22LA04 – Electronic Parking Brake (EPB) May Not Engage or Disengage Properly – 2022 Lexus NX 250 & NX 350

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 September 1, 2022 NONCOMPLIANCE INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Corporation, [“TMC”] 1, Toyota-cho, Toyota-city, Aichi, 471-8571, Japan Toyota Motor Manufacturing, Texas, [“TMMTX”] 1 Lone Star Pass, San Antonio, TX 78264 Toyota Motor Manufacturing Canada, [“TMMC”] 1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2 Affiliated U.S. Sales Company Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Manufacturer of the Brake Actuator Assembly Robert Bosch GmbH (Blaichach Plant) Robert-Bosch-Strasse 1 Country: Germany Phone: +1(248)876-5472 2. Identification of Involved Vehicles: Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota/Tundra 2022 TMMTX November 2, 2021 through August 23, 2022 Lexus/NX250 TMC May 28, 2021 through July 15, 2022 TMMC March 9, 2022 through August 22, 2022 Lexus/NX350 TMC April 8, 2021 through July 15, 2022 TMMC March 11, 2022 through August 22, 2022 Applicability Part Number Part Name Component Description Toyota/Tundra 44050-0C340 44050-0C350 44050-0C360 ACTUATOR ASSY, BRAKE W/FLUID Brake Actuator Assembly Lexus/NX250 44050-78320 44050-F6010 ACTUATOR ASSY, BRAKE W/FLUID Lexus/NX350 Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Only vehicles in the above production range which were equipped with the Brake Actuator Assembly of a specific design and supplier are involved in this recall. Other Toyota vehicles, including 2022 model year Tundra Hybrid and NX Hybrid vehicles, are not equipped with this system. (3) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. 3. Total Number of Vehicles Involved: Toyota Tundra : 64,330 Lexus NX250 : 4,218 Lexus NX350 : 15,177 Total : 83,725 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% of the involved vehicles contain a Skid Control ECU which may falsely detect an overcurrent condition described in Section 5 below. However, whether the issue, in each case, will cause the Electronic Parking Brake not to be engaged depends on the value of an instantaneous voltage gap which could occur within the Skid Control ECU’s ASIC on each vehicle described in Section 6 below. 5. Description of Noncompliance: In the subject vehicles, there is a possibility that the Skid Control ECU within the Brake Actuator Assembly may falsely detect an overcurrent condition of the Electronic Parking Brake (EPB) Actuator and enter a failsafe mode, which illuminates the malfunction indicator lamp (MIL), displays a multi-information display (MID) message “Parking Brake Malfunction, Visit Your Dealer,” and prevents the EPB from being engaged or disengaged. If the EPB cannot be engaged prior to first sale, the vehicle would not meet the requirements of FMVSS No. 135 paragraph S7.12.3. If the EPB cannot be engaged, the EPB MIL and MID warnings are ignored, and the vehicle is parked on a grade without being placed into “Park,” the vehicle could rollaway, increasing the risk of a crash. 6. Test Results and Other Information: After receiving a report in which a customer could not disengage the EPB, in late-January 2022 Toyota and the supplier began a quality investigation of the Brake Actuator System. Toyota continued investigating other allegations of inability to disengage EPB in the market but was unable to duplicate this condition. In late June Toyota received a report from the market in which the EPB could not be engaged. Additional evaluation was conducted by the supplier and found that an instantaneous voltage gap could occur within the ECU’s ASIC during the “Motor Test Pulse” self-diagnostic check, and a series of tests confirmed that the element characteristics of resistors within the ECU’s noise filter could cause the voltage gap. During the end of July through mid-August, Toyota conducted on-vehicle tests to confirm the Motor Test Pulse failure condition and identified that, under certain conditions, this could prevent the EPB from engaging. Based on the results of the investigation indicating that this phenomenon could occur prior to first sale, on August 26, 2022, Toyota decided that the subject vehicles may not meet the requirement of FMVSS No. 135 paragraph S7.12.3. 7. Description of Corrective Repair Action: All known owners of the involved vehicles will be notified via first class mail to return their vehicles to a Toyota or Lexus dealer. For all involved vehicles, the dealers will reprogram the Skid Control ECU at no cost. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota or Lexus New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s or Lexus’s Warranty. 8. Recall Schedule: Notifications to owners of the affected vehicles will occur by October 31, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent by September 1, 2022. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: Toyota Tundra : 22TA11 Lexus NX250 and NX350 : 22LA04

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This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side 22LA04 Remedy Traducción en español en el lado inverso URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. Lexus, A Division of Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano, TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2022 Model Year NX 250 Vehicles Certain 2022 Model Year NX 350 Vehicles Electronic Parking Brake (EPB) May Not Engage or Disengage Properly NHTSA Recall No. 22V-661 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Lexus has decided that certain 2022 model year NX 250 and 2022 model year NX 350 vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 135, “Light Vehicle Brake Systems”. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The electronic parking brake (EPB) in the subject vehicles may not engage or disengage properly. An EPB that cannot be engaged could be a noncompliance with a federal safety standard and result in vehicle rollaway, increasing the risk of a crash. What will Lexus do? Any authorized Lexus dealer will update the software in the Skid Control ECU FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Lexus dealer to schedule an appointment to have the remedy performed as soon as possible.  Your local Lexus dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.lexus.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.lexus.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  I f you require f u r t h e r ass i s t a n c e , please v i s i t http://lexus.com/contact for options to contact the Lexus Brand Engagement Center. This is an important Safety Recall. The remedy will take approximately one hour. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Are there any symptoms/warnings before the condition can occur? No. However, if the condition occurs, warning lights will illuminate and a warning message will appear on the instrument panel. Note: The Brake System Warning Light and messages can be displayed for other issues unrelated to this Safety Recall. If I experience the condition, is there anything I can do about it? Turning the ignition off and then back on again may allow operation of the EPB, but the condition could occur again if the system is not repaired. If the vehicle is experiencing the condition described and you are unable to drive the vehicle to the dealership, please contact your local authorized Lexus dealer who will arrange for vehicle pickup. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://drivers.lexus.com/lexusdrivers You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Lexus has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Lexus. Sincerely, Lexus, a division of Toyota Motor Sales, USA Brake System Warning Light Lexus, A Division of Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano, TX 75024 22LA04 Remedy RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGOpara usted. English version on front side Versión en inglés en el frente Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos NX 250 de Año Modelo 2022 Ciertos Vehículos NX 350 de Año Modelo 2022 Es posible que el Freno de Estacionamiento Electrónico (EPB) no se Active o Desactive Propiamente Retiro de Seguridad de NHTSA No. 22V-661 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos de Motor. Lexus ha decidido que ciertos vehículos NX 250 del año 2022 y ciertos vehículos NX 350 del año 2022 fallaron con el cumplimiento de las Normas Federales de Seguridad para Vehículos de Motor (FMVSS) No. 135 “Light Vehicle Brake Systems” (Sistemas de Frenos para Vehículos Ligeros). Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Es posible que el freno de estacionamiento electrónico (EPB) de los vehículos en cuestión no se active o desactive propiamente. Un EPB que no se puede activar podría ser un incumplimiento de una norma de seguridad federal y provocar que el vehículo se desplace, lo que aumenta el riesgo de un choque. ¿Qué hará Lexus? Cualquier concesionario autorizado Lexus actualizará SIN CARGOel programa en la ECU de Control de Deslizamiento. ¿Qué Debe Hacer?  Por favor comuníquese con cualquier concesionario Lexus autorizado para programar una cita para que realicen el remedio tan pronto como sea posible.  Su concesionario Lexus local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.lexus.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las Preguntas Frecuentes, visite www.lexus.com/recall. Ingrese el Número de Identificación de su Vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si usted requiere asistencia adicional, por favor visite http://lexus.com/contact para opciones sobre como contactar el Centro de Compromiso con la Marca Lexus. Este es un Retiro de Seguridad importante. El remedio tomará aproximadamente una hora. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. ¿Existen algunos síntomas/advertencias previas a que la condición ocurra? No. Sin embargo, si ocurre la condición, las luces de advertencia se encenderán y aparecerá un mensaje de advertencia en el panel de instrumentos. Nota: La luz de advertencia del sistema de frenos y los mensajes se pueden mostrar para otros problemas no relacionados con este Retiro de Seguridad. Si tengo la condición, ¿hay algo que pueda hacer al respecto? Apagar y volver a encender el encendido puede permitir la operación del EPB, pero la condición podría volver a ocurrir si el sistema no se repara. Si el vehículo está experimentando las condiciones descritas y usted no puede conducir el vehículo al concesionario, por favor comuníquese con su concesionario Lexus autorizado local, el cual coordinará recoger el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la información de propiedad o de contacto de su vehículo, por favor visite https://drivers.lexus.com/lexusdrivers. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Lexus no ha cumplido o no ha podido arreglar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le puede haber ocasionado. Muchas gracias por conducir un Lexus. Atentamente, Lexus, Una División de Toyota Motor Sales, USA Brake System Warning Light

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© 2022 Lexus, A Division of Toyota Motor Sales, USA Lexus, A Division of Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: September 1, 2022 To: All Lexus Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY (NONCOMPLIANCE) RECALL 22LA04 (Remedy Notice) Certain 2022 Model Year NX 250 Certain 2022 Model Year NX 350 Electronic Parking Brake (EPB) May Not Engage or Disengage Properly Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2022 NX 250 Late May 2021 – Late August 2022 4,200 67 2022 NX 350 Early April 2021 – Late August 2022 15,200 234 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On September 1, 2022, Lexus filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2022 model year NX 250, and certain 2022 model year NX 350 vehicles. Condition The electronic parking brake (EPB) in the subject vehicles may not engage or disengage properly. An EPB that cannot be engaged could be a noncompliance with a federal safety standard and result in vehicle rollaway, increasing the risk of a crash. Remedy Any authorized Lexus dealer will update the software in the Skid Control ECU FREE OF CHARGE. Covered Vehicles There are approximately 19,400 vehicles covered by this Safety (Noncompliance) Recall. Approximately 350 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico. Owner Letter Mailing Date Lexus will notify owners by late October 2022. Lexus makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 4 – P a g e | 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 301 vehicles in new dealer inventory as of August 31, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Lexus reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Lexus provides these flooring reimbursements at 60-day intervals. Lexus reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily https://dealerdaily.lexus.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 4 – P a g e | 3 © 2022 Lexus, A Division of Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00241-INSPT Inspection Mirror Hang Tag 25 Per Pack Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Lexus requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 22LA04” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily. The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. L/Certified Vehicles L/Certified policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as L/Certified until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. LCCS Service Loaners Lexus requests that dealers remove all LCCS Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 4 – P a g e | 4 © 2022 Lexus, A Division of Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Lexus Brand Engagement Center (1-800-255-3987) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Lexus Warranty Policy 4.15, “What Is Not Covered by The Lexus New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tyler Litchenberger (469) 292-2671 in Lexus Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Technician Training Requirements The repair quality of covered vehicles is extremely important to Lexus. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently have completed all of the following courses: • L623 – Lexus Electrical Circuit Diagnosis Always check which technicians can perform the repair by logging on to https://www.lctpreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Lexus. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 4 – P a g e | 5 © 2022 Lexus, A Division of Toyota Motor Sales, USA Warranty Reimbursement Procedures Warranty Reimbursement Procedure No further action requiredNot InvolvedInvolvedCampaign complete.Return the vehicle to the customer.NoVerify Vehicle Eligibility1. Confirm vehicle VIN matches RO2. Check Vehicle Inquiry System for campaign eligibility Perform Health CheckIs an updated available for the Brake/EPB?Update the Skid Control ECU CIDYesPerform verification Health Check and clear any DTC’s Op Code Description Flat Rate Hours 2LA041 Update Skid Control ECU 0.9 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • Towing can be claimed under Op Code 2LA041 for a maximum of $250 as sublet type “TW” in the event the customer is experiencing the condition and requests vehicle pickup. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. • In the rare case that the skid control ECU contains the latest calibration ID (no software update needed), use opcode 2LA041. Lexus’ usual customer care amenities of car wash and fuel fill-up apply to this Safety (Noncompliance) Recall. Additionally, a maximum of one day of rental vehicle expense (at a maximum rate of $55.00 per day) while the vehicle is being remedied or the cost of pick-up and redelivery of the customer’s car may be claimed if required and subject to the guidelines published in the Safety Recall and Special Service Campaign General Procedures document on TIS. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Lexus for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 2 L A 0 4 – P a g e | 6 © 2022 Lexus, A Division of Toyota Motor Sales, USA Campaign Designation / Phase Decoder 2219 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched22LA04LT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0401 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19LA01 = Launched in 2019, Lexus, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20LC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21LE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety (Noncompliance) Recall. Thank you for your cooperation. LEXUS, A DIVISION OF TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA SAFETY (NONCOMPLIANCE) RECALL 22LA04 (Remedy Notice) Certain 2022 Model Year NX 250 Certain 2022 Model Year NX 350 Electronic Parking Brake (EPB) May Not Engage or Disengage Properly Frequently Asked Questions Original Publication Date: September 01, 2022 Q1: What is the condition? A1: The electronic parking brake (EPB) in the subject vehicles may not engage or disengage properly. An EPB that cannot be engaged could be a noncompliance with a federal safety standard and result in vehicle rollaway, increasing the risk of a crash. Q2: Are there any symptoms/warnings before the condition can occur? A2: No. However, if the condition occurs, warning lights will illuminate and a warning message will appear on the instrument panel. Q2a: What if I experience the condition, is there anything I can do about it? A2a: Turning the ignition off and then back on again may allow operation of the EPB, but the condition could occur again if the system is not repaired. Q3: What is Lexus going to do? A3: For all involved vehicles, Lexus dealers will update the skid control ECU software FREE OF CHARGE. Q4: Which and how many vehicles are covered by this Safety (Noncompliance) Recall? A4: There are approximately 19,400 vehicles covered by this Safety (Noncompliance) Recall. Model Name Model Year Production Period NX 250 2022 Late May 2021 – Late August 2022 NX 350 2022 Early April 2021 – Late August 2022 Q4a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety (Noncompliance) Recall in the U.S.? A4a: Yes, there are approximately 64,300 Toyota Tundra vehicles covered by this Safety (Noncompliance) Recall. Q4b: I have a 2022 model year NX hybrid vehicle, is my vehicle affected? A4b: The NX350h and NX450h+ are not involved in this Safety (Noncompliance) Recall because they have a different Skid Control ECU design and EPB control program. Q5: How long will the repair take? A5: The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q6: How does Lexus obtain my mailing information? A6: Lexus uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. FAQ Page 2 of 2 © 2022 Lexus, A Division of Toyota Motor Sales, USA Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Lexus Brand Engagement Center at 1-800-255-3987 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-661 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : SEP 01, 2022 NHTSA Recall No. : 22V-661 Manufacturer Recall No. : See attached report Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 83,725 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Toyota Tundra Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Only vehicles in the above production range which were equipped with the Brake Actuator Assembly of a specific design and supplier are involved in this recall. Other Toyota vehicles, including 2022 model year Tundra Hybrid and NX Hybrid vehicles, are not equipped with this system. (3) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. Note: 100% of the involved vehicles contain a Skid Control ECU which may falsely detect an overcurrent condition described in Section 5 below. However, whether the issue, in each case, will cause the Electronic Parking Brake not to be engaged depends on the value of an instantaneous voltage gap which could occur within the Skid Control ECU’s ASIC on each vehicle described in Section 6 below. Production Dates : NOV 02, 2021 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-661 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Lexus NX250 Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Only vehicles in the above production range which were equipped with the Brake Actuator Assembly of a specific design and supplier are involved in this recall. Other Toyota vehicles, including 2022 model year Tundra Hybrid and NX Hybrid vehicles, are not equipped with this system. (3) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. Note: 100% of the involved vehicles contain a Skid Control ECU which may falsely detect an overcurrent condition described in Section 5 below. However, whether the issue, in each case, will cause the Electronic Parking Brake not to be engaged depends on the value of an instantaneous voltage gap which could occur within the Skid Control ECU’s ASIC on each vehicle described in Section 6 below. Production Dates : MAY 28, 2021 – AUG 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Lexus NX350 Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) Only vehicles in the above production range which were equipped with the Brake Actuator Assembly of a specific design and supplier are involved in this recall. Other Toyota vehicles, including 2022 model year Tundra Hybrid and NX Hybrid vehicles, are not equipped with this system. (3) The Skid Control ECU described below is a sub-component of the Brake Actuator Assembly. Note: 100% of the involved vehicles contain a Skid Control ECU which may falsely detect an overcurrent condition described in Section 5 below. However, whether the issue, in each case, will cause the Electronic Parking Brake not to be engaged depends on the value of an instantaneous voltage gap which could occur within the Skid Control ECU’s ASIC on each vehicle described in Section 6 below. Production Dates : APR 08, 2021 – AUG 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-661 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : In the subject vehicles, there is a possibility that the Skid Control ECU within the Brake Actuator Assembly may falsely detect an overcurrent condition of the Electronic Parking Brake (EPB) Actuator and enter a failsafe mode, which illuminates the malfunction indicator lamp (MIL), displays a multi-information display (MID) message “Parking Brake Malfunction, Visit Your Dealer,” and prevents the EPB from being engaged or disengaged. If the EPB cannot be engaged prior to first sale, the vehicle would not meet the requirements of FMVSS No. 135 paragraph S7.12.3. If the EPB cannot be engaged, the EPB MIL and MID warnings are ignored, and the vehicle is parked on a grade without being placed into “Park,” the vehicle could rollaway, increasing the risk of a crash. FMVSS 1 : 135 – Light vehicle brake systems FMVSS 2 : NR Description of the Safety Risk : If the EPB cannot be engaged, the EPB MIL and MID warnings are ignored, and the vehicle is parked on a grade without being placed into “Park,” the vehicle could rollaway, increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Actuator Assembly, Brake w/ Fluid Component Description : Brake Actuator Assembly Component Part Number : 44050-0C340 Component Name 2 : Actuator Assembly, Brake w/ Fluid Component Description : Brake Actuator Assembly Component Part Number : 44050-0C350 Component Name 3 : Actuator Assembly, Brake w/ Fluid Component Description : Brake Actuator Assembly Component Part Number : 44050-0C360 Part 573 Safety Recall Report 22V-661 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 4 : Actuator Assembly, Brake w/ Fluid Component Description : Brake Actuator Assembly Component Part Number : 44050-78320 Component Name 5 : Actuator Assembly, Brake w/ Fluid Component Description : Brake Actuator Assembly Component Part Number : 44050-F6010 Supplier Identification : Component Manufacturer Name : Robert Bosch GmbH (Blaichach Plant) Address : Robert-Bosch-Strasse 1 Blaichach Foreign States Country : Germany Chronology : After receiving a report in which a customer could not disengage the EPB, in late-January 2022 Toyota and the supplier began a quality investigation of the Brake Actuator System. Toyota continued investigating other allegations of inability to disengage EPB in the market but was unable to duplicate this condition. In late June Toyota received a report from the market in which the EPB could not be engaged. Additional evaluation was conducted by the supplier and found that an instantaneous voltage gap could occur within the ECU’s ASIC during the “Motor Test Pulse” self-diagnostic check, and a series of tests confirmed that the element characteristics of resistors within the ECU’s noise filter could cause the voltage gap. During the end of July through mid-August, Toyota conducted on-vehicle tests to confirm the Motor Test Pulse failure condition and identified that, under certain conditions, this could prevent the EPB from engaging. Based on the results of the investigation indicating that this phenomenon could occur prior to first sale, on August 26, 2022, Toyota decided that the subject vehicles may not meet the requirement of FMVSS No. 135 paragraph S7.12.3. Part 573 Safety Recall Report 22V-661 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All known owners of the involved vehicles will be notified via first class mail to return their vehicles to a Toyota or Lexus dealer. For all involved vehicles, the dealers will reprogram the Skid Control ECU at no cost. As the owner notification letters will be mailed out well within the active period of the Toyota or Lexus New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s or Lexus’s Warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by October 31, 2022. A copy of the draft owner notification letter(s) will be submitted as soon as available. Notifications to distributors/dealers will be sent by September 1, 2022. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : SEP 01, 2022 – SEP 01, 2022 Planned Owner Notification Date : OCT 17, 2022 – OCT 31, 2022 * NR – Not Reported

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