2018-2021 Toyota Tundra SAFETY RECALL 21TA06 Potential Increased Risk of Vehicle Fire

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© 2020 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: September 2, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA06 (Interim Notice 21TB06) Certain 2018 – 2021 Model Year Tundra Potential Increased Risk of Vehicle Fire Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2018 – 2021 Tundra Early June 2017 – Late March 2021 158,500 10 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On September 2, 2021 Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2018 – 2021 model year Tundra vehicles. Condition The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. Remedy Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Covered Vehicles There are approximately 158,500 vehicles covered by this Safety Recall. Approximately 300 vehicles involved in this Safety Recall were distributed to Puerto Rico. Owner Letter Mailing Date (Interim) Toyota will notify owners by November 2, 2021. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y R e c a l l 2 1 T A 0 6 ( I n t e r i m 2 1 T B 0 6 ) – D – P a g e | 2 © 2020 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 10 vehicles in new dealer inventory as of September 1, 2021. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 1 T A 0 6 ( I n t e r i m 2 1 T B 0 6 ) – D – P a g e | 3 © 2020 Toyota Motor Sales, USA Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email, state “Disclosure Form 21TA06/21TB06” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. Customer Handling S a f e t y R e c a l l 2 1 T A 0 6 ( I n t e r i m 2 1 T B 0 6 ) – D – P a g e | 4 © 2020 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2020 Toyota Motor Sales, USA SAFETY RECALL 21TA06 (Interim Notice 21TB06) Certain 2018 – 2021 Model Year Tundra Potential Increased Risk of Vehicle Fire Frequently Asked Questions Original Publication Date: September 2, 2021 Q1: What is the condition? A1: The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. Q1a: Are there any warnings that this condition exists? A1a: Yes, customer may see smoke from the headlight assembly. Q1b: Is there anything I can do to avoid this condition before the recall remedy is applied? A1b: Until the remedy is performed, avoid repeatedly leaving on the high beams while stationary or driving at low speeds for extended periods of time (for example, multiple hours). During these situations, use the low beam if it is safe to do so. Q2: What is Toyota going to do? A2: Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Q3: When will the remedy become available? A3: At this time, Toyota estimates that the remedy can be available in early 2022 Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are approximately 158,500 vehicles covered by this Safety Recall. Model Name Model Year Production Period Tundra 2018-2021 Early June 2017 – Late March 2021 Note: Only Tundra vehicles manufactured in the production period above and equipped with halogen headlamps are involved in this safety recall. Tundra vehicles equipped with LED headlamps are NOT involved in this safety recall. Q4a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.? A4a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q5: How does Toyota obtain my mailing information? A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. FAQ Page 2 of 2 © 2020 Toyota Motor Sales, USA Q6: What if I have additional questions or concerns? A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 September 2, 2021 DEFECT INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Manufacturing, Texas, Inc. [“TMMTX”] 1 Lone Star Pass, San Antonio, TX 78264-3413 Affiliated U.S. Sales Company: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of Wire Harness: SEWS NA 1018 ASHLEY STREET BOWLING GREEN, KY 42103 Phone: (270) 782-7397 Country of Origin: Philippines 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population as in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota / Tundra 2018-2021 TMMTX June 6, 2017 through March 24, 2021 Applicability Part Number Part Name Component Description MY2018-2021 Toyota Tundra 82111-0CQ50-A WIRE, ENGINE ROOM MAIN Engine Room Main Wire Harness MY2018-2021 Toyota Tundra 82111-0CQ60-A MY2018-2021 Toyota Tundra 82111-0CQ70-A MY2018-2021 Toyota Tundra 82111-0CQ80-A MY2018-2021 Toyota Tundra 82111-0CK01-A MY2018-2021 Toyota Tundra 82111-0CK11-A MY2018-2021 Toyota Tundra 82111-0CK21-A MY2018-2021 Toyota Tundra 82111-0CK31-A MY2018-2021 Toyota Tundra 82111-0CK41-A MY2018-2021 Toyota Tundra 82111-0CK51-A MY2018-2021 Toyota Tundra 82111-0CK61-A MY2018-2021 Toyota Tundra 82111-0CK71-A MY2018-2021 Toyota Tundra 82111-0CK81-A Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This recall applies to the aforementioned Tundra vehicles equipped with halogen headlamps that were designed incorrectly to allow the circuits for both the high and low beam bulb filaments to be energized simultaneously when the high beams are switched on. Tundra vehicles with non-halogen headlamps are not affected. Other Toyota and Lexus vehicles sold in the U.S. are not equipped with the headlamp electrical circuit described below. 3. Total Number of Vehicles Potentially Involved: Toyota Tundra: 158,489 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Unknown. Although all of the subject vehicles equipped with halogen headlamps contain the incorrectly designed headlamp electrical circuit described below, whether the issue in each case will lead to a fire that may propagate to other parts of the vehicle depends on the customer usage pattern. 5. Description of Problem: The subject vehicles are equipped with halogen headlamp electrical circuits that were designed incorrectly to allow the circuits for both the high and low beam bulb filaments to be energized simultaneously when the high beams are switched on. If the high beams are subjected to repeated extended use (e.g., continuously switched “on” in a commercial setting when the vehicle is idling or driving at low speed for extended periods of time and not allowing air flow to cool the headlamp connector), excess heat over multiple days could lead to degradation of the bulb insulation and eventually the bulb connector. This can cause an open headlamp circuit, leading to an inoperative headlamp that can be noticed by the driver and repaired. However, if an open circuit does not occur, there is a possibility that the connector could continue to overheat, resulting in an increased risk of a fire that may propagate to other parts of the vehicle. 6. Chronology of Principal Events: April 2020 – September 2020 In early April 2020, Toyota received the first field report alleging a thermal event at the headlamp connector on a subject vehicle. The report alleged the headlamp caught on fire. Toyota inspected the vehicle and observed a melted headlamp assembly and headlamp connector. However, the damage did not appear to propagate beyond the headlamp assembly. The parts were recovered and were sent to the respective suppliers for investigation. The bulb supplier investigated the internal structure of the bulb and could not identify any interior shorts or abnormalities within the bulb. The wire harness supplier investigated the recovered parts and observed that the wire harness had been damaged but could not determine what may have caused the damage or if it was related to the allegation. Based on the investigation described above of the recovered parts, the suppliers reported that the aforementioned thermal event was not caused by a manufacturing defect, but were unable to determine the cause of the thermal event. October 2020 – December 2020 By October, Toyota had received multiple field reports, a majority of which alleged an inoperative bulb and/or a melted headlamp connector; a few alleged a flame at the headlamp assembly. A number of the reports were for commercially used fleet vehicles in Midland, Texas. Toyota hypothesized that there may be unique road conditions or customer usage conditions, so Toyota undertook a field investigation in Midland to conduct various tests on headlamps of customer and Toyota fleet vehicles, including temperature evaluations. Toyota surveyed some of these customers’ driving patterns and conducted duplication testing. During that testing (i.e., following the drive patterns described during the customer surveys which included parking the vehicle with the high beams illuminated for extended periods of time (~1 hour)), Toyota observed that, after approximately 30 minutes of idling the vehicle with the high beams turned on, the temperature of the connector exceeded the maximum design specification temperature of the headlamp connector. At this point, it was unknown what was causing this to occur. In November, Toyota requested the supplier to conduct duplication testing (i.e., 8 hours per day, daily, for less than 1 week) on the headlamp assembly to attempt to match the observations from the aforementioned field investigation. During duplication testing, initially the test results did not match the field investigation observation of an abnormal rise in temperature of the headlamp connector in approximately 30 minutes. After Toyota reviewed the supplier’s test set up, it was observed that the set up only energized either the high or low beams but not both. After a further review of the previously collected field investigation information, it was observed that this supplier test did not match what was observed in the field because, in those field cases, when the high beams were illuminated, both high and low beams were energized and simultaneously illuminated. Toyota requested the supplier to re-run the tests (this time, 8 hours per day, daily, for approximately 2 – 3 weeks) with both the high and low beams energized. As a result of the additional testing, it was observed that the connector temperature did increase and some minor melting damage to the connector occurred, but it did not result in a flame. Toyota reviewed the headlamp specification and determined that the specification was incorrect as the high and low beam circuits for halogen head lamps should not be simultaneously energized. January 2021 – March 2021 At this point, it appeared that the incorrect wiring specification may be contributing to the inoperative headlamp allegations. However, supplier testing thus far had only observed increased temperatures and minor melting damage. Additional testing for more extended periods of time was needed to determine whether the condition resulting from this incorrect wiring specification could produce a flame that could propagate to other areas of the vehicle. As a result, Toyota began a series of studies to understand the other customers use cases which led to the reports of inoperative headlamps and/or melted connectors or alleged flame at the headlamp assembly occurring in the subject vehicles. As a result of these studies, Toyota was able to identify that some customers were using their high beams for extended periods of time during idle or very slow-moving conditions. Toyota used this new information for additional duplication testing to understand the contributing factors for the aforementioned conditions and to understand the possibility of any flame at the headlamp assembly to propagate outside of the assembly. April 2021 – August 2021 In mid-April Toyota began duplication testing using a bench test with the headlamp assembly and the wire harness connector to determine if a flame could be produced from prolonged activation of the high and low beam circuits under conditions modeling the aforementioned information. Toyota energized the bulbs in both the high and low beams for 8 hours per day. During the following 30 business days, Toyota observed the maximum temperature of the bulb and the connector incrementally increased daily. In June, on the 31st business day of testing a flame was produced at the headlamp connector; however, during this first test, the flame was extinguished. Toyota sent some of the test parts to the supplier for evaluation and continued the testing for the additional test pieces. Toyota continued the aforementioned testing and was unable to produce another flame in the headlamp assembly with the additional test pieces. As Toyota could not create another flame to observe any potential propagation to the headlamp assembly, Toyota decided to conduct a different test by introducing a flame onto the headlamp connector in order to observe potential propagation within the headlamp assembly. Toyota was able to observe that a flame which begins at the headlamp connector could propagate through the headlamp assembly. August 27, 2021 Although this testing was conducted using only the headlamp assembly and connector, Toyota’s engineering judgement based on the flame propagation was that it was possible for the flame to spread to other parts of the vehicle (e.g., front fender, hood, etc.). Based on the results of the above investigation, Toyota decided, out of an abundance of caution, to conduct a voluntary safety recall campaign. As of August 24, 2021, based on a diligent review of records, Toyota’s best engineering judgement is that there are 18 Toyota Field Technical Reports (12 alleging an inoperative headlamp and/or damage to the headlamp connector (e.g., connectors melting), but no apparent flame, and 6 alleging a flame at the headlamp assembly) and 47 warranty claims (44 alleging an inoperative headlamp and/or damage to the headlamp connector (e.g., connectors melting), but no apparent flame, and 3 alleging a flame at the headlamp assembly) that have been received from U.S. sources that relate or may relate to this condition and which were considered in the decision to submit this report. 7. Description of Corrective Repair Action: For all involved vehicles, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Reimbursement Plan for pre-notification remedies The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by November 1, 2021. A copy of the draft owner notification will be submitted as soon as it is available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on September 2, 2021. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim / Remedy] 21TB06 / 21TA06

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 September 16, 2021 AMENDED DEFECT INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Manufacturing, Texas, Inc. [“TMMTX”] 1 Lone Star Pass, San Antonio, TX 78264-3413 Affiliated U.S. Sales Company: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of Wire Harness: SEWS NA 1018 ASHLEY STREET BOWLING GREEN, KY 42103 Phone: (270) 782-7397 Country of Origin: Philippines 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population as in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota / Tundra 2018-2021 TMMTX June 6, 2017 through March 24, 2021 Applicability Part Number Part Name Component Description MY2018-2021 Toyota Tundra 82111-0CQ50-A WIRE, ENGINE ROOM MAIN Engine Room Main Wire Harness MY2018-2021 Toyota Tundra 82111-0CQ60-A MY2018-2021 Toyota Tundra 82111-0CQ70-A MY2018-2021 Toyota Tundra 82111-0CQ80-A MY2018-2021 Toyota Tundra 82111-0CK01-A MY2018-2021 Toyota Tundra 82111-0CK11-A MY2018-2021 Toyota Tundra 82111-0CK21-A MY2018-2021 Toyota Tundra 82111-0CK31-A MY2018-2021 Toyota Tundra 82111-0CK41-A MY2018-2021 Toyota Tundra 82111-0CK51-A MY2018-2021 Toyota Tundra 82111-0CK61-A MY2018-2021 Toyota Tundra 82111-0CK71-A MY2018-2021 Toyota Tundra 82111-0CK81-A Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This recall applies to the aforementioned Tundra vehicles equipped with halogen headlamps that were designed incorrectly to allow the circuits for both the high and low beam bulb filaments to be energized simultaneously when the high beams are switched on. Tundra vehicles with non-halogen headlamps are not affected. Other Toyota and Lexus vehicles sold in the U.S. are not equipped with the headlamp electrical circuit described below. 3. Total Number of Vehicles Potentially Involved: Toyota Tundra: 158,489 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Unknown. Although all of the subject vehicles equipped with halogen headlamps contain the incorrectly designed headlamp electrical circuit described below, whether the issue in each case will lead to a fire that may propagate to other parts of the vehicle depends on the customer usage pattern. 5. Description of Problem: The subject vehicles are equipped with halogen headlamp electrical circuits that were designed incorrectly to allow the circuits for both the high and low beam bulb filaments to be energized simultaneously when the high beams are switched on. If the high beams are subjected to repeated extended use (e.g., continuously switched “on” in a commercial setting when the vehicle is idling or driving at low speed for extended periods of time and not allowing air flow to cool the headlamp connector), excess heat over multiple days could lead to degradation of the bulb insulation and eventually the bulb connector. This can cause an open headlamp circuit, leading to an inoperative headlamp that can be noticed by the driver and repaired. However, if an open circuit does not occur, there is a possibility that the connector could continue to overheat, resulting in an increased risk of a fire that may propagate to other parts of the vehicle. 6. Chronology of Principal Events: April 2020 – September 2020 In early April 2020, Toyota received the first field report alleging a thermal event at the headlamp connector on a subject vehicle. The report alleged the headlamp caught on fire. Toyota inspected the vehicle and observed a melted headlamp assembly and headlamp connector. However, the damage did not appear to propagate beyond the headlamp assembly. The parts were recovered and were sent to the respective suppliers for investigation. The bulb supplier investigated the internal structure of the bulb and could not identify any interior shorts or abnormalities within the bulb. The wire harness supplier investigated the recovered parts and observed that the wire harness had been damaged but could not determine what may have caused the damage or if it was related to the allegation. Based on the investigation described above of the recovered parts, the suppliers reported that the aforementioned thermal event was not caused by a manufacturing defect, but were unable to determine the cause of the thermal event. October 2020 – December 2020 By October, Toyota had received multiple field reports, a majority of which alleged an inoperative bulb and/or a melted headlamp connector; a few alleged a flame at the headlamp assembly. A number of the reports were for commercially used fleet vehicles in Midland, Texas. Toyota hypothesized that there may be unique road conditions or customer usage conditions, so Toyota undertook a field investigation in Midland to conduct various tests on headlamps of customer and Toyota fleet vehicles, including temperature evaluations. Toyota surveyed some of these customers’ driving patterns and conducted duplication testing. During that testing (i.e., following the drive patterns described during the customer surveys which included parking the vehicle with the high beams illuminated for extended periods of time (~1 hour)), Toyota observed that, after approximately 30 minutes of idling the vehicle with the high beams turned on, the temperature of the connector exceeded the maximum design specification temperature of the headlamp connector. At this point, it was unknown what was causing this to occur. In November, Toyota requested the supplier to conduct duplication testing (i.e., 8 hours per day, daily, for less than 1 week) on the headlamp assembly to attempt to match the observations from the aforementioned field investigation. During duplication testing, initially the test results did not match the field investigation observation of an abnormal rise in temperature of the headlamp connector in approximately 30 minutes. After Toyota reviewed the supplier’s test set up, it was observed that the set up only energized either the high or low beams but not both. After a further review of the previously collected field investigation information, it was observed that this supplier test did not match what was observed in the field because, in those field cases, when the high beams were illuminated, both high and low beams were energized and simultaneously illuminated. Toyota requested the supplier to re-run the tests (this time, 8 hours per day, daily, for approximately 2 – 3 weeks) with both the high and low beams energized. As a result of the additional testing, it was observed that the connector temperature did increase and some minor melting damage to the connector occurred, but it did not result in a flame. Toyota reviewed the headlamp specification and determined that the specification was incorrect as the high and low beam circuits for halogen head lamps should not be simultaneously energized. January 2021 – March 2021 At this point, it appeared that the incorrect wiring specification may be contributing to the inoperative headlamp allegations. However, supplier testing thus far had only observed increased temperatures and minor melting damage. Additional testing for more extended periods of time was needed to determine whether the condition resulting from this incorrect wiring specification could produce a flame that could propagate to other areas of the vehicle. As a result, Toyota began a series of studies to understand the other customers use cases which led to the reports of inoperative headlamps and/or melted connectors or alleged flame at the headlamp assembly occurring in the subject vehicles. As a result of these studies, Toyota was able to identify that some customers were using their high beams for extended periods of time during idle or very slow-moving conditions. Toyota used this new information for additional duplication testing to understand the contributing factors for the aforementioned conditions and to understand the possibility of any flame at the headlamp assembly to propagate outside of the assembly. April 2021 – August 2021 In mid-April Toyota began duplication testing using a bench test with the headlamp assembly and the wire harness connector to determine if a flame could be produced from prolonged activation of the high and low beam circuits under conditions modeling the aforementioned information. Toyota energized the bulbs in both the high and low beams for 8 hours per day. During the following 30 business days, Toyota observed the maximum temperature of the bulb and the connector incrementally increased daily. In June, on the 31st business day of testing a flame was produced at the headlamp connector; however, during this first test, the flame was extinguished. Toyota sent some of the test parts to the supplier for evaluation and continued the testing for the additional test pieces. Toyota continued the aforementioned testing and was unable to produce another flame in the headlamp assembly with the additional test pieces. As Toyota could not create another flame to observe any potential propagation to the headlamp assembly, Toyota decided to conduct a different test by introducing a flame onto the headlamp connector in order to observe potential propagation within the headlamp assembly. Toyota was able to observe that a flame which begins at the headlamp connector could propagate through the headlamp assembly. August 27, 2021 Although this testing was conducted using only the headlamp assembly and connector, Toyota’s engineering judgement based on the flame propagation was that it was possible for the flame to spread to other parts of the vehicle (e.g., front fender, hood, etc.). Based on the results of the above investigation, Toyota decided, out of an abundance of caution, to conduct a voluntary safety recall campaign. As of August 24, 2021, based on a diligent review of records, Toyota’s best engineering judgement is that there are 18 Toyota Field Technical Reports dated between April 2, 2020 and April 22, 2021 (12 alleging an inoperative headlamp and/or damage to the headlamp connector (e.g., connectors melting), but no apparent flame, and 6 alleging a flame at the headlamp assembly) and 47 warranty claims dated between July 31, 2018 and July 21, 2021 (44 alleging an inoperative headlamp and/or damage to the headlamp connector (e.g., connectors melting), but no apparent flame, and 3 alleging a flame at the headlamp assembly) that have been received from U.S. sources that relate or may relate to this condition and which were considered in the decision to submit this report. 7. Description of Corrective Repair Action: For all involved vehicles, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Reimbursement Plan for pre-notification remedies The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by November 1, 2021. A copy of the draft owner notification will be submitted as soon as it is available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on September 2, 2021. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: [Interim / Remedy] 21TB06 / 21TA06

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Interim Notice) Certain 2018–2021 Model Year Tundra Vehicles Potential Increased Risk of Vehicle Fire Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2018–2021 model year Tundra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. What will Toyota do? Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed, FREE OF CHARGE. Spanish translation on back side 21TB06 Interim Traducción en español en el lado inverso INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the remedy is available. What Should You Do?  Until the remedy is performed, avoid repeatedly leaving on the high beams while stationary or driving at low speeds for extended periods of time (for example, multiple hours). During these situations, use the low beam if it is safe to do so.  We appreciate your patience while we prepare the remedy.  We will notify you again when the remedy is available.  Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 This is an important Safety Recall. You will receive a second notification when the remedy is available. If you see smoke coming from either of your headlamps, your vehicle may be experiencing symptoms related to this Safety Recall. If you are operating the vehicle when you experience these symptoms, carefully stop in a safe location, turn the headlamps and ignition off, and exit the vehicle. Do not continue to drive the vehicle and contact your local Toyota dealer for further assistance. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns,” and click on “Submit Reimbursement Request.” Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc. P O Box 259001 – SSC/CSP Reimbursements Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Notificación Interino) Ciertos Vehículos Tundra de año Modelo 2018–2021 Posible Riesgo de Fuego en el Vehículo Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor en ciertos vehículos Tundra de año modelo 2018–2021. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Los vehículos sujetos están equipados con faros delanteros de halógeno que permite que los circuitos para ambos filamentos de los focos de las bombillas altas y bajas estén energizados al mismo tiempo cuando los focos altos estén encendidos. Bajo ciertas condiciones, si repetidamente se dejan los focos altos encendidos por un periodo de tiempo extendido mientras el vehículo está en marcha lenta o se conduce a bajas velocidades, existe la posibilidad que el conector de la bombilla pudiera sobrecalentarse a un nivel que pudiera ocasionar un riesgo de fuego el cual pudiera propagarse a otras partes del vehículo. ¿Qué hará Toyota? Toyota actualmente está preparando el remedio. Cuando el remedio esté disponible, los concesionarios Toyota modificarán el conjunto del arnés de cables del motor e inspeccionarán el conector de la bombilla del faro delantero, la bombilla y el conjunto del faro delantero. Si se encuentra que uno o más de estos componentes está dañado debido a la condición de sobrecalentamiento, el(los) componente(s) dañado(s) será(n) reemplazado(s) con uno(s) nuevo(s) según sea necesario, SIN CARGO. 21TB06 Interim English version on front side Versión en inglés en el frente NOTIFICACIÓN INTERINO Actualmente estamos preparando el remedio. Nosotros le notificaremos de nuevo cuando el remedio esté disponible. Este aviso aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer?  Hasta que el remedio sea realizado, evite dejar encendidos repetidamente los focos altos mientras está detenido o está conduciendo a bajas velocidades por periodos de tiempo extendido (por ejemplo, varias horas). Durante estas situaciones, utilice los focos bajos si es seguro hacerlo.  Nosotros apreciamos su paciencia mientras preparamos el remedio.  Nosotros le notificaremos de nuevo cuando el remedio esté disponible.  Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las Preguntas Frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. Este es un Retiro de Seguridad importante. Usted recibirá una segunda notificación cuando el remedio esté disponible. Si usted observa que sale humo de cualquier faro delantero, su vehículo puede estar experimentando estos síntomas relacionados con este Retiro de Seguridad. Si está utilizando el vehículo cuando usted esté experimentando estos síntomas, cuidadosamente deténgase en una ubicación segura, apague los faros delanteros y el ignición y salga del vehículo. No continúe conduciendo el vehículo y comuníquese con su concesionario Toyota local para recibir asistencia adicional. ¿Qué pasa si anteriormente pagó reparaciones a su vehículo por esta condición específica? Si anteriormente usted pagó una(s) reparación(es) a su vehículo por esta condición específica antes de recibir esta carta, usted puede ser elegible para el reembolso. Para que se considere su reembolso, envíe una copia de los detalles de su reparación (por ejemplo, una orden de reparación), comprobante de pago e información de propiedad al portal de autoservicio en línea de Toyota. Ingrese en su cuenta de propietarios de Toyota en https:/www.toyota.com/owners/, haga clic en la pestaña de “Resources” (Recursos), seleccione “Safety Recall and Service Campaigns” (Retiros de Seguridad y Campañas de Servicio) y haga clic en “Submit Reimbursement Request ” (Enviar solicitud de reembolso). Como alternativa, si prefiere enviar esta información por correo postal o por fax para que le consideren el reembolso, utilice el domicilio o número de fax que aparece a continuación: Toyota Brand Engagement Center – TSR Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc. P O Box 259001 – SSC/CSP Reimbursements Plano, Texas 75025-9001 FAX: 310-381-7756 Remítase a la lista de verificación de reembolsos anexa para conocer los detalles de los documentos requeridos. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la Línea Directa de Seguridad del Vehículo al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2018–2021 Model Year Tundra Vehicles Potential Increased Risk of Vehicle Fire NHTSA Recall No. 21V-688 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2018–2021 model year Tundra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. 21TA06 URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible.  The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience.  Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 English version on front side Versión en inglés en el frente What will Toyota do? Any authorized Toyota dealer will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed, FREE OF CHARGE. This is an important Safety Recall. The remedy should take approximately 3 and a half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Until the remedy is performed, avoid repeatedly leaving on the high beams while stationary or driving at low speeds for extended periods of time (for example, multiple hours). During these situations, use the low beam if it is safe to do so. If you see smoke coming from either of your headlamps, your vehicle may be experiencing symptoms related to this Safety Recall. If you are operating the vehicle when you experience these symptoms, carefully stop in a safe location, turn the headlamps and ignition off, and exit the vehicle. Do not continue to drive the vehicle and contact your local Toyota dealer for further assistance. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns,” and click on “Submit Reimbursement Request.” Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc., P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos Tundra de Año Modelo 2018–2021 Posible Riesgo de Fuego en el Vehículo Retiro de Seguridad NHTSA No. 21V-688 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehîculos Motorizados. Toyota ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor en ciertos vehículos Tundra de año modelo 2018–2021. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Los vehículos sujetos están equipados con faros delanteros de halógeno que permiten que los circuitos para ambos filamentos de las bombillas de los faros altos y bajos estén energizados al mismo tiempo cuando los focos altos están encendidos. Bajo ciertas condiciones, si repetidamente se dejan encendidos los focos altos por un periodo de tiempo extendido mientras el vehículo está en mínimo o se conduce a bajas velocidades, existe la posibilidad que el conector de la bombilla pudiera sobrecalentarse a un nivel que pudiera ocasionar un riesgo de fuego el cual pudiera propagarse a otras partes del vehículo. 21TA06 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer?  Por favor comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible.  El remedio va a requerir el reemplazo de piezas. Le recomendamos que se comunique con su concesionario para programar una cita con anticipación para confirmar la disponibilidad de las piezas y reducir al mínimo sus inconvenientes.  Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m. y los sábados de 9:00 a.m. a 7:00 p.m., Hora del Este. ¿Qué hará Toyota? Cualquier concesionario Toyota autorizado modificará el conjunto del arnés de cables del motor e inspeccionará el conector de la bombilla del faro delantero, la bombilla y el conjunto del faro delantero. Si se encuentra que uno o más de estos componentes está dañado debido a la condición de sobrecalentamiento, el(los) componente(s) dañado(s) será(n) reemplazado(s) con uno(s) nuevo(s) según sea necesario, SIN CARGO. Este es un Retiro de Seguridad importante. El remedio deberá tardar aproximadamente 3 horas y media. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. Hasta que el remedio sea realizado, evite dejar encendidas repetidamente los focos altos mientras está detenido o está conduciendo a bajas velocidades por periodos de tiempo extendido (por ejemplo, varias horas). Durante estas situaciones, utilice los focos bajos si es seguro hacerlo. Si usted observa que sale humo de cualquiera de los faros delanteros, su vehículo puede estar experimentando estos síntomas relacionados con este Retiro de Seguridad. Si está utilizando el vehículo cuando esté experimentando estos síntomas, cuidadosamente deténgase en una ubicación segura, apague los faros delanteros y el encendido y salga del vehículo. No continúe conduciendo el vehículo y comuníquese con su concesionario Toyota local para recibir asistencia adicional. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. ¿Qué pasa si anteriormente pagó reparaciones a su vehículo por esta condición específica? Si anteriormente usted pagó una(s) reparación(es) a su vehículo por esta condición específica antes de recibir esta carta, usted puede ser elegible para el reembolso. Para que se considere su reembolso, envíe una copia de los detalles de su reparación (por ejemplo, una orden de reparación), comprobante de pago e información de propiedad al portal de autoservicio en línea de Toyota. Ingrese en su cuenta de propietarios de Toyota en https:/www.toyota.com/owners/, haga clic en la pestaña de “Resources” (Recursos), seleccione “Safety Recall and Service Campaigns” (Retiros de Seguridad y Campañas de Servicio) y haga clic en “Submit Reimbursement Request ” (Enviar solicitud de reembolso). Como alternativa, si prefiere enviar esta información por correo postal o por fax para que le consideren el reembolso, utilice el domicilio o número de fax que aparece a continuación: Toyota Brand Engagement Center – TSR, Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc., P O Box 259001 – SSC/CSP Reimbursements, Plano, Texas 75025-9001 FAX: 310-381-7756 Remítase a la lista de verificación de reembolsos anexa para conocer los detalles de los documentos requeridos. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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© 2020 Toyota Motor Sales, USA •• PROTECTED 関係者外秘 ◄IMPORTANT UPDATE ► The attached FAQ has been updated. Refer to the details below. DATE TOPIC 12/16/2021 The attached FAQ has an update for remedy timing. The most recent update in the attached FAQ will be highlighted with a red box. Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject. Thank you for your cooperation. © 2020 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: September 2, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA06 (Interim Notice 21TB06) Certain 2018 – 2021 Model Year Tundra Potential Increased Risk of Vehicle Fire Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2018 – 2021 Tundra Early June 2017 – Late March 2021 158,500 10 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On September 2, 2021 Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2018 – 2021 model year Tundra vehicles. Condition The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. Remedy Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Covered Vehicles There are approximately 158,500 vehicles covered by this Safety Recall. Approximately 300 vehicles involved in this Safety Recall were distributed to Puerto Rico. Owner Letter Mailing Date (Interim) Toyota will notify owners by November 2, 2021. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y R e c a l l 2 1 T A 0 6 ( I n t e r i m 2 1 T B 0 6 ) – D – P a g e | 2 © 2020 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 10 vehicles in new dealer inventory as of September 1, 2021. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 1 T A 0 6 ( I n t e r i m 2 1 T B 0 6 ) – D – P a g e | 3 © 2020 Toyota Motor Sales, USA Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email, state “Disclosure Form 21TA06/21TB06” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. Customer Handling S a f e t y R e c a l l 2 1 T A 0 6 ( I n t e r i m 2 1 T B 0 6 ) – D – P a g e | 4 © 2020 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2020 Toyota Motor Sales, USA SAFETY RECALL 21TA06 (Interim Notice 21TB06) Certain 2018 – 2021 Model Year Tundra Potential Increased Risk of Vehicle Fire Frequently Asked Questions Original Publication Date: September 2, 2021 Q1: What is the condition? A1: The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. Q1a: Are there any warnings that this condition exists? A1a: Yes, customer may see smoke from the headlight assembly. Q1b: Is there anything I can do to avoid this condition before the recall remedy is applied? A1b: Until the remedy is performed, avoid repeatedly leaving on the high beams while stationary or driving at low speeds for extended periods of time (for example, multiple hours). During these situations, use the low beam if it is safe to do so. Q2: What is Toyota going to do? A2: Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Q3: When will the remedy become available? A3: At this time, Toyota estimates that the remedy can be available in mid to late 1st quarter 2022 Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are approximately 158,500 vehicles covered by this Safety Recall. Model Name Model Year Production Period Tundra 2018-2021 Early June 2017 – Late March 2021 Note: Only Tundra vehicles manufactured in the production period above and equipped with halogen headlamps are involved in this safety recall. Tundra vehicles equipped with LED headlamps are NOT involved in this safety recall. Q4a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.? A4a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q5: How does Toyota obtain my mailing information? A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. FAQ Page 2 of 2 © 2020 Toyota Motor Sales, USA Q6: What if I have additional questions or concerns? A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: September 2, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA06 (Remedy Notice) Certain 2018 – 2021 Model Year Tundra Potential Increased Risk of Vehicle Fire NTHSA Recall No. 21V-688 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2018 – 2021 Tundra Early June 2017 – Late March 2021 158,500 10 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On September 2, 2021 Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2018 – 2021 model year Tundra vehicles. Condition The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. Remedy Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Important Note: The dates specified in this table are estimates and are subject to change. Phase Model Years Region Model Approximate Total Vehicles Estimated Remedy Availability Timing 1 2018-2021 California, GST and SET Tundra 109,000 Remedy Available Now 2 2018-2021 All Other Tundra 49,500 Late May Campaign Phase Interpretation Campaigns may be launched in phases due to many factors, such as: the nature of the repair, parts availability, etc. It is important that each VIN is confirmed using TIS to determine if the vehicle is in the remedy or interim phase. Only perform the repair that is available for the specific VIN. If a remedy repair is performed on an interim phase vehicle, the claim will be subject to debit. S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 2 © 2022 Toyota Motor Sales, USA REMEDY PHASE – ELIGIBLE FOR REPAIR STATUS IDENTIFICATION A: Campaign Description: 21TA06 Remedy B: Campaign Status: Remedy Available • This vehicle is eligible to have the remedy performed. INTERIM PHASE – FUTURE REPAIR STATUS IDENTIFICATION A: Campaign Description: 21TB06 Interim B: Campaign Status: Remedy Not Available • This vehicle is in the interim phase; the remedy CANNOT be performed at this time. Covered Vehicles There are approximately 158,500 vehicles covered by this Safety Recall. Approximately 300 vehicles involved in this Safety Recall were distributed to Puerto Rico. Owner Letter Mailing Date Phase 1 mailing will start late April and continue over several weeks. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. B B A A S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 3 © 2022 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 10 vehicles in new dealer inventory as of September 1, 2021. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 4 © 2022 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email state “Disclosure Form 21TA06” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 5 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Head Unit Notifications Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed. When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety Recall completed. The message will completely clear from the vehicle once the following conditions are met: The Safety Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens weekly. Owners who receive a head unit notification after having this Safety Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Aaron Fowles (469) 292-1097 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 6 © 2022 Toyota Motor Sales, USA Parts Ordering Process – Non SET and GST Parts Ordering Process It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. Part Number Description Quantity 04001-2410C Wire, Engine Room Main Repair Kit* 1 The following parts are only needed based on inspection and if damage is found; it is anticipated that very few vehicles will require these parts. Part Number Description Quantity (As needed) 04001-2610C Connector, Repair Kit 1* 90084-98033 Bulb 2** 81150-0C130 Headlight Assembly RH 1** 81110-0C130 Headlight Assembly LH 1** ** Headlamp Assembly comes with bulb preinstalled, no need to order bulbs if replaced. Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels: • T652 – Body Electrical Diagnosis Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Parts Recovery Procedures All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 7 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedure Verify Vehicle Eligibility1. Confirm vehicle VIN matches the RO.2. Check for Campaign eligibility using TIS.No further action required.Not CoveredCoveredCampaign complete.Return the vehicle to the customer.Inspect Headlamp Assembly(LH and RH)Confirm Operation of Headlamps (LH and RH)Check the Campaign Status of the VIN to determine if Remedy is availableRemedy AvailableThe Remedy for this vehicle is not available at this time.Refer to the Toyota Dealer Letter for Remedy Launch timing.21TA06 Dealer LetterRemedy NotAvailableRemove Headlamp Assemblies(LH and RH)Inspect Headlamp Connector (LH and RH)OKNGModify Engine Wire Harness & Replace Headlamp Connector & Bulb (LH and RH)Modify Engine Wire Harness & Replace Headlamp Connector and Assembly (LH and RH)Aim Headlamps(LH and RH)Confirm Operation of Headlamps (LH and RH)Inspect Headlamp Bulb (LH and RH)OKModify Engine Wire HarnessOKInspect Headlamp Assembly(LH and RH)NGOKInspect Headlamp Assembly(LH and RH)OKNGModify Engine Wire Harness & Replace Bulb (LH and RH) S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 8 © 2022 Toyota Motor Sales, USA Op Code Description Flat Rate Hours 21T06A Modify Engine Wire Harness 2.2 21T06B Modify Engine Wire Harness + Replace LH and RH Headlamp Connector and Bulb 2.3 21T06C Modify Engine Wire Harness + Replace LH and RH Headlamp Assy and Connector. 3.2 21T06D Modify Engine Wire Harness + Replace LH and RH Headlamp Bulb 2.2 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. S a f e t y R e c a l l 2 1 T A 0 6 ( R e m e d y N o t i c e ) – D – P a g e | 9 © 2022 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA SAFETY RECALL 21TA06 (Remedy Notice) Certain 2018 – 2021 Model Year Tundra Potential Increased Risk of Vehicle Fire Frequently Asked Questions Original Publication Date: September 2, 2021 Q1: What is the condition? A1: The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. Q1a: Are there any warnings that this condition exists? A1a: Yes, customer may see smoke from the headlight assembly. Q1b: Is there anything I can do to avoid this condition before the recall remedy is applied? A1b: Until the remedy is performed, avoid repeatedly leaving on the high beams while stationary or driving at low speeds for extended periods of time (for example, multiple hours). During these situations, use the low beam if it is safe to do so. Q2: What is Toyota going to do? A2: Toyota dealers will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed. Important Note: The dates specified in this table are estimates and are subject to change. Phase Model Years Region Model Approximate Total Vehicles Estimated Remedy Availability Timing 1 2018-2021 California, GST and SET Tundra 109,000 Remedy Available Now 2 2018-2021 All Other Tundra 49,500 Late May Q3: Which and how many vehicles are covered by this Safety Recall? A3: There are approximately 158,500 vehicles covered by this Safety Recall. Approximately 300 Vehicles involved in this Safety Recall were distributed to Puerto Rico Model Name Model Year Production Period Tundra 2018-2021 Early June 2017 – Late March 2021 Note: Only Tundra vehicles manufactured in the production period above and equipped with halogen headlamps are involved in this safety recall. Tundra vehicles equipped with LED headlamps are NOT involved in this safety recall. FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q4: How long will the repair take? A4: The repair takes approximately 3 and a half hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q5: What if I previously paid for repairs related to this Safety Recall? A5: Reimbursement consideration instructions will be provided in the owner letter. Q6: How does Toyota obtain my mailing information? A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. TOYOTA This notice applies to your vehicle: [VIN] URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT SAFETY RECALL 21TA06 (Remedy Notice) Certain 2018 – 2021 Model Year Tundra Vehicles Potential Increased Risk of Vehicle Fire NHTSA Recall No. 21V-688 Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2018 – 2021 model year Tundra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The subject vehicles are equipped with halogen headlamps that allow the circuits for both the high and low beam bulb filaments to be energized at the same time when the high beams are switched on. Under some conditions, if the high beams are repeatedly left on for an extended period while the vehicle is idling or driving at low speed, there is a possibility that the bulb connector could overheat to a level that can result in an increased risk of a fire that can propagate to other parts of the vehicle. What should you do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. What will Toyota do? Any authorized Toyota dealer will modify the engine wire harness assembly and inspect the headlight bulb connector, bulb, and headlight assembly. If one or more of these components is found to be damaged due to this overheating condition, the damaged component(s) will be replaced with new ones as needed, FREE OF CHARGE. This is an important Safety Recall. The remedy should take approximately 3 and a half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Until the remedy is performed, avoid repeatedly leaving on the high beams while stationary or driving at low speeds for extended periods of time (for example, multiple hours). During these situations, use the low beam if it is safe to do so. If you see smoke coming from either of your headlamps, your vehicle may be experiencing symptoms related to this Safety Recall. If you are operating the vehicle when you experience these symptoms, carefully stop in a safe location, turn the headlamps and ignition off, and exit the vehicle. Do not continue to drive the vehicle and contact your local Toyota dealer for further assistance. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. What if you have previously paid for repairs to your vehicle for this specific condition? If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details (for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab, select “Safety Recalls and Service Campaigns”, and click on “Submit Reimbursement Request”. Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the address or fax number shown below: Toyota Brand Engagement Center – TSR Toyota Motor Sales, USA, Inc. c/o Toyota Motor North America, Inc. P O Box 259001 – SSC/CSP Reimbursements Plano, Texas 75025-9001 FAX: 310-381-7756 Please refer to the attached Reimbursement Checklist for required documentation details. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota Sincerely, Toyota Motor Sales, USA © 2022 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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