Inoperative Rear Turn Signals – 2022 Toyota GR86

SEOCONTENT-START

Toyota Motor Sales, U.S.A., Inc.
6565 Headquarters Drive
Plano,TX 75024
IMPORTANT SAFETY RECALL
Certain 2022 Model Year GR86 Vehicles
Turn Signal May Become Inoperative
NHTSA Recall No. 23V-609
Toyota Recall No. 23TA10 (Interim Notice 23TB10)
Dear <FirstName/LastName>:
This notice applies to your vehicle:
[VIN]
This notice is sent to you in accordance with the
National Traffic and Motor Vehicle Safety Act. Subaru,
who manufactures the GR86 for Toyota, has decided that
a defect, which relates to motor vehicle safety, exists in
certain 2022 model year GR86 vehicles.
You received this notice because our records, which are
based primarily on state registration and title data,
indicate that you are the current owner.
What is the condition?
The affected vehicles may be equipped with rear
combination lamp assemblies where the turn signal
may become temporarily inoperable. If this were to
occur, other road users may not realize that the
rear turn signal or the rear hazard lights have been
activated, increasing the risk of a crash.
23TB10 Interim
INTERIM NOTICE
We are currently preparing the
remedy. We will notify you again
when the remedy is available.
What Should You Do?
 We appreciate your patience while we prepare
the remedy. We will notify you again when the
remedy is available. At this time, we estimate
that the remedy can be available in the first
quarter of 2024.
 Your local Toyota dealer will be more than happy
to answer any of your questions.
 To find a dealer near you, visit
www.toyota.com/dealers.
 For more information on this and other Safety
Recalls, including Frequently Asked Questions,
visit www.toyota.com/recall. Input your full
17-digit Vehicle Identification Number (VIN)
noted above to review information specific to
your vehicle.
 If you require further assistance, you may
contact the Toyota Brand Engagement Center at
1-888-270-9371 Monday through Friday, 8:00 a.m.
to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m.,
Eastern Time.
Spanish translation on back side
Traducción en español en el lado inverso
What will Toyota do?
Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will replace
the rear combination lamps with improved ones FREE OF CHARGE. At this time, Toyota estimates the remedy can
be available in the first quarter of 2024.
This is an important Safety Recall.
We are currently preparing the remedy and will contact you again when the remedy is available.
Are there any symptoms/warnings if the condition occurs?
If the condition is present, the turn signal indicator will rapidly flash on the instrument panel when the turn
signal switch is turned on. Please note this is a temporary condition.
What if I have confirmed I have the condition while driving?
If you are driving and notice the turn signal indicator rapidly flashing on the combination meter display when it
is turned on, your rear turn signal light may not be flashing temporarily. Use extra caution when turning and
changing lanes during this temporary period. If you notice that the turn signal indicator is no longer flashing
rapidly, it means that the lamp has returned to normal operation.
What if you have previously paid for repairs to your vehicle for this specific condition?
If you have previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you
may be eligible for reimbursement. For reimbursement consideration, please submit a copy of your repair details
(for example: a repair order), proof-of-payment, and ownership information to Toyota’s online, self-service
portal. Log-in to your Toyota Owners account at https:/www.toyota.com/owners/, click on the “Resources” tab,
select “Safety Recalls and Service Campaigns”, and click on “Submit Reimbursement Request”.
Alternatively, if you prefer to mail or fax this information for reimbursement consideration, please use the
address or fax number shown below:
Toyota Brand Engagement Center – TSR
Toyota Motor Sales, USA, Inc.
c/o Toyota Motor North America, Inc.
P O Box 259001 – SSC/CSP Reimbursements
Plano, Texas 75025-9001
FAX: 310-381-7756
Please refer to the attached Reimbursement Checklist for required documentation details.
What if you are not the owner or operator of this vehicle?
If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward
a copy of this notice to the lessee within ten days.
If you know the current owner or operator, please forward this letter to them.
If you would like to update your vehicle ownership or contact information, please visit
https://www.toyota.com/owners.
If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or
without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236
(TTY: 1-800-424-9153), or go to http://www.safercar.gov.
We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any
inconvenience this condition may have caused you.
Thank you for driving a Toyota.
Sincerely,
Toyota Motor Sales, USA
Toyota Motor Sales, U.S.A., Inc.
6565 Headquarters Drive
Plano,TX 75024
RETIRO DE SEGURIDAD IMPORTANTE
Ciertos Vehículos GR86 de Año Modelo 2022
La señal de dirección puede dejar de funcionar
Retiro de Seguridad NHTSA No. 23V-609
Retiro de Seguridad Toyota No. 23TA10 (Notificación Temporal 23TB10)
Estimado (nombre/apellido del cliente):
Este aviso aplica a su vehículo:
[VIN]
Se le envía esta notificación de acuerdo con la Acta
Nacional de Tráfico y Seguridad de Vehîculos Motorizados.
Subaru, quien produce el GR86 para Toyota, ha decidido
que existe un defecto, que se relaciona con la seguridad
de los vehículos de motor, en ciertos vehículos GR86 de
año 2022.
Usted recibió esta notificación porque nuestros
registros, que se basan principalmente en los datos del
estado de registro y de título, indican que usted es el
propietario actual.
¿Cuál es la condición?
Los vehículos afectados pueden estar equipados
con conjuntos de luces combinadas traseras donde
la señal de dirección puede quedar temporalmente
inoperable. Si esto ocurriera, es posible que otros
usuarios de la carretera no se den cuenta de que se
han activado la señal de dirección trasera o las luces
de emergencia traseras, lo que aumenta el riesgo de
un accidente.
23TB10 Interim
English version on front side
Versión en inglés en el frente
NOTIFICACIÓN TEMPORAL
Actualmente estamos preparando el
remedio. Nosotros le notificaremos de
nuevo cuando el remedio esté disponible.
¿Qué Debe Hacer?
 Nosotros apreciamos su paciencia mientras
preparamos el remedio. Nosotros le notificaremos
de nuevo cuando el remedio esté disponible. En
este momento, estimamos que el remedio puede
estar disponible en el primer trimestre del 2024.
 Su concesionario Toyota local responderá con
gusto todas sus preguntas.
 Para encontrar un concesionario cerca de usted,
visite www.toyota.com/dealers.
 Si desea más información sobre este y otros
Retiros de Seguridad, incluyendo las Preguntas
Frecuentes, visite www.toyota.com/recall. Ingrese
el Número de Identificación de su Vehículo de
17 dígitos (VIN) indicado arriba para revisar la
información específica de su vehículo.
 Si requiere más asistencia, puede comunicarse
con el Centro de Compromiso con la Marca
Toyota llamando al 1-888-270-9371, de lunes a
viernes, de 8:00 a.m. a 8:00 p.m. y los sábados de
9:00 a.m. a 7:00 p.m., Horario del Este.
¿Qué hará Toyota?
Toyota está en este momento preparando el remedio para este problema. Cuando el remedio esté disponible,
los concesionarios Toyota reemplazarán SIN CARGO las luces combinadas traseras por otras mejoradas. En este
momento, Toyota estima que el remedio puede estar disponible en el primer trimestre del 2024.
Este es un Retiro de Seguridad importante.
Nosotros actualmente estamos preparando el remedio y nos pondremos en contacto con usted nuevamente
cuando el remedio esté disponible.
¿Existen algunos síntomas/advertencias si la condición ocurre?
Si la condición está presente, el indicador de la señal de dirección destellará rápidamente en el panel de
instrumentos cuando se encienda el interruptor de la señal de dirección. Por favor tenga en cuenta que esta es
una condición temporal.
¿Qué pasa si he confirmado que mi vehículo tiene la condición mientras conduzco?
Si está conduciendo y nota que el indicador de la señal de dirección destella rápidamente en la pantalla del
medidor de combinación cuando está encendido, es posible que la luz de la señal de dirección trasera no esté
destellando temporalmente. Tenga especial cuidado al girar y cambiar de carril durante este período temporal.
Si nota que el indicador de la señal de dirección ya no destella rápidamente, significa que la luz ha vuelto a su
funcionamiento normal.
¿Qué pasa si anteriormente pagó reparaciones a su vehículo por esta condición específica?
Si anteriormente usted pagó una(s) reparación(es) a su vehículo por esta condición específica antes de recibir
esta carta, usted puede ser elegible para el reembolso. Para que se considere su reembolso, envíe una copia
de los detalles de su reparación (por ejemplo, una orden de reparación), comprobante de pago e información
de propiedad al portal de autoservicio en línea de Toyota. Ingrese en su cuenta de propietarios de Toyota en
https:/www.toyota.com/owners/, haga clic en la pestaña de “Resources” (Recursos), seleccione “Safety Recall
and Service Campaigns” (Retiros de Seguridad y Campañas de Servicio) y haga clic en “Submit Reimbursement
Request ” (Enviar solicitud de reembolso).
Como alternativa, si prefiere enviar esta información por correo postal o por fax para que le consideren el
reembolso, utilice el domicilio o número de fax que aparece a continuación:
Toyota Brand Engagement Center – TSR
Toyota Motor Sales, USA, Inc.
c/o Toyota Motor North America, Inc.
P O Box 259001 – SSC/CSP Reimbursements
Plano, Texas 75025-9001
FAX: 310-381-7756
Remítase a la lista de verificación de reembolsos anexa para conocer los detalles de los documentos requeridos.
¿Qué pasa si usted no es el propietario o el operador de este vehículo?
Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación
del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días.
Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta.
Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite
https://www.toyota.com/owners.
Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o
sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236
(TTY: 1-800-424-9153), o visite http://www.safercar.gov.
Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos.
Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado.
Muchas gracias por conducir un Toyota.
Atentamente,
Toyota Motor Sales, USA

**************************************************************************************************************

© 2023 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: September 01, 2023
To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY RECALL 23TA10 (Interim Notice 23TB10)
Certain 2022 Model Year GR86
Turn Signal May Become Inoperative
Model / Years Production Period Approximate Total Vehicles
2022 GR86 Early November 2021 – Late April 2022 5,700
On August 31st, 2023, Subaru filed a Defect Information Report (DIR) with the National Highway Traffic Safety
Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on 2022
model year GR86 vehicles.
Condition
The subject vehicles were manufactured by Subaru. According to Subaru, the affected vehicles may be
equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable.
If this were to occur, other road users may not realize that the rear turn signal or the rear hazard lights have
been activated, increasing the risk of a crash.
Remedy
Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will
replace the rear combination lamps with improved ones FREE OF CHARGE. At this time, Toyota estimates the
remedy can be available in the first quarter of 2024.
Covered Vehicles
There are approximately 5,700 vehicles covered by this Safety Recall. Approximately 100 vehicles involved in
this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will notify owners by the end of October 2023.
Toyota makes significant effort to obtain current customer name and address information from each state
through industry resources when mailing owner letters. In the event your dealership receives a notice for a
vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward
the owner letter to the customer who purchased the vehicle.
S a f e t y R e c a l l 2 3 T A 1 0 ( I n t e r im 2 3 T B 1 0 ) – D – P a g e | 2
© 2023 Toyota Motor Sales, USA
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who
has not yet received a notification, please verify eligibility by confirming through TIS prior to performing
repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
Dealer Inventory Procedures
New Vehicles in Dealership Inventory – Reminder
Toyota has not identified any new vehicles in dealership inventory that are covered by this Safety Recall.
However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles
in dealership inventory:
Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce
or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle
does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related
to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the
following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any
new or used item of motor vehicle equipment (including a tire) covered by this notification under a
sale or lease until the defect or noncompliance is remedied.
Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure
involved vehicles are identified and not delivered prior to performing the remedy.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Pre-Owned Vehicles in Dealer Inventory
Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered
by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery
of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety
Recall and that the remedy is currently being prepared by Toyota.
Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle
buyer information. Dealers are expected to provide a copy of the completed form, along with the most current
FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the
remedy becomes available.
Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the
subject line of the email, state “Disclosure Form 23TA10/23TB10” and include the VIN.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
S a f e t y R e c a l l 2 3 T A 1 0 ( I n t e r im 2 3 T B 1 0 ) – D – P a g e | 3
© 2023 Toyota Motor Sales, USA
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service
Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a
TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have
been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a
Safety Recall unless the defect has been remedied.
Customer Handling, Parts Ordering, and Remedy Procedures
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter
and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may
have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement
Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern
Time.
Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted
otherwise in the Safety Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota
New Vehicle Limited Warranty”.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all
media contacts must be directed to Joshua Burns (469) 292-6449 in Toyota Corporate Communications.
Please do not provide this number to customers. Please provide this contact only to media.
Warranty Reimbursement Procedures
Loaner Vehicle or Alternative Transportation Reimbursement Procedure
If an owner is uncomfortable driving their vehicle while the remedy is prepared, a loaner vehicle or alternative
transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day.
Op Code Description
23TB10V1 Vehicle Rental 1-30 Days
23TB10V2 Vehicle Rental 31-60 Days
23TB10V3 Vehicle Rental 61-90 Days
S a f e t y R e c a l l 2 3 T A 1 0 ( I n t e r im 2 3 T B 1 0 ) – D – P a g e | 4
© 2023 Toyota Motor Sales, USA
NOTE:
• Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice
is not attached.
• Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota
Transportation Assistance Policy (TTAP).
Customer Reimbursement
Reimbursement consideration instructions will be included in the owner letter.
Campaign Designation / Phase Decoder
23
19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc…
Year Campaign
is Launched
23TB10
T
T = Toyota
L = Lexus
Vehicle Make
B
A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
(May use other characters in unique cases)
Field Action Category and Phase
10
01 = 1st Field Action of the year
02 = 2nd Field Action of the year
03 = 3rd Field Action of the year
(The sequence is unique for each Field
Action category)
(May use other characters in unique
cases)
Field Action Sequence
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep
procedures required to implement this Safety Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
FAQ Page 1 of 2
© 2023 Toyota Motor Sales, USA
SAFETY RECALL 23TA10 (Interim Notice 23TB10)
Certain 2022 Model Year GR86
Turn Signal May Become Inoperative
Frequently Asked Questions
Original Publication Date: September 01, 2023
Q1: What is the condition?
A1: The subject vehicles were manufactured by Subaru. According to Subaru, the affected vehicles may be
equipped with rear combination lamp assemblies where the turn signal may become temporarily
inoperable. If this occurs, the actions of other road users may be affected, increasing the risk of a
crash.
Q1a: Are there any symptoms/warnings before the condition can occur?
A1a: No. However, if the condition is present, the turn signal indicator will rapidly flash on the
instrument panel when the turn signal switch is turned on.
Q2: What is Toyota going to do?
A2: Owners of the vehicles covered by this Safety Recall will receive an interim owner notification letter via
first class mail by the end of October 2023. When the remedy is available, any authorized Toyota dealer
will replace Rear combination lamps FREE OF CHARGE to the vehicle owner.
Q3: When will the remedy become available?
A3: Toyota is currently preparing the parts and repair instructions for the remedy. At this time, Toyota
estimates that the remedy can be available in first quarter 2024.
Q4: Which and how many vehicles are covered by this Safety Recall?
A4: There are approximately 5,700 vehicles covered by this Safety Recall. Approximately 100 vehicles
involved in this Safety Recall were distributed to Puerto Rico.
Model Name Model Year Production Period
GR86 2022 Early November 2021 – Late April 2022
FAQ Page 2 of 2
© 2023 Toyota Motor Sales, USA
Q5: What if I previously paid for repairs related to this Safety Recall?
A5: Owners are requested to refer to the remedy owner letter for instructions to request reimbursement for previous repair costs.
Q6: How does Toyota obtain my mailing information?
A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information based upon the DMV records. Please make sure your registration or title information is correct.
Q7: What if I have additional questions or concerns?
A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
© 2023 Toyota Motor Sales, USA – Version 3a
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM
This form is not applicable for new vehicles in dealership inventory and TCUV units.
This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT
been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have
the remedy performed at NO CHARGE when the remedy is available.
Customer Signature
Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/.
and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to
input your 17-digit Vehicle Identification Number (VIN).
Model Model Year
Customer Information
Customer Name Customer Email
Customer Address Home Phone #
Mobile Phone #
Date
Please provide this information so that Toyota or your dealer can notify you when the remedy becomes
available. This information will only be used for campaign communications. If you’d like to update your
preferred contact information in the future, visit https://www.toyota.com/owners. or contact us at 1-888-
270-9371.
Dealer Information
Dealer Name/Address Dealer Code
Dealer Phone Number
Dealer Staff Name
Dealer Staff Signature
VIN Campaign Code

**************************************************************************************************************

© 2023 Toyota Motor Sales, USA
◄ IMPORTANT UPDATE ►
The attached FAQ has been updated. Refer to the details below.
DATE TOPIC
09/06/2023 Update to the A1 to align with Global FAQ and Dealer Letter
The most recent update in the attached FAQ will be highlighted with a red box.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding
this subject.
Thank you for your cooperation.
© 2023 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: September 01, 2023
To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY RECALL 23TA10 (Interim Notice 23TB10)
Certain 2022 Model Year GR86
Turn Signal May Become Inoperative
Model / Years Production Period Approximate Total Vehicles
2022 GR86 Early November 2021 – Late April 2022 5,700
On August 31st, 2023, Subaru filed a Defect Information Report (DIR) with the National Highway Traffic Safety
Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on 2022
model year GR86 vehicles.
Condition
The subject vehicles were manufactured by Subaru. According to Subaru, the affected vehicles may be
equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable.
If this were to occur, other road users may not realize that the rear turn signal or the rear hazard lights have
been activated, increasing the risk of a crash.
Remedy
Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will
replace the rear combination lamps with improved ones FREE OF CHARGE. At this time, Toyota estimates the
remedy can be available in the first quarter of 2024.
Covered Vehicles
There are approximately 5,700 vehicles covered by this Safety Recall. Approximately 100 vehicles involved in
this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will notify owners by the end of October 2023.
Toyota makes significant effort to obtain current customer name and address information from each state
through industry resources when mailing owner letters. In the event your dealership receives a notice for a
vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward
the owner letter to the customer who purchased the vehicle.
S a f e t y R e c a l l 2 3 T A 1 0 ( I n t e r im 2 3 T B 1 0 ) – D – P a g e | 2
© 2023 Toyota Motor Sales, USA
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who
has not yet received a notification, please verify eligibility by confirming through TIS prior to performing
repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
Dealer Inventory Procedures
New Vehicles in Dealership Inventory – Reminder
Toyota has not identified any new vehicles in dealership inventory that are covered by this Safety Recall.
However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles
in dealership inventory:
Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce
or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle
does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related
to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the
following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any
new or used item of motor vehicle equipment (including a tire) covered by this notification under a
sale or lease until the defect or noncompliance is remedied.
Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure
involved vehicles are identified and not delivered prior to performing the remedy.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Pre-Owned Vehicles in Dealer Inventory
Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered
by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery
of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety
Recall and that the remedy is currently being prepared by Toyota.
Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle
buyer information. Dealers are expected to provide a copy of the completed form, along with the most current
FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the
remedy becomes available.
Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the
subject line of the email, state “Disclosure Form 23TA10/23TB10” and include the VIN.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
S a f e t y R e c a l l 2 3 T A 1 0 ( I n t e r im 2 3 T B 1 0 ) – D – P a g e | 3
© 2023 Toyota Motor Sales, USA
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service
Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a
TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have
been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a
Safety Recall unless the defect has been remedied.
Customer Handling, Parts Ordering, and Remedy Procedures
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter
and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may
have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement
Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern
Time.
Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted
otherwise in the Safety Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota
New Vehicle Limited Warranty”.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all
media contacts must be directed to Joshua Burns (469) 292-6449 in Toyota Corporate Communications.
Please do not provide this number to customers. Please provide this contact only to media.
Warranty Reimbursement Procedures
Loaner Vehicle or Alternative Transportation Reimbursement Procedure
If an owner is uncomfortable driving their vehicle while the remedy is prepared, a loaner vehicle or alternative
transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day.
Op Code Description
23TB10V1 Vehicle Rental 1-30 Days
23TB10V2 Vehicle Rental 31-60 Days
23TB10V3 Vehicle Rental 61-90 Days
S a f e t y R e c a l l 2 3 T A 1 0 ( I n t e r im 2 3 T B 1 0 ) – D – P a g e | 4
© 2023 Toyota Motor Sales, USA
NOTE:
• Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice
is not attached.
• Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota
Transportation Assistance Policy (TTAP).
Customer Reimbursement
Reimbursement consideration instructions will be included in the owner letter.
Campaign Designation / Phase Decoder
23
19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc…
Year Campaign
is Launched
23TB10
T
T = Toyota
L = Lexus
Vehicle Make
B
A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
(May use other characters in unique cases)
Field Action Category and Phase
10
01 = 1st Field Action of the year
02 = 2nd Field Action of the year
03 = 3rd Field Action of the year
(The sequence is unique for each Field
Action category)
(May use other characters in unique
cases)
Field Action Sequence
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep
procedures required to implement this Safety Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
FAQ Page 1 of 2
© 2023 Toyota Motor Sales, USA
SAFETY RECALL 23TA10 (Interim Notice 23TB10)
Certain 2022 Model Year GR86
Turn Signal May Become Inoperative
Frequently Asked Questions
Original Publication Date: September 01, 2023
Q1: What is the condition?
A1: The subject vehicles were manufactured by Subaru. According to Subaru, the affected vehicles may be
equipped with rear combination lamp assemblies where the turn signal may become temporarily
inoperable. If this were to occur, other road users may not realize that the rear turn signal or the rear
hazard lights have been activated, increasing the risk of a crash.
Q1a: Are there any symptoms/warnings before the condition can occur?
A1a: No. However, if the condition is present, the turn signal indicator will rapidly flash on the
instrument panel when the turn signal switch is turned on.
Q2: What is Toyota going to do?
A2: Owners of the vehicles covered by this Safety Recall will receive an interim owner notification letter via
first class mail by the end of October 2023. When the remedy is available, any authorized Toyota dealer
will replace Rear combination lamps FREE OF CHARGE to the vehicle owner.
Q3: When will the remedy become available?
A3: Toyota is currently preparing the parts and repair instructions for the remedy. At this time, Toyota
estimates that the remedy can be available in first quarter 2024.
Q4: Which and how many vehicles are covered by this Safety Recall?
A4: There are approximately 5,700 vehicles covered by this Safety Recall. Approximately 100 vehicles
involved in this Safety Recall were distributed to Puerto Rico.
Model Name Model Year Production Period
GR86 2022 Early November 2021 – Late April 2022
FAQ Page 2 of 2
© 2023 Toyota Motor Sales, USA
Q5: What if I previously paid for repairs related to this Safety Recall?
A5: Owners are requested to refer to the remedy owner letter for instructions to request reimbursement for previous repair costs.
Q6: How does Toyota obtain my mailing information?
A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information based upon the DMV records. Please make sure your registration or title information is correct.
Q7: What if I have additional questions or concerns?
A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
© 2023 Toyota Motor Sales, USA – Version 3a
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM
This form is not applicable for new vehicles in dealership inventory and TCUV units.
This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT
been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have
the remedy performed at NO CHARGE when the remedy is available.
Customer Signature
Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/.
and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to
input your 17-digit Vehicle Identification Number (VIN).
Model Model Year
Customer Information
Customer Name Customer Email
Customer Address Home Phone #
Mobile Phone #
Date
Please provide this information so that Toyota or your dealer can notify you when the remedy becomes
available. This information will only be used for campaign communications. If you’d like to update your
preferred contact information in the future, visit https://www.toyota.com/owners. or contact us at 1-888-
270-9371.
Dealer Information
Dealer Name/Address Dealer Code
Dealer Phone Number
Dealer Staff Name
Dealer Staff Signature
VIN Campaign Code

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-609
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Subaru of America, Inc. AUG 31, 2023 NHTSA Recall No. : 23V-609 Manufacturer Recall No. : WRM-23 Manufacturer Information :
Manufacturer Name : Subaru of America, Inc.
Address : One Subaru Drive
Camden NJ 08103 Company phone : 844-373-6614
Population :
Number of potentially involved : 8,915 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year BRZ vehicles. The number of potentially affected BRZ vehicles is 3,214. Production Dates : JUN 30, 2021 – APR 19, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-609 Page 2 Vehicle 2 : 2022-2022 Toyota GR86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year Toyota GR86 vehicles. The number of potentially affected Toyota GR86 vehicles is 5,701. Production Dates : NOV 04, 2021 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rear turn signals may temporarily become inoperable. Headlights and brake lights are not affected by this condition.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the rear turn signal lamps become inoperable, other road users may not
realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
Description of the Cause : If exposed to certain intense light sources, such as bright sunlight, back electromotive force (EMF) is generated and the circuit voltage drops. Given certain elemental variations in the rear turn signal lamp circuit, and/or vehicle input voltage instabilities, voltage may further drop below a certain threshold and the controller will detect a failure and temporarily disable the signal lamp until the voltage returns to within tolerance and the signal is cycled. Identification of Any Warning
that can Occur : The driver will notice rapid flashing of the dashboard turn signal indicator lamp. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609 Page 3 Component Name 1 : LENS & BODY COMPL LH Component Description : Left Rear Combination Lamp Component Part Number : 84913CC021 Component Name 2 : LENS & BODY COMPL RH Component Description : Right Rear Combination Lamp Component Part Number : 84913CC031 Supplier Identification : Component Manufacturer
Name : Ichikoh Industries, LTD. Address : 80 Isehara, Itado
Kanagawa Foreign States 259-1192
Country : Japan Chronology :
December 7, 2021 – Subaru received a technical report from another market noting a system fault identified by the rapid blinking of the turn signal indicator. Subaru began a joint investigation with supplier. April 19, 2022 – Subaru began production of vehicles with revised tail lamp assemblies after review of the circuit design determined that a specific capacitor may be undervalued when the circuit is presented with input voltage instabilities from the vehicle side. February-May 2023 – In February 2023, Subaru received an inquiry from Transport Canada regarding a customer claim of inoperable rear turn signals while exposed to intense, direct sunlight. In early March 2023, Subaru received a similar inquiry from NHTSA. In April and May 2023, Subaru met with NHTSA and shared updates on our investigation. By May 2023, Subaru had developed an understanding of the potential failure mechanism (i.e. back EMF from intense red wave light) but had yet to gain an understanding of the potential impact of circuit tolerance variability in relation to real-world occurrences. May – August 2023 –Subaru began a healthy part collection in order to estimate the occurrence rate of this condition when exposed to a controlled, intense, and direct source of red wave light. While the results of this study confirmed that the condition would only occur under narrow conditions, and that operation was only temporarily interrupted, it was determined that circuit variability did not exclude enough susceptible components from potential real-world occurrence if exposed to those narrow conditions. August 24, 2023 – Out of an abundance of caution, Subaru decided to conduct a voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Through August 24, 2023, Subaru is aware of 2 non-dealer Subaru field reports and 2 warranty claims for Subaru vehicles in the U.S. market related to the condition described in this report. Subaru is not aware of any reports involving crashes or injuries resulting from this condition.
Description of Remedy :
Description of Remedy Program : For all affected vehicles, dealers will replace both rear combination lamp
assemblies with assemblies containing the improved circuit. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The manufacturer will provide reimbursement to owners for repairs according to the respective general plan submitted to NHTSA.
The remedy components are produced with a larger value capacitor in the rear turn signal circuit, eliminating the effect of back EMF.
Subaru began assembling vehicles with improved rear combination lamp assemblies on April 19, 2022. Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to occur on September 1, 2023
Owner notification will occur within 60 days. Remedy parts are not expected to be available, so an interim owner notification letter will be mailed to customers. Once sufficient remedy parts are available, a final owner notification letter will be mailed to customers.
Planned Dealer Notification Date : SEP 01, 2023 – SEP 01, 2023
Planned Owner Notification Date : OCT 29, 2023 – OCT 29, 2023
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-609
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Subaru of America, Inc. DEC 01, 2023 NHTSA Recall No. : 23V-609 Manufacturer Recall No. : WRM-23 Manufacturer Information :
Manufacturer Name : Subaru of America, Inc.
Address : One Subaru Drive
Camden NJ 08103 Company phone : 844-373-6614
Population :
Number of potentially involved : 8,915 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year BRZ vehicles. The number of potentially affected BRZ vehicles is 3,214. Production Dates : JUN 30, 2021 – APR 19, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-609 Page 2 Vehicle 2 : 2022-2022 Toyota GR86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year Toyota GR86 vehicles. The number of potentially affected Toyota GR86 vehicles is 5,701. Production Dates : NOV 04, 2021 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rear turn signals may temporarily become inoperable. Headlights and brake lights are not affected by this condition.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the rear turn signal lamps become inoperable, other road users may not
realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
Description of the Cause : If exposed to certain intense light sources, such as bright sunlight, back electromotive force (EMF) is generated and the circuit voltage drops. Given certain elemental variations in the rear turn signal lamp circuit, and/or vehicle input voltage instabilities, voltage may further drop below a certain threshold and the controller will detect a failure and temporarily disable the signal lamp until the voltage returns to within tolerance and the signal is cycled. Identification of Any Warning
that can Occur : The driver will notice rapid flashing of the dashboard turn signal indicator lamp. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609 Page 3 Component Name 1 : LENS & BODY COMPL LH Component Description : Left Rear Combination Lamp Component Part Number : 84913CC021 Component Name 2 : LENS & BODY COMPL RH Component Description : Right Rear Combination Lamp Component Part Number : 84913CC031 Supplier Identification : Component Manufacturer
Name : Ichikoh Industries, LTD. Address : 80 Isehara, Itado
Kanagawa Foreign States 259-1192
Country : Japan Chronology :
December 7, 2021 – Subaru received a technical report from another market noting a system fault identified by the rapid blinking of the turn signal indicator. Subaru began a joint investigation with supplier. April 19, 2022 – Subaru began production of vehicles with revised tail lamp assemblies after review of the circuit design determined that a specific capacitor may be undervalued when the circuit is presented with input voltage instabilities from the vehicle side. February-May 2023 – In February 2023, Subaru received an inquiry from Transport Canada regarding a customer claim of inoperable rear turn signals while exposed to intense, direct sunlight. In early March 2023, Subaru received a similar inquiry from NHTSA. In April and May 2023, Subaru met with NHTSA and shared updates on our investigation. By May 2023, Subaru had developed an understanding of the potential failure mechanism (i.e. back EMF from intense red wave light) but had yet to gain an understanding of the potential impact of circuit tolerance variability in relation to real-world occurrences. May – August 2023 –Subaru began a healthy part collection in order to estimate the occurrence rate of this condition when exposed to a controlled, intense, and direct source of red wave light. While the results of this study confirmed that the condition would only occur under narrow conditions, and that operation was only temporarily interrupted, it was determined that circuit variability did not exclude enough susceptible components from potential real-world occurrence if exposed to those narrow conditions. August 24, 2023 – Out of an abundance of caution, Subaru decided to conduct a voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Through August 24, 2023, Subaru is aware of 2 non-dealer Subaru field reports and 2 warranty claims for Subaru vehicles in the U.S. market related to the condition described in this report. Subaru is not aware of any reports involving crashes or injuries resulting from this condition.
Description of Remedy :
Description of Remedy Program : For all affected vehicles, dealers will replace both rear combination lamp
assemblies with assemblies containing the improved circuit. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The manufacturer will provide reimbursement to owners for repairs according to the respective general plan submitted to NHTSA.
The remedy components are produced with a larger value capacitor in the rear turn signal circuit, eliminating the effect of back EMF.
Subaru began assembling vehicles with improved rear combination lamp assemblies on April 19, 2022. Recall Schedule :
Description of Recall Schedule : Dealer notification occurred on September 1, 2023
Interim owner notification occurred October 27, 2023
Final owner notification is expected to occur by January 15, 2024
Planned Dealer Notification Date : SEP 01, 2023 – SEP 01, 2023
Planned Owner Notification Date : JAN 15, 2024 – JAN 15, 2024
* NR – Not Reported

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SEOCONTENT-END