Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative – 2018-2019 Toyota 86

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2018–2019 Model Year 86 Vehicles Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative NHTSA Recall No. 21V-587 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Subaru has decided that a defect, which relates to motor vehicle safety, exists in certain 2018–2019 model year 86 vehicles. The Toyota 86 was manufactured by Subaru under an agreement between Toyota and Subaru. Toyota is administering this Safety Recall for involved 86-branded vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? According to Subaru, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may illuminate on the instrument panel, and the engine may run rough. This may result in a vehicle stall and the vehicle may unable to be restarted. This can increase the risk of a crash. What will Toyota do? Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE to you. 21TA03 URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side Traducción en español en el lado inverso This is an important Safety Recall. The remedy will take approximately one and one half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Note that the low-pressure fuel pump which will be replaced is located inside of the fuel tank. Depending on the amount of fuel in your fuel tank when you arrive, your dealer may need to drain fuel from your fuel tank to replace the low-pressure fuel pump. Arriving to the dealership with a fuel level of 2/3 or less may allow the dealer to perform the remedy faster but is not a requirement to have this remedy performed. Please visit your authorized Toyota dealer as soon as possible to have the remedy performed. Are there any symptoms/warnings of the condition? Drivers may experience rough engine running, malfunction indicator light on the instrument panel and engine no start. If your vehicle is experiencing the condition described and you are unable to drive your vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick-up. Which warning lights and messages may be displayed if the condition is present? If the condition were to occur, the malfunction indicator lamp (MIL) shown below, may illuminate in the instrument panel cluster. In addition to the malfunction indicator lamp, other warning lamps and messages may also be displayed. Note: The malfunction indictor lamp (MIL) and other lamps and messages can be displayed for other issues unrelated to this Safety Recall. What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall Campaign completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns,” and click on “Submit Reimbursement Request.” Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc., P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Malfunction Indicator Lamp (MIL) CHECK Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos 86 de año Modelo 2018–2019 El Vehículo Puede Detenerse si la Bomba de Combustible de Baja Presión Deja de Funcionar Retiro de Seguridad NHTSA No. 21V-587 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. Subaru ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor en ciertos vehículos 86 de año modelo 2018-2019. El Toyota 86 fue fabricado por Subaru bajo un acuerdo entre Toyota y Subaru. Toyota está administrando este Retiro de Seguridad para los vehículos involucrados marca-86. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Según a Subaru, los vehículos en cuestión están equipados con una bomba de combustible de baja presión la cual puede dejar de funcionar. Si esto ocurriese, se pueden iluminar luces y mensajes de advertencia en el panel de instrumentos y el motor puede funcionar de forma errática. Esto puede ocasionar que el vehículo se detenga y puede que el vehículo no arranque de nuevo. Esto puede aumentar el riesgo de un choque. ¿Qué hará Toyota? Cualquier concesionario Toyota autorizado reemplazará SIN CARGO a usted la bomba de combustible de baja presión con una mejorada. 21TA03 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Este aviso aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer Usted?  Por favor comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible. El remedio va a requerir el reemplazo de piezas. Le recomendamos que se comunique con su concesionario para programar una cita con anticipación para confirmar la disponibilidad de las piezas y reducir al mínimo sus inconvenientes. Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. Este es un Retiro de Seguridad importante. El remedio tardará aproximadamente una hora y media. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. Tenga en cuenta que la bomba de combustible de baja presión el cual será reemplazada está ubicada dentro del tanque de combustible. Dependiendo de la cantidad de combustible en su tanque de combustible cuando usted llegue, el concesionario puede que necesite drenar el combustible de su tanque de combustible para reemplazar la bomba de combustible de baja presión. Llegar al concesionario con un nivel de combustible de 2/3 o menos puede permitir al concesionario realizar el remedio de forma más rápida pero esto no es un requerimiento para realizar el remedio. Por favor visite su concesionario Toyota autorizado lo más pronto posible para realizar el remedio. ¿Existen algunos síntomas/advertencias de esta condición? Los conductores pueden experimentar un funcionamiento errático del motor, la luz indicadora de fallas en el panel de instrumentos y que el motor no arranque. Si su vehículo está experimentando las condiciones descritas y usted no puede conducir su vehículo al concesionario, por favor comuníquese con su concesionario Toyota autorizado local, el cual coordinará recoger el vehículo. ¿Cuáles luces de advertencia y mensajes pueden mostrarse si la condición está presente? Si esta condición ocurriese, la luz indicadora de fallas (MIL) mostrada a continuación, puede iluminarse en el panel de conjunto de instrumentos. Además de la luz indicadora de fallas, otras luces y mensajes de advertencia también pueden mostrarse. Nota: La luz indicadora de fallas (MIL) y otras luces y mensajes pueden mostrarse por otros problemas no relacionados con esté Retiro de Seguridad. ¿Qué pasa si vive en California y no se ha realizado este Retiro de Seguridad? El estado de California requiere que se completen las Campañas de Retiro de Seguridad / Campañas de Servicio sobre piezas relacionadas con emisiones antes de renovar el registro del vehículo. Además, el estado requiere que cada vehículo debe pasar una prueba de emisiones (Verificación de SMOG) cada dos años y antes de que se venda. Si no se completa esta Campaña de Retiro de Seguridad GRATUITA, la Junta de Recursos de Aire de California (CARB, por sus siglas en Inglés) no permitirá que se registre su vehículo. Los reglamentos del estado de California requieren que Toyota proporcione al Departamento de vehículos de motor un registro de todos los vehículos a los que no se les ha completado la Campaña de Retiro de Seguridad. Su concesionario Toyota le proporcionará un formulario de comprobante de corrección del Retiro de Seguridad de Emisiones de Vehículos después de que se complete la campaña. Asegúrese de conservar este formulario, porque el DMV puede requerir que usted proporcione un comprobante de que se completó la campaña durante el proceso de renovación del registro de su vehículo. ¿Qué pasa si anteriormente pagó reparaciones a su vehículo por esta condición específica? Si anteriormente pagó reparaciones a su vehículo por esta condición específica antes de recibir esta carta, usted puede ser elegible para el reembolso. Para que se considere su reembolso, envíe una copia de los detalles de su reparación (por ejemplo, una orden de reparación), comprobante de pago e información de propiedad al portal de autoservicio en línea de Toyota. Ingrese en su cuenta de propietarios de Toyota en https:/www.toyota.com/owners/, haga clic en la pestaña “Resources” (Recursos), seleccione “Safety Recalls and Service Campaigns” (Retiros de Seguridad y Servicio) y haga clic en “Submit Reimbursement Request” (Enviar solicitud de reembolso). Como alternativa, si prefiere enviar esta información por correo postal o por fax para que le consideren el reembolso, utilice el domicilio o número de fax que aparece a continuación: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc., P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Remítase a la lista de verificación de reembolsos anexa para conocer los detalles de los documentos requeridos. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA Luz Indicadora de Fallas (MIL) CHECK

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Interim Notice 21TB03

© 2021 Toyota Motor Sales, USA ◄ IMPORTANT UPDATE ► The attached Dealer Letter has been updated. Refer to the details below. DATE TOPIC 9/1/2021 • Interim Rental Opcodes now available • NHTSA Recall No. has been added • Customer Reimbursement has been added The most recent update in the attached Dealer Letter will be highlighted with a red box. Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject. Thank you for your cooperation. © 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: July 30, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA03 (Interim Notice 21TB03) Certain 2018 – 2019 Model Year 86 Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative NHTSA Recall No. 21V-587 Model Years / Model Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2018 – 2019 86 Early April 2018 – Early November 2018 3,700 0 On July 29, 2021, Subaru filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on certain 2018 – 2019 model year 86 vehicles. Condition The subject vehicles were manufactured by Subaru. According to Subaru, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may illuminate on the instrument panel, and the engine may run rough. This may result in a vehicle stall and the vehicle may unable to be restarted. This can increase the risk of a crash. Remedy Toyota is currently preparing the remedy for this issue. When the remedy is available, authorized Toyota dealers will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. At this time, Toyota estimates the remedy can be available in late September 2021. Covered Vehicles There are approximately 3,700 vehicles covered by this Safety Recall. Approximately 100 vehicles involved in this Safety Recall were distributed to Puerto Rico. S a f e t y R e c a l l 2 1 T A 0 3 ( I n t e r i m 2 1 T B 0 3 ) – P a g e | 2 © 2021 Toyota Motor Sales, USA Owner Letter Mailing Date Toyota will notify owners by late September 2021. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory – Reminder Toyota has not identified any new vehicles in dealership inventory that are covered by this Safety Recall. However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles in dealership inventory: Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. S a f e t y R e c a l l 2 1 T A 0 3 ( I n t e r i m 2 1 T B 0 3 ) – P a g e | 3 © 2021 Toyota Motor Sales, USA Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 21TA03/21TB03” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Handling Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. S a f e t y R e c a l l 2 1 T A 0 3 ( I n t e r i m 2 1 T B 0 3 ) – P a g e | 4 © 2021 Toyota Motor Sales, USA Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure During the interim period, A loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Op Code Description 2TB3R1 Vehicle Rental 1-30 Days 2TB3R2 Vehicle Rental 31-60 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). S a f e t y R e c a l l 2 1 T A 0 3 ( I n t e r i m 2 1 T B 0 3 ) – P a g e | 5 © 2021 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2021 Toyota Motor Sales, USA SAFETY RECALL 21TA03 (Interim Notice 21TB03) Certain 2018 – 2019 Model Year 86 Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative NHTSA Recall No. 21V-587 Frequently Asked Questions Original Publication Date: July 30, 2021 ◄ IMPORTANT UPDATE ► DATE TOPIC 9/1/2021 • NHTSA Recall No. has been added • Customer Reimbursement has been added The most recent update will be highlighted with a red box. Q1: What is the condition? A1: The subject vehicles were manufactured by Subaru. According to Subaru, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may illuminate on the instrument panel, and the engine may run rough. This may result in a vehicle stall and the vehicle may unable to be restarted. This can increase the risk of a crash. Q1a: Are there any symptoms/warnings before the condition appears in a vehicle? A1a: Drivers may experience rough engine running, malfunction indicator light on the instrument panel and engine no start. Q1b: Which warning lights and messages may be displayed if the condition is present? A1b: If the condition were to occur, the malfunction indicator lamp (MIL) shown below, may illuminate in the instrument panel cluster. In addition to the malfunction indicator lamp, other warning lamps and messages may also be displayed. Malfunction Indicator Light (MIL) Note: The malfunction indictor lamp (MIL) and other lamps and messages can be displayed for other issues unrelated to this Safety Recall. FAQ Page 2 of 2 © 2021 Toyota Motor Sales, USA Q2: What is Toyota going to do? A2: Toyota is currently preparing the remedy. When the remedy becomes available, any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. Q3: When will the remedy become available? A3: Toyota is currently preparing the parts and repair instructions for the remedy. At this time, Toyota estimates that the remedy can be available in late September 2021. Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are approximately 3,700 vehicles covered by this Safety Recall. Model Name Model Year Production Period 86 2018 – 2019 Early April 2018 – Early November 2018 Q5: What if I previously paid for repairs related to this Safety Recall? A5: Reimbursement consideration instructions will be provided in the owner letter Q6: How does Toyota obtain my mailing information? A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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Remedy Notice

© 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: September 22, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA03 (Remedy Notice) Certain 2018 – 2019 Model Year 86 Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative NHTSA Recall No. 21V-587 Model Years / Model Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2018 – 2019 86 Early April 2018 – Early November 2018 3,700 0 On July 29, 2021, Subaru filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on certain 2018 – 2019 model year 86 vehicles. Condition The subject vehicles were manufactured by Subaru. According to Subaru, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may illuminate on the instrument panel, and the engine may run rough. This may result in a vehicle stall and the vehicle may unable to be restarted. This can increase the risk of a crash. Remedy Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. Covered Vehicles There are approximately 3,700 vehicles covered by this Safety Recall. Approximately 100 vehicles involved in this Safety Recall were distributed to Puerto Rico. Owner Letter Mailing Date Toyota will begin to notify owners in late September. A sample of the owner notification letter has been included for your reference. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 2 © 2021 Toyota Motor Sales, USA Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory – Reminder Toyota has not identified any new vehicles in dealership inventory that are covered by this Safety Recall. However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles in dealership inventory: Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email state “Disclosure Form 21TA03” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 3 © 2021 Toyota Motor Sales, USA Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Optimal Fuel Level Your dealership and your customers may both benefit from decreased repair times if the customer arrives at the dealership with the optimal level of fuel in their vehicle because it will eliminate the need to drain fuel during the repair process. Below is the optimal fuel level recommended by Toyota. While it is not a requirement, Toyota recommends that you share this with customers when scheduling appointments. Toyota has also included this recommendation in the owner letter. Model 2/3 or less 86 √ Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 4 © 2021 Toyota Motor Sales, USA Parts Ordering Process – Non SET and GST Parts Ordering Process It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. Part Number Description Quantity SU003-10808 PUMP 86 1 Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently have completed all of the following courses: • T623 Electrical Circuit Diagnosis Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians that have completed the above courses to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 5 © 2021 Toyota Motor Sales, USA Parts Recovery Procedures All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. Vehicles Emission Recall Proof of Correction Form (California only) As this Safety Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form after repairs have been completed. The vehicle owner may require this form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Booklets can be ordered from the MDC (material number 00410-92007). Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by early April 2022. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 6 © 2021 Toyota Motor Sales, USA Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure During the interim period, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Op Code (File under designation 21TB03) Description 2TB3R1 Vehicle Rental 1-30 Days 2TB3R2 Vehicle Rental 31-60 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes until December 21, 2021. After that date, no claims for alternative transportation reimbursement will be accepted. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 7 © 2021 Toyota Motor Sales, USA Warranty Reimbursement Procedure Op Code Description Flat Rate Hours 2TA086 Replace Low-Pressure Fuel Pump 1.4 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • Towing can be claimed under Op Code 2TA086 for a maximum of $250 as sublet type “TW” in the event the customer requests vehicle pickup. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. S a f e t y R e c a l l 2 1 T A 0 3 – P a g e | 8 © 2021 Toyota Motor Sales, USA Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2021 Toyota Motor Sales, USA SAFETY RECALL 21TA03 (Remedy Notice) Certain 2018 – 2019 Model Year 86 Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative NHTSA Recall No. 21V-587 Frequently Asked Questions Original Publication Date: September 22, 2021 Q1: What is the condition? A1: The subject vehicles were manufactured by Subaru. According to Subaru, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may illuminate on the instrument panel, and the engine may run rough. This may result in a vehicle stall and the vehicle may unable to be restarted. This can increase the risk of a crash. Q1a: Are there any symptoms/warnings before the condition appears in a vehicle? A1a: Drivers may experience rough engine running, malfunction indicator light on the instrument panel and engine no start. Q1b: Which warning lights and messages may be displayed if the condition is present? A1b: If the condition were to occur, the malfunction indicator lamp (MIL) shown below, may illuminate in the instrument panel cluster. In addition to the malfunction indicator lamp, other warning lamps and messages may also be displayed. Malfunction Indicator Light (MIL) Note: The malfunction indictor lamp (MIL) and other lamps and messages can be displayed for other issues unrelated to this Safety Recall. FAQ Page 2 of 2 © 2021 Toyota Motor Sales, USA Q2: What is Toyota going to do? A2: Toyota will send an owner notification by first class mail starting in late September 2021, advising owners to make an appointment with their authorized Toyota dealer to have the low-pressure fuel pump replaced with an improved one FREE OF CHARGE. NOTE (Customers who live in the state of California) The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. Q3: Which and how many vehicles are covered by this Safety Recall? A3: There are approximately 3,700 vehicles covered by this Safety Recall. Model Name Model Year Production Period 86 2018 – 2019 Early April 2018 – Early November 2018 Q4: What if I previously paid for repairs related to this Safety Recall? A4: Reimbursement consideration instructions will be provided in the owner letter. Q5: How long will the repair take? A5: The repair takes approximately one and one half hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q6: How does Toyota obtain my mailing information? A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code TOYOTA This notice applies to your vehicle: [VIN] URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2018 – 2019 Model Year 86 Vehicles Vehicle May Stall if Low-Pressure Fuel Pump Becomes Inoperative NHTSA Recall No. 21V-587 Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Subaru has decided that a defect, which relates to motor vehicle safety, exists in certain 2018 – 2019 model year 86 vehicles. The Toyota 86 was manufactured by Subaru under an agreement between Toyota and Subaru. Toyota is administering this Safety Recall for involved 86-branded vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? According to Subaru, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may illuminate on the instrument panel, and the engine may run rough. This may result in a vehicle stall and the vehicle may unable to be restarted. This can increase the risk of a crash. What should you do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions. ✓To find a dealer near you, visitwww.toyota.com/dealers. ✓For more information on this and other Safety Recalls, including Frequently Asked Questions, visitwww.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. ✓If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00pm Eastern Time. SAMPLE What will Toyota do? Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE to you. This is an important Safety Recall The remedy will take approximately one and one half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Note that the low-pressure fuel pump which will be replaced is located inside of the fuel tank. Depending on the amount of fuel in your fuel tank when you arrive, your dealer may need to drain fuel from your fuel tank to replace the low-pressure fuel pump. Arriving to the dealership with a fuel level of 2/3 or less may allow the dealer to perform the remedy faster but is not a requirement to have this remedy performed. Please visit your authorized Toyota dealer as soon as possible to have the remedy performed. Are there any symptoms/warnings of the condition? Drivers may experience rough engine running, malfunction indicator light on the instrument panel and engine no start. If your vehicle is experiencing the condition described and you are unable to drive your vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick-up. Which warning lights and messages may be displayed if the condition is present? If the condition were to occur, the malfunction indicator lamp (MIL) shown below, may illuminate in the instrument panel cluster. In addition to the malfunction indicator lamp, other warning lamps and messages may also be displayed. Malfunction Indicator Light (MIL) Note: The malfunction indictor lamp (MIL) and other lamps and messages can be displayed for other issues unrelated to this Safety Recall. What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with SAMPLE a record of all vehicles that have not had the Safety Recall Campaign completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns”, and click on “Submit Reimbursement Request”. Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc. P O Box 259001 – SSC/CSP Reimbursements Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA SAMPLE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-587 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : AUG 10, 2021 NHTSA Recall No. : 21V-587 Manufacturer Recall No. : WRG-21 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : One Subaru Drive Camden NJ 08103 Company phone : 844-373-6614 Population : Number of potentially involved : 165,026 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2020 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Impreza 4-Door vehicles. The number of potentially affected Impreza 4-Door vehicles is 8,525. Production Dates : MAY 07, 2018 – MAY 31, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2018-2020 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Impreza Stationwagon vehicles. The number of potentially affected Impreza Stationwagon vehicles is 19,580. Production Dates : MAY 03, 2018 – MAY 31, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2019-2020 Subaru Ascent Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2019-2020 model year Ascent SUV vehicles. The number of potentially affected Ascent SUV vehicles is 22,831. Production Dates : JAN 14, 2019 – MAY 20, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2018-2020 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Legacy 4-Door vehicles. The number of potentially affected Legacy 4-Door vehicles is 15,257. Production Dates : JUN 25, 2018 – SEP 27, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2018-2020 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Outback SUV vehicles. The number of potentially affected Outback SUV vehicles is 80,148. Production Dates : JUN 25, 2018 – SEP 27, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2018-2019 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year BRZ 2-Door vehicles. The number of potentially affected BRZ 2-Door vehicles is 2,409. Production Dates : APR 06, 2018 – NOV 06, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2018-2019 Toyota 86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year Toyota 86 2-Door vehicles. The number of potentially affected Toyota 86 2-Door vehicles is 3,660. Production Dates : APR 06, 2018 – NOV 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2018-2018 Subaru Forester Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018 model year Forester SUV vehicles. The number of potentially affected Forester SUV vehicles is 2,010. Production Dates : APR 20, 2018 – AUG 07, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2018-2019 Subaru WRX Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year WRX 4-Door vehicles. The number of potentially affected WRX 4-Door vehicles is 10,606. Production Dates : APR 20, 2018 – NOV 01, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. For included vehicle models where longer solvent drying time has not been identified as a cause, functionality of the fuel pump controller (FPC) combined with a lower density impeller may lower the resistance to interference between the impeller and the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the low pressure fuel pump becomes inoperative, the check engine warning light or malfunction indicator light may illuminate, and/or the engine may run rough. In the worst case, an inoperative fuel pump may result in the engine stalling without the ability to restart the vehicle, increasing the risk of Part 573 Safety Recall Report 21V-587 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 a crash. Description of the Cause : Certain impeller production lots may have a lower impeller density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. Low pressure fuel pumps manufactured between March 2018 and March 2019 may have an impeller produced under both conditions, resin density and exposure to solvent drying for longer periods of time. If equipped, the fuel pump controller can adjust the rotational speed of the fuel pump impeller. This variability in rotational speed could affect the interference point between the impeller and the body of the fuel pump on certain vehicles. Identification of Any Warning that can Occur : Illumination of the check engine warning light or malfunction indicator light, and/or rough engine running may occur. Involved Components : Component Name 1 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022CA000 Component Name 2 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AJ140 Component Name 3 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022FL02A Component Name 4 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022FL02B Part 573 Safety Recall Report 21V-587 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 5 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AN00A Component Name 6 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022XC01A Component Name 7 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL00A Component Name 8 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL00B Component Name 9 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL01A Component Name 10 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL01B Supplier Identification : Component Manufacturer Name : Denso International America, Inc. Address : 24777 Denso Drive Southfield Michigan 48033 Part 573 Safety Recall Report 21V-587 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 Country : United States Chronology : Chronology of defect provided via separate attachment. Description of Remedy : Description of Remedy Program : For all of the potentially affected vehicles, Subaru dealers will replace the low pressure fuel pump (Component Name: PUMP WITH FILTER) with an improved part at no cost. Subaru will provide reimbursement to owners for repairs according to the general plan submitted in May 2020. How Remedy Component Differs from Recalled Component : Remedy components have a fuel pump impeller with a higher density. Identify How/When Recall Condition was Corrected in Production : The supplier began using the fuel pump with filter with a higher density impeller in July 2019. Recall Schedule : Description of Recall Schedule : Owner notification will occur within 60 days. Dealer notification is scheduled to begin on or about August 2, 2021. Planned Dealer Notification Date : AUG 02, 2021 – AUG 02, 2021 Planned Owner Notification Date : SEP 13, 2021 – SEP 27, 2021 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-587 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : AUG 25, 2021 NHTSA Recall No. : 21V-587 Manufacturer Recall No. : WRG-21 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : One Subaru Drive Camden NJ 08103 Company phone : 844-373-6614 Population : Number of potentially involved : 175,968 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2020 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Impreza 4-Door vehicles. The number of potentially affected Impreza 4-Door vehicles is 8,525. Production Dates : MAY 07, 2018 – MAY 31, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2018-2020 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Impreza Stationwagon vehicles. The number of potentially affected Impreza Stationwagon vehicles is 19,580. Production Dates : MAY 03, 2018 – MAY 31, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2019-2020 Subaru Ascent Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2019-2020 model year Ascent SUV vehicles. The number of potentially affected Ascent SUV vehicles is 22,831. Production Dates : JAN 14, 2019 – MAY 20, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2018-2020 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Legacy 4-Door vehicles. The number of potentially affected Legacy 4-Door vehicles is 17,487. Production Dates : JUN 25, 2018 – OCT 18, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2018-2019 Subaru WRX Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year WRX 4-Door vehicles. The number of potentially affected WRX 4-Door vehicles is 10,606. Production Dates : APR 20, 2018 – NOV 01, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2018-2019 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year BRZ 2-Door vehicles. The number of potentially affected BRZ 2-Door vehicles is 2,409. Production Dates : APR 06, 2018 – NOV 06, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2018-2019 Toyota 86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year Toyota 86 2-Door vehicles. The number of potentially affected Toyota 86 2-Door vehicles is 3,660. Production Dates : APR 06, 2018 – NOV 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2018-2018 Subaru Forester Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018 model year Forester SUV vehicles. The number of potentially affected Forester SUV vehicles is 2,010. Production Dates : APR 20, 2018 – AUG 07, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2018-2020 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Outback SUV vehicles. The number of potentially affected Outback SUV vehicles is 88,860. Production Dates : JUN 25, 2018 – OCT 18, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. For included vehicle models where longer solvent drying time has not been identified as a cause, functionality of the fuel pump controller (FPC) combined with a lower density impeller may lower the resistance to interference between the impeller and the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 21V-587 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : If the low pressure fuel pump becomes inoperative, the check engine warning light or malfunction indicator light may illuminate, and/or the engine may run rough. In the worst case, an inoperative fuel pump may result in the engine stalling without the ability to restart the vehicle, increasing the risk of a crash. Description of the Cause : Certain impeller production lots may have a lower impeller density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. Low pressure fuel pumps manufactured between March 2018 and March 2019 may have an impeller produced under both conditions, resin density and exposure to solvent drying for longer periods of time. If equipped, the fuel pump controller can adjust the rotational speed of the fuel pump impeller. This variability in rotational speed could affect the interference point between the impeller and the body of the fuel pump on certain vehicles. Identification of Any Warning that can Occur : Illumination of the check engine warning light or malfunction indicator light, and/or rough engine running may occur. Involved Components : Component Name 1 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022CA000 Component Name 2 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AJ140 Component Name 3 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022FL02A Component Name 4 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022FL02B Part 573 Safety Recall Report 21V-587 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 5 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AN00A Component Name 6 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022XC01A Component Name 7 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL00A Component Name 8 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL00B Component Name 9 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL01A Component Name 10 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL01B Supplier Identification : Component Manufacturer Name : Denso International America, Inc. Address : 24777 Denso Drive Southfield Michigan 48033 Part 573 Safety Recall Report 21V-587 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 Country : United States Chronology : Chronology of defect provided via separate attachment. Description of Remedy : Description of Remedy Program : For all of the potentially affected vehicles, Subaru dealers will replace the low pressure fuel pump (Component Name: PUMP WITH FILTER) with an improved part at no cost. Subaru will provide reimbursement to owners for repairs according to the general plan submitted in May 2020. How Remedy Component Differs from Recalled Component : Remedy components have a fuel pump impeller with a higher density. Identify How/When Recall Condition was Corrected in Production : The supplier began using the fuel pump with filter with a higher density impeller in July 2019. Recall Schedule : Description of Recall Schedule : Owner notification will occur within 60 days. Dealer notification is scheduled to begin on or about August 2, 2021. Planned Dealer Notification Date : AUG 02, 2021 – AUG 02, 2021 Planned Owner Notification Date : SEP 13, 2021 – SEP 27, 2021 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-587 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : JUL 29, 2021 NHTSA Recall No. : 21V-587 Manufacturer Recall No. : WRG-21 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : One Subaru Drive Camden NJ 08103 Company phone : 844-373-6614 Population : Number of potentially involved : 165,026 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2019 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year BRZ 2-Door vehicles. The number of potentially affected BRZ 2-Door vehicles is 2,409. Production Dates : APR 06, 2018 – NOV 06, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2018-2020 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Impreza 4-Door vehicles. The number of potentially affected Impreza 4-Door vehicles is 8,525. Production Dates : MAY 07, 2018 – MAY 31, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2018-2020 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Impreza Stationwagon vehicles. The number of potentially affected Impreza Stationwagon vehicles is 19,580. Production Dates : MAY 03, 2018 – MAY 31, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2019-2020 Subaru Ascent Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2019-2020 model year Ascent SUV vehicles. The number of potentially affected Ascent SUV vehicles is 22,831. Production Dates : JAN 14, 2019 – MAY 20, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2018-2020 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Legacy 4-Door vehicles. The number of potentially affected Legacy 4-Door vehicles is 15,257. Production Dates : JUN 25, 2018 – SEP 27, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2018-2020 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have an impeller produced under both conditions, lower density and exposure to solvent drying for longer periods of time. The recall population includes certain 2018-2020 model year Outback SUV vehicles. The number of potentially affected Outback SUV vehicles is 80,148. Production Dates : JUN 25, 2018 – SEP 27, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2018-2019 Toyota 86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year Toyota 86 2-Door vehicles. The number of potentially affected Toyota 86 2-Door vehicles is 3,660. Production Dates : APR 06, 2018 – NOV 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2018-2018 Subaru Forester Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018 model year Forester SUV vehicles. The number of potentially affected Forester SUV vehicles is 2,010. Production Dates : APR 20, 2018 – AUG 07, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-587 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2018-2019 Subaru WRX Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density and a fuel pump controller. For the affected vehicles, this combination may lower the resistance to interference between the impeller and the body of the fuel pump. -The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production records and supplier part production records. -How the recalled products differ from products that were not included in the recall: Included in this recall are vehicles potentially equipped with a low pressure fuel pump manufactured between March 2018 and March 2019 which may have a lower impeller density and are used on vehicles equipped with a FPC. The recall population includes certain 2018-2019 model year WRX 4-Door vehicles. The number of potentially affected WRX 4-Door vehicles is 10,606. Production Dates : APR 20, 2018 – NOV 01, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be equipped with a low pressure fuel pump produced during a specific timeframe that may include an impeller which has been manufactured with a lower density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, the impeller may become deformed enough to interfere with the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. For included vehicle models where longer solvent drying time has not been identified as a cause, functionality of the fuel pump controller (FPC) combined with a lower density impeller may lower the resistance to interference between the impeller and the body of the fuel pump, potentially causing the low pressure fuel pump to become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the low pressure fuel pump becomes inoperative, the check engine warning light or malfunction indicator light may illuminate, and/or the engine may run rough. In the worst case, an inoperative fuel pump may result in the engine stalling without the ability to restart the vehicle, increasing the risk of Part 573 Safety Recall Report 21V-587 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 a crash. Description of the Cause : Certain impeller production lots may have a lower impeller density. If the surface of the lower density impeller is exposed to solvent drying for longer periods of time, it may develop fine cracks. Low pressure fuel pumps manufactured between March 2018 and March 2019 may have an impeller produced under both conditions, resin density and exposure to solvent drying for longer periods of time. If equipped, the fuel pump controller can adjust the rotational speed of the fuel pump impeller. This variability in rotational speed could affect the interference point between the impeller and the body of the fuel pump on certain vehicles. Identification of Any Warning that can Occur : Illumination of the check engine warning light or malfunction indicator light, and/or rough engine running may occur. Involved Components : Component Name 1 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022CA000 Component Name 2 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AJ140 Component Name 3 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022FL02A Component Name 4 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022FL02B Part 573 Safety Recall Report 21V-587 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 5 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AN00A Component Name 6 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022XC01A Component Name 7 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL00A Component Name 8 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL00B Component Name 9 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL01A Component Name 10 : Pump with Filter Component Description : Pump with Filter Component Part Number : 42022AL01B Supplier Identification : Component Manufacturer Name : Denso International America, Inc. Address : 24777 Denso Drive Southfield Michigan 48033 Part 573 Safety Recall Report 21V-587 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 Country : United States Chronology : Chronology of defect provided via separate attachment. Description of Remedy : Description of Remedy Program : For all of the potentially affected vehicles, Subaru dealers will replace the low pressure fuel pump (Component Name: PUMP WITH FILTER) with an improved part at no cost. How Remedy Component Differs from Recalled Component : Remedy components have a fuel pump impeller with a higher density. Identify How/When Recall Condition was Corrected in Production : The supplier began using the fuel pump with filter with a higher density impeller in July 2019. Recall Schedule : Description of Recall Schedule : Owner notification will occur within 60 days. Dealer notification is scheduled to begin on or about August 2, 2021. Planned Dealer Notification Date : AUG 02, 2021 – AUG 02, 2021 Planned Owner Notification Date : SEP 13, 2021 – SEP 27, 2021 * NR – Not Reported

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