RECALL 22LA01 – Vehicle Stability Control System May Not Default to “On” – 2021-2022 Lexus

TECHNICAL INSTRUCTIONS
FOR
SAFETY (NONCOMPLIANCE) RECALL 22LA01
Vehicle Stability Control System May Not Default to “On”
Certain 2021 – 2022 Model Year LS 500h
Certain 2022 Model Year LX 600
Certain 2022 Model Year NX 350h
Certain 2022 Model Year NX 450h+

TECHNICAL INSTRUCTIONS RECALL 22LA01 – Vehicle Stability Control System May Not Default to “On” – 2021-2022 Lexus

SEOCONTENT-START

© 2022 Toyota Motor Sales, USA Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: April 15, 2022 To: All Lexus Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22LA01 – Remedy Notice Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h+ Vehicle Stability Control System May Not Default to “On” NHTSA Recall No. 22V-239 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2021 – 2022 LS 500h Mid-October 2020 – Late March 2022 50 1 2022 LX 600 Late July 2021 – Early April 2022 1,300 30 2022 NX 350h Early April 2021 – Early April 2022 4,000 64 2022 NX 450h+ Early April 2021 – Late March 2022 1,200 14 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On April 13, 2022, Lexus filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2021-2022 model year LS 500h, certain 2022 model year LX 600, certain 2022 model year NX 350h, and certain 2022 model year NX 450h+ vehicles. Condition A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions. Remedy Any authorized Lexus dealer will update the software in the Skid Control ECU FREE OF CHARGE. Covered Vehicles There are approximately 6,550 vehicles covered by this Safety (Noncompliance) Recall. Approximately 70 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico. Owner Letter Mailing Date Lexus will notify owners by the middle of June 2022. Lexus makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 – P a g e | 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 109 vehicles in new dealer inventory as of April 11,2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Lexus reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Lexus provides these flooring reimbursements at 60-day intervals. Lexus reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily https://dealerdaily.lexus.com/. The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 – P a g e | 3 © 2022 Lexus, A Division of Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00241-INSPT Inspection Mirror Hang Tag 25 Per Pack Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Lexus requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email state “Disclosure Form 22LA01” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily. The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. L/Certified Vehicles L/Certified policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as L/Certified until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. LCCS Service Loaners Lexus requests that dealers remove all LCCS Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 – P a g e | 4 © 2022 Lexus, A Division of Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Head Unit Notifications Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety (Noncompliance) Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed. When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety (Noncompliance) Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety (Noncompliance) Recall completed. The message will completely clear from the vehicle once the following conditions are met: The Safety (Noncompliance) Recall is completed, the dealer has filed a claim, and the claim is approved by Lexus. Then the message will be cleared at the next clearing cycle, which currently happens daily. Owners who receive a head unit notification after having this Safety (Noncompliance) Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Lexus Warranty Policy 4.15, “What Is Not Covered by the Lexus New Vehicle Limited Warranty” Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Aaron Fowles (469) 292-1097 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Technician Training Requirements The repair quality of covered vehicles is extremely important to Lexus. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently have completed all of the following courses: • L623 – Lexus Electrical Circuit Diagnosis Always check which technicians can perform the repair by logging on to https://www.lctpreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 – P a g e | 5 © 2022 Lexus, A Division of Toyota Motor Sales, USA Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Lexus. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Vehicles Emission Recall Proof of Correction Form (California only) As this Safety (Noncompliance) Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form after repairs have been completed. The vehicle owner may require this form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Booklets can be ordered from the MDC (material number 00410-92007). Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by December 2022. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 – P a g e | 6 © 2022 Lexus, A Division of Toyota Motor Sales, USA Warranty Reimbursement Procedures Warranty Reimbursement Procedure Op Code Description Flat Rate Hours 22LA21 Update Skid Control ECU 1.0 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • In the rare case that the skid control ECU contains the latest calibration ID (no software update needed), use opcode 22LA21. Lexus’ usual customer care amenities of car wash and fuel fill-up apply to this Special Service Campaign. Additionally, a maximum of one day of rental vehicle expense (at a maximum rate of $55.00 per day) while the vehicle is being remedied or the cost of pick-up and redelivery of the customer’s car may be claimed if required and subject to the guidelines published in the Safety Recall and Special Service Campaign General Procedures document on TIS. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Lexus for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. No No Covered Covered Yes Yes Perform Health Check. Is a Update Perform Health Check. Is a Update available for the Brake/EPB available for the Brake/EPB System?System? Update the Update the Skid Control ECUSkid Control ECU CIDCID Not Covered Not Covered Verify Vehicle Verify Vehicle EligibilityEligibility 1. 1.Confirm vehicle VIN matches the RO.Confirm vehicle VIN matches the RO. 2. 2.Check Vehicle Inquiry System foCheck Vehicle Inquiry System for r Campaign eligibility.Campaign eligibility. No further action required. No further action required. C Campaign completed, return the ampaign completed, return the vehicle to the customer.vehicle to the customer. Perform Verification Heath Check Perform Verification Heath Check S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 – P a g e | 7 © 2022 Lexus, A Division of Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recal l Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recal l (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety (Noncompliance) Recall. Thank you for your cooperation. LEXUS, A DIVISION OF TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA SAFETY (NONCOMPLIANCE) RECALL 22LA01 – Remedy Notice Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h+ Vehicle Stability Control System May Not Default to “On” NHTSA Recall No. 22V-239 Frequently Asked Questions Original Publication Date: April 15, 2022 Q1: What is the condition? A1: A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions. Q1a: What are the specific circumstances under which this condition could occur? A1a: If the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. Q2: Are there any symptoms/warnings before the condition can occur? A2: No. However, when the VSC system is not activated, a warning light on the instrument panel will be continuously displayed alerting the driver that the VSC system is not activated. Q3: Is there anything I can do to avoid this condition? A3: This condition can be avoided as long as you fully release the brake pedal between ignition cycles. In addition, if the VSC system is off when the vehicle is started, you can press your VSC / TRAC button shown below to reactivate the VSC system. FAQ Page 2 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA Q4: What is Lexus going to do? A4: Lexus will send an owner notification by first class mail by the middle of June 2022, advising owners to make an appointment with their authorized Lexus dealer to have the software in the Skid Control ECU updated FREE OF CHARGE. NOTE (Customers who live in the state of California) The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Lexus to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall completed. Your Lexus dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. Q5: Which and how many vehicles are covered by this Safety (Noncompliance) Recall? A5: There are approximately 6,550 Lexus vehicles covered by this Safety (Noncompliance) Recall. Model Name Model Year Production Period LS 500h 2021 – 2022 Mid-October 2020 – Late March 2022 LX 600 2022 Late July 2021 – Early April 2022 NX 350h 2022 Early April 2021 – Early April 2022 NX 450h+ 2022 Early April 2021 – Late March 2022 Q5a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety (Noncompliance) Recall in the U.S.? A5a: Yes, there are approximately 451,500 Toyota vehicles covered by Safety (Noncompliance) Recall 22TA03. The following vehicles are covered: certain Toyota Highland Hybrid vehicles, certain Toyota Mirai vehicles, certain Toyota Rav4 Prime vehicles, certain Toyota Rav4 Hybrid vehicles, certain Sienna Hybrid vehicles and certain Venza Hybrid vehicles. Q6: How long will the repair take? A6: The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q7: How does Lexus obtain my mailing information? A7: Lexus uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2021 Lexus, A Division of Toyota Motor Sales, USA – Version 3a Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and L/Certified units. This vehicle is involved in a Safety Recall. At this time, the remedy is not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Lexus dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Lexus recommends that you register with the Lexus Drivers Community at https://www.lexus.com/drivers/ and regularly check recall applicability using www.lexus.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Lexus or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.lexus.com/drivers or contact us at 1-800-255-3987 Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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© 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: April 13, 2022 To: All Lexus Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01) Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h+ Vehicle Stability Control System May Not Default to “On” Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2021 – 2022 LS 500h Mid-October 2020 – Late March 2022 50 1 2022 LX 600 Late July 2021 – Early April 2022 1,300 30 2022 NX 350h Early April 2021 – Early April 2022 4,000 64 2022 NX 450h+ Early April 2021 – Late March 2022 1,200 14 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On April 13, 2022, Lexus will file a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2021-2022 model year LS 500h, certain 2022 model year LX 600, certain 2022 model year NX 350h, and certain 2022 model year NX 450h+ vehicles. Condition A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions. Remedy Lexus is currently preparing the remedy for this issue. When the remedy is available, any authorized Lexus dealer will update the software in the Skid Control ECU FREE OF CHARGE. At this time, Lexus estimates the remedy can be available late April 2022. Covered Vehicles There are approximately 6,550 vehicles covered by this Safety (Noncompliance) Recall. Approximately 70 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico. Owner Letter Mailing Date Lexus will notify owners by the middle of June 2022. Lexus makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r i m 2 2 L B 0 1 ) – P a g e | 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 109 vehicles in new dealer inventory as of April 11, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Lexus reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Lexus provides these flooring reimbursements at 60-day intervals. Lexus reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily. The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r im 2 2 L B 0 1 ) – P a g e | 3 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00241-INSPT Inspection Mirror Hang Tag 25 Per Pack Pre-Owned Vehicles in Dealer Inventory Lexus typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety (Noncompliance) Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety (Noncompliance) Recall and that the remedy is currently being prepared by Lexus. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 22LA01/22LB01” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.lexus.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. L/Certified Vehicles L/Certified policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as L/Certified until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. LCCS Service Loaners Lexus requests that dealers remove all LCCS Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r i m 2 2 L B 0 1 ) – P a g e | 4 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Lexus Warranty Policy 4.15, “What Is Not Covered by the Lexus New Vehicle Limited Warranty” Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Aaron Fowles (469) 292-1097 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r im 2 2 L B 0 1 ) – P a g e | 5 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety (Noncompliance) Recall. Thank you for your cooperation. LEXUS, A DIVISION OF TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4884-2425-5515 v.1 000409/09034, 4:48 PM, 04/11/2022 SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01) Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h Vehicle Stability Control System May Not Default to “On” Frequently Asked Questions Original Publication Date: April 13, 2022 Q1: What is the condition? A1: A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions. Q1a: What are the specific circumstances under which this condition could occur? A1a: If the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. Q2: Are there any symptoms/warnings before the condition can occur? A2: No. However, when the VSC system is not activated, a warning light on the instrument panel will be continuously displayed alerting the driver that the VSC system is not activated. FAQ Page 2 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4884-2425-5515 v.1 000409/09034, 4:48 PM, 04/11/2022 Q3: Is there anything I can do to avoid this condition? A3: This condition can be avoided as long as you fully release the brake pedal between ignition cycles. In addition, if the VSC system is off when the vehicle is started, you can press your VSC / TRAC button shown below to reactivate the VSC system. Q4: What is Lexus going to do? A4: Lexus is currently developing the remedy. When the remedy is available it will be FREE OF CHARGE to owners. Q4a: When will the remedy be available? A4a: At this time Lexus estimates the remedy will be available in late April 2022. Q5: Which and how many vehicles are covered by this Safety (Noncompliance) Recall? A5: There are approximately 6,550 Lexus vehicles covered by this Safety (Noncompliance) Recall. Model Name Model Year Production Period LS 500h 2021 – 2022 Mid-October 2020 – Late March 2022 LX 600 2022 Late July 2021 – Early April 2022 NX 350h 2022 Early April 2021 – Early April 2022 NX 450h 2022 Early April 2021 – Late March 2022 Q5a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety (Noncompliance) Recall in the U.S.? A5a: Yes, there are approximately 451,500 Toyota vehicles covered by Safety (Noncompliance) Recall 22TA03. The following vehicles are covered: certain Toyota Highland Hybrid vehicles, certain Toyota Mirai vehicles, certain Toyota Rav4 Prime vehicles, certain Toyota Rav4 Hybrid vehicles, certain Sienna Hybrid vehicles and certain Venza Hybrid vehicles. Q6: How does Lexus obtain my mailing information? A6: Lexus uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2021 Lexus, A Division of Toyota Motor Sales, USA – Version 3a Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and L/Certified units. This vehicle is involved in a Safety Recall. At this time, the remedy is not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Lexus dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Lexus recommends that you register with the Lexus Drivers Community at https://www.lexus.com/drivers/ and regularly check recall applicability using www.lexus.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Lexus or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.lexus.com/drivers or contact us at 1-800-255-3987 Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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© 2022 Lexus, A Division of Toyota Motor Sales, USA Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: April 13, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01) Dealer Letter Available on TIS Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h+ Vehicle Stability Control System May Not Default to “On” • Safety (Noncompliance) Recall 22LA01 (Interim Notice 22LB01) Dealer Letter now available on TIS. Refer to the Dealer Letter on TIS for additional information. Thank you for your cooperation. LEXUS, A DIVISION OF TOYOTA MOTOR SALES, U.S.A., INC.

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 April 13, 2022 NONCOMPLIANCE INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Corporation, [“TMC”] 1, Toyota-cho, Toyota-city, Aichi, 471-8571, Japan Toyota Motor Manufacturing, Indiana, [“TMMI”] 4000 Tulip Tree Drive, Princeton, IN 47670-4000 Toyota Motor Manufacturing, Kentucky, [“TMMK”] 1001 Cherry Blossom Way, Georgetown, KY, 40324 Toyota Motor Manufacturing Canada, [“TMMC”] 1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2 Affiliated U.S. Sales Company Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of the brake actuator assembly ADVICS CO.,LTD. 2-1 Showa-machi,Kariya,Aichi,448-8688,Japan Phone: +81-566-56-5900 ADVICS Manufacturing Ohio. 1650 Kingsview Dr. Lebanon, Ohio 45036, U.S.A. Phone: +1-513-932-7878 2. Identification of Involved Vehicles: Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota HIGHLANDER HEV 2020-2022 TMMI October 8, 2019 through April 6, 2022 Toyota SIENNA 2021-2022 TMMI March 3, 2020 through April 7,2022 Toyota RAV4 HEV 2022 TMMK/TMMC/ TMC September 1, 2021 through April 4, 2022 Toyota RAV4 PRIME 2021-2022 TMC November 25, 2019 through March 31, 2022 Toyota VENZA 2021-2022 TMC March 5, 2020 through April 1, 2022 LEXUS LX 2022 TMC July 30, 2021 through April 2, 2022 LEXUS NX HEV 2022 TMC/TMMC April 8, 2021 through April 4, 2022 LEXUS NX PHEV 2022 TMC April 7, 2021 through March 31, 2022 Toyota MIRAI 2021-2022 TMC May 22, 2020 through April 1,2022 LEXUS LS HEV 2021-2022 TMC October 19, 2020 through March 30, 2022 Applicability Part Number Part Name Component Description Toyota HIGHLANDER HEV 44510-48090 ACTUATOR ASSY, BRAKE Brake Actuator Assembly Toyota SIENNA 44510-08070 Toyota RAV4 HEV 44510-42210 Toyota RAV4 PRIME 44510-42191 Toyota VENZA 44510-48111 LEXUS LX 44510-60230 LEXUS NX HEV LEXUS NX PHEV 44510-78050 Toyota MIRAI 44540-62011 44540-62031 ACTUATOR ASSY, VSC LEXUS LS HEV 44540-50231 Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. 3. Total Number of Vehicles Involved: Toyota HIGHLANDER HEV : 129,572 Toyota SIENNA : 140,840 Toyota RAV4 HEV : 47,589 Toyota RAV4 PRIME : 38,412 Toyota VENZA : 91,139 LEXUS LX : 1,261 LEXUS NX HEV : 4,035 LEXUS NX PHEV : 1,231 Toyota MIRAI : 3,926 LEXUS LS HEV : 49 Total : 458,054 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. 5. Description of Noncompliance: The subject vehicles are equipped with a Vehicle Stability Control (VSC) system that is operated by a Skid Control ECU with a specific software logic. Due to an incorrect programming of the Skid Control ECU software, after a particular set of operating inputs where the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. 6. Test Results and Other Information: During the evaluation process of a vehicle under development, a Toyota team member observed that the VSC system did not automatically return to the default setting (VSC ON) at the next ignition cycle after the VSC had been turned off using the in-vehicle control. Based on this observation, Toyota proceeded to review the software logic of the Skid Control ECU which controls the VSC system. A review of the software logic found that “Brake Pedal OFF” had been added to the list of parameters required for the VSC to return to the default “ON” setting after the VSC had been manually deactivated. In the vehicle under development, it was found that by introducing the Brake Pedal OFF parameter, depressing the brake pedal through the end of one ignition cycle and into the start of the next ignition cycle caused the VSC not to return to the default setting at the subsequent ignition cycle if the driver had manually turned off the VSC using the in-vehicle control. Further investigation confirmed that similar software logic which included the Brake Pedal OFF parameter was used for the Skid Control ECU in certain production vehicles. Based on this information, on April 7, 2022, Toyota determined that the vehicles with a Skid Control ECU which contains this specific software logic do not meet the requirements of FMVSS No.126, paragraph S5.4.1. because the VSC does not default to VSC ON at the start of each ignition cycle if the specific operating inputs are followed. 7. Description of Corrective Repair Action: All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer. The dealers will update the software of the Skid Control ECU, free of charge. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will begin by June 12, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on April 13, 2022. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim] Toyota: 22TB03 Lexus: 22LB01 [Remedy] Toyota: 22TA03 Lexus: 22LA01

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 April 26, 2022 AMENDED NONCOMPLIANCE INFORMATION REPORT (22V-239) 1. Vehicle Manufacturer Name: Toyota Motor Corporation, [“TMC”] 1, Toyota-cho, Toyota-city, Aichi, 471-8571, Japan Toyota Motor Manufacturing, Indiana, [“TMMI”] 4000 Tulip Tree Drive, Princeton, IN 47670-4000 Toyota Motor Manufacturing, Kentucky, [“TMMK”] 1001 Cherry Blossom Way, Georgetown, KY, 40324 Toyota Motor Manufacturing Canada, [“TMMC”] 1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2 Affiliated U.S. Sales Company Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of the brake actuator assembly ADVICS CO.,LTD. 2-1 Showa-machi,Kariya,Aichi,448-8688,Japan Phone: +81-566-56-5900 ADVICS Manufacturing Ohio. 1650 Kingsview Dr. Lebanon, Ohio 45036, U.S.A. Phone: +1-513-932-78782. 2. Identification of Involved Vehicles: Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below. Make/Car Line Toyota HIGHLANDER Hybrid Toyota SIENNA Toyota RAV4 Hybrid Toyota RAV4 PRIME Toyota VENZA LEXUS LX 600 LEXUS NX 350h LEXUS NX 450h+ Toyota MIRAI LEXUS LS 500h Model Year 2020-2022 2021-2022 2022 2021-2022 2021-2022 2022 2022 2022 2021-2022 2021-2022 Manufacturer TMMI TMMI TMMK/TMMC/ TMC TMC TMC TMC TMC/TMMC TMC TMC TMC Production Period October 8, 2019 through April 6, 2022 March 3, 2020 through April 7,2022 September 1, 2021 through April 5, 2022 November 25, 2019 through March 31, 2022 March 5, 2020 through April 1, 2022 July 30, 2021 through April 2, 2022 April 8, 2021 through April 4, 2022 April 7, 2021 through March 31, 2022 May 22, 2020 through April 1,2022 October 19, 2020 through March 30, 2022 Applicability Toyota HIGHLANDER Hybrid Toyota SIENNA Part Number 44510-48090 44510-08070 Part Name Component Description Toyota RAV4 Hybrid Toyota RAV4 PRIME Toyota VENZA LEXUS LX 600 LEXUS NX 350h LEXUS NX 450h+ Toyota MIRAI LEXUS LS 500h 44510-42210 44510-42191 44510-48111 44510-60230 44510-78050 44540-62011 44540-62031 44540-50231 ACTUATOR ASSY, BRAKE ACTUATOR ASSY, VSC Brake Actuator Assembly Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. 3. Total Number of Vehicles Involved: Toyota HIGHLANDER Hybrid : 129,573 Toyota SIENNA : 140,884 Toyota RAV4 Hybrid : 47,600 Toyota RAV4 PRIME : 38,412 Toyota VENZA : 91,139 LEXUS LX 600 : 1,261 LEXUS NX 350h : 4,035 LEXUS NX 450h+ : 1,231 Toyota MIRAI : 3,926 LEXUS LS 500h : 49 Total : 458,110 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. 5. Description of Noncompliance: The subject vehicles are equipped with a Vehicle Stability Control (VSC) system that is operated by a Skid Control ECU with a specific software logic. Due to an incorrect programming of the Skid Control ECU software, after a particular set of operating inputs where the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. 6. Test Results and Other Information: During the evaluation process of a vehicle under development, on February 8, 2022, a Toyota team member observed that the VSC system did not automatically return to the default setting (VSC ON) at the next ignition cycle after the VSC had been turned off using the in-vehicle control. Based on this observation, Toyota proceeded to review the software logic of the Skid Control ECU which controls the VSC system. A review of the software logic found that “Brake Pedal OFF” had been added to the list of parameters required for the VSC to return to the default “ON” setting after the VSC had been manually deactivated. In the vehicle under development, it was found that by introducing the Brake Pedal OFF parameter, depressing the brake pedal through the end of one ignition cycle and into the start of the next ignition cycle caused the VSC not to return to the default setting at the subsequent ignition cycle if the driver had manually turned off the VSC using the in-vehicle control. Further investigation confirmed that similar software logic which included the Brake Pedal OFF parameter was used for the Skid Control ECU in certain production vehicles. Based on this information, on April 7, 2022, Toyota determined that the vehicles with a Skid Control ECU which contains this specific software logic do not meet the requirements of FMVSS No.126, paragraph S5.4.1. because the VSC does not default to VSC ON at the start of each ignition cycle if the specific operating inputs are followed. 7. Description of Corrective Repair Action: All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer. The dealers will update the software of the Skid Control ECU, free of charge. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will begin by June 12, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on April 13, 2022. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim] Toyota: 22TB03 Lexus: 22LB01 [Remedy] Toyota: 22TA03 Lexus: 22LA01

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-239 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : APR 13, 2022 NHTSA Recall No. : 22V-239 Manufacturer Recall No. : See attached report Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 458,054 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Toyota SIENNA Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : MAR 03, 2020 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Toyota HIGHLANDER HEV Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : OCT 08, 2019 – APR 06, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2022 Toyota VENZA Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : MAR 05, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2022-2022 Toyota RAV4 HEV Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : SEP 01, 2021 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2021-2022 Toyota RAV4 PRIME Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : NOV 25, 2019 – MAR 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2022-2022 Lexus LX Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : JUL 30, 2021 – APR 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2022-2022 Lexus NX HEV Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : APR 08, 2021 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2022-2022 Lexus NX PHEV Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : APR 07, 2021 – MAR 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2021-2022 Toyota MIRAI Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : MAY 22, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 10 : 2021-2022 Lexus LS HEV Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : OCT 19, 2020 – MAR 30, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The subject vehicles are equipped with a Vehicle Stability Control (VSC) system that is operated by a Skid Control ECU with a specific software logic. Due to an incorrect programming of the Skid Control ECU software, after a particular set of operating inputs where the driver manually turns off the VSC by the VSC invehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. FMVSS 1 : 126 – Electronic stability control systems FMVSS 2 : NR Description of the Safety Risk : In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise Part 573 Safety Recall Report 22V-239 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-48090 Component Name 2 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-08070 Component Name 3 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-42210 Component Name 4 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-42191 Component Name 5 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-48111 Part 573 Safety Recall Report 22V-239 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 6 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-60230 Component Name 7 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-78050 Component Name 8 : ACTUATOR ASSY, VSC Component Description : Brake Actuator Assembly Component Part Number : 44540-62011 Component Name 9 : ACTUATOR ASSY, VSC Component Description : Brake Actuator Assembly Component Part Number : 44540-62031 Component Name 10 : ACTUATOR ASSY, VSC Component Description : Brake Actuator Assembly Component Part Number : 44540-50231 Supplier Identification : Component Manufacturer Name : ADVICS CO.,LTD. Address : 2-1 Showa-machi Kariya, Aichi Foreign States 448-8688 Country : Japan Chronology : During the evaluation process of a vehicle under development, a Toyota team member observed that the VSC Part 573 Safety Recall Report 22V-239 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 system did not automatically return to the default setting (VSC ON) at the next ignition cycle after the VSC had been turned off using the in-vehicle control. Based on this observation, Toyota proceeded to review the software logic of the Skid Control ECU which controls the VSC system. A review of the software logic found that “Brake Pedal OFF” had been added to the list of parameters required for the VSC to return to the default “ON” setting after the VSC had been manually deactivated. In the vehicle under development, it was found that by introducing the Brake Pedal OFF parameter, depressing the brake pedal through the end of one ignition cycle and into the start of the next ignition cycle caused the VSC not to return to the default setting at the subsequent ignition cycle if the driver had manually turned off the VSC using the in-vehicle control. Further investigation confirmed that similar software logic which included the Brake Pedal OFF parameter was used for the Skid Control ECU in certain production vehicles. Based on this information, on April 7, 2022, Toyota determined that the vehicles with a Skid Control ECU which contains this specific software logic do not meet the requirements of FMVSS No.126, paragraph S5.4.1. because the VSC does not default to VSC ON at the start of each ignition cycle if the specific operating inputs are followed. Description of Remedy : Description of Remedy Program : All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer. The dealers will update the software of the Skid Control ECU, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will begin by June 12, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. Notifications to distributors/dealers will be sent on April 13, 2022. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : APR 13, 2022 – APR 13, 2022 Planned Owner Notification Date : MAY 16, 2022 – JUN 12, 2022 * NR – Not Reported

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 April 26, 2022 AMENDED NONCOMPLIANCE INFORMATION REPORT (22V-239) 1.Vehicle Manufacturer Name: Toyota Motor Corporation, [“TMC”] 1, Toyota-cho, Toyota-city, Aichi, 471-8571, Japan Toyota Motor Manufacturing, Indiana, [“TMMI”] 4000 Tulip Tree Drive, Princeton, IN 47670-4000 Toyota Motor Manufacturing, Kentucky, [“TMMK”]1001 Cherry Blossom Way, Georgetown, KY, 40324 Toyota Motor Manufacturing Canada, [“TMMC”] 1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2 Affiliated U.S. Sales Company Toyota Motor North America, [“TMNA”]6565 Headquarters Drive, Plano, TX 75024 Manufacturer of the brake actuator assembly ADVICS CO.,LTD. 2-1 Showa-machi,Kariya,Aichi,448-8688,Japan Phone: +81-566-56-5900 ADVICS Manufacturing Ohio. 1650 Kingsview Dr. Lebanon, Ohio 45036, U.S.A. Phone: +1-513-932-78782. 2.Identification of Involved Vehicles: Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota HIGHLANDER Hybrid 2020-2022 TMMI October 8, 2019 through April 6, 2022 Toyota SIENNA 2021-2022 TMMI March 3, 2020 through April 7,2022 Toyota RAV4 Hybrid 2022 TMMK/TMMC/ TMC September 1, 2021 through April 5, 2022 Toyota RAV4 PRIME 2021-2022 TMC November 25, 2019 through March 31, 2022 Toyota VENZA 2021-2022 TMC March 5, 2020 through April 1, 2022 LEXUS LX 600 2022 TMC July 30, 2021 through April 2, 2022 LEXUS NX 350h 2022 TMC/TMMC April 8, 2021 through April 4, 2022 LEXUS NX 450h+ 2022 TMC April 7, 2021 through March 31, 2022 Toyota MIRAI 2021-2022 TMC May 22, 2020 through April 1,2022 LEXUS LS 500h 2021-2022 TMC October 19, 2020 through March 30, 2022 Applicability Part Number Part Name Component Description Toyota HIGHLANDER Hybrid 44510-48090 ACTUATOR ASSY, BRAKE Brake Actuator Assembly Toyota SIENNA 44510-08070 Toyota RAV4 Hybrid 44510-42210 Toyota RAV4 PRIME 44510-42191 Toyota VENZA 44510-48111 LEXUS LX 600 44510-60230 LEXUS NX 350h LEXUS NX 450h+ 44510-78050 Toyota MIRAI 44540-62011 44540-62031 ACTUATOR ASSY, VSC LEXUS LS 500h 44540-50231 Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2)The Skid Control ECU described below is a sub-component of the Brake ActuatorAssembly.(3)This issue involves only vehicles in the above production range which have a SkidControl ECU with a specific software logic. 3.Total Number of Vehicles Involved: Toyota HIGHLANDER Hybrid : 129,573 Toyota SIENNA : 140,884 Toyota RAV4 Hybrid : 47,600 Toyota RAV4 PRIME : 38,412 Toyota VENZA : 91,139 LEXUS LX 600 : 1,261 LEXUS NX 350h : 4,035 LEXUS NX 450h+ : 1,231 Toyota MIRAI : 3,926 LEXUS LS 500h : 49 Total : 458,110 4.Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. 5.Description of Noncompliance: The subject vehicles are equipped with a Vehicle Stability Control (VSC) system that is operated by a Skid Control ECU with a specific software logic. Due to an incorrect programming of the Skid Control ECU software, after a particular set of operating inputs where the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. 6.Test Results and Other Information: During the evaluation process of a vehicle under development, on February 8, 2022, a Toyotateam member observed that the VSC system did not automatically return to the default setting(VSC ON) at the next ignition cycle after the VSC had been turned off using the in-vehicle control.Based on this observation, Toyota proceeded to review the software logic of the Skid ControlECU which controls the VSC system. A review of the software logic found that “Brake PedalOFF” had been added to the list of parameters required for the VSC to return to the default “ON”setting after the VSC had been manually deactivated. In the vehicle under development, it wasfound that by introducing the Brake Pedal OFF parameter, depressing the brake pedal through theend of one ignition cycle and into the start of the next ignition cycle caused the VSC not to returnto the default setting at the subsequent ignition cycle if the driver had manually turned off theVSC using the in-vehicle control. Further investigation confirmed that similar software logicwhich included the Brake Pedal OFF parameter was used for the Skid Control ECU in certainproduction vehicles. Based on this information, on April 7, 2022, Toyota determined that thevehicles with a Skid Control ECU which contains this specific software logic do not meet therequirements of FMVSS No.126, paragraph S5.4.1. because the VSC does not default to VSCON at the start of each ignition cycle if the specific operating inputs are followed. 7.Description of Corrective Repair Action: All known owners of the subject vehicles will be notified by first class mail to return theirvehicles to a Toyota or Lexus dealer. The dealers will update the software of the Skid ControlECU, free of charge. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the ToyotaNew Vehicle Limited Warranty, all involved vehicle owners for this recall would have beenprovided a repair at no cost under Toyota’s Warranty. 8.Recall Schedule: Notifications to owners of the affected vehicles will begin by June 12, 2022. A copy of the draftowner notification letter(s) will be submitted as soon as available. 9.Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on April 13, 2022. Copies of dealercommunications will be submitted as they are issued. 10.Manufacturer’s Campaign Number: [Interim] Toyota: 22TB03 Lexus: 22LB01 [Remedy] Toyota: 22TA03 Lexus: 22LA01

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 April 26, 2022 AMENDED NONCOMPLIANCE INFORMATION REPORT (22V-239) 1. Vehicle Manufacturer Name: Toyota Motor Corporation, [“TMC”] 1, Toyota-cho, Toyota-city, Aichi, 471-8571, Japan Toyota Motor Manufacturing, Indiana, [“TMMI”] 4000 Tulip Tree Drive, Princeton, IN 47670-4000 Toyota Motor Manufacturing, Kentucky, [“TMMK”] 1001 Cherry Blossom Way, Georgetown, KY, 40324 Toyota Motor Manufacturing Canada, [“TMMC”] 1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2 Affiliated U.S. Sales Company Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of the brake actuator assembly ADVICS CO.,LTD. 2-1 Showa-machi,Kariya,Aichi,448-8688,Japan Phone: +81-566-56-5900 ADVICS Manufacturing Ohio. 1650 Kingsview Dr. Lebanon, Ohio 45036, U.S.A. Phone: +1-513-932-78782. 2. Identification of Involved Vehicles: Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota HIGHLANDER Hybrid 2020-2022 TMMI October 8, 2019 through April 6, 2022 Toyota SIENNA 2021-2022 TMMI March 3, 2020 through April 7,2022 Toyota RAV4 Hybrid 2022 TMMK/TMMC/ TMC September 1, 2021 through April 5, 2022 Toyota RAV4 PRIME 2021-2022 TMC November 25, 2019 through March 31, 2022 Toyota VENZA 2021-2022 TMC March 5, 2020 through April 1, 2022 LEXUS LX 600 2022 TMC July 30, 2021 through April 2, 2022 LEXUS NX 350h 2022 TMC/TMMC April 8, 2021 through April 4, 2022 LEXUS NX 450h+ 2022 TMC April 7, 2021 through March 31, 2022 Toyota MIRAI 2021-2022 TMC May 22, 2020 through April 1,2022 LEXUS LS 500h 2021-2022 TMC October 19, 2020 through March 30, 2022 Applicability Part Number Part Name Component Description Toyota HIGHLANDER Hybrid 44510-48090 ACTUATOR ASSY, BRAKE Brake Actuator Assembly Toyota SIENNA 44510-08070 Toyota RAV4 Hybrid 44510-42210 Toyota RAV4 PRIME 44510-42191 Toyota VENZA 44510-48111 LEXUS LX 600 44510-60230 LEXUS NX 350h LEXUS NX 450h+ 44510-78050 Toyota MIRAI 44540-62011 44540-62031 ACTUATOR ASSY, VSC LEXUS LS 500h 44540-50231 Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. 3. Total Number of Vehicles Involved: Toyota HIGHLANDER Hybrid : 129,573 Toyota SIENNA : 140,884 Toyota RAV4 Hybrid : 47,600 Toyota RAV4 PRIME : 38,412 Toyota VENZA : 91,139 LEXUS LX 600 : 1,261 LEXUS NX 350h : 4,035 LEXUS NX 450h+ : 1,231 Toyota MIRAI : 3,926 LEXUS LS 500h : 49 Total : 458,110 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. 5. Description of Noncompliance: The subject vehicles are equipped with a Vehicle Stability Control (VSC) system that is operated by a Skid Control ECU with a specific software logic. Due to an incorrect programming of the Skid Control ECU software, after a particular set of operating inputs where the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. 6. Test Results and Other Information: During the evaluation process of a vehicle under development, on February 8, 2022, a Toyota team member observed that the VSC system did not automatically return to the default setting (VSC ON) at the next ignition cycle after the VSC had been turned off using the in-vehicle control. Based on this observation, Toyota proceeded to review the software logic of the Skid Control ECU which controls the VSC system. A review of the software logic found that “Brake Pedal OFF” had been added to the list of parameters required for the VSC to return to the default “ON” setting after the VSC had been manually deactivated. In the vehicle under development, it was found that by introducing the Brake Pedal OFF parameter, depressing the brake pedal through the end of one ignition cycle and into the start of the next ignition cycle caused the VSC not to return to the default setting at the subsequent ignition cycle if the driver had manually turned off the VSC using the in-vehicle control. Further investigation confirmed that similar software logic which included the Brake Pedal OFF parameter was used for the Skid Control ECU in certain production vehicles. Based on this information, on April 7, 2022, Toyota determined that the vehicles with a Skid Control ECU which contains this specific software logic do not meet the requirements of FMVSS No.126, paragraph S5.4.1. because the VSC does not default to VSC ON at the start of each ignition cycle if the specific operating inputs are followed. 7. Description of Corrective Repair Action: All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer. The dealers will update the software of the Skid Control ECU, free of charge. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will begin by June 12, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on April 13, 2022. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim] Toyota: 22TB03 Lexus: 22LB01 [Remedy] Toyota: 22TA03 Lexus: 22LA01

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This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side 22LA01 Remedy Traducción en español en el lado inverso URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. Lexus, A Division of Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano, TX 75024 IMPORTANT SAFETY RECALL 21LA01 (Remedy Notice) Certain 2021–2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h+ Vehicle Stability Control System May Not Default to “On” NHTSA Recall No. 22V-239 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Lexus has decided that certain 2021–2022 model year LS 500h, certain 2022 model year LX 600, certain 2022 model year NX 350h, and certain 2022 model year NX 450h+ vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.126, “Electronic Stability Control Systems.” You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash. What will Lexus do? Any authorized Lexus dealer update the software in the Skid Control ECU FREE OF CHARGE. What Should You Do? Please contact any authorized Lexus dealer to schedule an appointment to have the remedy performed as soon as possible. Your local Lexus dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.lexus.com/dealers. For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.lexus.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. I f you require f u r t h e r ass i s t a n c e , please v i s i t http://Lexus.com/contact for options to contact the Lexus Brand Engagement Center. This is an important Safety Recall. The remedy will take approximately one hour. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. What are the specific circumstances under which this condition could occur? If the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. Are there any symptoms/warnings before the condition can occur? No. However, when the VSC system is not activated, a warning light on the instrument panel will be continuously displayed alerting the driver that the VSC system is not activated. Is there anything I can do to avoid this condition? This condition does not occur as long as you fully release the brake pedal between ignition cycles. In addition, if the VSC system is off when the vehicle is started, you can press your VSC / TRAC button shown below to reactivate the VSC system. What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall Campaign completed. Your Lexus dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-lexus. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Lexus has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Lexus. Sincerely, Lexus, a Division of Toyota Motor Sales, USA VSC Warning Light OFF OFF Lexus, A Division of Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano, TX 75024 22LA01 Remedy RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGOpara usted. English version on front side Versión en inglés en el frente Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 RETIRO DE SEGURIDAD IMPORTANTE 21LA01 (Aviso de Remedio) Ciertos Vehículos LS 500h del Año Modelo 2021–2022 Ciertos Vehículos LX 600 de Año Modelo 2022 Ciertos Vehículos NX 350h de Año Modelo 2022 Ciertos Vehículos NX 450h+ de Año Modelo 2022 Es Posible que el Sistema de Control de Estabilidad del Vehículo no esté Predeterminado a “On” (Encendido) Retiro de Seguridad de NHTSA No. 22V-239 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos de Motor. Lexus ha decidido que ciertos vehículos LS 500h de año modelo 2021–2022, ciertos vehículos LX 600 de año modelo 2022, ciertos vehículos NX 350h de año modelo 2022 y ciertos vehículos NX 450h+ de año modelo 2022 fallaron con el cumplimiento de la Norma Federal de Seguridad para Vehículos de Motor (FMVSS, por sus siglas en Inglés) No. 26, “Electronic Stability Control Systems” (Sistemas Electrónicos de Control de Estabilidad). Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Un error en el programa puede ocasionar que el Sistema de Control de Estabilidad del Vehículo no pueda reiniciarse a “On” (Encendido) la próxima vez que se arranque el vehículo bajo ciertas circunstancias. Esto puede ocasionar la falta de cumplimiento con un requisito federal de seguridad. El funcionamiento del vehículo con el VSC desactivado puede aumentar el riesgo de una colisión. ¿Qué hará Lexus? Cualquier concesionario autorizado Lexus actualizará SIN CARGOel programa en la ECU de control de deslizamiento. ¿Qué Debe Hacer? Por favor comuníquese con cualquier concesionario Lexus autorizado para programar una cita para que realicen el remedio tan pronto como sea posible. Su concesionario Lexus local responderá con gusto todas sus preguntas. Para encontrar un concesionario cerca de usted, visite www.lexus.com/dealers. Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.lexus.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo. Si usted requiere asistencia adicional, por favor visite http://Lexus.com/contact para opciones sobre como contactar el Centro de Compromiso con la Marca Lexus. Este es un Retiro de Seguridad importante. El remedio tomará aproximadamente una hora. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. ¿Cuáles son las circunstancias específicas la cuál esta condición pudiera ocurrir? Si el conductor apaga manualmente el VSC mediante el control en el vehículo y se apaga el encendido y luego se enciende de nuevo mientras el pedal del freno está continuamente presionado, el VSC no cambiará al ajuste de reinicio predeterminado “ON” (Encendido) en el próximo ciclo de ignición. ¿Existen algunos síntomas/advertencias previas a que la condición ocurra? No. Sin embargo, cuando el sistema VSC no está activado, una luz de advertencia en el panel de instrumentos se mostrará continuamente alertando al conductor que el sistema VSC no está activado. ¿Existe algo que pueda hacer para evitar esta condición? Esta condición no ocurrirá mientras usted libere completamente el pedal del freno entre los ciclos de ignición. Además, si el sistema VSC está apagado cuando se arranca el vehículo, usted puede presionar su botón VSC / TRAC mostrado a continuación para reactivar el sistema VSC. ¿Qué pasa si vive en California y no se ha realizado este Retiro de seguridad? El estado de California requiere que se completen los Retiros de Seguridad / Campañas de Servicio sobre piezas relacionadas con emisiones antes de renovar el registro del vehículo. Además, el estado requiere que cada vehículo debe pasar una prueba de emisiones (Verificación de SMOG) cada dos años y antes de que se venda. Si no se completa esta Campaña de Retiro de Seguridad GRATUITA, la Junta de Recursos de Aire de California (CARB, por sus siglas en Inglés) no permitirá que se registre su vehículo. Los reglamentos del estado de California requieren que Toyota proporcione al Departamento de vehículos de motor un registro de todos los vehículos a los que no se les ha completado la Campaña de Retiro de Seguridad. Su concesionario Lexus le proporcionará un formulario de comprobante de corrección del Retiro de Seguridad de Emisiones en el vehículo después de que se complete la campaña. Asegúrese de conservar este formulario, porque el DMV puede requerir que usted proporcione un comprobante de que se completó la campaña durante el proceso de renovación del registro de su vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la información de propiedad o de contacto de su vehículo, por favor visite https://www.toyota.com/recall/update-info-lexus. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Lexus no ha cumplido o no ha podido arreglar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le puede haber ocasionado. Muchas gracias por conducir un Lexus. Atentamente, Lexus, Una División de Toyota Motor Sales, USA Luz de advertencia VSC OFF OFF

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© 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: April 13, 2022 To: All Lexus Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01) Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h+ Vehicle Stability Control System May Not Default to “On” Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2021 – 2022 LS 500h Mid-October 2020 – Late March 2022 50 1 2022 LX 600 Late July 2021 – Early April 2022 1,300 30 2022 NX 350h Early April 2021 – Early April 2022 4,000 64 2022 NX 450h+ Early April 2021 – Late March 2022 1,200 14 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On April 13, 2022, Lexus will file a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2021-2022 model year LS 500h, certain 2022 model year LX 600, certain 2022 model year NX 350h, and certain 2022 model year NX 450h+ vehicles. Condition A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions. Remedy Lexus is currently preparing the remedy for this issue. When the remedy is available, any authorized Lexus dealer will update the software in the Skid Control ECU FREE OF CHARGE. At this time, Lexus estimates the remedy can be available late April 2022. Covered Vehicles There are approximately 6,550 vehicles covered by this Safety (Noncompliance) Recall. Approximately 70 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico. Owner Letter Mailing Date Lexus will notify owners by the middle of June 2022. Lexus makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r i m 2 2 L B 0 1 ) – P a g e | 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 109 vehicles in new dealer inventory as of April 11, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Lexus reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Lexus provides these flooring reimbursements at 60-day intervals. Lexus reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily. The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r im 2 2 L B 0 1 ) – P a g e | 3 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00241-INSPT Inspection Mirror Hang Tag 25 Per Pack Pre-Owned Vehicles in Dealer Inventory Lexus typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety (Noncompliance) Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety (Noncompliance) Recall and that the remedy is currently being prepared by Lexus. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 22LA01/22LB01” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.lexus.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. L/Certified Vehicles L/Certified policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as L/Certified until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. LCCS Service Loaners Lexus requests that dealers remove all LCCS Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r i m 2 2 L B 0 1 ) – P a g e | 4 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Lexus Warranty Policy 4.15, “What Is Not Covered by the Lexus New Vehicle Limited Warranty” Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Aaron Fowles (469) 292-1097 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 1 ( I n t e r im 2 2 L B 0 1 ) – P a g e | 5 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4868-9825-0011 v.1 000409/09034, 4:45 PM, 04/11/2022 Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety (Noncompliance) Recall. Thank you for your cooperation. LEXUS, A DIVISION OF TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4884-2425-5515 v.1 000409/09034, 4:48 PM, 04/11/2022 SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01) Certain 2021 – 2022 Model Year LS 500h Certain 2022 Model Year LX 600 Certain 2022 Model Year NX 350h Certain 2022 Model Year NX 450h Vehicle Stability Control System May Not Default to “On” Frequently Asked Questions Original Publication Date: April 13, 2022 Q1: What is the condition? A1: A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement. Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions. Q1a: What are the specific circumstances under which this condition could occur? A1a: If the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. Q2: Are there any symptoms/warnings before the condition can occur? A2: No. However, when the VSC system is not activated, a warning light on the instrument panel will be continuously displayed alerting the driver that the VSC system is not activated. FAQ Page 2 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA 4884-2425-5515 v.1 000409/09034, 4:48 PM, 04/11/2022 Q3: Is there anything I can do to avoid this condition? A3: This condition can be avoided as long as you fully release the brake pedal between ignition cycles. In addition, if the VSC system is off when the vehicle is started, you can press your VSC / TRAC button shown below to reactivate the VSC system. Q4: What is Lexus going to do? A4: Lexus is currently developing the remedy. When the remedy is available it will be FREE OF CHARGE to owners. Q4a: When will the remedy be available? A4a: At this time Lexus estimates the remedy will be available in late April 2022. Q5: Which and how many vehicles are covered by this Safety (Noncompliance) Recall? A5: There are approximately 6,550 Lexus vehicles covered by this Safety (Noncompliance) Recall. Model Name Model Year Production Period LS 500h 2021 – 2022 Mid-October 2020 – Late March 2022 LX 600 2022 Late July 2021 – Early April 2022 NX 350h 2022 Early April 2021 – Early April 2022 NX 450h 2022 Early April 2021 – Late March 2022 Q5a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety (Noncompliance) Recall in the U.S.? A5a: Yes, there are approximately 451,500 Toyota vehicles covered by Safety (Noncompliance) Recall 22TA03. The following vehicles are covered: certain Toyota Highland Hybrid vehicles, certain Toyota Mirai vehicles, certain Toyota Rav4 Prime vehicles, certain Toyota Rav4 Hybrid vehicles, certain Sienna Hybrid vehicles and certain Venza Hybrid vehicles. Q6: How does Lexus obtain my mailing information? A6: Lexus uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2021 Lexus, A Division of Toyota Motor Sales, USA – Version 3a Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and L/Certified units. This vehicle is involved in a Safety Recall. At this time, the remedy is not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Lexus dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Lexus recommends that you register with the Lexus Drivers Community at http://www.lexus.com/drivers/ and regularly check recall applicability using www.lexus.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Lexus or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.lexus.com/drivers or contact us at 1-800-255-3987 Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-239 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : APR 26, 2022 NHTSA Recall No. : 22V-239 Manufacturer Recall No. : See attached report Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 458,110 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Toyota HIGHLANDER Hybrid Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : OCT 08, 2019 – APR 06, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Toyota SIENNA Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : MAR 03, 2020 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Toyota RAV4 Hybrid Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : SEP 01, 2021 – APR 05, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2022 Toyota RAV4 PRIME Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : NOV 25, 2019 – MAR 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2021-2022 Toyota VENZA Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : MAR 05, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2022-2022 Lexus LX 600 Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : JUL 30, 2021 – APR 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2022-2022 Lexus NX 350h Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : APR 08, 2021 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2022-2022 Lexus NX 450h+ Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : APR 07, 2021 – MAR 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2021-2022 Toyota MIRAI Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : MAY 22, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-239 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 10 : 2021-2022 Lexus LS 500h Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. (3) This issue involves only vehicles in the above production range which have a Skid Control ECU with a specific software logic. Note: 100% of the involved vehicles contain a Skid Control ECU with the incorrect software logic described in Section 5 below. Whether the issue, in each case, will cause the Vehicle Stability Control system not to return to the default setting at the next ignition cycle depends on whether the driver follows the particular set of operating inputs exactly as described in Section 5 below. Production Dates : OCT 19, 2020 – MAR 30, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The subject vehicles are equipped with a Vehicle Stability Control (VSC) system that is operated by a Skid Control ECU with a specific software logic. Due to an incorrect programming of the Skid Control ECU software, after a particular set of operating inputs where the driver manually turns off the VSC by the VSC invehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle. In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. FMVSS 1 : 126 – Electronic stability control systems FMVSS 2 : NR Description of the Safety Risk : In this specific scenario, the VSC will not meet the requirements of FMVSS 126, paragraph S5.4.1. Unless these precise operating inputs are followed, VSC operation will automatically return to the default VSC ON setting at any subsequent ignition cycle. If the VSC does not default to VSC ON, a warning light will illuminate, indicating to the driver that the VSC is not activated. If the VSC does not return to the default ON setting because the precise Part 573 Safety Recall Report 22V-239 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 operating inputs were carried out and the driver also does not recognize the warning light to manually reactivate the VSC system, then operating the vehicle with an inoperative VSC system could increase the risk of a crash in certain driving conditions. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-48090 Component Name 2 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-08070 Component Name 3 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-42210 Component Name 4 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-42191 Component Name 5 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-48111 Part 573 Safety Recall Report 22V-239 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 6 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-60230 Component Name 7 : ACTUATOR ASSY, BRAKE Component Description : Brake Actuator Assembly Component Part Number : 44510-78050 Component Name 8 : ACTUATOR ASSY, VSC Component Description : Brake Actuator Assembly Component Part Number : 44540-62011 Component Name 9 : ACTUATOR ASSY, VSC Component Description : Brake Actuator Assembly Component Part Number : 44540-62031 Component Name 10 : ACTUATOR ASSY, VSC Component Description : Brake Actuator Assembly Component Part Number : 44540-50231 Supplier Identification : Component Manufacturer Name : ADVICS CO.,LTD. Address : 2-1 Showa-machi Kariya, Aichi Foreign States 448-8688 Country : Japan Chronology : During the evaluation process of a vehicle under development, on February 8, 2022, a Toyota team member Part 573 Safety Recall Report 22V-239 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 observed that the VSC system did not automatically return to the default setting (VSC ON) at the next ignition cycle after the VSC had been turned off using the in-vehicle control. Based on this observation, Toyota proceeded to review the software logic of the Skid Control ECU which controls the VSC system. A review of the software logic found that “Brake Pedal OFF” had been added to the list of parameters required for the VSC to return to the default “ON” setting after the VSC had been manually deactivated. In the vehicle under development, it was found that by introducing the Brake Pedal OFF parameter, depressing the brake pedal through the end of one ignition cycle and into the start of the next ignition cycle caused the VSC not to return to the default setting at the subsequent ignition cycle if the driver had manually turned off the VSC using the invehicle control. Further investigation confirmed that similar software logic which included the Brake Pedal OFF parameter was used for the Skid Control ECU in certain production vehicles. Based on this information, on April 7, 2022, Toyota determined that the vehicles with a Skid Control ECU which contains this specific software logic do not meet the requirements of FMVSS No.126, paragraph S5.4.1. because the VSC does not default to VSC ON at the start of each ignition cycle if the specific operating inputs are followed. Description of Remedy : Description of Remedy Program : All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer. The dealers will update the software of the Skid Control ECU, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will begin by June 12, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. Notifications to distributors/dealers will be sent on April 13, 2022. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : APR 13, 2022 – APR 13, 2022 Planned Owner Notification Date : MAY 16, 2022 – JUN 12, 2022 * NR – Not Reported

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