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February 21, 2024 NHTSA CAMPAIGN NUMBER: 24V128000
Insufficient Weld on Rear Seat Frame/FMVSS 202
A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
NHTSA Campaign Number: 24V128
Manufacturer Toyota Motor Engineering & Manufacturing
Components SEATS
Potential Number of Units Affected 4,212
Summary
Toyota Motor Engineering & Manufacturing (Toyota
) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, “Head Restraints.”
Remedy
Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters are expected to be mailed April 21, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota
’s numbers for this recall are 24TB04 and 24TA04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
SAFETY (NONCOMPLIANCE) RECALL 24TA04 (Interim Notice 24TB04)
Certain 2023 – 2024 Model Year Camry and Camry HV
Rear Seat Head Restraint Performance
On February 21, 2024, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2023-2024 model year Camry and Camry HV vehicles.
Condition
The two head restraints on the 60% portion of the rear, fold down seats in the involved vehicles may have poor welds on a bracket that can cause the vehicles not to comply with a federal safety standard. This can affect head restraint performance and increase the risk of injury during certain collisions.
Remedy
Toyota is currently preparing the parts and repair instructions for the remedy for this condition. When the timing of the remedy availability is known, Toyota
will update this document with the timing. When the remedy is available, Toyota
dealers will replace the 60% Rear Seat Back Sub-Assembly FREE OF CHARGE.
Covered Vehicles
There are approximately 4,200 vehicles covered by this Safety (Noncompliance) Recall. No vehicles covered by this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will notify owners by late April 2024.
Description of Noncompliance:
The second-row seats of the subject vehicles have a 60/40 split, fold down configuration, with the 60% portion having an outboard seat on the vehicle’s passenger side and a center seat, each with a head restraint. Head restraint brackets are welded to the 60% rear seat back frame sub-assembly. Due to a problem in the manufacturing process, there is a possibility that one or more of the individual welds on these head restraint brackets may not have been welded properly and could cause the head restraints not to perform as designed. The rear outboard head restraint may not comply with certain requirements of FMVSS 202a, paragraph S4.2.7. An improper weld on the head restraint bracket of the rear center or outboard designated seating positions of the 60% seat back may affect head restraint performance and increase the risk of injury during certain collisions.
Test Results and Other Information:
In early November 2023, during a routine inspection, the supplier identified a cold spot-weld condition on a 60% rear seat back frame sub-assembly. Thereafter, Toyota inspected rear seat back frame sub-assemblies on vehicles at the production facility and found some with a similar cold weld condition. The cause of the improper welding was identified and corrected in production.
In December 2023, Toyota began a design review to study the effect of a cold weld at the head restraint bracket location on head restraint performance. It was concluded that the backset retention performance could not be guaranteed.
On February 15, 2024, Toyota determined that the subject vehicles may not meet the backset retention, displacement, and strength requirements in FMVSS 202a, paragraph S4.2.7 and decided to conduct a recall.
Description of Corrective Repair Action:
All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. The dealers will replace the 60% Rear Seat Back Frame Sub-Assembly, free of charge.
4 Affected Products
Vehicles
4 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V128-9324.PDF 217.594KB
Manufacturer Notices(to Dealers,etc)
February 21, 2024 NONCOMPLIANCE INFORMATION REPORT
RMISC-24V128-5205.pdf 27.021KB
Recall Acknowledgement
RCAK-24V128-2082.pdf 687.709KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
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SEOCONTENT-START
TOYOTA
Toyota Motor North America
Vehicle Safety & Compliance Liaison Office
6565 Headquarters Drive, Plano, TX 75024
February 21, 2024
NONCOMPLIANCE INFORMATION REPORT
1. Vehicle Manufacturer Name:
Toyota Motor Manufacturing, Kentucky [“TMMK”]
1001 Cherry Blossom Way, Georgetown, Kentucky 40324
Affiliated U.S. Sales Company
Toyota Motor North America, [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024
Manufacturer of 60% Rear Seat Back Frame Sub-Assembly:
Adient Georgetown
824 Lemons Mill Rd,Georgetown, KY 40324
Phone: +1-859-414-4916
Country of Origin: U.S.A.
2. Identification of Involved Vehicles and Affected Components:
Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below.
Make/Car Line
Model Year
Manufacturer
Production Period
Toyota / Camry
2023
TMMK
July 25, 2023
through
August 7, 2023
2024
November 3, 2023
through
November 9, 2023
Toyota / Camry Hybrid
2023
July 25, 2023
through
August 7, 2023
2024
November 3, 2023
through
November 9, 2023
Applicability
Part Number
Part Name
Component Description
MY2023-2024
Toyota Camry
Camry Hybrid
71017-06210
Frame Sub-Assembly, Rear Seat Back, RH
60% Rear Seat Back Frame Sub-Assembly
71017-06420
Frame Sub-Assembly, Rear Seat Back, RH
60% Rear Seat Back Frame Sub-Assembly
Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) Only vehicles in the above production range may have been equipped with 60/40 split, fold down configuration rear seats, that may not have been welded sufficiently due to a specific production issue and are involved in this recall.
3. Total Number of Vehicles Involved:
Camry : 3,517
Camry Hybrid : 695
Total : 4,212
4. Percentage of Vehicles Estimated to Actually Experience Noncompliance:
Based on inspections of a sample of vehicles in its inventory, Toyota estimates approximately 8.6% of the involved vehicles contain one or more improper spot-welds. Whether the involved vehicles that contain improper spot-weld(s) will be noncompliant as described in Section 5 depends on the specific condition of the improper welds.
5. Description of Noncompliance:
The second-row seats of the subject vehicles have a 60/40 split, fold down configuration, with the 60% portion having an outboard seat on the vehicle’s passenger side and a center seat, each with a head restraint. Head restraint brackets are welded to the 60% rear seat back frame sub-assembly. Due to a problem in the manufacturing process, there is a possibility that one or more of the individual welds on these head restraint brackets may not have been welded properly and could cause the head restraints not to perform as designed. The rear outboard head restraint may not comply with certain requirements of FMVSS 202a, paragraph S4.2.7. An improper weld on the head restraint bracket of the rear center or outboard designated seating positions of the 60% seat back may affect head restraint performance and increase the risk of injury during certain collisions.
6. Test Results and Other Information:
In early November 2023, during a routine inspection, the supplier identified a cold spot-weld condition on a 60% rear seat back frame sub-assembly. Thereafter, Toyota inspected rear seat back frame sub-assemblies on vehicles at the production facility and found some with a similar cold weld condition. The cause of the improper welding was identified and corrected in production.
In December 2023, Toyota began a design review to study the effect of a cold weld at the head restraint bracket location on head restraint performance. It was concluded that the backset retention performance could not be guaranteed.
On February 15, 2024, Toyota determined that the subject vehicles may not meet the backset retention, displacement, and strength requirements in FMVSS 202a, paragraph S4.2.7 and decided to conduct a recall.
7. Description of Corrective Repair Action:
All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. The dealers will replace the 60% Rear Seat Back Frame Sub-Assembly, free of charge.
Reimbursement Plan for pre-notification remedies
As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.
8. Recall Schedule:
Notifications to owners of the affected vehicles will occur by April 21, 2024. A copy of the draft owner notification letter(s) will be submitted as soon as available.
9. Distributor/Dealer Notification Schedule:
Notifications to distributors/dealers will be sent by February 21, 2024. Copies of dealer communications will be submitted as they are issued.
10. Manufacturer’s Campaign Number:
Interim/Remedy: 24TB04/24TA04
**************************************************************************************************************
© 2024 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: February 21, 2024
To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY (NONCOMPLIANCE) RECALL 24TA04 (Interim Notice 24TB04)
Certain 2023 – 2024 Model Year Camry and Camry HV
Rear Seat Head Restraint Performance
Model / Years Production Period
Approximate Total
Vehicles
Approximate Stop Sale
Dealer Inventory
Camry / 2023-2024
Late July 2023 – Early
November 2023
3500 48
Camry HV / 2023-2024
Late July 2023 – Early
November 2023
700 10
STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.
Refer to Dealer Inventory Procedures section for more details.
On February 21, 2024, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway
Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety
(Noncompliance) Recall on certain 2023-2024 model year Camry and Camry HV vehicles.
Condition
The two head restraints on the 60% portion of the rear, fold down seats in the involved vehicles may have poor
welds on a bracket that can cause the vehicles not to comply with a federal safety standard. This can affect
head restraint performance and increase the risk of injury during certain collisions.
Remedy
Toyota is currently preparing the parts and repair instructions for the remedy for this condition. When the
timing of the remedy availability is known, Toyota will update this document with the timing. When the remedy
is available, Toyota dealers will replace the 60% Rear Seat Back Sub-Assembly FREE OF CHARGE.
Covered Vehicles
There are approximately 4,200 vehicles covered by this Safety (Noncompliance) Recall. No vehicles covered
by this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will notify owners by late April 2024.
Toyota makes significant effort to obtain current customer name and address information from each state
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 4 T A 0 4 ( I n t e r im 2 4 T B 0 4 ) – D – P a g e | 2
© 2024 Toyota Motor Sales, USA
through industry resources when mailing owner letters. In the event your dealership receives a notice for a
vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s
responsibility to forward the owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who
has not yet received a notification, please verify eligibility by confirming through TIS prior to performing
repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
Dealer Inventory Procedures
New Vehicles in Dealership Inventory
There are approximately 60 vehicles in new dealer inventory as of February 19, 2024.
Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale,
or introduce or deliver for introduction in interstate commerce a new motor vehicle when
it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety
Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal
Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal
law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by this notification under a sale or lease until the
defect or noncompliance is remedied.
Toyota reimburses dealers for flooring costs associated with new vehicles held in
dealership inventory until the recall remedy becomes available. Toyota provides these
flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or
charge-back any flooring reimbursement funds that may have been paid to the dealer if it
determines that a new vehicle subject to a safety recall was sold without first being
remedied.
Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to
ensure involved vehicles are identified and not delivered prior to performing the remedy.
NOTE:
• New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into
commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should
not be made until a vehicle is remedied.
• Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory
Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 4 T A 0 4 ( I n t e r im 2 4 T B 0 4 ) – D – P a g e | 3
© 2024 Toyota Motor Sales, USA
Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock
To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize
Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of
these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder
Hang Tag has been included for your reference.
Pre-Owned Vehicles in Dealer Inventory
Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered
by a Safety (Noncompliance) Recall unless the defect has been remedied. In this case, until remedy parts are
available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved
in this Safety (Noncompliance) Recall and that the remedy is currently being prepared by Toyota.
Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle
buyer information. Dealers are expected to provide a copy of the completed form, along with the most current
FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the
remedy becomes available.
Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the
subject line of the email, state “Disclosure Form 24TB04” and include the VIN.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service
Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a
TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have
been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a
Safety Recall unless the defect has been remedied.
NOTE: Dealerships can order hang tags from the Material Distribution
Center (MDC).
Part Number Description Quantity
00411-140003 Inspection Mirror Hang Tag 25 Per Pack
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 4 T A 0 4 ( I n t e r im 2 4 T B 0 4 ) – D – P a g e | 4
© 2024 Toyota Motor Sales, USA
Customer Handling, Parts Ordering, and Remedy Procedures
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter
and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions
that they may have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement
Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern
Time.
Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted
otherwise in the Safety Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota
New Vehicle Limited Warranty”.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all
media contacts must be directed to Joshua Burns (469) 292-6449 in Toyota Corporate Communications.
Please do not provide this number to customers. Please provide this contact only to media.
Warranty Reimbursement Procedures
Loaner Vehicle or Alternative Transportation Reimbursement Procedure
Until the remedy is performed, Toyota recommends that passengers do not sit in the rear middle or rear right
seat. If this is not possible for the owner and they are uncomfortable operating their vehicle while the remedy
is being prepared, a loaner vehicle or other alternative transportation through Toyota Rent-a-Car (TRAC) can
be claimed for $42 per day.
Op Code Description
TBD Vehicle Rental 1-30 Days
TBD Vehicle Rental 31-60 Days
Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing
information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is
crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been
filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 4 T A 0 4 ( I n t e r im 2 4 T B 0 4 ) – D – P a g e | 5
© 2024 Toyota Motor Sales, USA
Campaign Designation / Phase Decoder
24
21 = 2021
22 = 2022
23 = 2023
24 = 2024
Etc…
Year Campaign
is Launched
24TA04
T
T = Toyota
L = Lexus
Vehicle Make
A
A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
(May use other characters in unique
cases)
Field Action Category and Phase
04
01 = 1st Field Action of the year
02 = 2nd Field Action of the year
03 = 3rd Field Action of the year
(The sequence is unique for each
Field Action category)
(May use other characters in
unique cases)
Field Action Sequence
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep
procedures required to implement this Safety (Noncompliance) Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
FAQ Page 1 of 1
© 2024 Toyota Motor Sales, USA
SAFETY (NONCOMPLIANCE) RECALL 24TA04 (Interim Notice 24TB04)
Certain 2023 – 2024 Model Year Camry and Camry HV
Rear Seat Head Restraint Performance
Frequently Asked Questions
Original Publication Date: February 21, 2024
Q1: What is the condition?
A1: The two head restraints on the 60% portion of the rear, fold down seats in the involved vehicles may
have poor welds on a bracket that can cause the vehicles not to comply with a federal safety standard.
This can affect head restraint performance and increase the risk of injury during certain collisions.
Q1a: Are there any symptoms/warnings before the condition can occur?
A1a: No. However, Toyota recommends that until the remedy is performed, no passengers sit in the
rear middle or rear right seats.
Q2: What is Toyota going to do?
A2: When the remedy is available, Toyota dealers will replace the rear 60% Seat Back Sub-Assembly FREE
OF CHARGE.
Q3: When will the remedy become available?
A3: Toyota is currently preparing the parts and repair instructions for the remedy for this condition. When
the timing of the remedy availability is known, Toyota will update this document with the timing.
Q4: Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
A4: There are approximately 4,200 vehicles covered by this Safety (Noncompliance) Recall.
Model Name Model Year Production Period
Camry 2023-2024 Late July 2023 – Early November 2023
Camry HV 2023-2024 Late July 2023 – Early November 2023
Q5: How does Toyota obtain my mailing information?
A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to
receive registration or title information, based upon the DMV records. Please make sure your
registration or title information is correct.
Q6: What if I have additional questions or concerns?
A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at
1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern
Time.
© 2024 Toyota Motor Sales, USA – Version 3a
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM
This form is not applicable for new vehicles in dealership inventory and TCUV units.
This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT
been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have
the remedy performed at NO CHARGE when the remedy is available.
Customer Signature
Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/.
and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to
input your 17-digit Vehicle Identification Number (VIN).
Model Model Year
Customer Information
Customer Name Customer Email
Customer Address Home Phone #
Mobile Phone #
Date
Please provide this information so that Toyota or your dealer can notify you when the remedy becomes
available. This information will only be used for campaign communications. If you’d like to update your
preferred contact information in the future, visit https://www.toyota.com/owners. or contact us at 1-888-
270-9371.
Dealer Information
Dealer Name/Address Dealer Code
Dealer Phone Number
Dealer Staff Name
Dealer Staff Signature
VIN Campaign Code
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-128
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Toyota Motor Engineering & Manufacturing FEB 21, 2024 NHTSA Recall No. : 24V-128 Manufacturer Recall No. : 24TB04 / 24TA04
Manufacturer Information :
Manufacturer Name : Toyota Motor Engineering &
Manufacturing
Address : 6565 Headquarters Drive Plano TX 75024
Company phone : 1-800-331-4331
Population :
Number of potentially involved : 4,212 Estimated percentage with defect : 9 %
Vehicle Information :
Vehicle 1 : 2023-2023 Toyota Camry Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Only vehicles in the above production range may have been equipped with 60/40 split, fold down configuration rear seats, that may not have been welded sufficiently due to a specific production issue and are involved in this recall. Based on inspections of a sample of vehicles in its inventory, Toyota estimates approximately 8.6% of the involved vehicles contain one or more improper spot-welds. Whether the involved vehicles that contain improper spot- weld(s) will be noncompliant as described in Section 5 depends on the specific condition of the improper welds. Production Dates : JUL 25, 2023 – AUG 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-128 Page 2 Vehicle 2 : 2023-2023 Toyota Camry Hybrid Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Only vehicles in the above production range may have been equipped with 60/40 split, fold down configuration rear seats, that may not have been welded sufficiently due to a specific production issue and are involved in this recall. Based on inspections of a sample of vehicles in its inventory, Toyota estimates approximately 8.6% of the involved vehicles contain one or more improper spot-welds. Whether the involved vehicles that contain improper spot- weld(s) will be noncompliant as described in Section 5 depends on the specific condition of the improper welds. Production Dates : JUL 25, 2023 – AUG 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2024-2024 Toyota Camry Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Only vehicles in the above production range may have been equipped with 60/40 split, fold down configuration rear seats, that may not have been welded sufficiently due to a specific production issue and are involved in this recall. Based on inspections of a sample of vehicles in its inventory, Toyota estimates approximately 8.6% of the involved vehicles contain one or more improper spot-welds. Whether the involved vehicles that contain improper spot- weld(s) will be noncompliant as described in Section 5 depends on the specific condition of the improper welds. Production Dates : NOV 03, 2023 – NOV 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-128 Page 3 Vehicle 4 : 2024-2024 Toyota Camry Hybrid Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Only vehicles in the above production range may have been equipped with 60/40 split, fold down configuration rear seats, that may not have been welded sufficiently due to a specific production issue and are involved in this recall. Based on inspections of a sample of vehicles in its inventory, Toyota estimates approximately 8.6% of the involved vehicles contain one or more improper spot-welds. Whether the involved vehicles that contain improper spot- weld(s) will be noncompliant as described in Section 5 depends on the specific condition of the improper welds. Production Dates : NOV 03, 2023 – NOV 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The second-row seats of the subject vehicles have a 60/40 split, fold down configuration, with the 60% portion having an outboard seat on the vehicle’s passenger side and a center seat, each with a head restraint. Head restraint brackets are welded to the 60% rear seat back frame sub-assembly. Due to a problem in the manufacturing process, there is a possibility that one or more of the individual welds on these head restraint brackets may not have been welded properly and could cause the head restraints not to perform as designed. The rear outboard head restraint may not comply with certain requirements of FMVSS 202a, paragraph S4.2.7. An improper weld on the head restraint bracket of the rear center or outboard designated seating positions of the 60% seat back may affect head restraint performance and increase the risk of injury during certain collisions. FMVSS 1 : 202 – Head restraints FMVSS 2 : NR
Description of the Safety Risk : The rear outboard head restraint may not comply with certain requirements of FMVSS 202a, paragraph S4.2.7. An improper weld on the head restraint bracket of the rear center or outboard designated seating positions of the 60% seat back may affect head restraint performance and increase the risk of injury during certain collisions.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components :
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-128 Page 4 Component Name 1 : Frame Sub-Assembly, Rear Seat Back, RH Component Description : 60% Rear Seat Back Frame Sub-Assembly Component Part Number : 71017-06210 Component Name 2 : Frame Sub-Assembly, Rear Seat Back, RH Component Description : 60% Rear Seat Back Frame Sub-Assembly Component Part Number : 71017-06420 Supplier Identification : Component Manufacturer
Name : Adient Georgetown Address : 824 Lemons Mill Rd.
Georgetown Kentucky 40324
Country : United States Chronology :
In early November 2023, during a routine inspection, the supplier identified a cold spot-weld condition on a 60% rear seat back frame sub-assembly. Thereafter, Toyota inspected rear seat back frame sub-assemblies on vehicles at the production facility and found some with a similar cold weld condition. The cause of the improper welding was identified and corrected in production. In December 2023, Toyota began a design review to study the effect of a cold weld at the head restraint bracket location on head restraint performance. It was concluded that the backset retention performance could not be guaranteed. On February 15, 2024, Toyota determined that the subject vehicles may not meet the backset retention, displacement, and strength requirements in FMVSS 202a, paragraph S4.2.7 and decided to conduct a recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-128
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : All known owners of the subject vehicles will be notified to return their
vehicles to a Toyota dealer. The dealers will replace the 60% Rear Seat Back Frame Sub-Assembly, free of charge As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by April 21,
2024. A copy of the draft owner notification letter(s) will be submitted as soon as available. Notifications to distributors/dealers will be sent by February 21, 2024. Copies of dealer communications will be submitted as they are issued.
Planned Dealer Notification Date : FEB 21, 2024 – FEB 21, 2024
Planned Owner Notification Date : APR 07, 2024 – APR 21, 2024
* NR – Not Reported
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SEOCONTENT-END
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