22TA05 – Axle Shaft May Separate – 2022 Toyota Tundra & Tundra Hybrid

Dealers will inspect the rear axle assembly, tighten the axle flange nuts, and replace any damaged axle-related components if necessary, free of charge. Owner notification letters are expected to be mailed July 15, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is 22TA05.

Rear Axle Shafts May Separate From Vehicle During Driving – 2022 Toyota Tundra & Tundra Hybrid

Rear Axle Shafts May Separate From Vehicle During Driving – 2022 Toyota Tundra & Tundra Hybrid

SEOCONTENT-START

TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 June 23, 2022 DEFECT INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Manufacturing, Texas, Inc. [“TMMTX”] 1 Lone Star Pass, San Antonio, TX 78264-3413 Affiliated U.S. Sales Company: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of Rear Axle Assembly: Hino Motors Manufacturing USA 45501 Twelve Mile Rd. Novi, MI 48377 Telephone: +1-248-699-9300 Country of Origin: USA 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population as in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota / Tundra 2022 TMMTX November 2, 2021 through June 13, 2022 Toyota / Tundra HV 2022 TMMTX March 15, 2022 through June 7, 2022 Applicability Part Number Part Name Component Description MY2022 Toyota Tundra 47870-0C020 Bracket Assembly, Caliper Support w/ Bearing, RH Axle Shaft Subassembly excluding Shaft 47880-0C020 Bracket Assembly, Caliper Support w/ Bearing, LH Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects MY 2022 Tundra vehicles manufactured with these specific rear axle shaft sub-assemblies used at a certain vehicle assembly plant during the above production period; other MY 2022 Tundra vehicles are not affected. Other Toyota or Lexus vehicles are manufactured with different rear axle shaft sub-assemblies or by different suppliers with different studs. 3. Total Number of Vehicles Potentially Involved: Tundra: 44, 928 Tundra HV: 1,248 Total: 46,176 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Toyota is unable to estimate the percentage of the involved vehicles to contain the defect. Whether the issue, in each case, will actually lead to an increased risk of a crash described in Section 5 depends on various factors. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. 5. Description of Problem: The subject vehicles are equipped with a rear axle assembly, consisting of an axle housing, axle shaft sub-assemblies, and a differential carrier assembly. Each axle shaft sub-assembly is secured to the axle housing using studs and flange nuts. The flange nuts can loosen over time and, in some cases, fall off, potentially causing one or both axle shaft sub-assemblies to begin to separate from the axle housing. If the vehicle is operated with loosened nuts, the operator may experience vibration, hear an abnormal noise, and/or observe leaking of differential oil. If an axle shaft sub-assembly completely separates, this can affect vehicle stability and brake performance, increasing the risk of a crash. 6. Chronology of Principal Events: March 2022 –June 2022 In mid-March 2022, Toyota received a field report on a MY2022 Toyota Tundra indicating that the flange nuts connecting the axle shaft sub-assembly to the axle housing were missing, from their securing studs and there was complete separation between the axle shaft sub-assembly and axle housing along with damage to the surrounding parts. Toyota began to investigate this incident and recovered the related parts. In late March, the parts that were recovered from the vehicle in the initial field report were sent to the supplier for further inspection. Additionally, a second field report was received with a similar condition. The parts from this vehicle were recovered and also sent to the supplier for evaluation. In both cases, it was observed that the flange nuts were missing from the studs, and there was complete separation between the axle shaft sub-assembly and the axle housing. However, what may have caused the nuts to loosen and become missing was unknown. The parts were then sent to Toyota’s design group for evaluation. Toyota began a 100% torque check at Toyota’s vehicle assembly facility for all vehicles. This activity indicated that all nuts were tightened to the design specification prior to leaving the production facility. Additionally, Toyota began conducting a field survey to understand the torque values of vehicles in the field. Toyota and the supplier continued to investigate all of the parts and components related to the rear axle and rear differential to check if the individual components were within their design specification; no out-of-specification condition was found. In April, Toyota had received an additional report with a partial separation between the axle shaft sub-assembly and the axle housing (i.e., two flange nuts were missing and two were loose). The field surveys indicated that vehicles in the field had flange nuts with torque values that were lower than the design specification. It was hypothesized that a reduction of the axial force in the joint was occurring. In mid-April an increased torque for the flange nuts was implemented at the supplier and additional torque checks were also done for parts at the assembly plant. In early May, vehicle drive testing was undertaken using rear axles with the increased torque specification. After the testing, the axial force in the joint was found to have reduced and there was a reduction in torque values on the flange nuts. At this point it was believed that the process for pressing the studs onto the axle shaft sub-assemblies had unknown variations. Further investigation of parts variations revealed two causes: (1) lack of adequate press force exerted on some of the studs, and (2) greater than expected serration resistance. Both causes combined contributed over time to the loss of joint integrity between the axle shaft sub-assembly and the axle housing. Subsequently, changes were made in the stud pressing process, and studs were introduced to the assembly process on a lot-by-lot basis to minimize the variation related to the stud head height in the pressing process. In early June, an increased torque specification was implemented to account for any inadequacy in axial force that might result in flange nut loosening. Based on the investigation results and Toyota’s engineering judgement, it was determined that, if the flange nuts loosen and, in some cases, fall off, this can cause one or both axle shaft sub-assemblies to begin to separate from the axle housing. If the vehicle is operated with loosened nuts, the operator may experience vibration, hear an abnormal noise, and/or observe leaking of differential oil. If an axle shaft sub-assembly completely separates, this can affect vehicle stability and brake performance, increasing the risk of a crash. June 17, 2022 Toyota decided to conduct a voluntary safety recall campaign. As of June 9, 2022, based on a diligent review of records, Toyota’s best engineering judgement is there are 5 Toyota Field Technical Reports (received between March 17, 2022 and June 9, 2022) and 5 warranty claims that have been received from U.S. sources that relate or may relate to this condition which were considered in the decision to submit this report. 7. Description of Corrective Repair Action: All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealers will inspect the rear axle assembly and retighten the axle flange nuts. For any vehicles where other axle-related components are damaged, they will be replaced, if necessary. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under the warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by late July 2022. A copy of the draft owner notification will be submitted as soon as it is available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent by June 24, 2022. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: 22TA05

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2022 Model Year Tundra and Tundra Hybrid Vehicles Rear Axle Shafts May Separate from Vehicle During Driving NHTSA Recall No. 22V-445 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in 2022 model year Tundra and Tundra Hybrid vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? Vehicles in this recall have certain nuts on the rear axle assembly that can loosen over time and, in some cases, fall off, potentially causing an axle shaft sub-assembly to separate from the axle. If complete separation occurs, this can affect vehicle stability and brake performance, increasing the risk of a crash. 22TA05 URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible.  Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side Traducción en español en el lado inverso What will Toyota do? For all involved vehicles, Toyota dealers will inspect and retighten the axle flange nuts FREE OF CHARGE. In some cases, axle related components may be replaced FREE OF CHARGE based on inspection result. This is an important Safety Recall. The remedy will take approximately 50 minutes. However, depending on the inspection results and dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. • If you notice an oil leak by either rear wheel, vibration, and/or abnormal noise, your vehicle may be experiencing symptoms related to this Safety Recall. Please schedule an appointment with any authorized Toyota dealer immediately. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota/Lexus dealer who will arrange for vehicle pick up. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos Tundra y Tundra Hybrid de Año Modelo 2022 Los Semiejes Traseros se Pueden Separar del Vehículo Durante la Conducción Retiro de Seguridad NHTSA No. 22V-445 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehîculos Motorizados. Toyota ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor en los vehículos Tundra y Tundra Hybrid de año 2022. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Los vehículos en este retiro tienen ciertas tuercas en el conjunto del eje trasero que se pueden aflojar con el tiempo y en algunos casos caerse, posiblemente ocasionando que un subconjunto del semieje se separe del eje. Si se separa completamente, esto puede afectar la estabilidad del vehículo y el rendimiento del frenado, aumentando el riesgo de un choque. 22TA05 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer?  Por favor comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible.  Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m. y los sábados de 9:00 a.m. a 7:00 p.m., Hora del Este. ¿Qué hará Toyota? Para todos los vehículos involucrados, los concesionarios Toyota inspeccionarán y apretarán de nuevo de forma GRATUITA las tuercas de brida del eje. En algunos casos, los componentes relacionados con el eje pudieran ser reemplazados de forma GRATUITA basado en los resultados de la inspección. Este es un Retiro de Seguridad importante. El remedio tomará aproximadamente 50 minutos. Sin embargo, dependiendo de los resultados de la inspección y la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. • Si usted observa una fuga de aceite bien sea por la rueda trasera, vibración, y/o un ruido anormal, su vehículo puede estar experimentando síntomas relacionados con este Retiro de Seguridad. Por favor coordine una cita inmediatamente con cualquier concesionario Toyota autorizado Si no se siente cómodo conduciendo el vehículo al concesionario, por favor comuníquese con su concesionario Toyota/Lexus autorizado local, el cual coordinará recoger el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/owners. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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© 2022 Toyota Motor Sales, USA ◄ IMPORTANT UPDATE ► The attached Dealer Letter has been updated. Refer to the details below. DATE TOPIC 10/13/2022 Parts and warranty information added for remedy repair and rental reimbursement. The most recent update in the attached Dealer Letter will be highlighted with a red box. Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject. Thank you for your cooperation. © 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: June 24, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 22TA05 (Remedy Notice) Certain 2022 Model Year Tundra and Tundra Hybrid Vehicles Rear Axle Shafts May Separate from Vehicle During Driving NHTSA Recall No. 22V-445 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2022 Tundra and Tundra HV Early November 2021 – Mid-June 2022 46,200 500 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On June 23, 2022, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on 2022 model year Tundra and Tundra Hybrid vehicles. Condition Vehicles in this recall have certain nuts on the rear axle assembly that can loosen over time and, in some cases, fall off, potentially causing an axle shaft sub-assembly to separate from the axle. If complete separation occurs, this can affect vehicle stability and brake performance, increasing the risk of a crash. Remedy For all involved vehicles, Toyota dealers will inspect and retighten the axle flange nuts FREE OF CHARGE. In some cases, axle related components may be replaced FREE OF CHARGE based on inspection results. Covered Vehicles There are approximately 46,200 vehicles covered by this Safety Recall. Approximately 300 vehicles involved in this Safety Recall were distributed to Puerto Rico. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 2 © 2022 Toyota Motor Sales, USA Owner Letter Mailing Date Toyota will notify owners by late July 2022. A sample of the owner notification letter has been included for your reference.Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 500 vehicles in new dealer inventory as of June 21, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: •New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery intocommerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers shouldnot be made until a vehicle is remedied. •Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle InventorySummary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). TheVehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 3 © 2022 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 22TA05” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 4 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 5 © 2022 Toyota Motor Sales, USA Parts Ordering Process – Non SET and GST Parts Ordering Process It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. NOTE: PARTS ONLY REQUIRED IF VEHICLE FAILS INSPECTION. DO NOT ORDER PARTS BEFORE INSPECTION IS COMPLETE. Category Part Number Part Description Quantity Only order/replace parts on the side(s) that failed inspection. A photo of missing or under torqued nuts will be required. LEFT (Driver) Side 90468-A0007 Clip (For Brake Tube)* 1 47804-60011 Cover Sub-Assy, Disc Brake Dust, Rear LH 1 42460-0C020 Hub & Bearing Assy, Rear Axle, LH 1 90208-A0001 Washer (For Rear Axle Shaft)* 1 42423-34040 Retainer, Rear Axle Bearing Inner* 1 90520-46014 Ring, Snap (For Rear Axle Shaft)* 1 90310-A0004 Seal, Oil (For Rear Axle Shaft)* 1 90301-A0015 Ring, O (For Rear Axle Bearing)* 1 90114-A0004 Bolt, Serration* 4 90178-A0057 Nut, Flange* 4 94622-41200 Washer, Plate* 4 RIGHT (Passenger) Side 90468-A0007 Clip (For Brake Tube)* 1 47803-60011 Cover Sub-Assy, Disc Brake Dust, Rear RH 1 42450-0C030 Hub & Bearing Assy, Rear Axle, RH 1 90208-A0001 Washer (For Rear Axle Shaft)* 1 42423-34040 Retainer, Rear Axle Bearing Inner* 1 90520-46014 Ring, Snap (For Rear Axle Shaft)* 1 90310-A0004 Seal, Oil (For Rear Axle Shaft)* 1 90301-A0015 Ring, O (For Rear Axle Bearing)* 1 90114-A0004 Bolt, Serration* 4 90178-A0057 Nut, Flange* 4 94622-41200 Washer, Plate* 4 MISCELLANEOUS (Required for one or both sides) 00475-1BF03 Brake Fluid (DOT 3 or 4) 2 08885-02506 Toyota Genuine Differential gear oil LT SAE 75W-85 APL GL-5 or equivalent 2 12157-10010 Gasket (For Rear Axle Housing Filler Plug) 1 *Same part number used for both sides S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 6 © 2022 Toyota Motor Sales, USA Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently have completed all of the following courses: • T351 Toyota Drivetrain Service and Repair Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Parts Recovery Procedures All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 7 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure A loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $60 per day. Op Code Description 22TA05V1 Vehicle Rental 1-30 Days 22TA05V2 Vehicle Rental 31-60 Days 22TA05V3 Vehicle Rental 61-90 Days 22TA05V4 Vehicle Rental 91-120 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes until January 20, 2023. After that date, no claims for alternative transportation reimbursement will be accepted. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 8 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedure Are 1 or more nuts missing from the LEFT (driver side) axle flange? Covered No further action required Not ..Covered.. Document condition with photos and upload to website Yes Campaign completed, return the vehicle to the customer Verify Vehicle Eligibility 1. Confirm VIN matches the RO. 2. Check TIS Vehicle Inquiry or Service Lane Vehicle One-View for Campaign eligibility. Are ALL 4 nuts under 20 Nm on the LEFT (driver side) axle flange? Are ALL 4 nuts under 20 Nm on the RIGHT (passenger side) axle flange? No No Are 1 or more nuts missing from the RIGHT (passenger side) axle flange? Yes Document condition with photos and upload to website Yes No Torque all 4 nuts on the RIGHT side to 95 Nm and photograph Yes No Are 1 or more nuts missing from the RIGHT (passenger side) axle flange? Document condition with photos and upload to website Are ALL 4 nuts under 20 Nm on the RIGHT (driver side) axle flange? Torque the 4 nuts on the RIGHT side to 95 Nm and photograph No Yes No Yes Replace axle components on the side(s) that failed inspection Torque the 4 nuts on the LEFT side to 95 Nm and photograph Test drive at least two miles at highway speed Re-torque all four nuts on the side(s) that had axle components replaced . S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 9 © 2022 Toyota Motor Sales, USA Op Code Description Flat Rate Hours TEC018 Inspect/Tighten Rear Axle Flange Nuts – PASSED INSPECTION – NO PARTS REPLACMENT NEEDED 0.9 22TA05RL Inspect the rear axle housing flange nuts and replace the rear axle shaft components – LEFT SIDE ONLY 4.0 22TA05RR Inspect the rear axle housing flange nuts and replace the rear axle shaft components – RIGHT SIDE ONLY 4.0 22TA05RB Inspect the rear axle housing flange nuts and replace the rear axle shaft components – BOTH SIDES 5.4 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • Towing can be claimed under the Op Codes above for a maximum of $250 as sublet type “TW” in the event the customer requests vehicle pickup. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 10 © 2022 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA SAFETY RECALL 22TA05 (Remedy Notice) Certain 2022 Model Year Tundra and Tundra Hybrid Vehicles Rear Axle Shafts May Separate from Vehicle During Driving NHTSA Recall No. 22V-445 Frequently Asked Questions Original Publication Date: June 24, 2022 Q1: What is the condition? A1: Vehicles in this recall have certain nuts on the rear axle assembly that can loosen over time and, in some cases, fall off, potentially causing an axle shaft sub-assembly to separate from the axle. If complete separation occurs, this can affect vehicle stability and brake performance, increasing the risk of a crash. Q1a: Are there any symptoms/warnings that the condition exists? A1a: If you notice an oil leak by either rear tire, vibration, and/or abnormal noise, the vehicle may be experiencing symptoms related to this Safety Recall. Q2: What is Toyota going to do? A2: Toyota will send an owner notification by first class mail by late July 2022, advising owners to make an appointment with their authorized Toyota dealer to have them inspect and retighten the axle flange nuts FREE OF CHARGE. In some cases, axle-related components may be replaced FREE OF CHARGE based on the results of the inspection. Q3: Which and how many vehicles are covered by this Safety Recall? A3: There are approximately 46,200 vehicles covered by this Safety Recall. Model Name Model Year Production Period Tundra and Tundra Hybrid 2022 Early November 2021 – Mid-June 2022 Q4: How long will the remedy take? A4: The remedy takes approximately 50 minutes. However, depending upon the inspection results and dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q5: How does Toyota obtain my mailing information? A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q6: What if I have additional questions or concerns? A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. TOYOTA This notice applies to your vehicle: [VIN] URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2022 Model Year Tundra and Tundra Hybrid Vehicles Rear Axle Shafts May Separate from Vehicle During Driving NHTSA Recall No. 22V-445 Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in 2022 model year Tundra and Tundra Hybrid vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? Vehicles in this recall have certain nuts on the rear axle assembly that can loosen over time and, in some cases, fall off, potentially causing an axle shaft sub-assembly to separate from the axle. If complete separation occurs, this can affect vehicle stability and brake performance, increasing the risk of a crash. What should you do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. Your local Toyota dealer will be more than happy to answer any of your questions. ✓ To find a dealer near you, visit www.toyota.com/dealers. ✓ For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. ✓ If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. What will Toyota do? For all involved vehicles, Toyota dealers will inspect and retighten the axle flange nuts FREE OF CHARGE. In some cases, axle related components may be replaced FREE OF CHARGE based on inspection result. This is an important Safety Recall The remedy will take approximately 50 minutes. However, depending on the inspection results and dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. • If you notice an oil leak by either rear wheel, vibration, and/or abnormal noise, your vehicle may be experiencing symptoms related to this Safety Recall. Please schedule an appointment with any authorized Toyota dealer immediately. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota/Lexus dealer who will arrange for vehicle pick up. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: June 24, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 22TA05 (Remedy Notice) Certain 2022 Model Year Tundra and Tundra Hybrid Vehicles Rear Axle Shafts May Separate from Vehicle During Driving NHTSA Recall No. 22V-445 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2022 Tundra and Tundra HV Early November 2021 – Mid-June 2022 46,200 500 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On June 23, 2022, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on 2022 model year Tundra and Tundra Hybrid vehicles. Condition Vehicles in this recall have certain nuts on the rear axle assembly that can loosen over time and, in some cases, fall off, potentially causing an axle shaft sub-assembly to separate from the axle. If complete separation occurs, this can affect vehicle stability and brake performance, increasing the risk of a crash. Remedy For all involved vehicles, Toyota dealers will inspect and retighten the axle flange nuts FREE OF CHARGE. In some cases, axle related components may be replaced FREE OF CHARGE based on inspection results. Covered Vehicles There are approximately 46,200 vehicles covered by this Safety Recall. Approximately 300 vehicles involved in this Safety Recall were distributed to Puerto Rico. Owner Letter Mailing Date Toyota will notify owners by late July 2022. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 2 © 2022 Toyota Motor Sales, USA the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 500 vehicles in new dealer inventory as of June 21, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 3 © 2022 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 22TA05” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 4 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tyler Litchenberger (469) 292-2671 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently have completed all of the following courses: • T351 Toyota Drivetrain Service and Repair Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 5 © 2022 Toyota Motor Sales, USA Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure A loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Op Code Description TBD Vehicle Rental 1-30 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes up to 90 days after the final phase has launched into remedy. After that time, no claims for alternative transportation reimbursement will be accepted. • Rental Op Codes will be provided in approximately one week. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 6 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedure Are 1 or more nuts missing from the LEFT (driver side) axle flange? Covered No further action required Not ..Covered.. Document condition with photos and upload to website Yes Campaign completed, return the vehicle to the customer Verify Vehicle Eligibility 1. Confirm VIN matches the RO. 2. Check TIS Vehicle Inquiry or Service Lane Vehicle One-View for Campaign eligibility. Are ALL 4 nuts under 20 Nm on the LEFT (driver side) axle flange? Are ALL 4 nuts under 20 Nm on the RIGHT (driver side) axle flange? No No Are 1 or more nuts missing from the RIGHT (passenger side) axle flange? Yes Document condition with photos and upload to website Yes No Torque all 4 nuts on the RIGHT side to 95 Nm and photograph Yes No Are 1 or more nuts missing from the RIGHT (passenger side) axle flange? Document condition with photos and upload to website Are ALL 4 nuts under 20 Nm on the RIGHT (driver side) axle flange? Torque the 4 nuts on the RIGHT side to 95 Nm and photograph No Yes No Yes Provide customer with rental vehicle until repair is available Torque the 4 nuts on the LEFT side to 95 Nm and photograph S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 7 © 2022 Toyota Motor Sales, USA Op Code Description Flat Rate Hours TEC018 Inspect/Tighten Rear Axle Flange Nuts 0.9 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • Towing can be claimed under Op Code TEC018 for a maximum of $250 as sublet type “TW” in the event the customer requests vehicle pickup. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. S a f e t y R e c a l l 2 2 T A 0 5 – D – P a g e | 8 © 2022 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA SAFETY RECALL 22TA05 (Remedy Notice) Certain 2022 Model Year Tundra and Tundra Hybrid Vehicles Rear Axle Shafts May Separate from Vehicle During Driving NHTSA Recall No. 22V-445 Frequently Asked Questions Original Publication Date: June 24, 2022 Q1: What is the condition? A1: Vehicles in this recall have certain nuts on the rear axle assembly that can loosen over time and, in some cases, fall off, potentially causing an axle shaft sub-assembly to separate from the axle. If complete separation occurs, this can affect vehicle stability and brake performance, increasing the risk of a crash. Q1a: Are there any symptoms/warnings that the condition exists? A1a: If you notice an oil leak by either rear tire, vibration, and/or abnormal noise, the vehicle may be experiencing symptoms related to this Safety Recall. Q2: What is Toyota going to do? A2: Toyota will send an owner notification by first class mail by late July 2022, advising owners to make an appointment with their authorized Toyota dealer to have them inspect and retighten the axle flange nuts FREE OF CHARGE. In some cases, axle-related components may be replaced FREE OF CHARGE based on the results of the inspection. Q3: Which and how many vehicles are covered by this Safety Recall? A3: There are approximately 46,200 vehicles covered by this Safety Recall. Model Name Model Year Production Period Tundra and Tundra Hybrid 2022 Early November 2021 – Mid-June 2022 Q4: How long will the remedy take? A4: The remedy takes approximately 50 minutes. However, depending upon the inspection results and dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q5: How does Toyota obtain my mailing information? A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q6: What if I have additional questions or concerns? A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-445 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : JUN 23, 2022 NHTSA Recall No. : 22V-445 Manufacturer Recall No. : 22TA05 Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 46,176 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Toyota Tundra Hybrid Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects MY 2022 Tundra vehicles manufactured with these specific rear axle shaft sub-assemblies used at a certain vehicle assembly plant during the above production period; other MY 2022 Tundra vehicles are not affected. Other Toyota or Lexus vehicles are manufactured with different rear axle shaft subassemblies or by different suppliers with different studs. Note: Toyota is unable to estimate the percentage of the involved vehicles to contain the defect. Whether the issue, in each case, will actually lead to an increased risk of a crash described in Section 5 depends on various factors. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAR 15, 2022 – JUN 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-445 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Toyota Tundra Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue only affects MY 2022 Tundra vehicles manufactured with these specific rear axle shaft sub-assemblies used at a certain vehicle assembly plant during the above production period; other MY 2022 Tundra vehicles are not affected. Other Toyota or Lexus vehicles are manufactured with different rear axle shaft subassemblies or by different suppliers with different studs. Note: Toyota is unable to estimate the percentage of the involved vehicles to contain the defect. Whether the issue, in each case, will actually lead to an increased risk of a crash described in Section 5 depends on various factors. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : NOV 02, 2021 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with a rear axle assembly, consisting of an axle housing, axle shaft sub-assemblies, and a differential carrier assembly. Each axle shaft sub-assembly is secured to the axle housing using studs and flange nuts. The flange nuts can loosen over time and, in some cases, fall off, potentially causing one or both axle shaft sub-assemblies to begin to separate from the axle housing. If the vehicle is operated with loosened nuts, the operator may experience vibration, hear an abnormal noise, and/or observe leaking of differential oil. If an axle shaft sub-assembly completely separates, this can affect vehicle stability and brake performance, increasing the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle is operated with loosened nuts, the operator may experience vibration, hear an abnormal noise, and/or observe leaking of differential oil. If an axle shaft sub-assembly completely separates, this can affect vehicle stability and brake performance, increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 22V-445 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Bracket Assembly, Caliper Support w/ Bearing, RH Component Description : Axle Shaft Subassembly excluding Shaft Component Part Number : 47870-0C020 Component Name 2 : Bracket Assembly, Caliper Support w/ Bearing, LH Component Description : Axle Shaft Subassembly excluding Shaft Component Part Number : 47880-0C020 Supplier Identification : Component Manufacturer Name : Hino Motors Manufacturing USA Address : 45501 Twelve Mile Rd. Novi Michigan 48377 Country : United States Chronology : Please see the attached Part 573 Defect Information Report for the full chronology. Description of Remedy : Description of Remedy Program : All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealers will inspect the rear axle assembly and retighten the axle flange nuts. For any vehicles where other axle-related components are damaged, they will be replaced, if necessary. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under the warranty. How Remedy Component Differs from Recalled Component : NR Part 573 Safety Recall Report 22V-445 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by late July 2022. A copy of the draft owner notification will be submitted as soon as it is available. Notifications to distributors/dealers will be sent by June 24, 2022. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : JUN 24, 2022 – JUN 24, 2022 Planned Owner Notification Date : JUL 15, 2022 – JUL 29, 2022 * NR – Not Reported

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