24TA04 – Rear Seat Head Restraint Performance – 2023-2024 Toyota Camry & Camry Hybrid

February 21, 2024 NHTSA CAMPAIGN NUMBER: 24V128000

Insufficient Weld on Rear Seat Frame/FMVSS 202

A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 24V128

Manufacturer ToyotaeBay logo Motor Engineering & Manufacturing

Components SEATS

Potential Number of Units Affected 4,212

 

Summary

ToyotaeBay logo Motor Engineering & Manufacturing (ToyotaeBay logo) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, “Head Restraints.”

 

Remedy

Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters are expected to be mailed April 21, 2024. Owners may contact ToyotaeBay logo customer service at 1-800-331-4331. ToyotaeBay logo’s numbers for this recall are 24TB04 and 24TA04.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


SAFETY (NONCOMPLIANCE) RECALL 24TA04 (Interim Notice 24TB04)
Certain 2023 – 2024 Model Year Camry and Camry HV
Rear Seat Head Restraint Performance

On February 21, 2024, ToyotaeBay logo filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2023-2024 model year Camry and Camry HV vehicles.

 

Condition 

The two head restraints on the 60% portion of the rear, fold down seats in the involved vehicles may have poor welds on a bracket that can cause the vehicles not to comply with a federal safety standard. This can affect head restraint performance and increase the risk of injury during certain collisions.

 

Remedy 

ToyotaeBay logo is currently preparing the parts and repair instructions for the remedy for this condition.  When the timing of the remedy availability is known, ToyotaeBay logo will update this document with the timing.  When the remedy is available, ToyotaeBay logo dealers will replace the 60% Rear Seat Back Sub-Assembly FREE OF CHARGE.

 

Covered Vehicles

There are approximately 4,200 vehicles covered by this Safety (Noncompliance) Recall. No vehicles covered by this Safety (Noncompliance) Recall were distributed to Puerto Rico.

 

Owner Letter Mailing Date

ToyotaeBay logo will notify owners by late April 2024.

 


Description of Noncompliance:

The second-row seats of the subject vehicles have a 60/40 split, fold down configuration, with the 60% portion having an outboard seat on the vehicle’s passenger side and a center seat, each with a head restraint. Head restraint brackets are welded to the 60% rear seat back frame sub-assembly. Due to a problem in the manufacturing process, there is a possibility that one or more of the individual welds on these head restraint brackets may not have been welded properly and could cause the head restraints not to perform as designed. The rear outboard head restraint may not comply with certain requirements of FMVSS 202a, paragraph S4.2.7. An improper weld on the head restraint bracket of the rear center or outboard designated seating positions of the 60% seat back may affect head restraint performance and increase the risk of injury during certain collisions.

 

Test Results and Other Information:

In early November 2023, during a routine inspection, the supplier identified a cold spot-weld condition on a 60% rear seat back frame sub-assembly. Thereafter, ToyotaeBay logo inspected rear seat back frame sub-assemblies on vehicles at the production facility and found some with a similar cold weld condition. The cause of the improper welding was identified and corrected in production.

In December 2023, ToyotaeBay logo began a design review to study the effect of a cold weld at the head restraint bracket location on head restraint performance. It was concluded that the backset retention performance could not be guaranteed.
On February 15, 2024, ToyotaeBay logo determined that the subject vehicles may not meet the backset retention, displacement, and strength requirements in FMVSS 202a, paragraph S4.2.7 and decided to conduct a recall.

 

Description of Corrective Repair Action:

All known owners of the subject vehicles will be notified to return their vehicles to a ToyotaeBay logo dealer. The dealers will replace the 60% Rear Seat Back Frame Sub-Assembly, free of charge.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
TOYOTAeBay logoCAMRY2023-2024
TOYOTAeBay logoCAMRY HYBRID2023-2024

 


4 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-24V128-9324.PDF 217.594KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V128-8155.pdf 296.31KB

 


February 21, 2024 NONCOMPLIANCE INFORMATION REPORT

RMISC-24V128-5205.pdf 27.021KB

 


Recall Acknowledgement

RCAK-24V128-2082.pdf 687.709KB

 


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