23TB06/23TA06 – Spare Tire Carrier Assembly Chain May Break – 2023 Toyota Tundra, Tundra Hybrid, & Sequoia Hybrid

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 July 7, 2023 DEFECT INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Manufacturing, Texas, Inc. [“TMMTX”] 1 Lone Star Pass, San Antonio, TX 78264-3413 Affiliated U.S. Sales Company: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of Spare Tire Carrier Assembly: MANNOH INDUSTRIAL CO., LTD. 4-14-24, Imahon-machi, Anjo-city, Aichi-pref., 446-8522, Japan Telephone: +81-566-97-8511 Country of Origin: Japan 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population as in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota / Tundra 2023 TMMTX May 30, 2023 through June 5, 2023 Toyota / Tundra Hybrid 2023 TMMTX May 30, 2023 through June 6, 2023 Toyota / Sequoia Hybrid 2023 TMMTX May 30, 2023 through June 7, 2023 Applicability Part Number Part Name Component Description MY2023 Toyota Tundra / Tundra Hybrid / Sequoia Hybrid 51900-34070 CARRIER ASSY, SPARE WHEEL Spare Tire Carrier Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects vehicles equipped with specific spare tire carrier assemblies that use chain links that were manufactured by a specific supplier during a specific production period. Other Toyota or Lexus vehicles sold in the U.S. did not receive the affected spare tire carrier assemblies that use affected chain links. 3. Total Number of Vehicles Potentially Involved: Tundra : 768 Tundra Hybrid : 181 Sequoia Hybrid : 449 Total : 1,398 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect. Whether the issue, in each case, will actually lead to spare tire detachment from the vehicle as described in Section 5 depends on various factors such as vehicle driving conditions, whether a vehicle actually contains the affected chain links, and whether an affected link is bearing the load of the spare tire under the vehicle. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. 5. Description of Problem: The subject vehicles are equipped with a spare tire carrier assembly which uses a steel chain to secure the spare tire to the underside of the vehicle. There is a possibility that at the supplier facility during a specific production period, some of the chain links may have been exposed to water before the welding process was completed. In this condition, those individual chain links may not have been sufficiently welded, resulting in a significant reduction in their load bearing capacity. If the individual chain link that is bearing the load of the spare tire is affected by this condition, this could allow the chain to break at any time, allowing the spare tire to detach from the vehicle. If this occurs while the vehicle is being driven, a detached spare tire can become a road hazard to other drivers/vehicles and increase the risk of a crash. 6. Chronology of Principal Events: June 2023 In early June, 2023, Toyota found a broken spare tire chain with a spare tire that had detached from the vehicle at its vehicle manufacturing facility. Subsequently, Toyota identified that the chains on the spare tire carriers had broken on three additional vehicles at Toyota facilities. Toyota identified the date the broken chains were shipped to Toyota’s manufacturing facility and contacted the supplier for investigation. After a review of the manufacturing process history of the chain, the supplier identified that for a specific production period in December 2022, a water leak had occurred in the area of its facility used for welding the chain links and that the chains produced during this production period were exposed to water from that leak before the welding process had been completed. Throughout June, Toyota and the suppliers of the chain link and the tire carrier assembly conducted various duplication testing activities on the potential effect of the water leak on the strength of the chain. As part of these activities, the suppliers conducted a tensile strength test using an individual chain link that was intentionally reproduced to match the production conditions during the water leak period. As a result of the tensile strength test, it was found that the reproduced chain link fractured when the chain was pulled with a load lower than the specification and that the fractured surface was similar to the broken chain link(s) that were identified at the Toyota facilities in early June. Toyota confirmed that the water leak could cause an insufficient weld on the chain link, leading to the decrease of the tensile strength of the affected chain links. The analysis indicated that if the individual link that is bearing the load of the spare tire is affected by this condition, the chain could break at any time, allowing the spare tire to detach from the vehicle. June 30, 2023 Based on the above, Toyota decided to conduct a voluntary safety recall campaign. As of June 27, 2023, based on a diligent review of records, Toyota’s best engineering judgment is that there are zero Toyota Field Technical Reports and zero warranty claims that have been received from U.S. sources that relate or may relate to this condition and which were considered in the decision to submit this report. 7. Description of Corrective Repair Action: All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealers will replace the spare tire carrier assembly with a new one at no cost. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under the warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by September 5, 2023. A copy of the draft owner notification will be submitted as soon as it is available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent by July 7, 2023. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim / Remedy]: 23TB06 / 23TA06

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-468 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : JUL 07, 2023 NHTSA Recall No. : 23V-468 Manufacturer Recall No. : See attached report Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 1,398 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Toyota Tundra Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects vehicles equipped with specific spare tire carrier assemblies that use chain links that were manufactured by a specific supplier during a specific production period. Other Toyota or Lexus vehicles sold in the U.S. did not receive the affected spare tire carrier assemblies that use affected chain links. Note: Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect. Whether the issue, in each case, will actually lead to spare tire detachment from the vehicle as described in Section 5 depends on various factors such as vehicle driving conditions, whether a vehicle actually contains the affected chain links, and whether an affected link is bearing the load of the spare tire under the vehicle. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAY 30, 2023 – JUN 05, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-468 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 Toyota Tundra Hybrid Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects vehicles equipped with specific spare tire carrier assemblies that use chain links that were manufactured by a specific supplier during a specific production period. Other Toyota or Lexus vehicles sold in the U.S. did not receive the affected spare tire carrier assemblies that use affected chain links. Note: Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect. Whether the issue, in each case, will actually lead to spare tire detachment from the vehicle as described in Section 5 depends on various factors such as vehicle driving conditions, whether a vehicle actually contains the affected chain links, and whether an affected link is bearing the load of the spare tire under the vehicle. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAY 30, 2023 – JUN 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 Toyota Sequoia Hybrid Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects vehicles equipped with specific spare tire carrier assemblies that use chain links that were manufactured by a specific supplier during a specific production period. Other Toyota or Lexus vehicles sold in the U.S. did not receive the affected spare tire carrier assemblies that use affected chain links. Note: Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect. Whether the issue, in each case, will actually lead to spare tire detachment from the vehicle as described in Section 5 depends on various factors such as vehicle driving conditions, whether a vehicle actually contains the affected chain links, and whether an affected link is bearing the load of the spare tire under the vehicle. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAY 30, 2023 – JUN 07, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-468 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The subject vehicles are equipped with a spare tire carrier assembly which uses a steel chain to secure the spare tire to the underside of the vehicle. There is a possibility that at the supplier facility during a specific production period, some of the chain links may have been exposed to water before the welding process was completed. In this condition, those individual chain links may not have been sufficiently welded, resulting in a significant reduction in their load bearing capacity. If the individual chain link that is bearing the load of the spare tire is affected by this condition, this could allow the chain to break at any time, allowing the spare tire to detach from the vehicle. If this occurs while the vehicle is being driven, a detached spare tire can become a road hazard to other drivers/vehicles and increase the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this condition, those individual chain links may not have been sufficiently welded, resulting in a significant reduction in their load bearing capacity. If the individual chain link that is bearing the load of the spare tire is affected by this condition, this could allow the chain to break at any time, allowing the spare tire to detach from the vehicle. If this occurs while the vehicle is being driven, a detached spare tire can become a road hazard to other drivers/ vehicles and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : CARRIER ASSY, SPARE WHEEL Component Description : Spare Tire Carrier Component Part Number : 51900-34070 Supplier Identification : Component Manufacturer Name : MANNOH INDUSTRIAL CO., LTD. Address : 4-14-24, Imahon-machi, Anjo-city Aichi-pref. Foreign States 446-8522 Country : Japan Part 573 Safety Recall Report 23V-468 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Please see the attached Part 573 Defect Information Report for the full chronology. Description of Remedy : Description of Remedy Program : All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealers will replace the spare tire carrier assembly with a new one at no cost. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under the warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by September 5, 2023. A copy of the draft owner notification will be submitted as soon as it is available. Notifications to distributors/dealers will be sent by July 7, 2023. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : JUL 07, 2023 – JUL 07, 2023 Planned Owner Notification Date : AUG 14, 2023 – SEP 05, 2023 * NR – Not Reported

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© 2023 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: July 07, 2023 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 23TA06 (Interim Notice 23TB06) Certain 2023 Tundra Certain 2023 Tundra HV Certain 2023 Sequoia HV Spare Tire Could Detach from the Vehicle Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2023 Tundra Late May 2023 – Early June 2023 770 25 2023 Tundra HV Late May 2023 – Early June 2023 180 10 2023 Sequoia HV Late May 2023 – Early June 2023 450 0 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On July 7,2023 Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2023 Model Year Tundra, 2023 Model Year Tundra HV, and 2023 Model Year Sequoia HV vehicles. Condition The subject vehicles have a spare tire under the vehicle that is secured in place by a steel chain. The chain links may have been improperly welded. Under certain conditions, these chains could break at any time allowing the spare tire to detach from the vehicle. If this occurs while the vehicle is being driven, a detached spare tire can become an obstacle to other drivers/vehicles and increase the risk of a crash. Remedy Toyota is currently preparing the remedy for this issue. When the remedy is available, any authorized Toyota dealer will perform the remedy FREE OF CHARGE. At this time, Toyota estimates the remedy can be available within two months, but this timing is subject to change. S a f e t y R e c a l l 2 3 T A 0 6 ( I n t e r i m 2 3 T B 0 6 ) – P a g e | 2 © 2023 Toyota Motor Sales, USA Covered Vehicles There are approximately 1,400 vehicles covered by this Safety Recall. No vehicles covered by this Safety Recall were distributed to Puerto Rico. Owner Letter Mailing Date Toyota will notify owners by early September 2023. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 35 vehicles in new dealer inventory as of July 7, 2023. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. S a f e t y R e c a l l 2 3 T A 0 6 ( I n t e r i m 2 3 T B 0 6 ) – P a g e | 3 © 2023 Toyota Motor Sales, USA NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 23TA06/23TB06” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 3 T A 0 6 ( I n t e r i m 2 3 T B 0 6 ) – P a g e | 4 © 2023 Toyota Motor Sales, USA Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Head Unit Notifications Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed. When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety Recall completed. The message will completely clear from the vehicle once the following conditions are met: The Safety Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens daily. Owners who receive a head unit notification after having this Safety Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. S a f e t y R e c a l l 2 3 T A 0 6 ( I n t e r i m 2 3 T B 0 6 ) – P a g e | 5 © 2023 Toyota Motor Sales, USA Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Joshua Burns (469) 292-6449 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure If an owner is uncomfortable driving their vehicle until the remedy is available, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Op Code Description TBD Vehicle Rental 1-30 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes up to 90 days after the final phase has launched into remedy. After that time, no claims for alternative transportation reimbursement will be accepted. S a f e t y R e c a l l 2 3 T A 0 6 ( I n t e r i m 2 3 T B 0 6 ) – P a g e | 6 © 2023 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 2319 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched23TB06TT = ToyotaL = LexusVehicle MakeBA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0601 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2023 Toyota Motor Sales, USA SAFETY RECALL 23TA06 (Interim Notice 23TB06) Certain 2023 Model Year Tundra Certain 2023 Model Year Tundra HV Certain 2023 Model Year Sequoia HV Spare Tire Could Detach from the Vehicle Frequently Asked Questions Original Publication Date: July 7, 2023 Q1: What is the condition? A1: The subject vehicles have a spare tire under the vehicle that is secured in place by a steel chain. The chain links may have been improperly welded. Under certain conditions, these chains could break at any time allowing the spare tire to detach from the vehicle. If this occurs while the vehicle is being driven, a detached spare tire can become an obstacle to other drivers/vehicles and increase the risk of a crash. Q2: What is Toyota going to do? A2: Toyota is currently preparing the remedy. When the remedy is available, Toyota will send an owner notification by first class mail, advising owners to make an appointment with their authorized Toyota dealer to have the spare tire carrier (including the chain) replaced FREE OF CHARGE. Q3: When will the remedy become available? A3: Toyota is currently preparing the remedy. At this time, Toyota estimates the remedy can be available within two months, but this timing is subject to change. Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are approximately 1,400 vehicles covered by this Safety Recall. Model Name Model Year Production Period UIO Tundra 2023 Late May 2023 – Early June 2023 770 Tundra HV 2023 Late May 2023 – Early June 2023 180 Sequoia HV 2023 Late May 2023 – Early June 2023 450 Q5: How does Toyota obtain my mailing information? A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. FAQ Page 2 of 2 © 2023 Toyota Motor Sales, USA Q6: What if I have additional questions or concerns? A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2023 Toyota Motor Sales, USA TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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