RECALL 22TA03 – Vehicle Stability Control System May Not Default to “On” – 2020-2022 Toyota

April 13, 2022 NHTSA CAMPAIGN NUMBER: 22V239000

Stability Control Deactivated on Startup/FMVSS 126

Driving with a deactivated stability control system increases the risk of a crash.

 

NHTSA Campaign Number: 22V239

Manufacturer Toyota Motor Engineering & Manufacturing

Components ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 458,054

 

Summary

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX, Lexus NX HEV, Lexus NX PHEV, Toytoa RAV4 HEV, 2021-2022 Lexus LS HEV, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander HEV vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”

 

Remedy

Dealers will update the Skid Control ECU software, free of charge. Owner notification letters are expected to be mailed May 16, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is 22TA03. Lexus’ number for this recall is 22LA01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


SAFETY (NONCOMPLIANCE) RECALL 22TA03 – Remedy Notice

Certain 2020 – 2022 Model Year Highlander Hybrid
Certain 2021 – 2022 Model Year Mirai
Certain 2021 – 2022 Model Year Rav4 Prime
Certain 2022 Model Year Rav4 Hybrid
Certain 2021 – 2022 Sienna Hybrid
Certain 2021 – 2022 Venza Hybrid
Vehicle Stability Control System May Not Default to “On”
NHTSA Recall No. 22V-239

 

Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory
2020 – 2022 Highlander Hybrid Early October 2019 – Early April 2022 129,600 382
2021 – 2022 Mirai Late May 2020 – Early April 2022 3,900 51
2021 – 2022 Rav4 Prime Late November 2019 – Late March 2022 38,400 53
2022 Rav4 Hybrid Early September 2021 – Early April 2022 47,600 574
2021 – 2022 Sienna Hybrid Early March 2020 – Early April 2022 140,900 1151
2021 – 2022 Venza Hybrid Early March 2020 – Early April 2022 91,100 122

 

STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.

Refer to Dealer Inventory Procedures section for more details.

 

On April 26, 2022, Toyota amended a previously filed Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA). The amended Noncompliance Information Report (NCIR) added 52 model year 2021 Sienna Hybrid vehicles, 2 model year 2022 Rav4 Prime vehicles and 1 model year 2020 Highlander Hybrid vehicle.

 

Condition

A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement.  Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions.

 

Remedy

Any authorized Toyota dealer will update the software in the Skid Control ECU FREE OF CHARGE.

 

Covered Vehicles

There are approximately 451,500 vehicles covered by this Safety (Noncompliance) Recall. Approximately 2,200 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.

 

Owner Letter Mailing Date

Toyota will notify owners by the middle of June 2022.

Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.

Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.

 

Toyota Certified Used Vehicle (TCUV)

The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.

 

Toyota Rent-A-Car (TRAC) & Service Loaners

Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.

 

Customer Contacts

Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.

Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

 

Head Unit Notifications

Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety (Noncompliance) Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed.

When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety (Noncompliance) Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety (Noncompliance) Recall completed.

The message will completely clear from the vehicle once the following conditions are met: The Safety (Noncompliance) Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens daily.

Owners who receive a head unit notification after having this Safety (Noncompliance) Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

 

Salvage Title Vehicles

Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.

For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.

 

Vehicles Emission Recall Proof of Correction Form (California only)

As this Safety (Noncompliance) Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form after repairs have been completed. The vehicle owner may require this form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Booklets can be ordered from the MDC (material number 00410-92007).

Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by December 2022. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner.

 


Frequently Asked Questions

Original Publication Date: April 15, 2022

 

Q1: What is the condition?

A1: A software error can cause the Vehicle Stability Control system (VSC) not to default to “ON” the next time the car is started under certain circumstances. This can result in noncompliance with a federal safety requirement.  Operating the vehicle with VSC deactivated could increase the risk of a crash in certain driving conditions.

 

Q1a: What are the specific circumstances under which this condition could occur?

A1a: If the driver manually turns off the VSC by the VSC in-vehicle control and the ignition is turned off and then turned back on while the brake pedal is continuously depressed, the VSC will not return to the default ON setting at the next ignition cycle.

 

Q2: Are there any symptoms/warnings before the condition can occur?

A2: No. However, when the VSC system is not activated, a warning light on the instrument panel will be continuously displayed alerting the driver that the VSC system is not activated.

 

Q3: Is there anything I can do to avoid this condition?

A3: This condition does not occur as long as you fully release the brake pedal between ignition cycles. In addition, if the VSC system is off when the vehicle is started, you can press your VSC / TRAC button shown below to reactivate the VSC system.

 

Q4: What is Toyota going to do?

A4: Toyota will send an owner notification by first class mail by the middle of June 2022, advising owners to make an appointment with their authorized Toyota dealer to have the software in the Skid Control ECU updated FREE OF CHARGE.

NOTE (Customers who live in the state of California)

The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall completed.

 

Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process.

 

Q5: Which and how many vehicles are covered by this Safety (Noncompliance) Recall?

A5: There are approximately 451,500 vehicles covered by this Safety (Noncompliance) Recall.

Model Name Model Year Production Period
Highlander Hybrid 2020 – 2022 Early October 2019 – Early April 2022
Mirai 2021 – 2022 Late May 2020 – Early April 2022
Rav4 Prime 2012 – 2022 Late November 2019 – Late March 2022
Rav4 Hybrid 2022 Early September 2021 – Early April 2022
Sienna Hybrid 2021 -2022 Early March 2020 – Early April 2022
Venza Hybrid 2021 – 2022 Early March 2020 – Early April 2022

 

Q5a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety (Noncompliance) Recall in the U.S.?

A5a: Yes, there are approximately 6,600 Lexus vehicles covered by Safety (Noncompliance) Recall 22LA01. The following vehicles are covered: certain Lexus LS 500h vehicles, certain Lexus LX 600 vehicles, certain Lexus NX 350h vehicles and certain Lexus NX 450h+ vehicles.

 

Q6: How long will the repair take?

A6: The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

 

Q7: How does Toyota obtain my mailing information?

A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.Q8:What if I have additional questions or concerns?A8:If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

 


TECHNICAL INSTRUCTIONS
FOR
SAFETY (NONCOMPLIANCE) RECALL 22TA03
Vehicle Stability Control System May Not Default to “On”
Certain 2020 – 2022 Model Year Highlander Hybrid
Certain 2021 – 2022 Model Year Mirai
Certain 2021 – 2022 Model Year Rav4 Prime
Certain 2022 Model Year Rav4 Hybrid
Certain 2021 – 2022 Sienna Hybrid
Certain 2021 – 2022 Venza Hybrid

 

TECHNICAL INSTRUCTIONS RECALL 22TA03 – Vehicle Stability Control System May Not Default to “On” – 2020-2022 Toyota

 


 

 


17 Affected Products

Vehicles

MAKE MODEL YEAR
LEXUS LS500 H 2021-2022
LEXUS LX600 2022
LEXUS NX350H 2022
LEXUS NX450H+ 2022
TOYOTA HIGHLANDER HYBRID 2020-2022
TOYOTA MIRAI 2021-2022
TOYOTA RAV4 HYBRID 2022
TOYOTA RAV4 PRIME 2021-2022
TOYOTA SIENNA 2021-2022
TOYOTA VENZA 2021-2022

 


13 Associated Documents

Manufacturer Notices(to Dealers,etc) – Toyota Date: April 14, 2022 SAFETY (NONCOMPLIANCE) RECALL 22TA03 (Interim Notice 22TB03)

RCMN-22V239-5187.pdf 67.842KB

RCMN-22V239-5187

 


Manufacturer Notices(to Dealers,etc) – Lexus Date: April 13, 2022 SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01)

RCMN-22V239-0368.pdf 262.644KB

RCMN-22V239-0368

 


Remedy Instructions and TSB

RCRIT-22V239-3745.pdf 986.067KB

RCRIT-22V239-3745

 


Recall Acknowledgement

RCAK-22V239-5091.pdf 702.877KB

RCAK-22V239-5091

 


Manufacturer Notices(to Dealers,etc) – Lexus Date: April 13, 2022 SAFETY (NONCOMPLIANCE) RECALL 22LA01 (Interim Notice 22LB01)

RCMN-22V239-0221.pdf 59.37KB

RCMN-22V239-0221

 


April 13, 2022 NONCOMPLIANCE INFORMATION REPORT

RMISC-22V239-9556.pdf 138.28KB

RMISC-22V239-9556

 


Noncompliance Notice 573 Report

RCLRPT-22V239-3515.PDF 224.259KB

RCLRPT-22V239-3515

 


Remedy Instructions and TSB

RCRIT-22V239-7693.pdf 1538.424KB

RCRIT-22V239-7693

 


Manufacturer Notices(to Dealers,etc) – Toyota Date: April 13, 2022 SAFETY (NONCOMPLIANCE) RECALL 22TA03 (Interim Notice 22TB03)

RCMN-22V239-6013.pdf 250.383KB

RCMN-22V239-6013

 


Manufacturer Notices(to Dealers,etc) – Toyota Date: April 15,2022 SAFETY (NONCOMPLIANCE) RECALL 22TA03 – Remedy Notice

RCMN-22V239-3811.pdf 308.424KB

RCMN-22V239-3811

 


Manufacturer Notices(to Dealers,etc) – Lexus Date: April 15, 2022 SAFETY (NONCOMPLIANCE) RECALL 22LA01 – Remedy Notice

RCMN-22V239-2431.pdf 330.87KB

RCMN-22V239-2431

 


April 26, 2022 AMENDED NONCOMPLIANCE INFORMATION REPORT (22V-239)

RMISC-22V239-8635.pdf 337.844KB

RMISC-22V239-8635

 


Manufacturer Notices(to Dealers,etc) – Toyota DATE: 04/27/2022 TOPIC: Additional vehicles have been added to this Safety (Noncompliance) Recall

RCMN-22V239-7244.pdf 321.606KB

RCMN-22V239-7244

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V239&docType=RCL

 


 

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  • [Extensive Vehicle Coverage + 9 Languages]----The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes Suzuki, Honda, Mitsubishi, Nissan, Toyota, Mazda, Hyundai, Kia, Subaru, Infiniti, Lexus, Acura, Isuzu, Ford, GM, Chrysler, Benz, BMW, VW, Opel, Volvo, Fiat, Land Rover, Seat, Skoda, Audi, Porsche, Saab, Jaguar and many others. Support 9 different languages.
Bestseller No. 8
ABS SRS Engine Transmission Car Code Reader with ABS Bleeding/EPB/Oil/SAS/Throttle/Brake Reset OBDII Automotriz Scan Tool, Free Update" rel="nofollow noopener sponsored" target="_blank"> CGSULIT OBD2 Scanner Diagnostic Tool - SC860 All System ABS SRS Engine Transmission Car Code Reader with ABS Bleeding/EPB/Oil/SAS/Throttle/Brake Reset OBDII Automotriz Scan Tool, Free Update
  • 【Your Own Auto Repair Shop】CGSULIT SC860 OBD2 scanner provides you full system diagnotic service at the same price as 4-system scanners on the market. What's more, five free hot reset functions are definitely a big surprise for car owners. No need to go to auto repair shop after changing oil, brake pads, throttle body, etc., our scan tool helps you to perform reset operation.
  • 【5 Maintenance Functions】As 2022 fully optimized new version, CGSULIT SC860 code scanner possesses five more pragmatic reset services-- ABS Bleeding, Oil Reset, EPB (electronic parking brake) Reset, SAS (steering angle sensor) Calibration, Throttle Body Alignment. Worth having to repair car by yourself anywhere.
  • 【All System Diagnostic Scanner】Our code reader not only check common engine, ABS, SRS, transmission system, also diagnostic like body, chassis, BMS, SAS, EPB, Throttle, TPMS, AC, Light system, etc. Read live data of ECU, sensors and modules, locate root causes, clear fault codes and turn off warning light on all available vehicle systems . Simple operation but accurately master condition of car.
  • 【 Enhanced OBDii 10 Functions】 AutoVIN shortens the time of acquiring vehicle info efficiently; Live data stream shows running condition anytime; I/M readiness allows to check if vehicle is ready for annual emission test; Built-in DTC Lookup quickly know the definition of error codes...all these on SC860 car scanner are a big plus.
  • 【Innovative Customized Design】 Really use out of box, Plug & Play. Larger 4.3” TFT color display intuitively show diagnostic data in graph or detailed text. “Shortcut setting” makes you One-Click access to lovely car scanning. “Custom list” focus on suspicious or symptom-specific system for saving time. Perfect balance of functionality and affordability.
Bestseller No. 9
CGSULIT SC630 OBD2 Scanner ABS/Airbag/Engine/SAS Auto Diagnostic Scan Tool Bi-Directional Control with ABS Brake Bleed Car Code Reader for VSA SRS ABS Engine SAS Light Reset Active Test Auto VIN
  • 🏆【2 IN 1 DIAGNOSTIC SCANNER】Maybe you’re a “power user” who wants more than that, SC630 is an Enhanced scanner diagnostic tool designed for Engine, ABS, SAS, and SRS monitoring. As a top-level Bidirectional/Active tests tool activates and commends ABS/airbag components, You can also use it as a universal OBDII scanner for generic check engines. 🚩Please confirm that the SC630 is compatible with your vehicle via Amazon messaging with your car's make, model and year of release prior to purchase
  • 🛠️【ABS SCANNER READER SUPPORTS MORE ADVANCED FEATURES】The automotive code scanner supports ABS system diagnosis and performs in-depth examination for your car, including Auto bleed test, ABS manual control tests, ABS motor test, Locate the cause of failure, and assists car owner and professional technicians with repairs and clear ABS warning lights, save your time and money at the service station!
  • 🌞【PERFORM RESET SERVICES, NO MORE EXTRA FEE】Using the CGSULIT SC630 obd2 scanner, you can diagnose the system failure of the car in advance, and turn off the warning light (MIL) on the dashboard after the problem is resolved, and turn off the VSA SRS Engine SAS light for maintenance. ABS braking system and SRS system diagnostics will maximize the safety of you and your family in the event of a vehicle breakdown. With this obd2 car srs scanner, you too can become a professional mechanic.
  • 🏆【SEND COMMANDS WITH BIDIRECTIONAL CONTROLS】SC630 car diagnostic tool can send commands to the integrity of abs srs system or vehicle modules to test the working status, allowing you to perform two-way diagnostic tests on the systems and components of anti-lock braking systems and airbags, without using vehicle controls. It can read/erase code, view live data, freeze frames, retrieve ECU information, Helps mechanics/technicians quickly locate bad parts on cars.
  • 🔥【FREE YOURSELF FROM THE SHACKLES OF "SAS CALIBRATION "】A well-functioning SAS system is critical to both passenger and driver safety. The SC630 hand-held car sas scanner quickly and efficiently allows users to retrieve, read and interpret SAS system problems and monitor SAS system function to quickly diagnose and fix the cause of the problem, Thus keeping your car up and running.
Bestseller No. 10
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader,Diagnostic Scan Tool with SRS Airbag Scanner,Car Diagnostic Scanner for Cars
  • 🎁【Great Gift Idea】: Top present choice for your father, husband, brother or boyfriend.EVERY CAR OWNER WILL NEED IT! It comes with protective case with rugged and handy design.Get NT604 Elite car code reader and give your lover a surprise!
  • 🔔【Easy to Use--Work out of box】+【FOXWELL 2022 New Version】 FOXWELL NT604 Elite scan tool is the 2022 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
  • 🍎【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your lovely cars and pinpoint the problem for you, which saves time and money for you. It will turn off the warning light for you after you fix the problem, making you to know more about your cars and do your own repair.
  • 🥑【2 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100 USD), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual emission test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
  • 🍓【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your VIN and vehicle info rapidly, no need to take time to find your VIN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.

Last update on 2022-08-12 / Affiliate links / Images from Amazon Product Advertising API

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