurrence of the specified condition described in this bulletin.

 

Production Change Information

This TSB applies to all 2008 – 2009 Highlander, 2009 – 2010 Matrix, 2009 – 2010 TMMC-built RAV4, and to RAV4 vehicles produced BEFORE the Production Change Effective VINs shown below.

MODEL MODEL YEAR ENGINE DRIVETRAIN PLANT PRODUCTION CHANGE EFFECTIVE VIN
RAV4 2006–2010 2AZ-FE

(2006–2008)

2AR-FE

(2009–2010)

4WD Shokki JTM#F4DV#AD021515
Tahara JTM#F4DV#A5017922
2WD Shokki JTM#F4DV#AD016058
Tahara JTM#F4DV#A5014952
2GR-FE 4WD Shokki JTM#K4DV#AD010334
Tahara JTM#K4DV#A5084717
2WD Shokki JTM#K4DV#AD003216
Tahara JTM#K4DV#A5026204

 

Parts Information

PREVIOUS PART NUMBER CURRENT PART NUMBER PART NAME QTY
84540-42010 Same Neutral Start Switch Assembly 1

 

Repair Procedure

  1. Replace the neutral start switch assembly.

Refer to the Technical Information System (TIS), applicable model and model year Repair Manual:

 

2009 Matrix:

2010 Matrix:

2006 RAV4:

2007 RAV4:

2008 RAV4:

2009 RAV4:

2010 RAV4:

  1. Adjust the switch.
  2. Confirm the vehicle starts with the shift lever in the Park and Neutral shift lever positions.

 

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