SET24A – Incorrect Tire Upgrade – 2021-2024 Toyota Highlander

“This site contains affiliate links for which OEMDTC may be compensated”

June 18, 2024 NHTSA CAMPAIGN NUMBER: 24V452000

Tires with Insufficient Load Rating/FMVSS 110

Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V452

Manufacturer Southeast ToyotaeBay Distributors, LLC

Components TIRES

Potential Number of Units Affected 4,763

 

Summary

Southeast ToyotaeBay Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle’s Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters are expected to be mailed August 16, 2024. Owners may contact SET’s customer service at 1-866-405-4226. SET’s number for this recall is SET24A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition:

Southeast ToyotaeBay Distributors, LLC (“SET•) installed a 20-inch tire upgrade as part of an accessory package on certain 2021-2024 model year Highlander L, LE, and XLE grade model vehicies. SET has determined that the accessory tires installed on the vehicie do not comply with Federal Motor Vehicle Safety Standard tFMVSS'”) No. 110, ‘Tire Selection and Rims.”

 

Remedy:

SET is currently prepa.ring the remedy for this issue. When the remedy is available, ToyotaeBay dealers will inspect and replace tires FREE OF CHARGE. If necessary, the tire information placard also wiD be replaced FREE OF CHARGE. SET estimates the remedy will be available in the third quarter of 2024. The Remedy will be posted on TIS when available.

 


Chronology :

SET received a Field Technical Report in mid-May of 2024 indicating that the tires installed on a 2022 ToyotaeBay Highlander had an incorrect load rating. SET investigated and determined that the wrong tire was installed on the affected vehicles. On June 12, 2024, SET decided to conduct a recall to address this issue on vehicles in the field. SET is not aware of any crashes or overloading events potentially related to this issue.

 


4 Affected Products

Vehicle

MAKEMODELYEAR
TOYOTAeBayHIGHLANDER2021-2024

 


3 Associated Documents

Recall 573 Report

RCLRPT-24V452-9915.PDF 214.15KB

 


Recall Acknowledgement

RCAK-24V452-3171.pdf 690.39KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re Interim Letter

RCMN-24V452-5732.pdf 3435.872KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [3.28 MB]

 


Latest Recalls Documents

 


 

SaleBestseller No. 1
Lexani LXUHP-207 Performance Radial Tire - 225/40R18 92W
  • The highly advanced performance engineering also delivers a long lasting tread compound while still generating extremely low noise levels
  • The treads circumferential grooves, synergized in their size and location are designed for maximum dry road performance
  • Made in China
  • Package Height: 9.0"
SaleBestseller No. 2
Armstrong Blu-Trac HP All-Season Passenger Car High Performance Radial Tire-215/55R17 215/55/17 215/55-17 98W Load Range XL 4-Ply BSW UTQG 340AA
  • Chamfered edges of the lateral grooves reduces rolling resistance and increases tread rigidity
  • A self-locking sipes system ensures exceptional water evacuation to enhance road traction and braking
  • A three-across set of inner ribs reduces road noise and improves ride comfort
  • Symmetric tread design leads to smoother rolling on the road and even tread wear throughout the tire's lifespan
Bestseller No. 3
Goodyear Eagle Touring All Season 245/45R20 99 V Tire
  • Optimized tire contact area with the road: For enhanced handling and responsiveness
  • Biting edges: Help to provide confident all-season traction in wet, dry and snowy conditions
  • Optimized tread pattern: Helps to quiet noise from on-road driving
Bestseller No. 4
Bestseller No. 5
SaleBestseller No. 6
Pirelli P Zero All Season 215/55R17 94V Performance Tire
  • Lateral siping on the outer blocks is designed to maximize cornering performance and control in hydroplaning situations
  • Winter siping technology on the inner blocks improves snow traction and performance
  • Variable sized tread elements with a specific pitch sequence are engineered to minimize noise inside the vehicle
  • Circumferential grooves within the tread quickly remove water from the tire to reduce the risk of hydroplaning on wet roads
  • Available with RunFlat, Pirelli Noise Cancelling System (PNCS), and SealInside technology on select sizes
Bestseller No. 7
Bestseller No. 8
Pirelli Angel ST Motorcycle Tire Set - High Performance, Durable, and Reliable Front (120/70ZR-17 58W) and Rear (180/55ZR17 73W) Tires
  • Sport Touring Compound: The high silica content compound is specifically engineered for sport touring, providing excellent grip on dry surfaces and ensuring maximum safety on wet surfaces and in low temperatures.
  • Innovative Tread Design: The unique tread pattern combines high mileage capability with a modern and attractive look, offering both functionality and aesthetic appeal.
  • Versatile Performance: Designed with a new front and rear profile, this tire guarantees neutral and uniform performance across various road conditions, making it suitable for different riding styles. Stable and Controlled Ride: Whether you're cruising down the highway or tackling winding roads, the ANGEL ST delivers the stability and control needed for a smooth and enjoyable ride.
  • Long-lasting Durability: Engineered for excellent mileage, this tire maintains constant and reliable performance throughout its entire lifespan, ensuring longevity and value. Clear Lifespan Indication: The functional design includes indicators that clearly state the residual lifespan of the tire, allowing riders to stay informed about their tire's condition.
  • Enhanced Safety Features: The advanced compound and tread design work together to provide maximum safety in various weather conditions, giving riders confidence in their tire's performance. Optimized for Modern Bikes: Specifically tailored for the latest generation of sport touring bikes, the ANGEL ST meets the demands of contemporary riders with its cutting-edge design and technology.
Bestseller No. 9
Set of 4 (FOUR) Fullway HP108 All-Season Passenger Car Performance Radial Tires-225/60R16 225/60/16 225/60-16 98H Load Range SL 4-Ply BSW Black Side Wall UTQG 380AA
  • Treadlife: N/A
  • Tires Only
  • Season: All Season, Performance: Performance
  • Car Type: Passenger
  • Load Range SL, 4-Ply Rated, 4-PR
Bestseller No. 10
Lexani LX-Twenty 235/40R19 96W XL
  • Ultra high performance
  • Great traction
  • ALL SEASON PERFORMANCE
  • Fit type: Universal Fit

 


 

Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...