Rear Brake Hoses May be too Short – Vantage Mobility International – 2012-2018 AMS Genesis

July 25, 2019 NHTSA CAMPAIGN NUMBER: 19V553000

Rear Brake Hoses May be too Short

The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V553

Manufacturer Vantage Mobility International, LLC

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 303

 

Summary

Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

 

Remedy

Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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AMS VANS

GENESIS REAR BRAKE LINE REPLACEMENT INSTRUCTIONS

 

Document Number: TS-WI-0492

GENESIS –

ASSEMBLY AREA	Field Instructions
MODEL	AMS Genesis

 

 

REVISION HISTORY

AUTHOR		DESCRIPTION OF CHANGE	REV	RELEASED	ECO#
Denny Doler	Initial		A

 

SAFETY REQUIREMENTS

IM6064 Safety Glasses
Technician Gloves ( Optional)

 

TOOLS NEEDED

10mm Wrench
10, mm Line wrench
17mm Wrench
Brake Bleeder ( Optional)
7/16” Line wrench

 

PARTS NEEDED

Replacement rubber brake line X2
BRAKEHOSASSY
016C100BK

 

SCOPE

This document provides detailed instructions for Brake Line Recall on the AMS Toyota Genesis conversion.

 

CONTENTS

1. Disconnect Driver side rubber OEM brake line from hard line at the axle and frame, remove and save retaining clips.

2. Install the provided brake line to the axle and attach retaining clip. Tighten OEM hardline to new brake line using 17mm wrench and 10mm line wrench.

3. Install the opposing end to the mount on the frame with retaining clip. Connect hard line and tighten using 17mm wrench and 7/16 line wrench.

4. Make sure new line is routed around the crash bar box or against crash bar.

5. Bleed the brakes according to industry standard processes and test drive

END OF TASK

 

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Recall# 19V553

 

Dear AMS Vans, Toyota Genesis Conversion Owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. AMS Vans and Vantage Mobility International (VMI) have determined that a defect which relates to motor vehicle safety exists in its Toyota Genesis side entry mobility vehicle.

 

IMPORTANT!

It is important that you call your AMS Toyota Genesis manufacturer as soon as possible at the number listed below

 

What Is Being Recalled

All Toyota Sienna minivans modified by AMS into a Genesis conversion, shipped between August 1, 2015 and December 31, 2018 are recalled by AMS. Your mobility manufacturer will have access to the complete list of affected vehicles identified by Toyota’s Vehicle Identification Number (VIN). The VIN is a 17-digit identifier that includes both numbers and letters. It can be found on the OEM sticker, located inside the driver’s side door jamb or on the driver’s side dash board, visible from the exterior facing the windshield. The affected population is 304 vehicles.

 

Why Is It Being Recalled

The rubber brake hoses that attach the hard line to the rear wheel assembly may be too short and allow rubbing contact with the rear axle trailing arm. Over time, this chaffing may result in brake hose failure due to rubber line being chaffed through and allowing fluid to leak out. This may lead to brake failure, loss of control and or the ability to use the brakes to stop.

This failure exposes our customer to severe risk up to and including property damage, injury or death.

 

What AMS(VMI) Will Do

AMS has replacement parts available at no charge that will be made available to your local repair facility. AMS will include factory authorized instructions with the parts and technical support via email or phone to your repair facility to insure new, longer brake lines are routed and installed correctly. Any additional materials required and all labor costs will be covered by AMS. The estimated time to complete this repair on your vehicle will be approximately 1.5 hours.

After an attempt to take advantage of this recall, you may submit a complaint if you believe your brake line recall was not remedied without charge and/or within a reasonable amount of time.  Please contact:

Administrator, National Highway Traffic Safety Administration
Mail: 1200 New Jersey Ave., S.E., Washington, D.C., 20590
Call: Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153)
Visit: https://www.safercar.gov

If you have already paid to comply with this notice, we encourage you to seek reimbursement by calling (800) 488-9082, and follow the instructions given.

 

What You As Owner/Dealer/Operator Should Do

Immediately call your local AMS manufacturer at 1 (855) 809-1627 to schedule your vehicle for the brake line replacement. Inform them at the time of the call that you are calling in response to this recall letter. They will work with you and your local repair facility to schedule your appointment and the shipment of parts. If you have difficulty doing this, please contact VMI directly at (800) 488-9082 for assistance.

 

What If You No Longer Own The Vehicle?

Please call AMS at the number listed below and forward the new owner’s contact information for proper and timely notification.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.

If you have already paid to have your AMS Genesis repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To learn more about what you need to do to obtain reimbursement, please call AMS Technical Support at 1 (855) 809- 1627.

Thank you for your prompt attention to this matter. If you have any questions concerning these procedures, please contact AMS Technical Support at 1 (855) 809- 1627 or by email at Service@amsvans.com

We apologize for the inconvenience caused by this safety recall, but the safety of our customers is of the utmost importance.

Sincerely,

Leslie Reynolds
Compliance Officer
Vantage Mobility International

 

5202 S. 28^th Place Phoenix, AZ 85040 | vmivans.com | 855-VMI-VANS (855-864-8267)

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7 Affected Products

Vehicle

MAKE	MODEL	YEAR
TOYOTA	SIENNA	2012-2018

 

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6 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V553-2813.pdf 123.186KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V553-4663.PDF 211.227KB

 

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V553-7790.PDF 211.227KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V553-7947.pdf 421.798KB

 

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Recall Acknowledgement

RCAK-19V553-2926.pdf 245.546KB

 

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Defect Notice 573 Report

RCLRPT-19V553-4766.PDF 212.724KB

 

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V553&docType=RCL

 

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