June 4, 2019 NHTSA CAMPAIGN NUMBER: 19V410000
Incorrect Tube Nuts on Brake Lines
The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
NHTSA Campaign Number: 19V410
Manufacturer Braun Corporation
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 705
Summary
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota
Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Remedy
Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Date: June 4, 2019
To: All BraunAbility Dealer GMs, Service Managers and Sales Managers
Subject: Stop Sale notice for certain Toyota Sienna rear entry WAVs
Dear BraunAbility Dealer,
BraunAbility is taking the necessary steps to initiate a voluntary recall on certain Toyota Sienna rear entry wheelchair accessible vehicles manufactured January 9th, 2018- May 20th, 2019. The necessary steps have been taken to file the recall notice with NHTSA and we are proactively communicating this information to you. This notification is to inform you to take the necessary steps to stop sale any affected Toyota Sienna rear entry vehicle(s) you may have in inventory.
Important: Federal law (United States Code Title 49, section 30112) requires you to complete the recall service on any new motor vehicle when it is known the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety.
Cause: Brake line extensions manufactured by TFI for use on BraunAbility WAV conversions were assembled using SAE 3/8-24 tube nuts, when the tube nuts should have been metric size M10 x 1.0. The SAE and metric thread forms of these sizes are very similar and consequently, the male SAE thread may be mistakenly assembled to a female metric fitting.
Concern: If the mismatched SAE male tube nut is assembled to the metric female fitting, it may not be possible to achieve the correct assembly torque, and the union may develop a brake fluid leak causing potential braking degradation, which could lead to an accident causing injury.
Correction: Inspection and correction instructions will be communicated to you by Monday, June 10th. If correction is deemed necessary, a brake line adapter will be required for remediation.
Part number: 508884- adapter brake line.
In the coming days and weeks, further detail about this voluntary recall will be communicated to you as part of the NHTSA reporting process.
Please know the safety and reliability of our products are of paramount importance to BraunAbility and by taking this proactive measure we hope it demonstrates our commitment to you and the customers we serve.
Sincerely,
Rick Nelson
Director of Customer Care & Aftersales
BraunAbility
Dealer Q&A- Recall 19V410 Toyota Rear Entry
Q: Who do I contact if I have a question regarding the 19V410 recall?
A: Call the BraunAbility Technical line at 877-272-8633. Press 3 for Wheelchair Accessible Vehicle Support and then 1 for Recall Support. Or email [email protected].
Q: Where can I refer a customer who has questions about this recall that I don’t know how to answer?
A: BraunAbility has a trained staff available Monday-Friday, 8am-5pm EST to answer consumer questions regarding any BraunAbility Recall. Refer end users to 833-863-3539 or [email protected].
Q: What vehicles are affected by this recall?
A: All Toyota rear entry conversions modified January 9, 2018 – May 20, 2019. This recall impacts commercial and consumer use vehicles.
Q: How can I determine if a VIN is affected by Recall 19V410?
A: The BraunAbility Recall LookUp is available on BraunAbility Connect. Search the last 8 digits of the VIN to determine if a vehicle is impacted by any BraunAbility recall announced after September 1, 2019. Recall LookUp: https://www.braunabilityconnect.com/WarrantySearch
Q: What parts do I need to perform the recall remedy?
A: 508884KS will be needed for remedy. This kit contains one brake line adapter and an instructional service bulletin. The kit will be available for order on BraunAbilityConnect.com the week ending June 14, 2019.
Q: How do I notify BraunAbility that the recall remedy has been performed?
A: To be reimbursed for the inspection and if necessary, the repair, use the following criteria on the warranty claim form located on BraunAbility Connect. The submission of the warranty claim will subsequently notify us that the recall has been performed for the VIN included on the claim.
| If repair is required claim the following:
Part Number: 508884KS Topics: Recall / 19V410 / Repair | If repair is not required claim the following:
Warranty Labor: 1.0-hr Topics: Recall / 19V410 / Inspect |
Q: Can we sell used vehicles that are impacted by this recall?
A: No, the stop sale applies to both, new and used, unsold vehicles in your inventory. The vehicle(s) must be remedied prior to sale.
Q: I have rental vans in my fleet that are impacted by this recall. Can I rent them out before performing the recall?
A: BraunAbility strongly recommends you perform the recall on your fleet vehicles prior to renting them.
SEOCONTENT-START
Page 1
631 West 11th Street • P.O. Box 310 • Winamac, IN 46996
(574) 946-4139 • 1-800-THE-LIFT • www.braunability.com
Service Bulletin 508875 Rev. A
Safety Recall Notice
Service Bulletin
508875 Rev. A
June 2019
Rear Brake Line Fitting Inspection and Remedy
Applicable for 2014 to 2019 Model Year Toyota Rear
Entry Vehicles Produced January 2018 to May 2019
This service bulletin details inspection of Toyota
passenger side rear brake line fitting and remedy, if
required.
Read instructions before beginning.
Labor Time: 1 Hour
NHTSA Recall #: 19V410
Warranty and Claim Topics: Recall/19V410/
Inspect or Repair
Tools Required
3/8″ Open End Wrench • 1/2″ Open End Wrench • 10mm Open End Wrench • Torque Wrench
10mm Crowfoot • 1/2″ Crowfoot • DOT 3 Brake Fluid • Appropriate Container to Capture Brake Fluid
Note: Crowfoot Used to Torque Brake Line Fittings
BraunAbility recommends this procedure be
performed by a certified ASE technician or equivalent.
BraunAbility Kit #: 508884KS
1. Locate brake line fitting at rear passenger side.
See Photos A through C.
A
C B
Brake Line Fitting
Page 2
4. Install thread adapter (included in kit) to flex hose.
Torque to 13 ft•lbs. See Photos G and H.
Rear Brake Line Inspection and Remedy 508875 Rev. A
Service Bulletin 508875 Rev. A
2. Place new 3/8″ wrench onto brake line fitting
shown in Photo B. If wrench does not engage
hex flats, the correct line fitting is installed. See
Photo D. If the new 3/8″ wrench does engage
hex flats the brake line adapter fitting (included in
kit) must be installed. See Photo E.
If wrench did not engage hex flats, skip to Step 8.
If the wrench did engage hex flats, proceed to
Step 3.
New 3/8″
Wrench Does
Not Engage
Hex Flats
D E
New 3/8″
Wrench Engages
Hex Flats
3. Disconnect brake line from flex hose. See Photo F.
F
G
Thread Adapter
BraunAbility Part
Number 508884
Flex Hose
(Not Seen)
Brake Line
Fitting
Flex Hose
Bracket
Brake
Line
H
Correct Fitting Incorrect Fitting
Page 3
Rear Brake Line Inspection and Remedy 508875 Rev. A
Service Bulletin 508875 Rev. A
5. Connect brake line to thread adapter. Torque to
13 ft•lbs. See Photo I.
I
8. Repeat Step 2 on driver side brake line fitting.
If wrench engages hex flats contact Vehicle
Aftersales at 1-877-272-8633 – Option 3.
6. Bleed brakes per manufacturer guidelines.
7. Check for brake fluid leaks while someone presses
the brake pedal.
9. Inspect brake lines, at retainer clip, and confirm
the top line routes to the passenger side rear
brake. If the top line, at retainer clip, does not
route to passenger side rear brake contact Vehicle
Aftersales at 1-877-272-8633 – Option 3. Refer to
Photos J and K.
J
Retainer Clip
Top Brake Line
to Passenger Side
K
Additional Quality Assurance Inspection
SEOCONTENT-END
6 Affected Products
Vehicle
| TOYOTA | SIENNA | 2014-2019 |
10 Associated Documents
Recall Acknowledgement
RCAK-19V410-8194.pdf 245.226KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V410-7813.pdf 160.959KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V410-6182.pdf 4984.689KB
Remedy Instructions and TSB
RCRIT-19V410-8488.pdf 4719.161KB
Defect Notice 573 Report
RCLRPT-19V410-2848.PDF 214.472KB
Renotification Notice
RCRN-19V410-2467.pdf 228.191KB
Miscellaneous Document- Stop Sales Notification
RMISC-19V410-7734.pdf 127.77KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V410-0642.PDF 211.308KB
Owner Notification Letter(Part 577)
RCONL-19V410-9907.pdf 172.427KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V410-9429.PDF 211.211KB
Latest Recalls Documents
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock protection
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking conditions (packaging may vary)
- Mix of polyglycol ethers ensures hot brake-system operation will not create dangerous vapor
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy pedal
- Both wet and dry boiling points exceed the minimum government standards
- Ideal for hydraulic and disc brakes
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock protection
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