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June 27, 2024 NHTSA CAMPAIGN NUMBER: 24V482000
Head Rests May Be Inadvertently Removed/FMVSS 202
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
NHTSA Campaign Number: 24V482
Manufacturer Toyota Motor Engineering & Manufacturing
Components SEATS
Potential Number of Units Affected 11,418
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, “Head Restraints.”
Remedy
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner notification letters are expected to be mailed July 27, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s numbers for this recall are 24LB06 and 24LA06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Chronology :
In mid-April 2024, during a routine audit inspection, a head restraint in the driver’s seat of a vehicle was found to be removable without the press of the lock release button. At Toyota’s request, the Tier 1 supplier of the head restraint assembly tested parts and found that all parts tested met the inspection criteria. Toyota’s Tier 2 and 3 supplier inspected the head restraint stay from the audit and found that the radius of one of the stay notches was larger than the design requirement.
In May 2024, it was determined that a damaged tool that was used during the manufacture of two head restraint stay lots. Toyota began a design review to study the effect of a larger than designed head restraint stay notch on head restraint performance. It was concluded that the removability performance of the head restraints by only pressing the lock release button could not be guaranteed.
On June 21, 2024, Toyota determined that the subject vehicles may not meet the head restraint removability requirements in FMVSS 202a, paragraph S4.5.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| LEXUS | NX | 2024-2025 |
| LEXUS | NX HYBRID | 2024-2025 |
| LEXUS | RX | 2024 |
| LEXUS | RX HYBRID | 2024 |
2 Associated Documents
Recall 573 Report
RCLRPT-24V482-8101.PDF 218.727KB
Recall Acknowledgement
RCAK-24V482-7146.pdf 770.827KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V482&docType=RCL
Bestseller No. 1
gunhunt 4 PCS Car Seat Headrest Cover, Car Head Rest Protector, Dirt-Proof Headrest Cover Replacement, Comfortable Car Seat Head Rest Cover, Universal for Most Cars, Vans, Trucks (Black)
- Strictly Selected Material: This car headrest cover is made of high-quality polyester fabric, which is soft and skin-friendly, breathable and comfortable, easy to dissipate heat, and fits your headrest tightly, providing you with a pleasant using experience.
- Elastic Design: This product has an elastic opening in the bottom area, with high elasticity and stretchability, it can fully wrap your car headrest, wear-resistant and durable, suitable for most vehicles.
- Wide Range of Applications: The car seat head cover is universal, very suitable for the headrests of most cars, such as cars, SUVs, trucks, etc., keep your headrests away from dirt and tears, and minimize the damage to your car headrests.
- Easy to Clean: These car headrest covers are easy to remove, easy to wash, and reusable. You can clean the head pillow cover with water and dry it in the sun or air dry for next use.
- Product Contents: Package comes with 4 pieces black car headrest covers. The size of the car headrest cover is about 25x28cm/9.84"x11. 02", the quantity is enough to meet your daily use and replacement needs as well as sharing needs.
Bestseller No. 2
getfay 2 PCS Car Seat Headrest Cover, 9.84" x 11.02" Comfortable Car Head Rest Protector Dirt-Proof Headrest Cover Replacement, Protecting Decorative Accessories, for Cars, Vans, Trucks (Black)
- Strictly Selected Material: This car headrest cover is made of high-quality polyester fabric, which is soft and skin-friendly, breathable and comfortable, easy to dissipate heat, and fits your headrest tightly, providing you with a pleasant using experience.
- Elastic Design: This product has an elastic opening in the bottom area, with high elasticity and stretchability, it can fully wrap your car headrest, wear-resistant and durable, suitable for most vehicles.
- Wide Range of Applications: The car seat head cover is universal, very suitable for the headrests of most cars, such as cars, SUVs, trucks, keep your headrests away from dirt and tears, and minimize the damage to your car headrests.
- Easy to Clean: These car headrest covers are easy to disassemble, easy to wash, and reusable. You can clean the head pillow cover with water and dry it in the sun or air dry for next use.
- Product Contents: Package comes with 2 pieces black 9.84" x 11.02" car headrest covers. The size of the car headrest cover is about 25 x 28cm/9.84" x 11. 02", the quantity is enough to meet your daily use and replacement needs as well as sharing needs.
Bestseller No. 3
Aukee Car Headrest Pillow with Genuine Leather Cover Memory Foam Neck Cushion for Driving Home Office Black (Pack of 2)
- Aukee car neck pillow are made with leather cover and memory foam, Fill in the gap between your seat headrest and backrest, Support your head and neck, Maintain a proper driving posture, Provide you a comfortable driving experience, Just please check the pillow thickness on the picture to make sure if they meet your need, And try to change your backrest angle to get proper support
- Aukee car headrest pillow have been improved now with double elastic straps, Double elastic straps could better fix the pillow in the place, And it comes with two spare extension straps to extend the length for a wider fitment, Maximum length of elastic strap plus spare extension strap is 17inches, Do not try to overstretch the elastic band to avoid tearing of the strap and the fabric
- Black leather cover would match black leather seat or black car interior, Leather can be simply wiped clean or removable for hand washing clean, Memory foam covered with a soft cloth to protect it from dust, Note that different monitors display different color saturation, So please allow slight color differences
- This car seat neck rest pillow is designed for attaching in a suitable width, Pillow installation height depends on your seat height, The support position varies depending on the individual's height
- When the weather is cold, the memory foam will be harder than it is placed under normal temperature, so it is recommended to put it in a warm indoor environment for several days after receiving the products, If the memory foam rebounds slowly, please press or rub the memory foam firmly as the fifth picture shown to help the memory foam to rebound
Bestseller No. 4
Zufoty Car Seat Pillow, Car Neck Pillow, Car Seat Neck Support Pillow, Car Neck Pillows Headrest, Soft Leather Headrest, Car Headrest Pillow Suitable for Driving Office Home (Beige)
- [Excellent material]: This Car Support Headrest is made of high-quality Soft PU leather, which is not only very wear-resistant, but also has good air permeability. The interior is filled with fiber, which makes you feel very soft and gives your neck a good relaxation.
- [Special shape design]: This Car Neck Pillow shape is similar to the bone design, compound ergonomics, can perfectly support your head, fit your neck, let you feel tired away.
- [Wide range of application]: This PU Leather Car Headrest is not only suitable for car seats, but also for office seats, at home, during travel, study, etc. As long as your head and neck need to relax, you can choose it.
- [Easy to install]: This Car Bone Shape Pillow installation process is very convenient, as long as the back elastic set on the seat head and neck cushion, without the use of any tools, the whole process can be completed in less than one minute.
- [Package contents]: The package includes 1 Car Seat Neck Support Headrest. There are four colors in total.They are black, orange, gray and beige. You can choose according to your own preference.
Bestseller No. 5
NETSEY Car Neck Pillow, Soft Suede Leather Car Headrest for Driving with Adjustable Strap (Black, Pack of 1)
- NECK SUPPORT - Get a comfortable driving experience with our 100% memory foam cushion. It's designed to keep discomfort away and has an ergonomic shape that enhances neck comfort.
- ADJUSTABLE STRAPS: The elastic straps with high-quality buckles keep the neck pillow securely in place, preventing it from slipping or falling. You can easily adjust the height to your preference for optimal support.
- BREATHABLE & DURABLE: Our car seat pillow features a soft and skin-friendly suede leather fabric cover that is breathable and suitable for all seasons. The removable cover is machine washable, ensuring long-lasting durability.
- ERGONOMIC DESIGN: Designed with the human neck curve in mind, our neck pillow effectively releases neck pain and shoulder pressure. It is perfect for use in various settings such as car seats, gaming chairs, and office chairs.
- EASY TO CLEAN - Don't worry about stains on the cushion. Its removable cover makes cleaning a breeze, so you can keep it looking fresh and clean without any hassle.
SaleBestseller No. 6
Rodeten 2Pack Car Seat Headrest Cover Breathable Flexible Elastic Auto Head Rest Covers Universal Fit to All Car Truck SUV Interior Auto Accessories
- The car seat headrest cover is made of high quality linen microfiber leather that stretches and contures to your headrest, it is comfortable and durable.
- This car seat headrest cover fits most standard size car head rests，Elasticated bottom to ensure a nice snug fit。
- Protect your headrest from dirt and daily wear and tear;provides a convenient way to protect a brand new seat or decorate an old one.
- The size of headrest cover is about 25*30CM, Universal size,fits all regular size headrests
- With elastic in back, it is easy to use and convenient,no tools required,just cover it on car seat headrest and lock.
Bestseller No. 7
SOOMILE 2Pack Car Seat Headrest Cover Breathable Flexible Headrest Covers Velcro Auto Headrest Covers Universal Fit to All Car Truck SUV
- ?High Quality Material-The car seat headrest cover is made of high quality wincey fabric that stretches and contures to your headrest, it is comfortable and durable.
- ?Seat Cover Size -The printing area size of headrest cover is about 13 x 24 x 62CM, Universal size,fits all regular size headrests
- ?Features -Protect your headrest from dirt and daily wear and tear;provides a convenient way to protect a brand new seat or decorate an old one.
- ?Easy to Use -With velcro in back, it is easy to use and convenient,no tools required,just cover it on car seat headrest and stick on velcro.
- ?Storage function -There is a small pocket on back, you can put mobile phone,purse or tissue,key .and so on
Bestseller No. 8
POKSRI Car Neck Pillow for headrests, Superfiber Suede Support Head Pillows,Plant-Based Polyester,11.8x7.5 refillable&Multiple&Adjustable Drive Vehicle Cushion Seats(Off-White, car Neck Pillow 2pcs)
- 2pcs car neck pillows made with Superfiber suede fabric and Plant-based polyester,odorless, dust-free, and resilient.11.8x7.5inch
- Poksri headrest pillows can be used both as a headrest and as a neck support, providing multiple options for comfort. Whether you need to take a rest or embark on a long drive, our headrest offers optimal support and relaxation.
- Plant-based polyester inner core, crafted from a bio-based material called PTT (polytrimethylene terephthalate), represents a novel fiber material that meets dual demands for environmental sustainability and performance. Enhanced with padding for adjustable comfort; Suede can be hand washed and reused after drying to maintain cleanliness.
- The pillows is designed for easy installation on car seats and convenient detachment. Its lightweight design allows for effortless portability, making it suitable for both long trips and everyday use.
- This neck pillow comes in seven colors, each of which matches with POKSRI lumbar support pillows for better and more stylish combinations.
Bestseller No. 9
yuhuru Car Neck Pillows Both Side Pu Leather 2pieces Pack Headrest Fit for Most Cars Filled Fiber Universal Car Pillow (Black)
- Size: Its universal, fit for most cars, sedan, SUV. Also, it can use for the chair at your home or office. and if your car is too big or too small, you can ask us before you order it
- Material: Our car headrest pillow's Outter side is the Pu Leather, Inside is Fiber
- Pain relief: When you driving long distance or long time traveling can be a real pain in the neck, our car headrest pillow can give you great support for your cervical spine and head relief. gogodog
- Breathable: Our car headrest pillows has the tiny hole on, so its breathable.
- Easy clean and Soft: Our headrest pillow good and environmental Pu Leather, so its easy clean, and feeld very soft
Bestseller No. 10
AUCELI 2PCS Car Headrest Covers, Soft Dust-Proof Anti-Scratch Breathable Automotive Headrest Protector Replacement, Vehicle Interior Decoration Universal for Most SUV, Truck, RV and More（Beige）
- 【High Quality Material】: This product is made of high quality fabric, the elastic fabric and color can easily blend with your car interior, won't fade or scratch your leather car seats. This car headrest cover is soft and skin-friendly, breathable and comfortable, easy to dissipate heat, fit your headrest closely, make your journey more comfortable and cozy.
- 【Practical Function】: Keeps your headrest away from dirt and tears, protects the headrest from dirt and normal wear and tear, and minimizes damage to your car headrest. The quality of this product is reliable, so you don't have to worry about frequent replacement, providing you with a good shopping experience.
- 【Easy Installation】: Slip-on design is easy to install, no tools required. Protects the headrest from dirt and normal wear and tear, the bottom elastic band fits most sizes of headrests. There is an elastic opening at the bottom that is highly flexible and stretchable. It can completely wrap your car headrest, wear-resistant and durable, suitable for most vehicles.
- 【Wide Application】: This product can provide you a pleasant using experience with superior quality, perfect headrest cover for most cars, such as cars, SUVs, trucks, etc., easy to remove, wash and reuse. You can wash the headrest cover with water and then dry it in the sun or air dry for next time use.
- 【Perfect Gift】: You will get 2pcs car headrest covers, the quantity is enough to meet your daily use and replacement needs, they are reliable and soft to provide comfort for your head. Meanwhile, its plush material highlights your fashion taste and your personal charm. You can give it to your family, friends and loved ones as a companion gift or anniversary gift.
Last update on 2024-07-02 / Affiliate links / Images from Amazon Product Advertising API
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