23TA14 – Loss Of Motive Power – 2023 Toyota GR Supra

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© 2023 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive
Plano, TX 75024 (469) 292-4000
Original Publication Date: December 6, 2023 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 23TA14 (Remedy Notice) Certain 2023 Model Year Supra Loss Of Motive Power
Model / Years Production Period Approximate Total
Vehicles
Approximate Stop Sale Dealer Inventory 2023 Model Year Model Year GR Supra Late January 2023 20 0 On December 6, 2023, BMW filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on certain 2023 model year GR Supra vehicles. Condition
The subject vehicles were manufactured by BMW. According to BMW, the Integrated Transmission Control Unit (ITCU) may not have been produced according to specifications by the supplier. A weld seam may not have been manufactured correctly. Over time, this could allow transmission oil to leak into the ITCU which could affect functionality of the transmission. If the function and operation of the transmission was affected, this could lead to a seizure of the transmission gears. Transmission seizure at high speed could affect vehicle handling and control and increase the risk of a crash. Remedy
Any authorized Toyota dealer will replace the transmission valve body, which contains a new integrated transmission control unit (ITCU), FREE OF CHARGE. Covered Vehicles
There are approximately 20 vehicles covered by this Safety Recall. No vehicles covered by this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will begin to notify owners by early February 2024.
Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward
the owner letter to the customer who purchased the vehicle. S a f e t y R e c a l l 2 3 T A 1 4 – D – P a g e | 2 Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory – Reminder
Toyota has not identified any new vehicles in dealership inventory that are covered by this Safety Recall. However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles in dealership inventory: Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Pre-Owned Vehicles in Dealer Inventory
To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 23TA14” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. © 2023 Toyota Motor Sales, USA S a f e t y R e c a l l 2 3 T A 1 4 – D – P a g e | 3 Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Joshua Burns (469) 292-6449 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Parts Ordering Process – Non SET and GST Parts Ordering Process
It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. © 2023 Toyota Motor Sales, USA S a f e t y R e c a l l 2 3 T A 1 4 – D – P a g e | 4 Part Number 35410-WAA02
83222-28972-0 Description
BODY ASSY, TRANSMISSION VALVE
TF-3+ AUTOMATIC TRANSMISSION FLUID 1L or equivalent Quantity 1
8 Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to have completed the following course: • TIN519B – 202 GR Supra New Model Technical Introduction Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians who have completed the above course to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation
The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Emissions Repair Procedures for California Dealers
As this Safety Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form and affix an Authorized Modification Label to the vehicle after repairs have been completed. The vehicle owner may require the Proof of Correction form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Please complete the form and provide it to the owner. The first non- completed VINs will be submitted to the California state DMV by early September 2024. If the vehicle owner’s warranty claim will not be
processed and paid prior to this date, please be sure to complete a form and provide it to a California owner. © 2023 Toyota Motor Sales, USA S a f e t y R e c a l l 2 3 T A 1 4 – D – P a g e | 5 Install the Authorized Modifications Label after the repairs have been completed. Using a permanent marker, fill out the label and affix it to the location under the hood as indicted. Form booklets and Authorization Labels can be ordered from the MDC (Booklet material number 00410-92007, Label material number 00451-00001-LBL ). © 2023 Toyota Motor Sales, USA S a f e t y R e c a l l 2 3 T A 1 4 – D – P a g e | 6 Warranty Reimbursement Procedures Warranty Reimbursement Procedure
Verify Vehicle Eligibility
1. Confirm vehicle VIN matches the RO.
2. Check for Campaign eligibility using TIS. Not Covered No further action required. Replace the transmission valve body assembly w/ transmission ECU with the NEW one. Reprogram the transmission ECU and other ECUs. Refill automatic transmission fluid. Campaign completed.
Return the Vehicle to the customer. Op Code 23TA14R1 Description
Replace the transmission valve body Flat Rate Hours 2.8 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. © 2023 Toyota Motor Sales, USA S a f e t y R e c a l l 2 3 T A 1 4 – D – P a g e | 7
Campaign Designation / Phase Decoder 23TA14 23 T A 14 Year Campaign is Launched Vehicle Make Field Action Category and Phase Field Action Sequence 19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc… Examples: T = Toyota L = Lexus A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign D = Limited Service Campaign
E = Customer Support Program F = Emissions Recall
(May use other characters in unique cases) 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year
(The sequence is unique for each Field Action category)
(May use other characters in unique cases) 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by- step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. © 2023 Toyota Motor Sales, USA SAFETY RECALL 23TA14 (Remedy Notice) Certain 2023 Model Year GR Supra Loss of Motive Power Frequently Asked Questions
Original Publication Date: December 6, 2023 Q1: What is the condition?
A1: The subject vehicles were manufactured by BMW. According to BMW, the Integrated Transmission Control Unit (ITCU) may not have been produced according to specifications by the supplier. A weld seam may not have been manufactured correctly. Over time, this could allow transmission oil to leak into the ITCU which could affect functionality of the transmission. If the function and operation of the transmission was affected, this could lead to a seizure of the transmission gears. Transmission seizure at high speed could affect vehicle handling and control and increase the risk of a crash. Q1a: Are there any warnings that this condition exists?
A1a: No. There are no warnings that this condition exists. Q2: What is Toyota going to do?
A2: Toyota will send an owner notification by first class mail starting in early-February 2024, advising owners to make an appointment with their authorized Toyota dealer to replace the transmission valve body, which contains a new integrated transmission control unit (ITCU), FREE OF CHARGE. NOTE (Customers who live in the state of California)
The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. FAQ Page 1 of 2
© 2023 Toyota Motor Sales, USA Q3: Which and how many vehicles are covered by this Safety Recall?
A3: There are approximately 20 vehicles covered by this Safety Recall. Model Name GR Supra Model Year 2023 Production Period Late January 2023 Q3a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.?
A3a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q4: How long will the repair take?
A4: The repair takes approximately three hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q5: What if I previously paid for repairs related to this Safety Recall?
A5: Reimbursement consideration instructions will be provided in the owner letter. Q6: How does Toyota obtain my mailing information?
A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns?
A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. FAQ Page 2 of 2
© 2023 Toyota Motor Sales, USA © 2023 Toyota Motor Sales, USA – Version 3a
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM
This form is not applicable for new vehicles in dealership inventory and TCUV units.
This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed.
I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available.
Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/. and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information
Customer Name Customer Email Customer Address Home Phone #
Mobile Phone #
Date
Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit https://www.toyota.com/owners. or contact us at 1-888-270-9371.
Dealer Information Dealer Name/Address Dealer Code
Dealer Phone Number Dealer Staff Name Dealer Staff Signature

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-821
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC DEC 06, 2023 NHTSA Recall No. : 23V-821 Manufacturer Recall No. : Toyota – 23TA14 Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 552 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Toyota GR Supra Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 16 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier.
Production Dates : JAN 23, 2023 – JAN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-821 Page 2 Vehicle 2 : 2023-2023 BMW 3 Series Sedan (330i xDrive, M340i xDrive, M3) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 32 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 24, 2023 – MAR 24, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 BMW 5 Series Sedan (530i, 530i xDrive, M5) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 20 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 23, 2023 – FEB 03, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 3 Vehicle 4 : 2023-2023 BMW 4 Series Gran Coupe (430i, 430i xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 32 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 23, 2023 – FEB 03, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 BMW 4 Series Coupe (430i, 430i xDrive, M440i xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 6 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 23, 2023 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 4 Vehicle 6 : 2023-2023 BMW 4 Series Convertible (430i, 430i xDrive, M440i xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 8 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 23, 2023 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2023-2023 BMW 8 Series Coupe (840i, M850i xDrive, M8) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 5 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 24, 2023 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 5 Vehicle 8 : 2023-2023 BMW 8 Series Convertible (840i, M850i xDrive, M8) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 6 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 24, 2023 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2023 BMW 8 Series Gran Coupe (850i xDrive, M8) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 2 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 24, 2023 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 6 Vehicle 10 : 2023-2023 BMW X3 SAV (X3 xDrive30i, X3M)
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Approximately 242 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : FEB 14, 2023 – JUN 15, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2023-2023 BMW X4 SAV (X4 xDrive30i) Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Approximately 20 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : FEB 14, 2023 – FEB 23, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 7 Vehicle 12 : 2023-2023 BMW X5 SAV (X5 xDrive40i, X5 M50i, X5 M)
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Approximately 92 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : FEB 17, 2023 – MAR 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 BMW X6 SAV (X6 xDrive40i, X6 M50i, X6M)
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Approximately 49 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : FEB 17, 2023 – MAR 18, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 8 Vehicle 14 : 2023-2023 BMW Z4 sDrive30i, Z4 M40i Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 22 vehicles were manufactured in which the integrated transmission control unit may not have been produced according to specifications by the supplier. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The integrated transmission control unit may not have been produced according to specifications by the supplier. Production Dates : JAN 23, 2023 – FEB 01, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The integrated transmission control unit, which is part of the transmission mechatronics module, may not have been produced according to specifications by the supplier. Specifically, the weld seam of the two halves of the control unit’s housing / cover may not have been manufactured properly. As a result, this could allow automatic transmission oil to leak into the transmission control unit which could then contact electronic components. If this happened, it could affect the operation of the clutch pressure control valves.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the function and operation of the transmission was affected, this could lead to a seizure of the transmission gears. Transmission seizure at high speed could affect vehicle handling and control and increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821 Page 9 Component Name 1 : Integrated Transmission Control Unit Component Description : Integrated Transmission Control Unit Component Part Number : 8098297, 5A131E0, 8743457, 5A131E6 Supplier Identification : Component Manufacturer
Name : ZF Friedrichshafen AG Address : Suedring
Saarbruecken Foreign States 66117
Country : Germany Chronology :
On July 13, 2023, BMW became aware of a possible issue involving the Integrated Transmission Control Unit (ITCU) from its supplier. The supplier indicated that during certain quality assurance tests, some parts became suspect. As a result, additional parts which had successfully completed the tests and that had been retained, were then subject to further testing and analyses, including photo-microscopy. The micrographs indicated that some portion of the welding seams may have been suspect. Additional testing, involving shaker tests to simulate long term durability, were performed. Between August and September, further in-depth reviews of the information and data provided by the supplier were conducted. This led to further requests for additional information and data from the supplier involving production process testing details, production lot information, and scope parameters. In October and November, further evaluations were conducted, including failure modes and affects analyses. Information from the field was reviewed to determine if any vehicles had experienced the issue. Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles. On November 29, 2023, BMW decided to conduct a voluntary safety recall. During its analyses, BMW was not aware of any customer complaints, warranty claims, or field reports that may be related to this issue and, similarly, Toyota was not aware of any non-dealer field reports or warranty claims that may be related to this issue. BMW and Toyota have not received any reports, nor are BMW and Toyota otherwise aware, of any accidents or injuries that may be related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-821
Page 10
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The transmission mechatronics module, which contains the integrated
transmission control unit, will be replaced. If necessary, the automatic transmission fluid will also be replaced.
Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW / Toyota dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW / Toyota New Vehicle Limited Warranty program.
Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component: Integrated Transmission Control Unit– part number: 8098297, 5A131E0, 8743457, 5A131E6
NR Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on December 6, 2023. Owner notification is expected to begin and end on February 1, 2024.
Planned Dealer Notification Date : DEC 06, 2023 – DEC 06, 2023
Planned Owner Notification Date : FEB 01, 2024 – FEB 01, 2024
* NR – Not Reported

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