22TA09 – Upper Child Seat Anchor Welds May Fail During a Crash – 2022-2023 Toyota Tacoma

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TOYOTA Toyota Motor North America Vehicle Safety & Compliance Liaison Office 6565 Headquarters Drive, Plano, TX 75024 July 21, 2022 NONCOMPLIANCE INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Manufacturing, Baja California, Inc. [“TMMBC”] Carretera Libre Tijuana Tecate 33143 El Realito, 22550 Tijuana, B.C., Mexico Affiliated U.S. Sales Company Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of the Back Panel Sub Assembly: Toyota Auto Body Company, California, Inc. [“TABC”] 6375 N Paramount Blvd, Long Beach, California 90805, United States Phone: +1-562-984-3305 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota / Tacoma 2022 – 2023 TMMBC October 21, 2021 through May 28, 2022 Applicability Part Number Part Name Component Description Toyota / Tacoma 64109-04140 REINFORCEMENT SUB-ASSY, CAB BACK LWR Back cab reinforcement sub-assembly 64101-04301 PANEL SUB-ASSY, UPR BACK Back panel sub-assembly (Power) 64101-04311 PANEL SUB-ASSY, UPR BACK Back panel sub-assembly (Manual) Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Only vehicles in the above production range may have been equipped with upper child seat anchors that may not have been welded sufficiently due to a specific production issue and are involved in this recall. 3. Total Number of Vehicles Involved: Total: 75,316 4. Percentage of Vehicles Estimated to Actually Experience Noncompliance: Toyota estimates that approximately 5% of the involved vehicles contain one or more insufficient spot-welds. Whether the involved vehicles that contain insufficient spot-weld(s) will result in the noncompliance described in Section 5 is dependent on the specific condition of the insufficient welds and the number of them present in each vehicle. 5. Description of Noncompliance: The second-row seats of the subject vehicles contain upper child seat anchors that are welded to the rear seat back panel assembly and that are used to secure the top tether of a forward-facing child seat. Due to a change in the manufacturing process, there is a possibility that one or more of the individual welds in the upper child seat anchors may not be sufficient and may not allow the anchors to meet minimum strength requirements. Vehicles with child seat anchors that do not meet the minimum strength requirements fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 225, “Child Restraint Anchorage Systems,” paragraph S6.3. An insufficient weld may prevent the child seat from being anchored securely to the rear seat back panel and may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. 6. Test Results and Other Information: In mid May 2022, during an inspection that was performed at a Toyota vehicle production facility, a Toyota team member found that an upper child seat anchor was separated from the rear seat back panel and could be moved by hand. As a result, Toyota inspected additional rear seat back panels on other vehicles at the production facility and found the that the upper child seat anchors on some of those vehicles also could be moved by hand. An inspection process was implemented at the production facility to inspect the sufficiency of the spot-welds on the rear seat back panel. In early June2022, Toyota further investigated the issue and reviewed quality inspection data from the supplier. It was then discovered that there was a change made on September 30, 2021, to the welding parameters for the spot-welds for the upper child seat anchors to prevent a burr formation. After analyzing the data regarding the weld conditions before and after the change, it was found that the weld size and penetration depth had decreased since the process change. Toyota hypothesized that the decrease in weld dimensions may have affected the strength of the spot-welds. Mid-June, Toyota decided to perform a pull test comparison for upper child seat anchor parts welded with the aforementioned condition and with parts that met the inspection criteria. This testing indicated that the parts that did not meet the inspection criteria separated at a lower force than parts which passed the inspection check criteria. Based on this information, Toyota evaluated whether the strength of the upper child seat anchor welds that did not pass the inspection criteria could impact their performance under FMVSS 225, paragraph S6.3.1. On July 15, 2022, Toyota decided that the subject vehicles may not meet the strength requirements for upper anchorages in FMVSS No. 225, paragraph S6.3 and decided to conduct a recall. 7. Description of Corrective Repair Action: Toyota is currently developing the remedy for this issue. Once the remedy has been finalized, affected owners will be notified by first-class mail to take their vehicles to a Toyota dealer to have the repair performed free of charge. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by September 15, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent by July 21, 2022. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: Interim / Remedy: 22TB09 / 22TA09

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office 6565 Headquarters Drive Plano, TX 75024 August 12, 2022 AMENDED NONCOMPLIANCE INFORMATION REPORT (22V520) This supplements Toyota’s Part 573 Report of July 21, 2022 concerning the upper child seat anchor issue on certain Toyota Tacoma vehicles. Toyota previously reported the remedy for this condition was being developed. This amendment supplements the Part 573 Report to add the description of corrective repair action. The revised Description of Corrective Repair Action is as noted below: Description of Corrective Repair Action: All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, Toyota dealers will inspect the welds of each of the upper child seat anchors to determine whether the welds are sufficient. Following the inspection, for any upper child seat anchors found to have one or more separated spot-welds, the child seat anchor will be rewelded at each of the weld locations.

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2022–2023 Model Year Tacoma Vehicles Upper Child Seat Anchor Welds May Fail During a Crash NHTSA Recall No. 22V-520 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that certain 2022–2023 model year Tacoma vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 225, “Child Restraint Anchorage Systems: paragraph S6.3”. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. What will Toyota do? Any authorized Toyota dealer will inspect the welds on the upper child seat anchors FREE OF CHARGE. If an insufficient weld is identified, additional welds will be added to the affected upper child seat anchor(s) FREE OF CHARGE. This is an important Safety Recall. The inspection should take about one hour. If any insufficient welds are identified during the inspection process, your dealer may need to coordinate with a third-party collision center to add additional welds to the affected upper child seat anchor(s). The welding process should take about 8 hours. However, depending upon the Toyota dealer’s work schedule, and the third-party collision center’s work schedule, it may be necessary to make the vehicle available for a longer period. Your dealer may provide you with a loaner vehicle for the duration the third-party collision center is performing the welding repair to your vehicle. 22TA09 URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side Traducción en español en el lado inverso What are the upper child seat anchors? The subject vehicles are equipped with three (3) upper child seat anchors for the rear seat, shown in the illustration below. The upper anchors are designed to secure child restraint systems featuring a top “tether” strap. Are there any warnings that this condition exists? No. There are no warnings that this condition exists. Can I do anything to prevent the condition from happening? Until the remedy is performed on your vehicle, please refer to the Owner’s Manual or other instructions provided with your child restraint system to determine if there are alternate means to secure your child seat. Always follow the instructions provided with your child restraint system. In addition, you may wish to use a different vehicle to transport your child until the remedy is performed. Children should always be transported in a child seat that is appropriate for their age and weight. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Note: the color of the anchors in your vehicle will match the factory-painted exterior color of your vehicle. They may not be red as shown in the illustration and picture above. Upper child seat anchors The upper child seat anchors are located behind the rear seat backs STY11BD031 Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos Tacoma de Año Modelo 2022–2023 Las Soldaduras del Anclaje Superior del Asiento Infantil Pueden Fallar Durante un Choque Retiro de Seguridad NHTSA No. 22V-520 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehîculos Motorizados. Toyota ha decidido que ciertos vehículos Tacoma de año 2022–2023 fallaron con el cumplimiento de las Normas Federales de Seguridad para Vehículos de Motor (FMVSS) No. 225, “Child Restraint Anchorage Systems: paragraph S6.3” (Sistemas de Anclajes de Protección Infantil: párrafo S6.3). Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Los anclajes superiores de los asientos infantiles de los vehículos involucrados pudieron no haberse soldado lo suficiente y puede que no cumplen con los requisitos minimos de resistencia. Vehículos con soldaduras de anclaje superiores del asiento infantil que no cumplen con los requisitos de solidez no cumplan con las normas correspondientes en los Estados Unidos. Una soldadura insuficiente puede permitir que el asiento infantil se mueva durante una parada inesperada o un choque, aumentando el riesgo de una lesión. ¿Qué hará Toyota? Cualquier concesionario autorizado Toyota inspeccionará SIN CARGO las soldaduras en lo(s) anclaje(s) superior(es) del asiento infantil. Si se identifica una soldadura insuficiente, se agregarán SIN CARGO soldaduras adicionales en lo(s) anclaje(s) superior(es) del asiento infantil que estén afectadas. Este es un Retiro de Seguridad importante. La inspección debe tomar aproximadamente una hora. Si se identifican algunas soldaduras insuficientes durante el proceso de inspección, su concesionario puede que necesite coordinar con un centro de colisión de terceros para agregar soldaduras adicionales en el anclaje(s) superior del asiento infantil que esté afectada. El proceso de soldar puede tomar aproximadamente 8 horas. Sin embargo, dependiendo de la programación de trabajo del concesionario Toyota y de la programación de trabajo del centro de colisión de terceros, tal vez sea necesario tener disponible su vehículo por más tiempo. El concesionario le podrá suministrar un vehículo prestado por el tiempo que el centro de colisión de terceros esté realizando la reparación de soldadura de su vehículo. 22TA09 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer? Por favor comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible. Su concesionario Toyota local responderá con gusto todas sus preguntas. Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers. Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las Preguntas Frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo. Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m. y los sábados de 9:00 a.m. a 7:00 p.m., Hora del Este. ¿Qué son los anclajes superiores del asiento infantil? Los vehículos sujetos están equipados con tres (3) anclajes superiores del asiento infantil para el asiento trasero, como se muestra en la ilustración a continuación. Los anclajes superiores están diseñados para asegurar los sistemas de retención infantil con una correa superior “amarre”. ¿Existen algunas advertencias de que esta condición existe? No. No existen advertencias de que esta condición existe. ¿Puedo hacer algo para prevenir que está condición no ocurra? Hasta que el remedio se realice en su vehículo, por favor consulte el Manual del Propietario u otras instrucciones suministradas con su sistema de protección infantil para determinar si hay medios alternativos para asegurar el asiento infantil. Siempre siga las instrucciones suministradas con su sistema de protección infantil. Además, usted pudiera utilizar un vehículo diferente para transportar a su niño hasta que se realice el remedio. Los niños siempre deben transportarse en un asiento para niños que sea adecuado para su edad y peso. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/owners. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA Nota: el color de los anclajes en su vehículo coincidirá con el color exterior de la pintura de fábrica de su vehículo. Puede que no sean de color rojo como se muestra en la ilustración e imagen arriba. Anclajes superiores del asiento infantil STY11BD031 Los anclajes superiores del asiento infantil están ubicadas detrás de los respaldos de los asientos traseros

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: July 21, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22TA09 (Interim Notice 22TB09) Certain 2022-2023 Model Year Tacoma Vehicles Upper Child Seat Anchor Welds May Fail During a Crash Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2022 – 2023 Late October 2021 – Late May 2022 75,300 130 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On July 21, 2022, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2022 – 2023 model year Tacoma vehicles. Condition The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. Remedy Toyota is currently developing the remedy for this issue. Once the remedy is available, affected owners will be advised to take their vehicles to a Toyota dealer to have the repair performed. Covered Vehicles There are approximately 75,300 vehicles covered by this Safety (Noncompliance) Recall. There are no vehicles distributed to Puerto Rico involved in this Safety (Noncompliance) Recall. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 ( I n t e r i m 2 2 T B 0 9 ) – D – P a g e | 2 © 2022 Toyota Motor Sales, USA Owner Letter Mailing Date Toyota will notify owners by mid-September 2022. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 130 vehicles in new dealer inventory as of July 15, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 ( I n t e r i m 2 2 T B 0 9 ) – D – P a g e | 3 © 2022 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety (Noncompliance) Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety (Noncompliance) Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 22TA08” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 ( I n t e r i m 2 2 T B 0 9 ) – D – P a g e | 4 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tyler Litchenberger (469) 292-2671 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 ( I n t e r i m 2 2 T B 0 9 ) – D – P a g e | 5 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure Until the remedy is performed on the vehicle, customers are advised to refer to the owner’s manual or other instructions provided with your child restraint system to determine if alternate means to secure the child seat are available. Alternatively, customers are advised to consider using a different vehicle to transport children until the remedy is performed. If these recommendations are not feasible for the customer, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Op Code Description TA29R1 Vehicle Rental 1-30 Days NOTE: •Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoiceis not attached. •Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the ToyotaTransportation Assistance Policy (TTAP). Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 ( I n t e r i m 2 2 T B 0 9 ) – D – P a g e | 6 © 2022 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety (Noncompliance) Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA SAFETY (NONCOMPLIANCE) RECALL 22TA09 (Interim Notice 22TB09) Certain 2022 – 2023 Model Year Tacoma Vehicles Upper Child Seat Anchor Welds May Fail During a Crash Frequently Asked Questions Original Publication Date: July 21, 2022 Q1: What is the condition? A1: The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. Q1a: What are the child seat anchor? A1a: The subject vehicles are equipped with three (3) upper child seat anchors for the rear seat, shown in the illustration below. The upper anchors are designed to secure child restraint systems featuring a top “tether” strap. Upper child seat anchors The upper child seat anchors are located behind the rear seat backs Note: the color of the anchors in your vehicle will match the factory-painted exterior color of your vehicle. They may not be red as shown in the illustration and picture above. FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q2: Are there any warnings that this condition exists? A2: No. There are no warnings that this condition exists. Q3: Can I do anything to prevent the condition from happening? A3: Until the remedy is performed on your vehicle, please refer to the owner’s manual or other instructions provided with your child restraint system to determine if alternate means to secure your child seat is available. Always follow the instructions provided with your child restraint system. In addition, you may wish to you use a different vehicle to transport your child until the remedy is performed. Children should always be transported in a child seat that is appropriate for their age and weight. Q4: What is Toyota going to do? A4: Toyota is currently preparing the remedy for this issue and will inform affected customers to take their vehicle to a Toyota dealer for the free repair once it is available. Q5: When will the remedy become available? A5: Toyota estimates the remedy will be available by late August 2022. Q6: Which and how many vehicles are covered by this Safety (Noncompliance) Recall? A6: There are approximately 75,300 vehicles covered by this Safety (Noncompliance) Recall. Model Name Model Year Production Period Tacoma 2022 – 2023 Late October 2021 – Late May 2022 Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2022 Toyota Motor Sales, USA TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: August 18, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22TA09 (Remedy Notice) Certain 2022-2023 Model Year Tacoma Vehicles Upper Child Seat Anchor Welds May Fail During a Crash NHTSA Recall No. 22V-520 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2022 – 2023 Late October 2021 – Late May 2022 75,300 130 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On July 21, 2022, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2022 – 2023 model year Tacoma vehicles. Condition The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. Remedy Any authorized Toyota dealer will inspect the welds on the upper child seat anchors FREE OF CHARGE. If an insufficient weld is identified, additional welds will be added to the affected upper child seat anchor(s) FREE OF CHARGE. Note: At this time, Toyota expects approximately 1 out of every 20 vehicles (about 5%) will have at least one insufficient weld identified. Covered Vehicles There are approximately 75,300 vehicles covered by this Safety (Noncompliance) Recall. There are no vehicles distributed to Puerto Rico involved in this Safety (Noncompliance) Recall. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 2 © 2022 Toyota Motor Sales, USA Owner Letter Mailing Date Toyota will notify owners by mid-September 2022. A sample of the owner notification letter has been included for your reference. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 130 vehicles in new dealer inventory as of July 15, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 3 © 2022 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email state “Disclosure Form 22TA09” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 4 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 5 © 2022 Toyota Motor Sales, USA Technician Training Requirements for the Technical Instructions The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing the child seat anchor weld inspection procedure (Section VII in the Technical Instructions) are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have this inspection performed correctly; technicians performing this inspection are required to currently hold at least one of the following certification levels: • Expert Technician (any specialty) • Master Technician • Master Diagnostic Technician Always check which technicians can perform the inspection by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this inspection. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this inspection at all times. Note: 1.) Only authorized Toyota dealers are authorized to perform the child seat anchor weld inspection procedure (Section VI in the Technical Instructions). Non-Toyota dealer entities (such as a third-party collision centers, or a Toyota Certified Collision Center) are not authorized to perform the child seat anchor weld inspection procedure. 2.) If required, the Weld Repair (Sections VII – XIV) is typically performed by a non-Toyota dealer entity (such as a third-party collision center or a Toyota Certified Collision Center) and thus, there are no specific technician training requirements for performing the Weld Repair instructions. But dealers and non-dealer entities should use technicians with the appropriate skills and should follow the Weld Repair instructions. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Note: At this time, Toyota expects approximately 1 out of every 20 vehicles (about 5%) will have at least one insufficient weld identified and; therefore, will require welding. A third-party body shop may be needed to perform the Weld Repair. If so. you MUST SHARE the Weld Repair instructions with the body shop. The Weld Repair instructions are detailed in Sections VII -XIV in the Technical Instructions. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 6 © 2022 Toyota Motor Sales, USA Parts Recovery Procedures All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. Labor Rate for Body and Paint Work As provided in Policy 8.22, a dealership’s service department mechanical rate may not be used for the body and paint work performed under 22TA09. If the work is performed by the dealership’s own body shop, the labor rate used for calculation of labor charges must be the posted body shop labor rate, not the service department’s mechanical rate. If the work is performed as a sublet by an independent body shop, as provided in Policy 4.12, the sublet repair shop’s invoice must include the reasonable and customary repair shop rate, not the dealership’s service department rate. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 7 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure Until the remedy is performed on the vehicle, customers are advised to refer to the owner’s manual or other instructions provided with your child restraint system to determine if alternate means to secure the child seat are available. Alternatively, customers are advised to consider using a different vehicle to transport children until the remedy is performed. If these recommendations are not feasible for the customer, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $60 per day. Op Code Description TA29R1 Vehicle Rental 1-30 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 8 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedure No further action required Not Covered Covered Verify Vehicle Eligibility 1. Confirm vehicle VIN matches RO 2. Check Vehicle Inquiry System for campaign eligibility Campaign completed, return the vehicle to the customer Perform Chisel-Check on each upper child seat anchor factory-weld Re-install rear cab interior trim panel All welds are OK 1 or more welds are NG Print and affix do-not-use label to NG upper child seat anchor(s) Perform weld repair to affected upper child seat anchor(s) Note: the weld repair is usually performed by a third-party collision center Remove rear cab interior trim panel Confirm the specifications of your chisel are correct Op Code Description Flat Rate Hours TA0901 Chisel-check each upper child seat anchor factory-weld Result: All welds are OK 1.2 TA0902 Chisel-check each upper child seat anchor factory-weld Result: One or more welds are NG + Perform weld repair on NG upper child seat anchor(s) Note: the weld repair is usually performed by a third-party collision center 1.2 • The flat rate times of the Op Codes includes 0.1 hours for administrative cost per unit for the dealership. • The total amount of the final invoice from a third-party collision center (or a Toyota Certified Collision Center) may be included on Op Code TA0902 as sublet type “ZZ”. The invoice must be attached to claim. • For the duration of time the vehicle is at the body shop, a loaner vehicle or alternative transportation through the Toyota Rent-A-Car (TRAC) program can be claimed up to a maximum of 4 days, at a maximum rate of $60/day as a sublet type “RT” under Op Code TA29R2. o For rentals that exceed the maximum number of allowable days and/or dollars per day, refer to the Toyota Transportation Assistance Policy (TTAP) for DSPM authorization requirements. o Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 T A 0 9 – D – P a g e | 9 © 2022 Toyota Motor Sales, USA Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety (Noncompliance) Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA SAFETY (NONCOMPLIANCE) RECALL 22TA09 Certain 2022-2023 Model Year Tacoma Vehicles Upper Child Seat Anchor Welds May Fail During a Crash NHTSA Recall No. 22V-520 Frequently Asked Questions Original Publication Date: August 18, 2022 Q1: What is the condition? A1: The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. Q1a: What are the upper child seat anchors? A1a: The subject vehicles are equipped with three (3) upper child seat anchors for the rear seat, shown in the illustration below. The upper anchors are designed to secure child restraint systems featuring a top “tether” strap. Upper child seat anchors The upper child seat anchors are located behind the rear seat backs Note: the color of the anchors in your vehicle will match the factory-painted exterior color of your vehicle. They may not be red as shown in the illustration and picture above. FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q2: Are there any warnings that this condition exists? A2: No. There are no warnings that this condition exists. Q3: Can I do anything to prevent the condition from happening? A3: Until the remedy is performed on your vehicle, please refer to the owner’s manual or other instructions provided with your child restraint system to determine if there are alternate means to secure your child seat. Always follow the instructions provided with your child restraint system. In addition, you may wish to use a different vehicle to transport your child until the remedy is performed. Children should always be transported in a child seat that is appropriate for their age and weight. Q4: What will Toyota do? A4: Toyota will notify owners of involved vehicles, via first class mail, to visit their authorized Toyota dealer to have the welds on the upper child seat anchors inspected. If an insufficient weld is identified, additional welds will be added to the affected upper child seat anchor(s). Q5: Which and how many vehicles are covered by this Safety (Noncompliance) Recall? A5: There are approximately 75,300 vehicles covered by this Safety (Noncompliance) Recall. Model Name Model Year Production Period Tacoma 2022 – 2023 Late October 2021 – Late May 2022 Q6: How long will the repair take? A6: The inspection should take about one hour. If any insufficient welds are identified during the inspection process, your dealer may need to coordinate with a third-party collision center to add additional welds to the affected upper child seat anchor. The welding process should take about 8 hours. However, depending upon the Toyota dealer’s work schedule, and the third-party collision center’s work schedule, it may be necessary to make the vehicle available for a longer period. Your dealer may provide you with a loaner vehicle for the duration the third-party collision center is performing the welding repair to your vehicle. Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. TOYOTA This notice applies to your vehicle: [VIN] URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2022-2023 Model Year Tacoma Vehicles Upper Child Seat Anchor Welds May Fail During a Crash NHTSA Recall No. 22V-520 Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that certain 2022 – 2023 model year Tacoma vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 225, “Child Restraint Anchorage Systems: paragraph S6.3 You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. What should you do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. Your local Toyota dealer will be more than happy to answer any of your questions. ✓ To find a dealer near you, visit www.toyota.com/dealers. ✓ For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. ✓ If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. What will Toyota do? Any authorized Toyota dealer will inspect the welds on the upper child seat anchors FREE OF CHARGE. If an insufficient weld is identified, additional welds will be added to the affected upper child seat anchor(s) FREE OF CHARGE. SAMPLE This is an important Safety Recall The inspection should take about one hour. If any insufficient welds are identified during the inspection process, your dealer may need to coordinate with a third-party collision center to add additional welds to the affected upper child seat anchor. The welding process should take about 8 hours. However, depending upon the Toyota dealer’s work schedule, and the third-party collision center’s work schedule, it may be necessary to make the vehicle available for a longer period. Your dealer may provide you with a loaner vehicle for the duration the third-party collision center is performing the welding repair to your vehicle. What are the upper child seat anchors? The subject vehicles are equipped with three (3) upper child seat anchors for the rear seat, shown in the illustration below. The upper anchors are designed to secure child restraint systems featuring a top “tether” strap. Upper child seat anchors Are there any warnings that this condition exists? No. There are no warnings that this condition exists. Can I do anything to prevent the condition from happening? Until the remedy is performed on your vehicle, please refer to the owner’s manual or other instructions provided with your child restraint system to determine if there are alternate means to secure your child seat. Always follow the instructions provided with your child restraint system. In addition, you may wish to use a different vehicle to transport your child until the remedy is performed. Children should always be transported in a child seat that is appropriate for their age and weight. The upper child seat anchors are located behind the rear seat backs Note: the color of the anchors in your vehicle will match the factory-painted exterior color of your vehicle. They may not be red as shown in the illustration and picture above. SAMPLE What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA SAMPLE © 2022 Toyota Motor Sales, USA TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-520 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : JUL 21, 2022 NHTSA Recall No. : 22V-520 Manufacturer Recall No. : See attached report. Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 75,316 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2023 Toyota Tacoma Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Only vehicles in the above production range may have been equipped with upper child seat anchors that may not have been welded sufficiently due to a specific production issue and are involved in this recall. Toyota estimates that approximately 5% of the involved vehicles contain one or more insufficient spot-welds. Whether the involved vehicles that contain insufficient spot-weld(s) will result in the noncompliance described in Section 5 is dependent on the specific condition of the insufficient welds and the number of them present in each vehicle. Production Dates : OCT 21, 2021 – MAY 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-520 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : The second-row seats of the subject vehicles contain upper child seat anchors that are welded to the rear seat back panel assembly and that are used to secure the top tether of a forward-facing child seat. Due to a change in the manufacturing process, there is a possibility that one or more of the individual welds in the upper child seat anchors may not be sufficient and may not allow the anchors to meet minimum strength requirements. Vehicles with child seat anchors that do not meet the minimum strength requirements fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 225, “Child Restraint Anchorage Systems,” paragraph S6.3. An insufficient weld may prevent the child seat from being anchored securely to the rear seat back panel and may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : An insufficient weld may prevent the child seat from being anchored securely to the rear seat back panel and may allow the child seat to move during a sudden stop or crash, increasing the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : REINFORCEMENT SUB-ASSY, CAB BACK LWR Component Description : Back cab reinforcement sub-assembly Component Part Number : 64109-04140 Component Name 2 : PANEL SUB-ASSY, UPR BACK Component Description : Back panel sub-assembly (Power) Component Part Number : 64101-04301 Component Name 3 : PANEL SUB-ASSY, UPR BACK Component Description : Back panel sub-assembly (Manual) Component Part Number : 64101-04311 Part 573 Safety Recall Report 22V-520 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Toyota Auto Body Company, California,Inc Address : 6375 N Paramount Blvd Long Beach California 90805 Country : United States Chronology : In mid May 2022, during an inspection that was performed at a Toyota vehicle production facility, a Toyota team member found that an upper child seat anchor was separated from the rear seat back panel and could be moved by hand. As a result, Toyota inspected additional rear seat back panels on other vehicles at the production facility and found the that the upper child seat anchors on some of those vehicles also could be moved by hand. An inspection process was implemented at the production facility to inspect the sufficiency of the spot-welds on the rear seat back panel. In early June2022, Toyota further investigated the issue and reviewed quality inspection data from the supplier. It was then discovered that there was a change made on September 30, 2021, to the welding parameters for the spot-welds for the upper child seat anchors to prevent a burr formation. After analyzing the data regarding the weld conditions before and after the change, it was found that the weld size and penetration depth had decreased since the process change. Toyota hypothesized that the decrease in weld dimensions may have affected the strength of the spot-welds. Mid-June, Toyota decided to perform a pull test comparison for upper child seat anchor parts welded with the aforementioned condition and with parts that met the inspection criteria. This testing indicated that the parts that did not meet the inspection criteria separated at a lower force than parts which passed the inspection check criteria. Based on this information, Toyota evaluated whether the strength of the upper child seat anchor welds that did not pass the inspection criteria could impact their performance under FMVSS 225, paragraph S6.3.1. On July 15, 2022, Toyota decided that the subject vehicles may not meet the strength requirements for upper anchorages in FMVSS No. 225, paragraph S6.3 and decided to conduct a recall. Description of Remedy : Description of Remedy Program : Toyota is currently developing the remedy for this issue. Once the remedy has been finalized, affected owners will be notified by first-class mail to take their vehicles to a Toyota dealer to have the repair performed free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. Part 573 Safety Recall Report 22V-520 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by September 15, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. Notifications to distributors/dealers will be sent by July 21, 2022. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : JUL 21, 2022 – JUL 21, 2022 Planned Owner Notification Date : SEP 02, 2022 – SEP 15, 2022 * NR – Not Reported

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