22R2 Incorrect Load Carrying Capacity Label – 2023 Toyota Tundra

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November 18, 2022 NHTSA CAMPAIGN NUMBER: 22V854000

Incorrect Load Carrying Capacity Label/FMVSS 110

An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V854000

Manufacturer Gulf States Toyota, Inc.

Components EQUIPMENT

Potential Number of Units Affected 157

 

Summary

Gulf States Toyota, Inc. (GST) is recalling certain 2023 Tundra pickup trucks equipped with non-skid spray-on bed liners. The load carrying capacity modification label may indicate less weight than the actual total weight of accessories installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

GST will mail replacement labels to owners, free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact GST customer service at 1-800-444-1074. GST’s number for this recall is 22R2.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Attention

This is an important Noncompliance Recall which has been initiated by Gulf States Toyota, Inc. (GST).

If you are located within Texas, Oklahoma, Louisiana, Arkansas or Mississippi, please refer to the Warranty page on GST Dealer Daily to obtain instructions on how to complete this repair and submit a warranty claim.

Toyota Dealerships outside of Texas, Oklahoma, Louisiana, Arkansas or Mississippi; GST will reimburse you for the repairs outlined in the following procedure. For repair authorization, parts ordering and reimbursement instructions, please contact Gulf States Toyota Inc., toll free at 1-800-444-1074.

Thank you for your continued support.

Gulf States Toyota, Inc.

 


Noncompliance Recall 22R2 – (Remedy Notice)

Certain 2023 Model Year Tundra
Load Carrying Capacity Modification Label – Incorrect Information
NHTSA Recall No. 22V854

Model/Years Production Period Approximate Total Vehicles Approximate  Dealer Inventory
2023 Tundra Early October – Early November 157 4

 

On Nov 18, 2022, Gulf States Toyota, Inc. (GST) filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Noncompliance Recall on certain 2023 Model Year Tundra vehicles.

 

Condition

Gulf States Toyota, Inc. (GST) is recalling certain 2023 Tundra pickup trucks equipped with non-skid sprayon bed liners. The load carrying capacity modification label may indicate less weight than the actual total weight of accessories installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.” An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

 

Remedy

GST will mail replacement labels to owners, free of charge. Owner notification letters are expected to be mailed January 9, 2023. Owners may contact GST Customer Service at 1-800-444-1074.  GST’s number for this recall is 22R2.

 

Covered Vehicles

There are approximately 157 vehicles covered by this Noncompliance Recall.

 

Owner Letter Mailing Date

GST will begin to notify owners about the remedy in early January 2023.

GST makes significant effort to obtain current customer name and address information when mailing owner letters.  In the event your dealership receives a notice for a vehicle that was sold prior to the Noncompliance Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.

Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to applying any new labels.  Dealers should apply any new labels for this recall as outlined in the Technical Instructions found in TIS.

 

New Vehicles in Dealership Inventory

As of November 21, 2022, GST identified four new vehicles in dealership inventory that are covered by this Noncompliance Recall. Below is reminder of the dealer’s obligations pertaining to Recalls if there are new vehicles in dealership inventory:

Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. In addition, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.

Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy.

 

Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock

To easily recognize vehicles involved in this Safety/Noncompliance Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.

 

Pre-Owned Vehicles in Dealer Inventory

To ensure customer satisfaction, GST requests that dealers complete this Noncompliance Recall on any used vehicles currently in dealer inventory that are covered by this Noncompliance Recall prior to customer delivery.

 

Toyota Certified Used Vehicle (TCUV)

The TCUV policy prohibits the certification of any vehicle with an outstanding Safety/Noncompliance Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.

 

Toyota Rent-A-Car (TRAC) & Service Loaners

GST requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.

 

Customer Contacts

Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Customer Support Program.  Please welcome them to your dealership and answer any questions that they may have.  A Q&A is provided to assure a consistent message is communicated.

Customers with additional questions or concerns are asked to please contact the GST Customer Assistance Center at 1-800-444-1074 Monday through Thursday, 8:30 am to 5:00 pm, Friday 8:30 am to 4:00 pm Central Time.

 

Salvage Title Vehicles

Every attempt should be made to complete an open Safety/Noncompliance Recall when circumstances permit, unless noted otherwise in the Safety/Noncompliance Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.

 

Remedy Procedures

Refer to TIS for Technical Instructions on this Noncompliance Recall. Conduct all non-completed Safety/Noncompliance Recalls and Service Campaigns on the vehicle during the time of appointment.

 


Frequently Asked Questions
Published Date: December 7, 2022

Q1: What is the condition?

The load carrying capacity modification label may indicate less weight than the actual total weight of accessories installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.” An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

 

Q1a: What is the load carrying capacity modification label?

This is a label placed on the driver’s door jamb that shows the amount of reduced carrying capacity due to the addition of any factory, distributor, or dealer vehicle modifications.  Below is an example of the label.

 

Q2: What is Gulf States Toyota going to do?

Gulf States Toyota will send an owner notification by first class mail in early January 2023 that includes a new label and instructions for installing this label on the vehicle.  If a customer feels uncomfortable installing this label, any authorized Toyota dealer can install this label FREE OF CHARGE.Q3:Which and how many vehicles are covered by this Noncompliance Recall?A3:There are approximately 157 vehicles covered by this Noncompliance Recall.

Q4: How long will applying the new label take?

Applying the new label takes approximately 12 minutes.  If brought to dealer, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

 

Q5: What if I have additional questions or concerns?

If you have additional questions or concerns, please contact the GST Customer Assistance Center at 1-800444-1074 Monday through Thursday, 8:30 am to 5:00 pm, Friday 8:30 am to 4:00 pm Central Time.

 


Chronology :

On 10/25/2022, GST discovered that the spray-on bed liner accessory weight was not included in the calculation for load carrying capacity modification labels on 2023 model year Tundra vehicles. GST immediately initiated an investigation and discovered that a software programming error during the 2023 model year transition process caused the weight of the spray-on bed liner to not be included in the calculation used for the load carrying capacity modification label. The programming error was corrected in the system and GST performed a review of vehicles and installed labels processed to determine if the error resulted in a noncompliance. GST reviewed the findings and information from the investigation and determined that the labels on affected vehicles may constitute a noncompliance with the FMVSS 110 S10.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
TOYOTA TUNDRA 2023

 


7 Associated Documents

Recall Acknowledgement

RCAK-22V854-8384.pdf 646.132KB

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Noncompliance Notice 573 Report

RCLRPT-22V854-1085.PDF 214.132KB

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Recall 573 Report – 11/29/22

RCLRPT-22V854-5854.PDF 214.142KB

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Manufacturer Notices(to Dealers,etc) – Dealer Communication re Toyota Dealerships outside of Texas, Oklahoma, Louisiana, Arkansas or Mississippi

RCMN-22V854-9897.pdf 1283.167KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V854-8357.pdf 1624.574KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-22V854-3119.PDF 211.147KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-22V854-3837.PDF 211.246KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V819&docType=RCL

 


 

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  • The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN).
  • For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
  • For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
  • The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
  • With English and German as display languages, this diagnostic tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.

Last update on 2024-04-21 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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