22TA09 – Upper Child Seat Anchor Welds May Fail During a Crash – 2022-2023 Toyota Tacoma

July 21, 2022 NHTSA CAMPAIGN NUMBER: 22V520000

Child Seat May Not Secure Properly/FMVSS 225

An insufficient weld may prevent the child seat from being anchored properly, allowing the seat to move during a sudden stop or crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V520

Manufacturer Toyota Motor Engineering & Manufacturing

Components CHILD SEAT

Potential Number of Units Affected 75,316

 

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Tacoma vehicles. One or more of the individual welds in the upper child seat anchors may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage System.”

 

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed September 02, 2022. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota’s number for this recall is 22TB09/ 22TA09.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


2022 Toyota Tacoma
2022 Toyota Tacoma

 


Certain 2022-2023 Model Year Tacoma Vehicles

Upper Child Seat Anchor Welds May Fail During a Crash

 

Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory
2022 – 2023 Late October 2021 – Late May 2022 75,300 130

 

STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.

Refer to Dealer Inventory Procedures section for more details.

 

On July 21, 2022, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2022 – 2023 model year Tacoma vehicles.

 

Condition

The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury.

 

Remedy

Toyota is currently developing the remedy for this issue. Once the remedy is available, affected owners will be advised to take their vehicles to a Toyota dealer to have the repair performed.

 

Covered Vehicles

There are approximately 75,300 vehicles covered by this Safety (Noncompliance) Recall. There are no vehicles distributed to Puerto Rico involved in this Safety (Noncompliance) Recall.

 

Owner Letter Mailing Date

Toyota will notify owners by mid-September 2022.

Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.

Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS.

 

New Vehicles in Dealership Inventory

There are approximately 130 vehicles in new dealer inventory as of July 15, 2022.

 

Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock

To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.

 

Pre-Owned Vehicles in Dealer Inventory

Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety (Noncompliance) Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety (Noncompliance) Recall and that the remedy is currently being prepared by Toyota.

Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available.

Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email, state “Disclosure Form 22TA08” and include the VIN.

NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

 

Toyota Certified Used Vehicle (TCUV)

The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.

 

Toyota Rent-A-Car (TRAC) & Service Loaners

Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.

 

Customer Contacts

Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.

Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

 

Salvage Title Vehicles

Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.

For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.

 

Media Contacts

It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tyler Litchenberger (469) 292-2671 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media.

 


Certain 2022 – 2023 Model Year Tacoma Vehicles

Upper Child Seat Anchor Welds May Fail During a Crash

 

Frequently Asked Questions

Original Publication Date: July 21, 2022

 

Q1: What is the condition?

The upper child seat anchors of the involved vehicles may not have been welded sufficiently and may not meet minimum strength requirements. Vehicles with upper child seat anchor welds that do not meet strength requirements do not comply with applicable regulations in the U.S. An insufficient weld may allow the child seat to move during a sudden stop or crash, increasing the risk of injury.

 

Q1a: What are the child seat anchor?

A1a: The subject vehicles are equipped with three (3) upper child seat anchors for the rear seat, shown in the illustration below.  The upper anchors are designed to secure child restraint systems featuring a top “tether” strap.

Upper child seat anchors

Note: the color of the anchors in your vehicle will match the factory-painted exterior color of your vehicle. They may not be red as shown in the illustration and picture above.

 

Q2: Are there any warnings that this condition exists?

No. There are no warnings that this condition exists.

 

Q3: Can I do anything to prevent the condition from happening?

Until the remedy is performed on your vehicle, please refer to the owner’s manual or other instructions provided with your child restraint system to determine if alternate means to secure your child seat is available.  Always follow the instructions provided with your child restraint system.  In addition, you may wish to you use a different vehicle to transport your child until the remedy is performed.  Children should always be transported in a child seat that is appropriate for their age and weight.  

 

Q4: What is Toyota going to do?

Toyota is currently preparing the remedy for this issue and will inform affected customers to take their vehicle to a Toyota dealer for the free repair once it is available.

 

Q5: When will the remedy become available?

Toyota estimates the remedy will be available by late August 2022.

 

Q6: Which and how many vehicles are covered by this Safety (Noncompliance) Recall?

There are approximately 75,300 vehicles covered by this Safety (Noncompliance) Recall.

Model Name Model Year Production Period
Tacoma 2022 – 2023 Late October 2021 – Late May 2022

 

Q7: How does Toyota obtain my mailing information?

Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.

 

Q8: What if I have additional questions or concerns?

If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

 


July 21, 2022

 

NONCOMPLIANCE INFORMATION REPORT

 

Vehicle Manufacturer Name:

Toyota Motor Manufacturing, Baja California, Inc. [“TMMBC”]

Carretera Libre Tijuana Tecate 33143 El Realito, 22550 Tijuana, B.C., Mexico

 

Affiliated U.S. Sales Company

Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024

 

Manufacturer of the Back Panel Sub Assembly:

Toyota Auto Body Company, California, Inc. [“TABC”]

6375 N Paramount Blvd, Long Beach, California 90805, United States

Phone: +1-562-984-3305

 

Identification of Involved Vehicles and Affected Components:

Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below.

Make/Car Line Model Year Manufacturer Production Period
Toyota / Tacoma 2022 – 2023 TMMBC October 21, 2021 through May 28, 2022

 

Applicability Part Number Part Name Component Description
Toyota / Tacoma 64109-04140 REINFORCEMENT SUB-ASSY, CAB BACK LWR Back cab reinforcement sub-assembly
64101-04301 PANEL SUB-ASSY, UPR BACK Back panel subassembly (Power)
64101-04311 PANEL SUB-ASSY, UPR BACK Back panel subassembly (Manual)

Note:

(1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.

(2)  Only vehicles in the above production range may have been equipped with upper child seat anchors that may not have been welded sufficiently due to a specific production issue and are involved in this recall.

 

Total Number of Vehicles Involved:

Total: 75,316

 

Percentage of Vehicles Estimated to Actually Experience Noncompliance:

Toyota estimates that approximately 5% of the involved vehicles contain one or more insufficient spot-welds. Whether the involved vehicles that contain insufficient spot-weld(s) will result in the noncompliance described in Section 5 is dependent on the specific condition of the insufficient welds and the number of them present in each vehicle.

 

Description of Noncompliance:

The second-row seats of the subject vehicles contain upper child seat anchors that are welded to the rear seat back panel assembly and that are used to secure the top tether of a forward-facing child seat.  Due to a change in the manufacturing process, there is a possibility that one or more of the individual welds in the upper child seat anchors may not be sufficient and may not allow the anchors to meet minimum strength requirements.  Vehicles with child seat anchors that do not meet the minimum strength requirements fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 225, “Child Restraint Anchorage Systems,” paragraph S6.3.  An insufficient weld may prevent the child seat from being anchored securely to the rear seat back panel and may allow the child seat to move during a sudden stop or crash, increasing the risk of injury.

 

Test Results and Other Information:

In mid May 2022, during an inspection that was performed at a Toyota vehicle production facility, a Toyota team member found that an upper child seat anchor was separated from the rear seat back panel and could be moved by hand.  As a result, Toyota inspected additional rear seat back panels on other vehicles at the production facility and found the that the upper child seat anchors on some of those vehicles also could be moved by hand.  An inspection process was implemented at the production facility to inspect the sufficiency of the spot-welds on the rear seat back panel.

 

In early June2022, Toyota further investigated the issue and reviewed quality inspection data from the supplier.  It was then discovered that there was a change made on September 30, 2021, to the welding parameters for the spot-welds for the upper child seat anchors to prevent a burr formation.  After analyzing the data regarding the weld conditions before and after the change, it was found that the weld size and penetration depth had decreased since the process change.

 

Toyota hypothesized that the decrease in weld dimensions may have affected the strength of the spot-welds.  Mid-June, Toyota decided to perform a pull test comparison for upper child seat anchor parts welded with the aforementioned condition and with parts that met the inspection criteria.  This testing indicated that the parts that did not meet the inspection criteria separated at a lower force than parts which passed the inspection check criteria.  Based on this information, Toyota evaluated whether the strength of the upper child seat anchor welds that did not pass the inspection criteria could impact their performance under FMVSS 225, paragraph S6.3.1.

 

On July 15, 2022, Toyota decided that the subject vehicles may not meet the strength requirements for upper anchorages in FMVSS No. 225, paragraph S6.3 and decided to conduct a recall.

 

Description of Corrective Repair Action:

Toyota is currently developing the remedy for this issue.  Once the remedy has been finalized, affected owners will be notified by first-class mail to take their vehicles to a Toyota dealer to have the repair performed free of charge.

 

Reimbursement Plan for pre-notification remedies

As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.

 

Recall Schedule:

Notifications to owners of the affected vehicles will occur by September 15, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available.

 

Distributor/Dealer Notification Schedule:

Notifications to distributors/dealers will be sent by July 21, 2022. Copies of dealer communications will be submitted as they are issued.

 

Manufacturer’s Campaign Number:

Interim / Remedy: 22TB09 / 22TA09

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
TOYOTA TACOMA 2022-2023

 


4 Associated Documents

Toyota – Dealer Letter – July 2022

RCMN-22V520-2694.pdf 283.27KB

RCMN-22V520-2694

 


Toyota – Noncompliance Information Report – July 2022

RMISC-22V520-5134.pdf 149.785KB

RMISC-22V520-5134

 


Recall Acknowledgement

RCAK-22V520-5299.pdf 645.936KB

RCAK-22V520-5299

 


Non-Compliance Notice 573 Report

RCLRPT-22V520-3006.PDF 215.536KB

RCLRPT-22V520-3006

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V520&docType=RCL

 


 

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