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October 17, 2019 NHTSA CAMPAIGN NUMBER: 19V741000
Frontal Air Bag Inflators May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 19V741
Manufacturer Toyota Motor Engineering & Manufacturing
Components AIR BAGS
Potential Number of Units Affected 928,203
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles.
These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the driver or front passenger air bag inflator or the air bag assembly using an alternate inflator , free of charge. The recall is expected to begin November 15, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota’s numbers for this recall are J0A, J0B, and J0C. Lexus’ numbers for this recall are JLI, JLJ, and JLK.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Safety Recall J0A, J0B, and J0C – Remedy Notice
Certain 2010 – 2016 4Runner Vehicles (Front Passenger)
Certain 2003-2013 Model Year Corolla Vehicles (Front Passenger)
Certain 2003-2010 Model Year Matrix Vehicles (Front Passenger)
Certain 2002-2007 Model Year Sequoia Vehicles (Front Passenger)
Certain 2011 – 2013 Sienna Vehicles (Front Passenger)
Certain 2007 – 2012 Yaris Vehicles (Front Passenger)
Certain 2003 – 2006 Model Year Tundra Vehicles (Front Passenger)
Certain 2007 – 2012 Yaris Vehicles (Front Passenger Side)
Certain 2008 – 2012 Scion xB Vehicles (Front Passenger)
Certain 2004 – 2005 RAV4 Vehicles (Front Driver)
Non-Desiccated Front Passenger or Front Driver Airbag Inflator – “Like for Like” Replacement (Zone A, B, and C)
Frequently Asked Questions
Original Publication Date: January 30, 2018
◄ IMPORTANT UPDATE ► |
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DATE | TOPIC |
5/28/2020 |
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11/15/2019 |
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10/17/2019 |
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8/28/2019 |
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12/12/2018 |
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The most recent update will be highlighted with a red box.
Q1: | What is the condition? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A1: | The subject vehicles are equipped with front passenger or front driver airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause the inflator to explode during airbag deployment. In the event of an inflator explosion, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
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Q2: | Why is Takata recalling all frontal airbag inflators manufactured with propellant that do not also include a desiccant? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A2: | Multiple independent investigations and NHTSA’s independent expert concluded that the propellant in non-desiccated, frontal Takata airbag inflators degrades over time. The degradation is the result of various factors existing in the location where the vehicle containing the inflators is principally operated, including long-term exposure to environmental moisture and fluctuating high temperatures.
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Q3: | I already had my recall repair completed under a previous recall of the passenger airbag inflator.
Why is my vehicle being recalled again? |
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A3: | All vehicles repaired under a previous recall with a remedy part containing Phase Stabilized Ammonium Nitrate (PSAN) without desiccant are scheduled for recall under the Takata Coordinated Remedy Program administered by the National Highway Traffic Safety Administration (NHTSA) beginning December 31, 2019. Vehicles repaired using a PSAN inflator without desiccant are sometimes referred to as “Like for Like” vehicles.
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Q4: | Which airbags in Toyota vehicles are affected by this field action? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A4: | This field action only includes certain Toyota vehicles repaired under a previous recall with Takata produced front passenger or driver airbag inflators that do not include a desiccant.
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Q5: | Are there concerns with other airbags in the vehicle? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A5: | No. This recall only applies to certain front passenger or driver airbag inflators manufactured and installed in certain Toyota vehicles. Other airbags in the vehicle are not affected by this Safety Recall.
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Q6: | Which vehicles are affected by this Safety Recall? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A6: | There are approximately 1,045,000 Toyota vehicles covered by these Safety Recalls.
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Q7: | What is Toyota going to do? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A7: | Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator FREE OF CHARGE.
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Q8: | Are there any warnings that this condition exists? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A8: | No. There are no warnings that this condition exists.
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Q9: | What should you do? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A9: | Toyota strongly recommends that you have this Safety Recall remedy performed immediately. Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up.
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Q10: | Are all vehicles involved in the previous Takata Inflator Recall Actions covered by this Safety Recall? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A10: | No. This Safety Recall applies to owners who originally had their vehicles repaired under Safety Recalls E04, DSF, G0P, G0R, H0A, or F0L and received a new inflator or airbag assembly that did not contain desiccant.
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Q11: | Is the remedy available for all vehicles? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A11: | Yes. The remedy is available for all models at this time.
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Q12: | How does Toyota obtain my mailing information? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A12:
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Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.
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Q13: | Do I need my owner letter to have the remedy performed? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A13: | You do not need an owner letter to have this recall completed; however, to assist the dealer in confirming vehicle eligibility, we request that you present this notice at the time of your service appointment.
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Q14: | What if I have additional questions or concerns? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
A14: | If you have additional questions or concerns go to www.toyota.com/recall, or please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
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Safety Recalls E04, DSF, F0L – Takata Unrepaired VINs for Dealers
Frequently Asked Questions
Q1: | Why is Toyota providing unrepaired VINs to dealers? | ||||||||
A1:
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Toyota is making every effort to increase the completion rate for the Takata recall. Engaging dealerships in this effort is of vital importance. Toyota recognizes that dealers have local expertise for their market areas and need to know what unrepaired vehicles are in their area in order to provide assistance in our efforts. | ||||||||
Q2: | How will Toyota provide unrepaired VINs to dealers? | ||||||||
A2:
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Toyota is developing an integration within the Service Opportunity Access for Retention (SOAR) system to provide unrepaired VINs and customer contact information to dealers.
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Q3: | Are there any special conditions or terms of use involved with this data? | ||||||||
A3: | Yes, each time a dealer accesses the data in SOAR, they will be required to agree to a series of terms and conditions. The use of this data is strictly prohibited for any purpose other than contacting customers about the incomplete recall on their vehicle. It cannot be used for marketing of any kind.
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Q4: | Can I download the data and provide to members of my dealership to reach out to customers? | ||||||||
A4: | Yes, we encourage you to use the data to reach customers in your area for the purpose of informing them about an open recall. We ask that you keep in mind that Terms and Conditions state that you may not load this data into any other database and you may not retain the data for longer than is necessary to reach out to customers for that purpose.
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Q5: | Will I be able to use my OCPe National Business Partner (Epsilon, AutoPoint, Gulf States Marketing) to reach out to customers in my area? | ||||||||
A5: | Yes. A similar integration with National Business Partners which exists today in SOAR will be available for the Takata unrepaired VINs.
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Q6: | Will Toyota purge the list of unrepaired VINs in my area as they are repaired? | ||||||||
A6: | Yes, each night SOAR will be purged of any VINs for which repair warranty claims were received on the previous day.
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Q7: | What data will be available in SOAR? | ||||||||
A7: | VIN, customer name, address, phone number, and email address. Note that phone number and email address may not be available for all VINs.
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Q8: | What can I send to customers to notify them about their open recall? | ||||||||
A8: | Toyota has created specific templates. Dealers MUST use these templates for all communications. These communications have been designed so that dealers can incorporate their own logo, contact information, and links to online scheduling systems.
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Q9: | What are the terms and conditions of use? | ||||||||
A9: | Terms and conditions are shown below. Dealers will be required to agree to these terms and conditions each time they access this data on VINs with unrepaired Takata inflators in SOAR. Failure to adhere to any of these terms can result in being denied access to unrepaired VIN information.
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URGENT SAFETY RECALL
This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you.
This notice applies to your vehicle:
VIN ABCDEFGH987654321
IMPORTANT SAFETY RECALL (Remedy Notice)
Multiple Models and Multiple Model Years
Non-Desiccated Front Passenger Airbag Inflator — “Like for Like” Replacement
NHTSA Recall No. 19V-741
Dear <FirstName/LastName>:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in multiple models and model year vehicles.
You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.
What is the condition?
The subject vehicles are equipped with front passenger airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause the inflator to explode during airbag deployment. In the event of an inflator explosion, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
What Should You Do?
Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions.
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Spanish translation on back side
Traducción en español en el lado inverso
Why am I receiving another recall notice if I already had the recalled inflator replaced?
Toyota previously recalled these vehicles for this same condition. At that time, the inflator used as a replacement was a new one of the same design (so this was a “like for like” replacement). However, the replacement inflator now in your vehicle can still degrade over time as noted above and must be replaced.
What will Toyota do?
Toyota dealers will replace the front passenger airbag inflator or airbag assembly, depending on the model, with one of improved design FREE OF CHARGE to you.
This is an important Safety Recall.
The remedy will take approximately one to three and a half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Toyota strongly recommends that you have this Safety Recall remedy performed immediately. Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up. |
What if you are not the owner or operator of this vehicle?
If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you know the current owner or operator, please forward this letter to them.
If you would like to update your vehicle ownership or contact information, you may do so by registering at www.toyota.com/owners. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information.
If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you.
Thank you for driving a Toyota.
Sincerely,
Toyota Motor Sales, USA
J0A Passenger
RETIRO DE SEGURIDAD URGENTE
Este es un Retiro de Seguridad importante. El remedio se efectuará SIN COSTO para usted.
Este aviso aplica a su vehículo:
VIN ABCDEFGH987654321
IMPORTANTE RETIRO DE SEGURIDAD (Aviso de Remedio)
Múltiples Modelos y Múltiples Años de los Modelos
Inflador de la Bolsa de Aire del Pasajero Delantero Sin Desecante — Reemplazo por producto igual (“Like for Like”)
No. de retiro de NHTSA 19V-741
Estimado (nombre/apellido del cliente):
Esta notificación se le envía de acuerdo con los requisitos establecidos en el Acta de Tráfico Nacional y de Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto relacionado con la seguridad de los vehículos motorizados en vehículos de múltiples modelos y años de los modelos.
Usted recibió este aviso porque nuestros registros, basados principalmente en la información de registro y titularidad estatal, indican que usted es el propietario actual.
¿Cuál es la condición?
Los vehículos afectados están equipados con infladores de la bolsa de aire del pasajero delantero fabricados por Takata. El propulsor de estos infladores podría degradarse tras una exposición prolongada a una humedad absoluta elevada y a temperaturas fluctuantes altas. Un propulsor degradado podría causar la explosión del inflador cuando se despliega la bolsa de aire. En el caso de que explotase el inflador, cabría la posibilidad de que los fragmentos metálicos resultantes atravesasen el sistema de amortiguación de la bolsa de aire y golpeasen potencialmente a los ocupantes del vehículo, con lo que podrían causarles heridas o lesiones de gravedad o la muerte.
¿Qué Debe Hacer Usted?
Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio lo antes posible. El remedio requerirá el reemplazo de ciertas piezas. Le recomendamos que se comunique con su concesionario para concertar una cita por adelantado para confirmar la disponibilidad de las piezas y minimizar los inconvenientes para usted. Su concesionario Toyota local responderá con gusto todas sus preguntas. Para encontrar su concesionario más cercano, visite www.toyota.com/dealers Para más información acerca de este Retiro de Seguridad y otros, incluidas las preguntas más frecuentes, visite www.toyota.com/recall. Ingrese su Número de Identificación del Vehículo (VIN) de 17 dígitos que aparece en la parte superior para revisar la información específica a su vehículo. Si necesita más asistencia, puede comunicarse con el Centro de Experiencia del Cliente de Toyota, al 1-888-270-9371, de lunes a viernes, 7:00 a.m. a 7:00 p.m., sábados, 7:00 a.m. a 4:30 p.m., Hora Central. |
English version on front side
Versión en inglés en el frente
¿Por qué he recibido otro aviso de retiro de seguridad si ya reemplacé el inflador sujeto al primer retiro de seguridad?
Toyota ya había enviado un retiro de seguridad para estos vehículos por la misma condición. En aquel momento, el inflador usado para reemplazo era uno nuevo con el mismo diseño que el anterior (se trató de un reemplazo por un producto igual [“like for like”]). Sin embargo, el inflador puesto como reemplazo en su vehículo podría degradarse con el tiempo, como se indica anteriormente, y debe ser reemplazado.
¿Qué hará Toyota?
Los concesionarios Toyota reemplazarán el inflador o el conjunto de la bolsa de aire del pasajero delantero, según el modelo, por uno de diseño mejorado SIN COSTO para usted.
Este es un Retiro de Seguridad importante.
El remedio tomará aproximadamente entre una hora y tres horas y media. Sin embargo, dependiendo del horario de trabajo del concesionario, es posible que necesiten su vehículo por más tiempo. Toyota le recomienda encarecidamente que lleve a cabo el remedio de este Retiro de Seguridad inmediatamente. Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio. Si no se siente cómodo conduciendo el vehículo hasta el concesionario, contacte con su concesionario Toyota autorizado local para que dispongan la recogida del vehículo. |
¿Qué sucede si usted no es el propietario o usuario de este vehículo?
Si usted es arrendador del vehículo, la Ley Federal exige que toda persona que arriende vehículos y reciba este aviso de retiro de seguridad envíe una copia del mismo al arrendatario dentro de los diez días.
Si conoce al propietario o usuario actual del vehículo, por favor, reenvíeles esta carta.
Si desea actualizar la información de propiedad de su vehículo o de contacto, puede hacerlo registrándose en www.toyota.com/owners. Necesitará su Número de Identificación del Vehículo (VIN) de 17 dígitos para ingresar la nueva información.
Si considera que el concesionario o Toyota no han logrado o no pueden solucionar el defecto dentro de un plazo razonable o sin costo para usted, puede presentar una queja al Administrador, a la National Highway Traffic Safety Administration [Administración Nacional de Seguridad Vial en Autopistas], 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llame sin costo a la línea directa de Seguridad Automotor al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov.
Hemos enviado este aviso porque estamos interesados en su constante satisfacción con nuestros productos. Lamentamos sinceramente cualquier inconveniente que esta condición le haya podido causar.
Gracias por conducir un Toyota.
Atentamente,
Toyota Motor Sales, USA
J0A Passenger
URGENT SAFETY RECALL
This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you.
This notice applies to your vehicle:
VIN ABCDEFGH987654321
IMPORTANT SAFETY RECALL (Remedy Notice)
Certain 2004–2005 RAV4 Vehicles (Front Driver)
Non-Desiccated Front Driver Airbag Inflator — “Like for Like” Replacement
NHTSA Recall No. 19V-741
Dear <FirstName/LastName>:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2004 and 2005 RAV4 vehicles.
You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.
What is the condition?
The subject vehicles are equipped with front driver airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause the inflator to explode during airbag deployment. In the event of an inflator explosion, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
What Should You Do?
Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. If you require further assistance, you may contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 4:30 p.m., Central Time. |
Spanish translation on back side
Traducción en español en el lado inverso
Why am I receiving another recall notice if I already had the recalled inflator replaced?
Toyota previously recalled these vehicles for this same condition. At that time, the inflator used as a replacement was a new one of the same design (so this was a “like for like” replacement). However, the replacement inflator now in your vehicle can still degrade over time as noted above and must be replaced.
What will Toyota do?
Toyota dealers will replace the front driver airbag inflator with one of improved design FREE OF CHARGE to you.
This is an important Safety Recall.
The remedy will take approximately one hour. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Toyota strongly recommends that you have this Safety Recall remedy performed immediately. Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up. |
What if you are not the owner or operator of this vehicle?
If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you know the current owner or operator, please forward this letter to them.
If you would like to update your vehicle ownership or contact information, you may do so by registering at www.toyota.com/owners. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information.
If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you.
Thank you for driving a Toyota.
Sincerely,
Toyota Motor Sales, USA
J0A Driver
RETIRO DE SEGURIDAD URGENTE
Este es un Retiro de Seguridad importante. El remedio se efectuará SIN COSTO para usted.
Este aviso aplica a su vehículo:
VIN ABCDEFGH987654321
IMPORTANTE RETIRO DE SEGURIDAD (Aviso de Remedio)
Ciertos Vehículos RAV4 del año 2004–2005 (Conductor)
Inflador de la Bolsa de Aire del Conductor Sin Desecante — Reemplazo por producto igual (“Like for Like”)
No. de retiro de NHTSA 19V-741
Estimado (nombre/apellido del cliente):
Esta notificación se le envía de acuerdo con los requisitos establecidos en el Acta de Tráfico Nacional y de Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto relacionado con la seguridad de los vehículos motorizados en ciertos vehículos RAV4 del año 2004 y 2005.
Usted recibió este aviso porque nuestros registros, basados principalmente en la información de registro y titularidad estatal, indican que usted es el propietario actual.
¿Cuál es la condición?
Los vehículos afectados están equipados con infladores de la bolsa de aire del conductor fabricados por Takata. El propulsor de estos infladores podría degradarse tras una exposición prolongada a una humedad absoluta elevada y a temperaturas fluctuantes altas. Un propulsor degradado podría causar la explosión del inflador cuando se despliega la bolsa de aire. En el caso de que explotase el inflador, cabría la posibilidad de que los fragmentos metálicos resultantes atravesasen el sistema de amortiguación de la bolsa de aire y golpeasen potencialmente a los ocupantes del vehículo, con lo que podrían causarles heridas o lesiones de gravedad o la muerte.
¿Qué Debe Hacer Usted?
Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio lo antes posible. El remedio requerirá el reemplazo de ciertas piezas. Le recomendamos que se comunique con su concesionario para concertar una cita por adelantado para confirmar la disponibilidad de las piezas y minimizar los inconvenientes para usted. Su concesionario Toyota local responderá con gusto todas sus preguntas. Para encontrar su concesionario más cercano, visite www.toyota.com/dealers Para más información acerca de este Retiro de Seguridad y otros, incluidas las preguntas más frecuentes, visite www.toyota.com/recall. Ingrese su Número de Identificación del Vehículo (VIN) de 17 dígitos que aparece en la parte superior para revisar la información específica a su vehículo. Si necesita más asistencia, puede comunicarse con el Centro de Experiencia del Cliente de Toyota, al 1-888-270-9371, de lunes a viernes, 7:00 a.m. a 7:00 p.m., sábados, 7:00 a.m. a 4:30 p.m., Hora Central. |
English version on front side
Versión en inglés en el frente
¿Por qué he recibido otro aviso de retiro de seguridad si ya reemplacé el inflador sujeto al primer retiro de seguridad?J0A Driver
Toyota ya había enviado un retiro de seguridad para estos vehículos por la misma condición. En aquel momento, el inflador usado para reemplazo era uno nuevo con el mismo diseño que el anterior (se trató de un reemplazo por un producto igual [“like for like”]). Sin embargo, el inflador puesto como reemplazo en su vehículo podría degradarse con el tiempo, como se indica anteriormente, y debe ser reemplazado.
¿Qué hará Toyota?
Los concesionarios Toyota reemplazarán el inflador de la bolsa de aire del conductor por uno de diseño mejorado SIN COSTO para usted.
Este es un Retiro de Seguridad importante.
El remedio tomará aproximadamente una hora. Sin embargo, dependiendo del horario de trabajo del concesionario, es posible que necesiten su vehículo por más tiempo. Toyota le recomienda encarecidamente que lleve a cabo el remedio de este Retiro de Seguridad inmediatamente. Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio. Si no se siente cómodo conduciendo el vehículo hasta el concesionario, contacte con su concesionario Toyota autorizado local para que dispongan la recogida del vehículo. |
¿Qué sucede si usted no es el propietario o usuario de este vehículo?
Si usted es arrendador del vehículo, la Ley Federal exige que toda persona que arriende vehículos y reciba este aviso de retiro de seguridad envíe una copia del mismo al arrendatario dentro de los diez días.
Si conoce al propietario o usuario actual del vehículo, por favor, reenvíeles esta carta.
Si desea actualizar la información de propiedad de su vehículo o de contacto, puede hacerlo registrándose en www.toyota.com/owners. Necesitará su Número de Identificación del Vehículo (VIN) de 17 dígitos para ingresar la nueva información.
Si considera que el concesionario o Toyota no han logrado o no pueden solucionar el defecto dentro de un plazo razonable o sin costo para usted, puede presentar una queja al Administrador, a la National Highway Traffic Safety Administration [Administración Nacional de Seguridad Vial en Autopistas], 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llame sin costo a la línea directa de Seguridad Automotor al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov.
Hemos enviado este aviso porque estamos interesados en su constante satisfacción con nuestros productos. Lamentamos sinceramente cualquier inconveniente que esta condición le haya podido causar.
Gracias por conducir un Toyota.
Atentamente,
Toyota Motor Sales, USA
J0A Driver
June 1, 2020
AMENDED DEFECT INFORMATION REPORT
(19V-741)
This supplements Toyota’s Part 573 Report (19V-741) concerning the front passenger air bag assembly issue on certain Toyota and Lexus vehicles.
The subject recall affects certain Toyota and Lexus vehicles equipped with front passenger or driver air bag inflators as a “like-for-like” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant. After the amended DIR filing on March 9, 2020, Toyota has developed effective methods to replace only the affected sub-components of the air bag assembly. Thus, Toyota is supplementing its Part 573 Report (19V-741) to include the option, where applicable, for replacement of only the front passenger airbag sub-assembly and inflator.
The Description of Corrective Repair Action is revised as noted below:
Description of Corrective Repair Action:
Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator.
March 9, 2020
AMENDED DEFECT INFORMATION REPORT
(19V-741)
This supplements Toyota’s Part 573 Report (19V-741) concerning the front passenger air bag assembly issue on certain Toyota and Lexus vehicles.
The subject recall affects certain Toyota and Lexus vehicles equipped with front passenger or driver air bag inflators as a “like-for-like” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant. After the amended DIR filing on January 8, 2020, Toyota identified 17 additional vehicles that may have been equipped with the subject front passenger air bag assemblies. Thus, Toyota is supplementing its Part 573 Report (19V-741) of January 8, 2020 to add these vehicles to the affected population.
The total number of vehicles potentially involved (increase) are revised as noted below. The production period of each involved vehicle are not affected by this change.
Total Number of Vehicles Potentially Involved (revised):
Toyota 4Runner: | 270 |
Toyota Corolla: | 521,426 |
Toyota Corolla Matrix: | 21 |
Toyota RAV4: | 103 |
Toyota Sequoia: | 137,491 |
Toyota Sienna: | 61 |
Toyota Tundra: | 234,646 |
Toyota Yaris: | 162 |
Toyota Scion xB: | 94 |
Lexus ES350: | 207 |
Lexus GX460: | 119 |
Lexus IS250/350: | 141 |
Lexus IS250C/350C: | 17 |
Lexus IS-F: | 3 |
Lexus SC430: | 33,459 |
Total: | 928,220 |
January 8, 2020
DEFECT INFORMATION REPORT
- Vehicle Manufacturer Name:
Toyota Motor Corporation [“TMC”]
1, Toyota-cho, Toyota-city, Aichi-pref., 471-8571, Japan
Toyota Motor Manufacturing Canada Inc. [“TMMC”]
1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2
Toyota Motor Manufacturing, Indiana, Inc. [“TMMI”]
4000 Tulip Tree Dr., Princeton, IN 47670-4000
New United Motor Manufacturing, Inc. [“NUMMI”]
45500 Fremont Boulevard, Fremont, CA 94538-6368
Affiliated U.S. Sales Company
Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024
Manufacturer of Front Passenger Air Bag Inflator:
TK Global LLC. (“Takata”)
2500 Takata Drive, Auburn Hills, MI 48326
Phone: 248-373-2897
Country of Origin: Mexico
- Identification of Involved Vehicles:
Make/ Car Line | Model Year | Manufacturer | Production Period |
Toyota/ 4Runner | 2010 – 2016 | TMC | November 18, 2009 through September 23, 2016 |
Toyota/ Corolla | 2003 – 2013 | TMC, TMMC, NUMMI | December 28, 2001 through July 12, 2013 |
Toyota/ Corolla Matrix | 2009 – 2010 | TMMC | April 30, 2008 Through August 18, 2010 |
Toyota/ RAV4 | 2004 – 2005 | TMMC | July 31, 2003 through October 13, 2005 |
Toyota/ Sequoia | 2002 – 2007 | TMMI | April 2, 2002 through November 8, 2007 |
Toyota/ Sienna | 2011 – 2013 | TMMI | January 5, 2010 through June 18, 2013 |
Toyota/ Tundra | 2003 – 2006 | TMMI | July 30, 2002 through January 2, 2007 |
Toyota/ Scion xB | 2008 – 2012 | TMC | April 4, 2007 through October 2, 2012 |
Toyota/Yaris | 2007 – 2012 | TMC | March 6, 2006 through August 1, 2012 |
Lexus/ES350 | 2007 – 2012 | TMC | March 20, 2006 through May 25, 2012 |
Lexus/GX460 | 2010 – 2017 | TMC | December 9, 2009 through September 19, 2016 |
Lexus/ IS250/350 | 2006 – 2012 | TMC | September 12, 2005 through June 1, 2012 |
Lexus/ IS250C/350C | 2010 – 2015 | TMC | May 14, 2009 through January 14, 2015 |
Lexus/IS-F | 2008 – 2009 | TMC | April 23, 2008 through December 4, 2008 |
Lexus/ SC430 | 2002 – 2010 | TMC | January 8, 2001 through July 29, 2010 |
NOTE:
(1) Although the involved vehicles are within the above production period, not all vehicles in this range were sold in the U.S.
(2) The subject Toyota and Lexus vehicles are equipped with front passenger or driver air bag inflators (Takata-designated PSDI-5, SPI, PSPI, PSPI-L or PSPI-6) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall.
Applicability | Part Number | Part Name | Component Description |
MY2003-2004 Toyota Corolla | 04003-11102
04003-28102 |
Inflator Assembly Kit, Passenger Air Bag | Passenger Air Bag Inflator |
MY2005-2008 Toyota Corolla | 04004-75102
04004-75202 |
||
MY2002-2004 Toyota Sequoia | 04003-1110C
04003-2810C |
||
MY2005-2007 Toyota Sequoia | 04004-7510C
04004-7520C |
||
MY2003-2004 Toyota Tundra | 04003-1110C
04003-2810C |
||
MY2005-2006 Toyota Tundra | 04004-7510C
04004-7520C |
||
MY2002-2006 Lexus SC430 | 04003-11124
04003-28124 |
||
MY2007-2010 Lexus SC430 | 04005-09524 | ||
MY2010-2016 Toyota 4Runner | 73980-52170 | Inflator Assy, Instrument Panel Air Bag Passenger
|
Passenger Airbag Inflator |
MY2009-2013 Toyota Corolla | |||
MY2011-2013 Toyota Sienna | |||
MY2007-2012 Toyota Yaris | |||
MY2007-2012 Lexus ES350 | |||
MY2010-2017 Lexus GX460 | |||
MY2006-2012 Lexus IS250/350 | |||
MY2010-2015 Lexus IS250C/350C | |||
MY2008-2009 Lexus IS-F | |||
MY2009-2010 Toyota Matrix | |||
MY2008-2012 Toyota Scion xB | |||
MY2004-2005 Toyota RAV4 | 45166-42020 | Inflator, Steering Wheel Air Bag | Driver Airbag Inflator |
- Total Number of Vehicles Potentially Involved:
Toyota 4Runner: | 270 |
Toyota Corolla: | 521,413 |
Toyota Corolla Matrix: | 21 |
Toyota RAV4: | 103 |
Toyota Sequoia: | 137,490 |
Toyota Sienna: | 60 |
Toyota Tundra: | 234,644 |
Toyota Yaris: | 162 |
Toyota Scion xB: | 94 |
Lexus ES350: | 207 |
Lexus GX460: | 119 |
Lexus IS250/350: | 141 |
Lexus IS250C/350C: | 17 |
Lexus IS-F: | 3 |
Lexus SC430: | 33,459 |
Total: | 928,203 |
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Toyota is unable to provide an estimate of the percentage of vehicles to actually contain the defect. As noted in the May 2016 Amendment to the Takata Consent Order, the length of time that a non-desiccated frontal Takata PSAN inflator will have reached the point where they pose an unreasonable risk to safety could be quite long and is dependent on the age of the inflator and environmental exposure, among other factors.
- Description:
The subject vehicles are equipped with front passenger or driver air bag inflators as a “like-forlike” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant. According to the Part 573 Reports submitted by Takata on January 2, 2020, a defect related to motor vehicle safety may arise in the inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures, and high temperature cycling. Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants. In consideration of a sufficient supply of final remedy inflators, and upon discussion with the Agency, Toyota previously accelerated the launch of the remedy for these vehicles in advance of the Takata decisions under this Recall 19V-741. Takata’s January 2, 2020 report prompts this amendment for certain Toyota and Lexus vehicles.
- Chronology of Principal Events:
October 11, 2019 – In consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles.
January 2, 2019 – Takata filed Part 573 reports in accordance with terms specified in the May 4, 2016 Amendment to the November 3, 2015 Consent Order between Takata and the National Highway Traffic Safety Administration (NHTSA).
January 7, 2020 – Based on Takata’s Part 573 reports, Toyota decided to conduct a voluntary safety recall to identify the subject vehicles. In doing so, Toyota does not fully endorse the content of Takata’s Part 573 reports.
- Description of Corrective Repair Action:
All known owners of the affected Toyota and Lexus vehicles were notified by first class mail to return their vehicles to a Toyota or Lexus dealer. Depending on the vehicle model, dealers will replace the front passenger or driver airbag inflator or airbag assembly.
Reimbursement Plan for pre-notification remedies
The owner letter instructed vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan.
- Recall Schedule:
Notifications to owners of the affected vehicles has already occurred. A copy of the draft owner notification letter has been provided to the agency.
- Distributor/Dealer Notification Schedule:
Notifications to distributors/dealers were previously sent on October 17, 2019. Copies of dealer communications have already been submitted to the agency.
- Manufacturer’s Campaign Number:
Zone A | Zone B | Zone C | |
Zone C | J0A | J0B | J0C |
Lexus | JLI | JLJ | JLK |
October 17, 2019
INFORMATION REPORT
- Vehicle Manufacturer Name:
Toyota Motor Corporation [“TMC”]
1, Toyota-cho, Toyota-city, Aichi-pref., 471-8571, Japan
Toyota Motor Manufacturing Canada Inc. [“TMMC”]
1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2
Toyota Motor Manufacturing, Indiana, Inc. [“TMMI”]
4000 Tulip Tree Dr., Princeton, IN 47670-4000
New United Motor Manufacturing, Inc. [“NUMMI”]
45500 Fremont Boulevard, Fremont, CA 94538-6368
Affiliated U.S. Sales Company
Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024
Manufacturer of Front Passenger Air Bag Inflator:
TK Global LLC. (“Takata”)
2500 Takata Drive, Auburn Hills, MI 48326
Phone: 248-373-2897
Country of Origin: Mexico
- Identification of Involved Vehicles:
Make/ Car Line | Model Year | Manufacturer | Production Period |
Toyota/ 4Runner | 2010 – 2016 | TMC | November 18, 2009 through September 23, 2016 |
Toyota/ Corolla | 2003 – 2013 | TMC, TMMC, NUMMI | December 28, 2001 through July 12, 2013 |
Toyota/ Corolla Matrix | 2009 – 2010 | TMMC | April 30, 2008 Through August 18, 2010 |
Toyota/ RAV4 | 2004 – 2005 | TMMC | July 31, 2003 through October 13, 2005 |
Toyota/ Sequoia | 2002 – 2007 | TMMI | April 2, 2002 through November 8, 2007 |
Toyota/ Sienna | 2011 – 2013 | TMMI | January 5, 2010 through June 18, 2013 |
Toyota/ Tundra | 2003 – 2006 | TMMI | July 30, 2002 through January 2, 2007 |
Toyota/ Scion xB | 2008 – 2012 | TMC | April 4, 2007 through October 2, 2012 |
Toyota/Yaris | 2007 – 2012 | TMC | March 6, 2006 through August 1, 2012 |
Lexus/ES350 | 2007 – 2012 | TMC | March 20, 2006 through May 25, 2012 |
Lexus/GX460 | 2010 – 2017 | TMC | December 9, 2009 through September 19, 2016 |
Lexus/ IS250/350 | 2006 – 2012 | TMC | September 12, 2005 through June 1, 2012 |
Lexus/ IS250C/350C | 2010 – 2015 | TMC | May 14, 2009 through January 14, 2015 |
Lexus/IS-F | 2008 – 2009 | TMC | April 23, 2008 through December 4, 2008 |
Lexus/ SC430 | 2002 – 2010 | TMC | January 8, 2001 through July 29, 2010 |
NOTE:
(1) Although the involved vehicles are within the above production period, not all vehicles in this range were sold in the U.S.
(2) The subject Toyota and Lexus vehicles are equipped with front passenger or driver air bag inflators (Takata-designated PSDI-5, SPI, PSPI, PSPI-L or PSPI-6) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall.
Applicability | Part Number | Part Name | Component Description |
MY2003-2004 Toyota Corolla | 04003-11102
04003-28102 |
Inflator Assembly Kit, Passenger Air Bag | Passenger Air Bag Inflator |
MY2005-2008 Toyota Corolla | 04004-75102
04004-75202 |
||
MY2002-2004 Toyota Sequoia | 04003-1110C 04003-2810C |
||
MY2005-2007 Toyota Sequoia | 04004-7510C
04004-7520C |
||
MY2003-2004 Toyota Tundra | 04003-1110C
04003-2810C |
||
MY2005-2006 Toyota Tundra | 04004-7510C
04004-7520C |
||
MY2002-2006 Lexus SC430 | 04003-11124
04003-28124 |
||
MY2007-2010 Lexus SC430 | 04005-09524 | ||
MY2010-2016 Toyota 4Runner | 73980-52170 | Inflator Assy, Instrument Panel Air Bag Passenger
|
Passenger Airbag Inflator |
MY2009-2013 Toyota Corolla | |||
MY2011-2013 Toyota Sienna | |||
MY2007-2012 Toyota Yaris | |||
MY2007-2012 Lexus ES350 | |||
MY2010-2017 Lexus GX460 | |||
MY2006-2012 Lexus IS250/350 | |||
MY2010-2015 Lexus IS250C/350C | |||
MY2008-2009 Lexus IS-F | |||
MY2009-2010 Toyota Matrix | |||
MY2008-2012 Toyota Scion xB | |||
MY2004-2005 Toyota RAV4 | 45166-42020 | Inflator, Steering Wheel Air Bag | Driver Airbag Inflator |
- Total Number of Vehicles Potentially Involved:
Toyota 4Runner: | 270 |
Toyota Corolla: | 521,413 |
Toyota Corolla Matrix: | 21 |
Toyota RAV4: | 103 |
Toyota Sequoia: | 137,490 |
Toyota Sienna: | 60 |
Toyota Tundra: | 234,644 |
Toyota Yaris: | 162 |
Toyota Scion xB: | 94 |
Lexus ES350: | 207 |
Lexus GX460: | 119 |
Lexus IS250/350: | 141 |
Lexus IS250C/350C: | 17 |
Lexus IS-F: | 3 |
Lexus SC430: | 33,459 |
Total: | 928,203 |
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Not applicable at this time.
- Description:
The subject vehicles are equipped with front passenger or driver air bag inflators as a “like-for-like” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant. Under the Amended Consent Order of May 2016 between Takata and NHTSA, Takata is required to make a series of safety defect decisions when the inflators become defective and file Defect Information Reports (DIRs). The scheduled Takata DIRs that affect the subject vehicles will not occur until late 2019. However, in consideration of a sufficient supply of final remedy inflators, and upon discussion with the Agency, Toyota is accelerating the launch of the remedy for these vehicles in advance of the Takata decisions. Toyota will amend this report at the time Takata files its DIR to acknowledge Takata’s defect decision.
- Chronology of Principal Events:
October 11, 2019 – In consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles.
- Description of Corrective Repair Action:
All known owners of the affected Toyota and Lexus vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer. Depending on the vehicle model, dealers will replace the front passenger or driver airbag inflator or airbag assembly.
Reimbursement Plan for pre-notification remedies
The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan.
- Recall Schedule:
Notifications to owners of the affected vehicles will begin by Mid-November, 2019. A copy of the draft owner notification letter will be submitted as soon as available. It will be in accordance with the provisions of Part 577 even though Takata’s defect decision for these vehicles has not yet been made.
- Distributor/Dealer Notification Schedule:
Notifications to distributors/dealers will be sent on October 17, 2019. Copies of dealer communications will be submitted as they are issued.
- Manufacturer’s Campaign Number:
Zone A | Zone B | Zone C | |
Zone C | J0A | J0B | J0C |
Lexus | JLI | JLJ | JLK |
SEOCONTENT-START
© 2020 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: January 29, 2020
To:
All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
Takata DO NOT Use Parts List
**Takata DO NOT Use Part List**
Multiple Models & Model Years
Updated April 22, 2020: The most recent update will be highlighted with a red box.
Toyota previously advised dealers to discontinue the installation of the non-desiccated parts listed below for recall, customer pay repairs, and over-the-counter sales (if applicable).
At the time of the original notice to discontinue use of these parts Toyota requested dealers to return these parts free of charge. If your dealership still has inventory of any of the part numbers listed below, please remove all pieces from your inventory.
To remove these parts from your inventory, Toyota previously communicated that you should create a manual R8 exception return for these parts, and then return them to your facing PDC for credit. However, Toyota is now asking all dealers to return any parts listed below that still remain in dealer inventory by utilizing the Hazmat Part Return Program. Dealers will be issued a refund for all part returns. This part return program is outlined in PANT Bulletin 2014-042.
Important Note:
In order to return the inflator, packages must NOT be opened/tampered with.
Toyota does NOT accept any of these part numbers on warranty claims. In addition, Toyota recommends that you follow applicable laws prohibiting introduction of recalled parts into commerce, including over-the-counter sales.
P a g e | 2
© 2020 Toyota Motor Sales, USA
Replacement Non-Desiccated Takata Airbag Inflators for E04/DSF
Model
Model Year
Location
Part Number
Part Description
Campaign Code
Corolla
2003-2004
48 States in Continental U.S.
04003-28102
INFLATOR ASSY KIT, INSTR PNL AIRBAG
E04/DSF
USTT, Hawaii & AK
04003-11102
2005-2008
48 States in Continental U.S.
04004-75202
USTT, Hawaii & AK
04004-75102
Sequoia
2002-2004
48 States in Continental U.S.
04003-2810C
USTT, Hawaii & AK
04003-1110C
2005-2007
48 States in Continental U.S.
04004-7520C
USTT, Hawaii & AK
04004-7510C
Tundra
2003-2004
48 States in Continental U.S.
04003-2810C
USTT, Hawaii & AK
04003-1110C
2005-2006
48 States in Continental U.S.
04004-7520C
USTT, Hawaii & AK
04004-7510C
Matrix
2003-2004
48 States in Continental U.S.
04003-28101
USTT, Hawaii & AK
04003-11101
2005-2008
48 States in Continental U.S.
04004-75201
USTT, Hawaii & AK
04004-75101
P a g e | 3
© 2020 Toyota Motor Sales, USA
Model
Model Year
Part Number
Part Description
Campaign Code
Corolla
2003-2004
73970-02040-B0
AIR BAG ASSY, INSTR PNL PASS
E04/DSF
73970-02040-B1
73970-02040-E0
2005-2008
73970-02051-B0
73970-02051-B1
73970-02051-E0
Sequoia
2002-2004
73970-0C020-B0
73970-0C020-B1
73970-0C020-E0
2005-2007
73970-0C021-B0
73970-0C021-B1
Tundra
2003-2004
73970-0C020-B0
73970-0C020-B1
73970-0C020-E0
2005-2006
73970-0C021-B0
73970-0C021-B1
Matrix
2003-2004
73970-01030-B0
2005-2008
73970-01050-B0
Model
Model Year
Part Number
Part Description
Campaign Code
Yaris HB
2006-2011
73960-52030
AIR BAG ASSY,INSTR PNL PASS L/DOOR
G0P/G0R/H0A & J0A/J0B/J0C
Yaris Sedan
2007-2012
73960-52080
Corolla
2009-2010
73960-12130
73960-12160
2011-2013
73960-02140
73960-02120
Sienna
2011-2014
73960-08050
73960-08060
4Runner
2010-2016
73960-35080
73960-35081
Matrix
2009-2013
73970-02090
AIR BAG ASSY, INSTR PNL PASS
Scion xB
2008-2015
73970-12140
P a g e | 4
© 2020 Toyota Motor Sales, USA
Model
Model Year
Part Number
Part Description
Campaign Code
RAV4
2004-2005
45130-42120-C0
PAD ASSY, STEERING WHEEL
F0L & J0A/J0B/J0C
45130-42140-C0
Toyota is requesting dealers to discontinue the installation of the parts listed below for recall, customer pay repairs, and over-the-counter sales (if applicable) because they are affected by the condition covered in campaign K0Q.
Model
Model Year
Part Number
Part Description
Matrix
2005-2008
73970-01110-B0
AIR BAG ASSY, INSTR PNL PASS
Refer to the Dealer letter, the EPC, or Dealer Daily to find the current level part number that should be used.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
SEOCONTENT-END
97 Affected Products
Vehicles
MAKE | MODEL | YEAR |
LEXUS | ES350 | 2007-2012 |
LEXUS | GX460 | 2010-2017 |
LEXUS | IS 250 | 2006-2012 |
LEXUS | IS 250C | 2010-2015 |
LEXUS | IS 350 | 2006-2012 |
LEXUS | IS 350C | 2010-2015 |
LEXUS | IS F | 2008-2009 |
LEXUS | SC430 | 2002-2010 |
SCION | XB | 2008-2012 |
TOYOTA | 4RUNNER | 2010-2016 |
TOYOTA | COROLLA | 2003-2013 |
TOYOTA | COROLLA MATRIX | 2009-2010 |
TOYOTA | RAV4 | 2004-2005 |
TOYOTA | SEQUOIA | 2002-2007 |
TOYOTA | SIENNA | 2011-2013 |
TOYOTA | TUNDRA | 2003-2006 |
TOYOTA | YARIS | 2007-2012 |
76 Associated Documents
Part 573 – Amended Defect Information Report
RMISC-19V741-9304.pdf 14.737KB
Recall 573 Report – Amendment 1
RCLRPT-19V741-9055.PDF 226.131KB
ISSUED Owner Notification Letter(Part 577)- Certain 2004–2005 RAV4 Vehicles (Front Driver)
RCONL-19V741-0325.pdf 354.532KB
ISSUED Owner Notification Letter(Part 577)- Multiple Models and Multiple Model Years
RCONL-19V741-9802.pdf 356.275KB
ISSUED Owner Notification Letter(Part 577)- Lexus
RCONL-19V741-2883.pdf 108.875KB
Manufacturer Notices(to Dealers,etc) – Lexus Updated Dealer Letter
RCMN-19V741-0592.pdf 1375.72KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 2/12/20
RCMN-19V741-6435.pdf 1277.925KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 2/12/20
RCMN-19V741-5290.pdf 1358.939KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 2/12/20
RCMN-19V741-1631.pdf 1402.931KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter
RCMN-19V741-5485.pdf 1372.437KB
January 8, 2020 DEFECT INFORMATION REPORT – Amended
RMISC-19V741-6841.pdf 42.301KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter
RCMN-19V741-4052.pdf 1378.812KB
Recall 573 Report – Amendment 3
RCLRPT-19V741-9093.PDF 228.534KB
Remedy Instructions and TSB
RCRIT-19V741-8946.pdf 4949.282KB
Remedy Instructions and TSB
RCRIT-19V741-4892.pdf 3558.613KB
Remedy Instructions and TSB
RCRIT-19V741-5332.pdf 4225.523KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/1/19
RCMN-19V741-1052.pdf 1117.128KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter
RCMN-19V741-7372.pdf 1161.671KB
Manufacturer Notices(to Dealers,etc) – Updated Dealer Letter
RCMN-19V741-8057.pdf 1334.613KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter
RCMN-19V741-2761.pdf 983.776KB
Manufacturer Notices(to Dealers,etc)Updated Dealer Letter 11/1/19
RCMN-19V741-9810.pdf 1177.879KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 11/1/19
RCMN-19V741-4639.pdf 1380.147KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 11/1/19
RCMN-19V741-4834.pdf 1380.738KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/1/19
RCMN-19V741-6782.pdf 1019.11KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/1/19
RCMN-19V741-8914.pdf 1113.378KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 11/1/19
RCMN-19V741-0444.pdf 1374.067KB
Remedy Instructions and TSB
RCRIT-19V741-9178.pdf 217.669KB
Miscellaneous Document – March 9, 2020 AMENDED DEFECT INFORMATION REPORT
Remedy Instructions and TSB
RCRIT-19V741-3945.pdf 1158.973KB
Remedy Instructions and TSB
RCRIT-19V741-3349.pdf 1148.119KB
Remedy Instructions and TSB
RCRIT-19V741-2459.pdf 1113.17KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter
RCMN-19V741-4304.pdf 1206.543KB
Remedy Instructions and TSB
RCRIT-19V741-3024.pdf 5174.663KB
Recall Quarterly Report #1, 2019-4
RCLQRT-19V741-6028.PDF 211.169KB
Recall 573 Report – Amendment 2
RCLRPT-19V741-5976.PDF 226.196KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V741-8757.PDF 211.285KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/15/19
RCMN-19V741-6915.pdf 1123.539KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/15/19
RCMN-19V741-7802.pdf 969.353KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/15/19
RCMN-19V741-8298.pdf 1123.843KB
Manufacturer Notices(to Dealers,etc)- Takata DO NOT Use Part List
RCMN-19V741-7173.pdf 118.934KB
Manufacturer Notices(to Dealers,etc)- Takata DO NOT Use Part List
RCMN-19V741-6337.pdf 114.722KB
Remedy Instructions and TSB
RCRIT-19V741-1710.pdf 2033.017KB
Manufacturer Notices(to Dealers,etc)- Lexus – Takata DO NOT Use Part List
RCMN-19V741-7740.pdf 101.421KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter
RCMN-19V741-3841.pdf 1385.981KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter
RCMN-19V741-3449.pdf 1364.396KB
Recall Acknowledgement
RCAK-19V741-8100.pdf 337.146KB
Defect Notice 573 Report
RCLRPT-19V741-6686.PDF 222.801KB
Remedy Instructions and TSB
RCRIT-19V741-3938.pdf 5172.292KB
Remedy Instructions and TSB
RCRIT-19V741-7109.pdf 3650.934KB
Remedy Instructions and TSB
RCRIT-19V741-4764.pdf 4122.778KB
Remedy Instructions and TSB
RCRIT-19V741-5710.pdf 4134.866KB
Remedy Instructions and TSB
RCRIT-19V741-1948.pdf 2698.474KB
Remedy Instructions and TSB
RCRIT-19V741-4179.pdf 3375.886KB
Remedy Instructions and TSB
RCRIT-19V741-1292.pdf 1070.539KB
Remedy Instructions and TSB
RCRIT-19V741-2410.pdf 3198.858KB
Remedy Instructions and TSB
RCRIT-19V741-6839.pdf 4318.882KB
Remedy Instructions and TSB
RCRIT-19V741-0379.pdf 3729.646KB
Remedy Instructions and TSB
RCRIT-19V741-3150.pdf 4071.086KB
Remedy Instructions and TSB
RCRIT-19V741-6547.pdf 1945.666KB
Remedy Instructions and TSB
RCRIT-19V741-6030.pdf 3433.052KB
Remedy Instructions and TSB
RCRIT-19V741-9869.pdf 3681.185KB
Remedy Instructions and TSB
RCRIT-19V741-6372.pdf 4858.339KB
Miscellaneous Document – October 17, 2019 INFORMATION REPORT
RMISC-19V741-2473.pdf 39.658KB
Manufacturer Notices(to Dealers,etc) – Updated Dealer Letter 10/17/2019
RCMN-19V741-0926.pdf 1156.971KB
Manufacturer Notices(to Dealers,etc)Updated Dealer Letter 10/17/19
RCMN-19V741-1610.pdf 1155.512KB
Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 10/17/19
RCMN-19V741-2946.pdf 1314.761KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 10/17/19
RCMN-19V741-2525.pdf 1311.207KB
Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 10/17/19
RCMN-19V741-0347.pdf 1237.207KB
Manufacturer Notices(to Dealers,etc)- Lexus – Updated Dealer Letter 10/17/19
RCMN-19V741-7127.pdf 1237.06KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V741-5198.PDF 211.376KB
Manufacturer Notices(to Dealers,etc)- Takata Scanning Application (Job Aid)
RCMN-19V741-3038.pdf 199.934KB
Remedy Instructions and TSB
RCRIT-19V741-6806.pdf 2381.526KB
Remedy Instructions and TSB
RCRIT-19V741-5990.pdf 2396.202KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V741-1180.pdf 1142.776KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V741-3021.pdf 986.263KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V741-4339.pdf 1387.988KB
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V741&docType=RCL
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.
During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.
Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.
Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.
The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.
The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
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- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.
- ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
Last update on 2024-02-21 / Affiliate links / Images from Amazon Product Advertising API
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