24TA02 – Vehicle May Move While In Neutral Position – 2022-2024 Toyota Tundra, Tundra Hybrid & 2023-2024 Sequoia Hybrid

SEOCONTENT-START

TOYOTA
Toyota Motor North America, Inc.
Vehicle Safety & Compliance
Liaison Office
Mail Stop: W4-2D
6565 Headquarters Drive
Plano, TX 75024
February 21, 2024
DEFECT INFORMATION REPORT
1. Vehicle Manufacturer Name:
Toyota Motor Corporation [“TMC”] 1, Toyota-cho, Toyota-city, Aichi-pref., 471-8571, Japan
Toyota Motor Manufacturing, Texas, Inc. [“TMMTX”]
1 Lone Star Pass, San Antonio, TX 78264-3413
Affiliated U.S. Sales Company:
Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024
Manufacturer of Transmission assembly:
AISIN CORPORATION
2-1 Asahi-machi, Kariya, Aichi 448-8650, Japan
Phone: +81-566-24-8441
Country of Origin: Japan
AISIN World Corp. of America Inc
15300 Centennial Drive Northville, MI 48168
Phone: +1-734-453-5551
Country of Origin: U.S.A
2. Identification of Involved Vehicles and Affected Components:
Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below.
Make/Car Line
Model Year
Manufacturer
Production Period
Toyota / Tundra
2022-2024
TMMTX
November 2, 2021
through
December 22, 2023
Toyota / Tundra Hybrid
March 15, 2022
through
December 21, 2023
Toyota / Sequoia Hybrid
2023-2024
August 31, 2022
through
December 5, 2023
Lexus / LX600
2022-2024
TMC
July 30, 2021
through
January 15, 2024
Applicability
Part Number
Part Name
Component Description
MY2022-2024 Toyota Tundra
35050-0C010
35050-0C011
35050-0C020
35050-0C021
TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Transmission Assembly
MY2022-2024 Toyota Tundra Hybrid
MY2023-2024
Sequoia Hybrid
35050-0C030
35050-0C040
MY2022-2024
Lexus LX600
35050-60090
35050-60180
35050-60181
Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) This issue only affects the vehicles equipped with a certain transmission assembly that uses brake clutch discs of a specific design.
3. Total Number of Vehicles Potentially Involved:
Tundra : 192,351
Tundra Hybrid : 49,763
Sequoia Hybrid : 26,447
Lexus LX600 : 12,102
Total : 280,663
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect described in Section 5. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”.
5. Description of Problem:
The transmission assembly in the subject vehicles uses a clutch piston to engage brake clutch discs to plates to transfer power from the engine to the wheels. There is a possibility that, due to an issue in the design of a certain brake clutch disc, when the transmission is shifted to the neutral position and pressure is removed from the clutch piston, the brake clutch discs will not immediately disengage from the plates, allowing some engine power to continue to transfer to the wheels. If this condition occurs when the vehicle is on a flat surface, and if the driver does not apply the service brake or the parking brake, it could allow a vehicle to inadvertently creep forward at a low speed (up to approximately 4 mph), which could increase the risk of a crash.
6. Chronology of Principal Events:
May 2023 – October 2023
In late May, Toyota received a field report alleging that a customer’s vehicle moved forward while the transmission was placed in neutral. An initial inspection was conducted by the dealer, during which the transmission was moved to neutral, the brake pedal was released, and the vehicle was observed to move forward under its own power on a flat surface. The dealer observed a top vehicle speed of 3 mph during this movement in neutral.
Toyota conducted an additional vehicle inspection to further evaluate the customer’s vehicle. Toyota completed a test drive and collected vehicle data (e.g., distance, speed, force, etc.) that
confirmed that the vehicle would begin slowly moving from a stop to approximately 3 mph while in the neutral shift position with no brakes applied. Toyota also confirmed that the service brakes and parking brakes were not impacted by the condition, and if the driver applied either of the brakes, the vehicle would stop moving.
In late June, Toyota began further testing to determine the actual torque being transmitted from the engine to the wheels during this neutral range movement. Simultaneously, Toyota performed testing on additional vehicles in order to quantify the actual rolling resistance torque which was found to be smaller than the torque being transferred from the engine to the wheels. The difference in the two torques was small but determined to be enough for limited movement to occur.
Following determination of the actual torque conditions, Toyota continued with the recovery and evaluation of parts from two vehicles with newly submitted field reports. Once the presence of neutral movement on the vehicles with the recovered parts was confirmed, Toyota performed bench testing on the recovered parts to identify how torque was being transferred from the engine to the wheels. During this bench testing, it was found that certain brake clutch discs were not immediately separating from plates after the transmission was shifted into the neutral position and some power could continue to be transferred from the engine to the wheels. The occurrences were intermittent, and it appeared that the brake clutch discs were overly flat, which could contribute to the delay in disc separation.
Toyota then made a change in the design of the brake clutch disc in order to change the level of flatness, however the verification testing of the design change failed.
November 2023 – February 2024
In early November, because the design change for disc flatness had failed, Toyota continued investigating the brake clutch disc mechanism. As a result of this investigation, a software change in the transmission control ECU was introduced at the manufacturing facility.
Following successful verification of transmission control ECU software changes, Toyota developed a testing plan to understand the customer usage scenarios along with any potential risks associated with those scenarios involving the condition. Before the testing plan was completed, Toyota received a field report that alleged movement of a vehicle in the neutral position while passing through a car wash.
February 15, 2024
Based on the results of the above investigation, Toyota decided to conduct a voluntary safety recall campaign.
As of February 13, 2024, based on a diligent review of records, Toyota’s best engineering judgment is that there are 5 Toyota Field Technical Reports and 1 warranty claim that have been received from U.S. sources that relate or may relate to this condition and which were considered in the decision to submit this report.
7. Description of Corrective Repair Action:
All known owners of the subject vehicles will be notified to return their vehicles to a Toyota or Lexus dealer. The dealers will update the software of the transmission control ECU, free of charge.
Reimbursement Plan for pre-notification remedies
As the owner notification letters will be mailed out well within the active period of the Toyota or Lexus New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.
8. Recall Schedule:
Notifications to owners of the affected vehicles will occur by April 21, 2024. A copy of the draft owner notification will be submitted as soon as it is available.
9. Distributor/Dealer Notification Schedule:
Notifications to distributors/dealers will be sent on February 21, 2024. Copies of dealer communications will be submitted as they are issued.
10. Manufacturer’s Campaign Number:
Toyota Tundra / Tundra Hybrid / Sequoia Hybrid 24TA02
Lexus LX600 24LA02

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© 2024 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: February 21st, 2024
To:
All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY RECALL 24TA02 (Remedy Notice)
Certain 2022 – 2024 Model Year Tundra HV
Certain 2022 – 2024 Model Year Tundra
Certain 2023 – 2024 Model Year Sequoia HV
Vehicle May Move While In Neutral Position
Model / Years
Production Period
Approximate Total Vehicles
Approximate Stop Sale Dealer Inventory
2022 – 2024 Tundra HV
Mid-March 2022 –
Late-December 2023
49,800
3,300
2022 – 2024 Tundra
Early-November 2021 – Late-December 2023
192,400
3,200
2023 – 2024 Sequoia HV
Late-August 2022 – Early-December 2023
26,500
100
STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.
Refer to Dealer Inventory Procedures section for more details.
On February 21st, 2024, Toyota will file a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on 2022-2024 model year Tundra HV, 2022-2024 model year Tundra, and 2023-2024 model year Sequoia HV.
Condition
Certain parts of the transmission may not immediately disengage when the vehicle is shifted to the neutral position. This can allow some engine power to continue to be transferred to the wheels and can allow the vehicle to inadvertently creep forward at a low speed when it is on a flat surface and no brakes are applied, leading to an increased risk of a crash.
Remedy
Toyota dealers will update the software for the transmission control computer FREE OF CHARGE.
Covered Vehicles
There are approximately 268,600 vehicles covered by this Safety Recall. Approximately 2,000 vehicles involved in this Safety Recall were distributed to Puerto Rico
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© 2024 Toyota Motor Sales, USA
Owner Letter Mailing Date
Toyota will notify owners by late April 2024.
Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
New Vehicles in Dealership Inventory
There are approximately 6,600 vehicles in new dealer inventory as of February 16th, 2024.
Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied.
Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy.
NOTE:
• New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied.
• Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Dealer Inventory Procedures
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© 2024 Toyota Motor Sales, USA
Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock
To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.
Pre-Owned Vehicles in Dealer Inventory
To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.
NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC).
Part Number
Description
Quantity
00411-140003
Inspection Mirror Hang Tag
25 Per Pack
Customer Handling, Parts Ordering, and Remedy Procedures
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© 2024 Toyota Motor Sales, USA
Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Head Unit Notifications
Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed.
The message will completely clear from the vehicle once the following conditions are met: The Safety Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens daily.
Owners who receive a head unit notification after having this Safety Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Joshua Burns (469)-292-6449 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media.
Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to have completed the following course.
• TIC206A- Electrical Repair 1
Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians who have completed the above course to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
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© 2024 Toyota Motor Sales, USA
Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.
Repair Quality Confirmation
The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.
Emissions Repair Procedures for California Dealers
As this Safety Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form and affix an Authorized Modification Label to the vehicle after repairs have been completed.
The vehicle owner may require the Proof of Correction form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse.
Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by late October 2024. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner.
Install the Authorized Modifications Label after the repairs have been completed. Using a permanent marker, fill out the label and affix it to the location under the hood as indicted.
Form booklets and Authorization Labels can be ordered from the MDC (Booklet material number 00410-92007, Label material number 00451-00001-LBL ).
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© 2024 Toyota Motor Sales, USA
Warranty Reimbursement Procedures
Warranty Reimbursement Procedure
Op Code
Description
Flat Rate Hours
24TA02R1
Update Transmission Software
.6
• The flat rate times include 0.1 hours for administrative cost per unit for the dealership.
• In the rare case that the vehicle software contains the latest calibration ID (no software update needed), use opcode 24TA02R1
Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.
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© 2024 Toyota Motor Sales, USA
Campaign Designation / Phase Decoder
2419 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched24TA02TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0201 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
FAQ Page 1 of 2
© 2024 Toyota Motor Sales, USA
SAFETY RECALL 24TA02 (Remedy Notice)
Certain 2022-2024 Model Year Tundra HV
Certain 2022-2024 Model Year Tundra
Certain 2023 – 2024 Model Year Sequoia HV
Vehicle May Move While In Neutral Position
Frequently Asked Questions
Original Publication Date: February 21st, 2024
Q1: What is the condition?
A1: Certain parts of the transmission may not immediately disengage when the vehicle is shifted to the neutral position. This can allow some engine power to continue to be transferred to the wheels and can allow the vehicle to inadvertently creep forward at a low speed when it is on a flat surface and no brakes are applied, leading to an increased risk of a crash.
Q2: Are there any symptoms/warnings of the condition?
A2: No.
Q3: What is Toyota going to do?
A3: Owners of the affected vehicles will receive an owner notification letter via first class mail by late April 2024. Any authorized Toyota dealer will update the software in the transmission control computer FREE OF CHARGE to the vehicle owner.
NOTE (Customers who live in the state of California)
The State of California requires the completion of Recall Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this no cost Recall Campaign, a vehicle in the state of CA may be more likely to fail this test. State of California regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Recall Campaign completed.
A Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form since the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process.
Q4: How long will the remedy take?
A4: The repair takes approximately 45 minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
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© 2024 Toyota Motor Sales, USA
•• PROTECTED 関係者外秘
Q5: Which and how many vehicles are covered by this Safety Recall?
A5: There are approximately 268,600 vehicles covered by this Safety Recall.
Model Name
Model Year
Production Period
Tundra Hybrid
2022 – 2024
3/15/2022- 12/21/2023
Tundra
2022 – 2024
11/2/2021 – 12/22/2023
Sequoia
2023 – 2024
8/31/2022- 12/5/2023
Q6: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.?
A6: Yes, the 2022 – 2024 model year Lexus LX600 is also covered by this Safety Recall.
Q7: How does Toyota obtain my mailing information?
A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information based upon the DMV records. Please make sure your registration or title information is correct.
Q8: What if an owner has additional questions or concerns?
A8: Owners with questions or concerns are asked to please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
© 2024 Toyota Motor Sales, USA – Version 3a
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM
This form is not applicable for new vehicles in dealership inventory and TCUV units.
This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available.
Customer Signature
Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/. and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN).
Model
Model Year
Customer Information
Customer Name
Customer Email
Customer Address
Home Phone #
Mobile Phone #
Date
Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit https://www.toyota.com/owners. or contact us at 1-888-270-9371.
Dealer Information
Dealer Name/Address
Dealer Code
Dealer Phone Number
Dealer Staff Name
Dealer Staff Signature
VIN
Campaign Code

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© 2024 Toyota Motor Sales, USA
INTEROFFICE MEMORANDUM
Original Publication Date: February 21st, 2024
To:
All Toyota Region and Private Distributor General Managers / Vice Presidents
From:
Gary Ross
Vice-President, Product Quality and Service Support
SAFETY RECALL 24TA02 (Remedy Notice)
Certain 2022 – 2024 Model Year Tundra HV
Certain 2022 – 2024 Model Year Tundra
Certain 2023- 2024 Model Year Sequoia HV
Vehicle May Move While in Neutral Position
Specific information for Region support is provided below.
Condition
Certain parts of the transmission may not immediately disengage when the vehicle is shifted to the neutral position. This can allow some engine power to continue to be transferred to the wheels and can allow the vehicle to inadvertently creep forward at a low speed when it is on a flat surface and no brakes are applied, leading to an increased risk of a crash.
Dealer Notification
The attached dealer letter will be sent to all Toyota dealers on February 21st, 2024
Please reference the attached Dealer Letter for additional details.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject.
Thank you for your cooperation.

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© 2024 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: February 21st, 2024
To:
All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY RECALL 24TA02 (Remedy Notice)
Certain 2022 – 2024 Model Year Tundra HV
Certain 2022 – 2024 Model Year Tundra
Certain 2023- 2024 Model Year Sequoia HV
Vehicle May Move While in Neutral Position
• Safety Recall 24TA02 Dealer Letter and Technical Instructions now available on TIS.
Refer to the Dealer Letter on TIS for additional information.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-125
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Toyota Motor Engineering & Manufacturing FEB 21, 2024 NHTSA Recall No. : 24V-125 Manufacturer Recall No. : 24TA02, 24LA02
Manufacturer Information :
Manufacturer Name : Toyota Motor Engineering &
Manufacturing
Address : 6565 Headquarters Drive Plano TX 75024
Company phone : 1-800-331-4331
Population :
Number of potentially involved : 280,663 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2022-2024 Toyota Tundra Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) This issue only affects the vehicles equipped with a certain transmission assembly that uses brake clutch discs of a specific design. Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect described in Section 5. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : NOV 02, 2021 – DEC 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-125 Page 2 Vehicle 2 : 2022-2024 Toyota Tundra Hybrid Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) This issue only affects the vehicles equipped with a certain transmission assembly that uses brake clutch discs of a specific design. Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect described in Section 5. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAR 15, 2022 – DEC 21, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2024 Toyota Sequoia Hybrid Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) This issue only affects the vehicles equipped with a certain transmission assembly that uses brake clutch discs of a specific design. Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect described in Section 5. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : AUG 31, 2022 – DEC 05, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-125 Page 3 Vehicle 4 : 2022-2024 Lexus LX600 Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) This issue only affects the vehicles equipped with a certain transmission assembly that uses brake clutch discs of a specific design. Toyota is unable to estimate the percentage of the involved vehicles to actually contain the defect described in Section 5. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : JUL 30, 2021 – JAN 15, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The transmission assembly in the subject vehicles uses a clutch piston to engage brake clutch discs to plates to transfer power from the engine to the wheels. There is a possibility that, due to an issue in the design of a certain brake clutch disc, when the transmission is shifted to the neutral position and pressure is removed from the clutch piston, the brake clutch discs will not immediately disengage from the plates, allowing some engine power to continue to transfer to the wheels. If this condition occurs when the vehicle is on a flat surface, and if the driver does not apply the service brake or the parking brake, it could allow a vehicle to inadvertently creep forward at a low speed (up to approximately 4 mph), which could increase the risk of a crash.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If this condition occurs when the vehicle is on a flat surface, and if the driver does not apply the service brake or the parking brake, it could allow a vehicle to inadvertently creep forward at a low speed (up to approximately 4 mph), which could increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-125 Page 4 Component Name 1 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-0C010 Component Name 2 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-0C011 Component Name 3 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-0C020 Component Name 4 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-0C021 Component Name 5 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-0C030 Component Name 6 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-0C040 Component Name 7 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-60090 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-125 Page 5 Component Name 8 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-60180 Component Name 9 : TRANSMISSION ASSY, W/CPUTR L/TORQUE CONV
Component Description : Transmission Assembly Component Part Number : 35050-60181 Supplier Identification : Component Manufacturer
Name : AISIN CORPORATION
Address : 2-1 Asahi-machi
Kariya-city, Aichi-pref Foreign States 448-8650 Country : Japan Chronology :
Please see the attached Part 573 Defect Information Report for the full chronology Description of Remedy :
Description of Remedy Program : All known owners of the subject vehicles will be notified to return their
vehicles to a Toyota or Lexus dealer. The dealers will update the software of the transmission control ECU, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota or Lexus New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-125
Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by April 21,
2024. A copy of the draft owner notification will be submitted as soon as it is available.Notifications to distributors/dealers will be sent on February 21, 2024. Copies of dealer communications will be submitted as they are issued.
Planned Dealer Notification Date : FEB 21, 2024 – FEB 21, 2024
Planned Owner Notification Date : APR 07, 2024 – APR 21, 2024
* NR – Not Reported

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