SAFETY RECALL 21TA05 – Vehicle May Stall During Driving at Higher Speeds – 2019-2020 Toyota Yaris

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Interim Notice) Certain 2019–2020 Model Year Yaris Sedan Vehicles Certain 2020 Model Year Yaris Hatchback & Yaris R Vehicles Vehicle May Stall During Driving NHTSA Recall No. 21V-617 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda has decided that a defect, which relates to motor vehicle safety, exists in certain 2019–2020 model year Yaris Sedan, certain 2020 model year Yaris Hatchback and Yaris R vehicles. These vehicles were designed and manufactured by Mazda under an agreement between Toyota and Mazda. Toyota is administering this Safety Recall for the Yaris vehicles listed above. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? According to Mazda, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights may be displayed on the instrument cluster, and the engine may run rough. This may result in a vehicle stall, and/or the vehicle may be unable to be restarted. If a vehicle stall occurs while driving, this could increase the risk of a crash. What will Toyota do? Toyota is currently preparing the remedy for this issue. When the remedy is available, any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. You will receive a second notification when the remedy is available. Spanish translation on back side 21TB05 Interim Traducción en español en el lado inverso INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the remedy is available. What Should You Do?  We appreciate your patience while we prepare the remedy.  We will notify you again when the remedy is available.  Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 This is an important Safety Recall. Are there any symptoms/warnings of the condition? Drivers may experience rough engine running, warning lights on the instrument cluster, engine no start, and/or loss of motive power. If your vehicle is experiencing the condition described and you are unable to drive your vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick-up. Which warning lights and messages may be displayed if the condition is present? If the condition were to occur, the check engine light shown below, may illuminate in the instrument panel cluster. In addition to the check engine light, other warning lights and may also be displayed. Note: The check engine light and other warning lights can be displayed for other issues unrelated to this Safety Recall. You will receive a second notification when the remedy is available. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns,” and click on “Submit Reimbursement Request.” Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc. P O Box 259001 – SSC/CSP Reimbursements Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Check Engine Light Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Notificación Interino) Ciertos Vehículos Yaris Sedán de año Modelo 2019–2020 Ciertos Vehículos Yaris Hatchback y Yaris R de año Modelo 2020 El Vehículo Puede Detenerse Durante la Conducción Retiro de Seguridad NHTSA No. 21V-617 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. Mazda ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor, en ciertos vehículos Yaris Sedán de año modelo 2019–2020 y ciertos vehículos Yaris Hatchback y Yaris R de año modelo 2020. Estos vehículos fueron diseñados y fabricados por Mazda bajo un acuerdo entre Toyota y Mazda. Toyota está administrando este Retiro de Seguridad para los vehículos Yaris indicados anteriormente. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Según a Mazda, los vehículos en cuestión están equipados con una bomba de combustible de baja presión la cual puede dejar de funcionar. Si esto ocurriese, se pueden mostrar las luces de advertencia en el panel de instrumentos y el motor puede funcionar de forma errática. Esto puede ocasionar que el vehículo se detenga y/o puede que el vehículo no arranque de nuevo. Si el vehículo se detiene mientras conduce, esto podría aumentar el riesgo de un choque. ¿Qué hará Toyota? Toyota está en este momento preparando el remedio para este problema. Cuando el remedio esté disponible, cualquier concesionario Toyota autorizado reemplazará SIN CARGO la bomba de combustible de baja presión con una mejorada. Usted recibirá una segunda notificación cuando el remedio esté disponible. 21TB05 Interim English version on front side Versión en inglés en el frente NOTIFICACIÓN TEMPORAL Actualmente estamos preparando el remedio. Nosotros le notificaremos de nuevo cuando el remedio esté disponible. Este aviso aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer?  Nosotros apreciamos su paciencia mientras preparamos el remedio.  Nosotros le notificaremos de nuevo cuando el remedio esté disponible.  Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las Preguntas Frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. Este es un Retiro de Seguridad importante. ¿Existen algunos síntomas/advertencias de esta condición? Los conductores pueden experimentar un funcionamiento errático del motor, las luces de advertencia en el panel de instrumentos, que el motor no arranque y/o pérdida de energía motriz. Si su vehículo está experimentando las condiciones descritas y usted no puede conducir su vehículo al concesionario, por favor comuníquese con su concesionario Toyota autorizado local, el cual coordinará recoger el vehículo. ¿Cuáles luces de advertencia y mensajes pueden mostrarse si la condición está presente? Si esta condición ocurriese, la luz de verificar el motor (Luz Indicadora de Fallas) mostrada a continuación, puede iluminarse en el panel de instrumentos. Además de la luz de verificar el motor (Luz Indicadora de Fallas), otras luces de advertencia también pueden mostrarse. Nota: La luz de verificar el motor (Luz Indicadora de Fallas) y otras luces de advertencia pueden mostrarse por otros problemas no relacionados con esté Retiro de Seguridad. Usted recibirá una segunda notificación cuando el remedio esté disponible. ¿Qué pasa si anteriormente pagó reparaciones a su vehículo por esta condición específica? Si anteriormente usted pagó una(s) reparación(es) a su vehículo por esta condición específica antes de recibir esta carta, usted puede ser elegible para el reembolso. Para que se considere su reembolso, envíe una copia de los detalles de su reparación (por ejemplo, una orden de reparación), comprobante de pago e información de propiedad al portal de autoservicio en línea de Toyota. Ingrese en su cuenta de propietarios de Toyota en https:/www.toyota.com/owners/, haga clic en la pestaña de “Resources” (Recursos), seleccione “Safety Recall and Service Campaigns” (Retiros de Seguridad y Campañas de Servicio) y haga clic en “Submit Reimbursement Request ” (Enviar solicitud de reembolso). Como alternativa, si prefiere enviar esta información por correo postal o por fax para que le consideren el reembolso, utilice el domicilio o número de fax que aparece a continuación: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc., c/o Toyota Motor North America, Inc. P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Remítase a la lista de verificación de reembolsos anexa para conocer los detalles de los documentos requeridos. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA Luz de Verificar el Motor (Luz Indicadora de Fallas)

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2019–2020 Model Year Yaris Sedan Vehicles Certain 2020 Model Year Yaris Hatchback & Yaris R Vehicles Vehicle May Stall During Driving NHTSA Recall No. 21V-617 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda has decided that a defect, which relates to motor vehicle safety, exists in certain 2019–2020 model year Yaris Sedan, certain 2020 model year Yaris Hatchback and Yaris R vehicles. These vehicles were designed and manufactured by Mazda under an agreement between Toyota and Mazda. Toyota is administering this Safety Recall for the Yaris vehicles listed above. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? According to Mazda, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights may be displayed on the instrument cluster, and the engine may run rough. This may result in a vehicle stall, and/or the vehicle may be unable to be restarted. If a vehicle stall occurs while driving, this could increase the risk of a crash. What will Toyota do? Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE to you. 21TA05 URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side Traducción en español en el lado inverso This is an important Safety Recall. The remedy will take approximately one and one half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Note that the low-pressure fuel pump which will be replaced is located inside of the fuel tank. Depending on the amount of fuel in your fuel tank when you arrive, your dealer may need to drain fuel from your fuel tank to replace the low-pressure fuel pump. Arriving to the dealership with a fuel level of 3/4 or less may allow the dealer to perform the remedy faster but is not a requirement to have this remedy performed. Please visit your authorized Toyota dealer as soon as possible to have the remedy performed. Are there any symptoms/warnings of the condition? Drivers may experience rough engine running, warning lights on the instrument cluster, engine no start, and/or loss of motive power. If your vehicle is experiencing the condition described and you are unable to drive your vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick-up. Which warning lights and messages may be displayed if the condition is present? If the condition were to occur, the check engine light shown below, may illuminate in the instrument panel cluster. In addition to the check engine light, other warning lights and may also be displayed. Note: The check engine light and other warning lights can be displayed for other issues unrelated to this Safety Recall. What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall Campaign completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns,” and click on “Submit Reimbursement Request.” Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc., P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Check Engine Light Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos Yaris Sedán de año Modelo 2019–2020 Ciertos Vehículos Yaris Hatchback y Yaris R de año Modelo 2020 El Vehículo Puede Detenerse Durante la Conducción Retiro de Seguridad NHTSA No. 21V-617 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. Mazda ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor, en ciertos vehículos Yaris Sedán de año 2019–2020 y ciertos vehículos Yaris Hatchback y Yaris R de año 2020. Estos vehículos fueron diseñados y fabricados por Mazda bajo un acuerdo entre Toyota y Mazda. Toyota está administrando este Retiro de Seguridad para los vehículos Yaris indicados anteriormente. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Según Mazda, los vehículos en cuestión están equipados con una bomba de combustible de baja presión la cual puede dejar de funcionar. Si esto ocurriese, se pueden mostrar las luces de advertencia en el panel de instrumentos y el motor puede funcionar de forma errática. Esto puede ocasionar que el vehículo se detenga y/o puede que el vehículo no arranque de nuevo. Si el vehículo se detiene mientras conduce, esto podría aumentar el riesgo de un choque. ¿Qué hará Toyota? Cualquier concesionario Toyota autorizado reemplazará SIN CARGO a usted la bomba de combustible de baja presión con una mejorada. 21TA05 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Este aviso aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer Usted?  Comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible. El remedio va a requerir el reemplazo de piezas. Le recomendamos que se comunique con su concesionario para programar una cita con anticipación para confirmar la disponibilidad de las piezas y reducir al mínimo sus inconvenientes. Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. Este es un Retiro de Seguridad importante. El remedio tardará aproximadamente una hora y media. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. Tenga en cuenta que la bomba de combustible de baja presión el cual será reemplazada está ubicada dentro del tanque de combustible. Dependiendo de la cantidad de combustible en su tanque de combustible cuando usted llegue, el concesionario puede que necesite drenar el combustible de su tanque de combustible para reemplazar la bomba de combustible de baja presión. Llegar al concesionario con un nivel de combustible de 3/4 o menos puede permitir al concesionario realizar el remedio de forma más rápida pero esto no es un requerimiento para realizar el remedio. Por favor visite su concesionario Toyota autorizado lo más pronto posible para realizar el remedio. ¿Existen algunos síntomas/advertencias de esta condición? Los conductores pueden experimentar un funcionamiento errático del motor, las luces de advertencia en el panel de instrumentos, que el motor no arranque y pérdida de energía motriz. Si su vehículo está experimentando las condiciones descritas y usted no puede conducir su vehículo al concesionario, por favor comuníquese con su concesionario Toyota autorizado local, el cual coordinará recoger el vehículo. ¿Cuáles luces de advertencia y mensajes pueden mostrarse si la condición está presente? Si esta condición ocurriese, la luz de verificar el motor (Luz indicadora de fallas) mostrada a continuación, puede iluminarse en el panel de instrumentos. Además de la luz de verificar el motor (Luz indicadora de fallas), otras luces de advertencia también pueden mostrarse. Nota: La luz de verificar el motor (Luz indicadora de fallas) y otras luces de advertencia pueden mostrarse por otros problemas no relacionados con esté Retiro de Seguridad. ¿Qué pasa si vive en California y no se ha realizado este Retiro de Seguridad? El estado de California requiere que se completen las Campañas de Retiro de Seguridad / Campañas de Servicio sobre piezas relacionadas con emisiones antes de renovar el registro del vehículo. Además, el estado requiere que cada vehículo debe pasar una prueba de emisiones (Verificación de SMOG) cada dos años y antes de que se venda. Si no se completa esta Campaña de Retiro de Seguridad GRATUITA, la Junta de Recursos de Aire de California (CARB, por sus siglas en Inglés) no permitirá que se registre su vehículo. Los reglamentos del estado de California requieren que Toyota proporcione al Departamento de Vehículos de Motor un registro de todos los vehículos a los que no se les ha completado la Campaña de Retiro de Seguridad. Su concesionario Toyota le proporcionará un formulario de comprobante de corrección del Retiro de Seguridad de Emisiones de Vehículos después de que se complete la campaña. Asegúrese de conservar este formulario, porque el DMV puede requerir que usted proporcione un comprobante de que se completó la campaña durante el proceso de renovación del registro de su vehículo. ¿Qué pasa si anteriormente pagó reparaciones a su vehículo por esta condición específica? Si anteriormente pagó reparaciones a su vehículo por esta condición específica antes de recibir esta carta, usted puede ser elegible para el reembolso. Para que se considere su reembolso, envíe una copia de los detalles de su reparación (por ejemplo, una orden de reparación), comprobante de pago e información de propiedad al portal de autoservicio en línea de Toyota. Ingrese en su cuenta de propietarios de Toyota en https:/www.toyota.com/owners/, haga clic en la pestaña “Resources” (Recursos), seleccione “Safety Recalls and Service Campaigns” (Retiros de Seguridad y Campañas de Servicio) y haga clic en “Submit Reimbursement Request” (Enviar solicitud de reembolso). Como alternativa, si prefiere enviar esta información por correo postal o por fax para que le consideren el reembolso, utilice el domicilio o número de fax que aparece a continuación: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc., P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Remítase a la lista de verificación de reembolsos anexa para conocer los detalles de los documentos requeridos. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA Luz de Verificar el Motor (Luz indicadora de fallas)

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© 2021 Toyota Motor Sales, USA ◄ IMPORTANT UPDATE ► The attached Dealer Letter has been updated. Refer to the details below. DATE TOPIC 10/27/2021 • Additional Interim Rental Opcode available 9/15/2021 • Interim Rental Opcodes now available • NHTSA Recall No. has been added The most recent update in the attached Dealer Letter will be highlighted with a red box. Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject. Thank you for your cooperation. © 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: August 6, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA05 (Interim Notice 21TB05) Certain 2019 – 2020 Model Year Yaris Sedan Certain 2020 Model Year Yaris Hatchback & Yaris R Vehicle May Stall During Driving at Higher Speeds NHTSA Recall No. 21V-617 Model Years / Model Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2019 – 2020 Yaris Sedan Early October 2018 – Early February 2020 25,700 0 2020 Yaris Hatchback / Yaris R Early August 2019 – Late January 2020 5,600 0 On August 6, 2021, based on Mazda’s investigation into this issue, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on 2019 – 2020 model year Yaris Sedan, 2020 model year Yaris Hatchback and Yaris R vehicles. Condition The subject vehicles were designed and manufactured by Mazda. According to Mazda, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights may be displayed on the instrument cluster, and the engine may run rough. This may result in a vehicle stall, and/or the vehicle may be unable to be restarted. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash. Remedy Toyota is currently preparing the remedy for this issue. When the remedy is available, authorized Toyota dealers will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. At this time, Toyota estimates the remedy can be available in the fourth quarter of 2021. Covered Vehicles There are approximately 31,300 vehicles covered by this Safety Recall. Approximately 8,000 vehicles involved in this Safety Recall were distributed to Puerto Rico. S a f e t y R e c a l l 2 1 T A 0 5 ( I n t e r i m 2 1 T B 0 5 ) – P a g e | 2 © 2021 Toyota Motor Sales, USA Owner Letter Mailing Date Toyota will notify owners by early October 2021. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory – Reminder Toyota has not identified any new vehicles in dealership inventory that are covered by this Safety Recall. However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles in dealership inventory: Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. S a f e t y R e c a l l 2 1 T A 0 5 ( I n t e r i m 2 1 T B 0 5 ) – P a g e | 3 © 2021 Toyota Motor Sales, USA Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 21TA05/21TB05” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Handling Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y R e c a l l 2 1 T A 0 5 ( I n t e r i m 2 1 T B 0 5 ) – P a g e | 4 © 2021 Toyota Motor Sales, USA Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure During the interim period, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Op Code Description 2TB5R1 Vehicle Rental 1-30 Days 2TB5R2 Vehicle Rental 31-60 Days 2TB5R3 Vehicle Rental 61-90 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. S a f e t y R e c a l l 2 1 T A 0 5 ( I n t e r i m 2 1 T B 0 5 ) – P a g e | 5 © 2021 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2021 Toyota Motor Sales, USA SAFETY RECALL 21TA05 (Interim Notice 21TB05) Certain 2019 – 2020 Model Year Yaris Sedan Certain 2020 Model Year Yaris Hatchback & Yaris R Vehicle May Stall During Driving at Higher Speeds NHTSA Recall No. 21V-617 Frequently Asked Questions Original Publication Date: August 6, 2021 ◄ IMPORTANT UPDATE ► DATE TOPIC 9/15/2021 NHTSA Recall No. has been added Q1: What is the condition? A1: The subject vehicles were designed and manufactured by Mazda. According to Mazda, the subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights may be displayed on the instrument cluster, and the engine may run rough. This may result in a vehicle stall, and/or the vehicle may be unable to be restarted. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash. Q1a: Are there any symptoms/warnings of the condition? A1a: Drivers may experience rough engine running, warning lights on the instrument cluster, engine no start, and/or loss of motive power. Q1b: Which warning lights and messages may be displayed if the condition is present? A1b: If the condition were to occur, the check engine light shown below, may illuminate in the instrument panel cluster. In addition to the check engine light, other warning lights may also be displayed. Check Engine Light Note: The check engine light and other warning lights can be displayed for other issues unrelated to this Safety Recall. FAQ Page 2 of 2 © 2021 Toyota Motor Sales, USA Q2: What is Toyota going to do? A2: Toyota is currently preparing the remedy. When the remedy becomes available, any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. Q3: When will the remedy become available? A3: Toyota is currently preparing the parts and repair instructions for the remedy. At this time, Toyota estimates that the remedy can be available in the fourth quarter 2021. Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are approximately 31,300 vehicles covered by this Safety Recall. Model Name Model Year Production Period Approximate Vehicles Yaris Sedan 2019 – 2020 Early October 2018 – Early February 2020 25,700 Yaris Hatchback / Yaris R 2020 Early August 2019 – Late January 2020 5,600 Q5: What if I previously paid for repairs related to this Safety Recall? A5: Reimbursement consideration instructions will be provided in the owner letter. Q6: How does Toyota obtain my mailing information? A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 August 6, 2021 DEFECT INFORMATION REPORT 1. Vehicle Manufacturer Name: Mazda de Mexico Vehicle Operation Av. Hiroshima 1000, Complejo Industrial Salamanca, C.P. 36875, Salamanca, Gto Affiliated U.S. Sales Company: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of Fuel Pump Assembly DENSO CORPORATION 1-1, Showa-cho, Kariya-city, Aichi-pref., 448-8661, Japan Phone: +81-566-25-5511 DENSO International America, Inc. 24777 Denso Drive, Southfield, Michigan 48086 U.S.A. Phone: +1-248-350-7500 Country of Origin: Japan and U.S.A. 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population as in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota / Yaris Hatchback, Yaris Sedan, Yaris R 2019-2020 Mazda de Mexico Vehicle Operation October 4, 2018 through February 6, 2020 Applicability Part Number Part Name Component Description MY2019-2020 Toyota Yaris Hatchback, Yaris Sedan, Yaris R 23221-WB002 Low Pressure Fuel Pump Fuel Pump MY2019-2020 Toyota Yaris Hatchback, Yaris Sedan, Yaris R 77020-WB001 Fuel Suction w/Pump & Gage Tube Assy Fuel Pump Assembly Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Based on Toyota’s current understanding of the condition from Mazda, this recall applies to certain vehicles with specific low-pressure fuel pumps supplied by Denso, containing impellers produced during specific periods under specific circumstances. These vehicles contain fuel pumps that were produced with impellers of lower density and contain a pump impeller that was exposed to production solvent drying for longer periods of time, which may deform when exposed to higher levels of ambient environmental temperatures. Vehicles with fuel pumps that were not produced under the aforementioned conditions are not included at this time. 3. Total Number of Vehicles Potentially Involved: Toyota Yaris Hatchback, Yaris Sedan, Yaris R : 31,307 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Unknown. Toyota is unable to provide an estimate of the percentage of vehicles to actually contain the defect. Whether the issue in each case will lead to a vehicle stall while driving at higher speeds depends on many variables, such as the specific production condition of fuel pump impeller and vehicle operating conditions such as the level of ambient environmental temperatures. 5. Description of Problem: The subject vehicles are equipped with a low-pressure fuel pump, located in the fuel tank, that supplies fuel pressure to the fuel injection system. These fuel pumps may include impellers which have been manufactured with lower density. If these impellers were exposed to production solvent drying for longer periods of time and higher levels of ambient environmental temperatures, higher levels of surface cracking may occur. In this condition, excessive fuel absorption may occur, resulting in increased impeller deformation. In some cases, the impeller may deform to a point that creates sufficient interference with the fuel pump body to cause the fuel pump to become inoperative. An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. 6. Chronology of Principal Events: March – November 2020: Mazda, which is responsible for the vehicle’s design and manufacture, began an investigation into low-pressure fuel pump failures in the field. (Although the supplier was Denso, it was later learned that the fuel pump design was different than those in other Toyota models.) Toyota did not have access to the design information; therefore, to support Mazda’s investigation, at the end of March, Toyota began providing Mazda with fuel pumps recovered from the field. Initially, three recovered fuel pumps were sent to Mazda. Mazda reported that, for one of the fuel pumps it had received, the impeller was deforming due to low material density and extended drying time of solvent used in testing. Mazda also hypothesized that variation in field usage, such as environmental temperature in different regions and fuel type used by customers, could be additional contributors to impeller deformation. Mazda then investigated nine additional fuel pumps that had been recovered from the field. Eight of these pumps had impeller deformation, while the ninth pump was contaminated by outside influences, and its failure was unrelated to impeller deformation. Later, Mazda found four additional fuel pumps with impeller deformation. Throughout this time, Toyota continued to recover field parts to support Mazda’s investigation. December 2020 – July 2021: Based on the recovered field parts and other investigation actions conducted by Mazda, Mazda reported that, for the fuel pumps in the subject vehicles, exposure to higher environmental temperatures appeared to be a factor. Based on this information, Mazda considered the temperature exposure for the subject vehicles in different markets and continued to investigate the specifics of how this factor, when combined with the other factors that had been previously identified as relevant (lower density impellers and longer exposure to solvent drying) could lead to sufficient interference between the impeller and the fuel pump body to cause the fuel pump to become inoperative. Denso conducted heat cycle testing to understand how environmental temperature influenced impeller deformation. Test results demonstrated that impeller deformation accelerates with higher temperature. In addition, to support Mazda’s further investigation, Toyota provided field data to Mazda for different North American markets. August 4, 2021: Based on the investigation by Mazda, it was determined that, if these impellers, which were manufactured with lower density, were exposed to production solvent drying for longer periods of time and higher levels of ambient environmental temperatures, higher levels of surface cracking may occur. In this condition, excessive fuel absorption may occur, resulting in increased impeller deformation. In some cases, the impeller may deform to a point that creates sufficient interference with the fuel pump body to cause the fuel pump to become inoperative. An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. As of July 29, 2021, Toyota’s best engineering judgment is that there are a total of 123 Field Technical Reports, 37 of which were confirmed (received between March 13, 2020 and July 29, 2021), and 1,432 warranty claims, 62 of which were confirmed (received between April 15, 2019 and July 29, 2021), that have been received from U.S. sources that relate or may relate to the subject fuel pump failures. The majority of reports and claims were for illumination of check engine and master warning indicators and engine no start cases. 7. Description of Corrective Repair Action: For all involved vehicles, Toyota dealers will replace the low-pressure fuel pump assembly with an improved one. Reimbursement Plan for pre-notification remedies The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by October 5, 2021. A copy of the draft owner notification will be submitted as soon as it is available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on August 6, 2021. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim / Remedy] 21TB05 / 21TA05

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-617 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : SEP 27, 2021 NHTSA Recall No. : 21V-617 Manufacturer Recall No. : 21TB05 / 21TA05 Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 31,307 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2020 Toyota Yaris Hatchback, Yaris Sedan, Yaris R Vehicle Type : Body Style : Power Train : NR Descriptive Information : Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Based on Toyota’s current understanding of the condition from Mazda, this recall applies to certain vehicles with specific low-pressure fuel pumps supplied by Denso, containing impellers produced during specific periods under specific circumstances. These vehicles contain fuel pumps that were produced with impellers of lower density and contain a pump impeller that was exposed to production solvent drying for longer periods of time, which may deform when exposed to higher levels of ambient environmental temperatures. Vehicles with fuel pumps that were not produced under the aforementioned conditions are not included at this time. Note: Toyota is unable to provide an estimate of the percentage of vehicles to actually contain the defect. Whether the issue in each case will lead to a vehicle stall while driving at higher speeds depends on many variables, such as the specific production condition of fuel pump impeller and vehicle operating conditions such as the level of ambient environmental temperatures. However, as the NHTSA manufacturer portal requires a numerical value be entered, Toyota has entered the value “1.” For the purpose of this report, “1” means “unknown.” Toyota has not estimated that the percentage of vehicles to actually contain the defect to be 1%. Production Dates : OCT 04, 2018 – FEB 06, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-617 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The subject vehicles are equipped with a low-pressure fuel pump, located in the fuel tank, that supplies fuel pressure to the fuel injection system. These fuel pumps may include impellers which have been manufactured with lower density. If these impellers were exposed to production solvent drying for longer periods of time and higher levels of ambient environmental temperatures, higher levels of surface cracking may occur. In this condition, excessive fuel absorption may occur, resulting in increased impeller deformation. In some cases, the impeller may deform to a point that creates sufficient interference with the fuel pump body to cause the fuel pump to become inoperative. An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Low Pressure Fuel Pump Component Description : Fuel Pump Component Part Number : 23221-WB002 Component Name 2 : Fuel Suction w/Pump & Gage Tube Assy Component Description : Fuel Pump Assembly Component Part Number : 77020-WB001 Part 573 Safety Recall Report 21V-617 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Denso Corporation Address : 1-1, Showa-cho Kariya-city, Aichi-pref. Foreign States 448-8661 Country : Japan Chronology : Please see the attached Part 573 Defect Information Report for the full chronology. Description of Remedy : Description of Remedy Program : For all involved vehicles, Toyota dealers will replace the low-pressure fuel pump assembly with an improved one. Reimbursement Plan for pre-notification remedies: The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by October 5, 2021. A copy of the draft owner notification will be submitted as soon as it is available. Notifications to distributors/dealers will be sent on August 6, 2021. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : AUG 06, 2021 – AUG 06, 2021 Planned Owner Notification Date : SEP 30, 2021 – OCT 05, 2021 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-617 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : AUG 06, 2021 NHTSA Recall No. : 21V-617 Manufacturer Recall No. : 21TB05 / 21TA05 Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 31,307 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2019-2020 Toyota Yaris Hatchback, Yaris Sedan, Yaris R Vehicle Type : Body Style : Power Train : NR Descriptive Information : Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Based on Toyota’s current understanding of the condition from Mazda, this recall applies to certain vehicles with specific low-pressure fuel pumps supplied by Denso, containing impellers produced during specific periods under specific circumstances. These vehicles contain fuel pumps that were produced with impellers of lower density and contain a pump impeller that was exposed to production solvent drying for longer periods of time, which may deform when exposed to higher levels of ambient environmental temperatures. Vehicles with fuel pumps that were not produced under the aforementioned conditions are not included at this time. Note: Toyota is unable to provide an estimate of the percentage of vehicles to actually contain the defect. Whether the issue in each case will lead to a vehicle stall while driving at higher speeds depends on many variables, such as the specific production condition of fuel pump impeller and vehicle operating conditions such as the level of ambient environmental temperatures. Production Dates : OCT 04, 2018 – FEB 06, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-617 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The subject vehicles are equipped with a low-pressure fuel pump, located in the fuel tank, that supplies fuel pressure to the fuel injection system. These fuel pumps may include impellers which have been manufactured with lower density. If these impellers were exposed to production solvent drying for longer periods of time and higher levels of ambient environmental temperatures, higher levels of surface cracking may occur. In this condition, excessive fuel absorption may occur, resulting in increased impeller deformation. In some cases, the impeller may deform to a point that creates sufficient interference with the fuel pump body to cause the fuel pump to become inoperative. An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Low Pressure Fuel Pump Component Description : Fuel Pump Component Part Number : 23221-WB002 Component Name 2 : Fuel Suction w/Pump & Gage Tube Assy Component Description : Fuel Pump Assembly Component Part Number : 77020-WB001 Part 573 Safety Recall Report 21V-617 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Denso Corporation Address : 1-1, Showa-cho Kariya-city, Aichi-pref. Foreign States 448-8661 Country : Japan Chronology : Please see the attached Part 573 Defect Information Report for the full chronology. Description of Remedy : Description of Remedy Program : For all involved vehicles, Toyota dealers will replace the low-pressure fuel pump assembly with an improved one. Reimbursement Plan for pre-notification remedies: The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by October 5, 2021. A copy of the draft owner notification will be submitted as soon as it is available. Notifications to distributors/dealers will be sent on August 6, 2021. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : AUG 06, 2021 – AUG 06, 2021 Planned Owner Notification Date : SEP 30, 2021 – OCT 05, 2021 * NR – Not Reported

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