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February 14, 2019 NHTSA CAMPAIGN NUMBER: 19V097000
The improperly connected filler pipe may leak fuel, which, in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 19V097
Manufacturer Toyota
Motor Engineering & Manufacturing
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 205
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, “Fuel System Integrity.”
Remedy
Toyota will notify owners, and dealers will inspect the fuel filler pipe, replacing it if necessary, free of charge. The recall began March 19, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is K0I.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY
1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
◄ IMPORTANT UPDATE ►
The attached Dealer Letter has been updated. Refer to the details below.
| DATE | TOPIC |
|---|---|
| March 1, 2019 | The Warranty Reimbursement Section has been updated with Opcodes:
|
The most recent update in the attached Dealer Letter will be highlighted with a red box.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject.
Thank you for your cooperation.
Toyota Motor Sales, USA
Original Publication Date: February 14, 2019
To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY (NONCOMPLIANCE) RECALL K0I Remedy Notice
Certain 2019 Model Year Toyota Avalon HV and Camry HV Vehicles
Fuel May Leak from Fuel Filler Pipe Connection
| Model / Years | Production Period | Approximate Total Vehicles | Approximate Stop Sale Dealer Inventory |
|---|---|---|---|
| 2019 Avalon HV | Mid-October 2018 – Early November 2018 | 40 | 13 |
| 2019 Camry HV | Early October 2018 – Early November 2018 | 170 | 57 |
 | STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.
Refer to Dealer Inventory Procedures section for more details. | |
On February 14, 2019, Toyota filed a Non-Compliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2019 model year Avalon HV and Camry HV vehicles.
Condition
During a quality confirmation activity, there was a possibility that the fuel filler pipe may not have been properly reconnected to the fuel tank. In this condition, the vehicles could leak fuel and may not meet certain U.S. federal motor vehicle safety standard requirements. In the presence of an ignition source, a fuel leak could increase the risk of a fire.
Remedy
Any authorized Toyota dealer will inspect the fuel filler pipe to confirm if it is properly installed and, IF NECESSARY, replace the fuel filler pipe FREE OF CHARGE.
Covered Vehicles
There are approximately 210 vehicles covered by this Safety (Noncompliance) Recall. There are no vehicles which were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will begin to notify owners in mid-February 2019 by in-vehicle head unit notification, followed by first class letters.
Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
Dealer Inventory Procedures
New Vehicles in Dealership Inventory
There are approximately 70 vehicles in new dealer inventory as of February 13, 2019.
| Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60 day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. |
| Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. | |
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock
To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.
| Part Number | Description | Quantity |
|---|---|---|
| 00411-140003 | Inspection Mirror Hang Tag | 25 Per Pack |
NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC).
Pre-Owned Vehicles in Dealer Inventory
To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall.
Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available.
Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email, state “Disclosure Form K01” and include the VIN.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.
Customer Handling, Parts Ordering, and Remedy Procedures
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Customer Experience Center (1-888-270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tania Saldana (859) 815-9968 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media.
Parts Ordering Process
Toyota expects that most vehicles will require an inspection only. If a vehicle is identified with the fuel filler pipe NOT properly connected and secure, dealer should contact quality_compliance@toyota.com. Email subject line should be as follows: “K0I Parts Request for (Dealer Name, Dealer Code) (Date: XX-XX-XXXX)”. The email must include the following:
- VIN
- Photos of inspection results (refer to technical instructions for details)
- Address and contact person for parts shipment
- Dealer code and dealer name
For additional details on the inspection process, refer to the Technical Instructions.
Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly, technicians performing this repair are required to currently hold at least one of the following certification levels:
- Certified Technician (any specialty)
- Expert Technician (any specialty)
- Master Technician
- Master Diagnostic Technician
Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.
Repair Quality Confirmation
The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.
Vehicles Emission Recall Proof of Correction Form (California only)
As this Safety (Noncompliance) Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form after repairs have been completed. The vehicle owner may require this form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Booklets can be ordered from the MDC (material number 00410-92007).
Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by September 30, 2019. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner.
Warranty Reimbursement Procedures
Warranty Reimbursement Procedure
 |
| Op Code | Description | Flat Rate Hours |
|---|---|---|
| K0I001 | Fuel filler pipe Inspection – No Replacement Needed | 0.5 hr/vehicle |
| K0I002 | Fuel filler pipe Inspection + Replacement | 1.4 hr/vehicle |
- The flat rate times include 0.1 hours for administrative cost per unit for the dealership.
- A loaner vehicle or alternative transportation through the Toyota Rent-A-Car (TRAC) can be claimed up to a maximum of 30 days as a sublet type “RT” under Op Code K0I002.
- Rentals greater than 4 days or $35.00 per day requires DSPM authorization as per the Toyota Transportation Assistance Policy (TTAP).
- Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached.
- Rentals greater than 4 days or $35.00 per day requires DSPM authorization as per the Toyota
- Towing can be claimed under Op Code K0I001 or K0I002 for a maximum of $250 as sublet type “TW” in the event the customer requests vehicle pickup.
Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.
Campaign Designation / Phase Decoder
 |
| Examples: C1B = Launched in 2012, Interim Phase, 2nd Campaign Launched in 2012 E0A = Launched in 2014, Remedy Phase, 1st Campaign Launched in 2014 J0A = Launched in 2018, Remedy Phase, 1st Campaign Launched in 2018. |
Please review this entire package with your Service and Parts staff to familiarize them with the proper stepby-step procedures required to implement this Safety (Noncompliance) Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
SAFETY (NONCOMPLIANCE) RECALL K0I Remedy Notice
Certain 2019 Model Year Toyota Avalon HV and Camry HV Vehicles
Fuel May Leak from Fuel Filler Pipe Connection
Frequently Asked Questions
Original Publication Date: February 14, 2019
| Q1: | What is the condition? | ||||||||||||
| A1:
| During a quality confirmation activity, there was a possibility that the fuel filler pipe may not have been properly reconnected to the fuel tank. In this condition, the vehicles could leak fuel and may not meet certain U.S. federal motor vehicle safety standard requirements. In the presence of an ignition source, a fuel leak could increase the risk of a fire.
Q1a: What is the fuel filler pipe? A1a: It is a pipe which connects the fuel inlet to the vehicle’s fuel tank.
Q1b: Are there any warnings that this condition exists? A1b: No. However, if the condition is present, fuel may leak during refueling.
| ||||||||||||
| Q2: | What is Toyota going to do? | ||||||||||||
| A2: | Toyota will begin to notify owners in mid-February 2019 by in-vehicle head unit notification, followed by first class letters, advising owners to make an appointment with their authorized Toyota dealer to have the fuel filler pipe inspected to confirm if it is properly installed. IF NECESSARY, the dealer will replace the fuel filler pipe, FREE OF CHARGE.
NOTE (Customers who live in the state of California) The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota Your Toyota
| ||||||||||||
| Q3: | Which and how many vehicles are covered by this Safety (Noncompliance) Recall? | ||||||||||||
| A3: | There are approximately 210 vehicles covered by this Safety Recall. There are no vehicles which were distributed to Puerto Rico.
Q3a: Are there any other Lexus/Toyota A3a: No, there are no other Lexus/Toyota
| ||||||||||||
| Q4: | How long will the repair take? | ||||||||||||
| A4:
| The inspection takes approximately forty-five minutes. If replacement is required, the repair will take approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
| ||||||||||||
| Q5: | How does Toyota obtain my mailing information? | ||||||||||||
| A5:
| Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.
| ||||||||||||
| Q6: | What if I have additional questions or concerns? | ||||||||||||
| A6: | If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
|
SEOCONTENT-START
IMPORTANT UPDATE
TECHNICAL INSTRUCTIONS
FOR
SAFETY (NONCOMPLIANCE) RECALL K0I
FUEL MAY LEAK FROM FUEL FILLER PIPE CONNECTION
CERTAIN 2019 MODEL AVALON HV AND CAMRY HV
UPDATE 2-20-2019
– Updated charcoal cannister connection inspection pictures for clarity
– Updated install instructions for fuel filler pipe connection for clarity
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this recall are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this recall repair are required to currently hold at least one of the following certification levels:
• Certified Technician (any specialty)
• Expert Technician (any specialty)
• Master Technician
• Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this recall repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
2
I. OPERATION FLOW CHART
Check the TIS Vehicle Inquiry System
to verify vehicle eligibility.
Not Covered No further action required.
Covered
Inspect the Fuel Filler Pipe
Connections and Mounting.
NO
Is the Fuel Filler Pipe properly
connected and secure?
Yes
Campaign complete.
Return the vehicle to the customer.
Replace Fuel Filler Pipe
I. CONDITION
During a quality confirmation activity, there was a possibility that the fuel filler pipe may not have been properly
reconnected to the fuel tank. In this condition, the vehicles could leak fuel and may not meet certain U.S.
federal motor vehicle safety standard requirements. In the presence of an ignition source, a fuel leak could
increase the risk of a fire.
II. PREPARATION
A. PARTS
If repair is required based on inspection reference the dealer letter for parts information and further direction.
Note: A photo of the condition will be required.
B. TOOLS & EQUIPMENT
• Standard hand tools
• Torque wrench*
• Shop Light
*Note: Ensure the torque wrench being used is properly calibrated.
III. IDENTIFICATION OF AFFECTED VEHICLES
NOTE:
• Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Safety Recall, and that the
campaign has not already been completed prior to dealer shipment or by another dealer.
• TMS warranty will not reimburse dealers for repairs conducted on vehicles that are not affected or were
completed by another dealer.
3
IV. COMPONENTS
To Fuel Tank
To Charcoal Canister
4
V. VEHICLE DISASSEMBLY FOR INSPECTION
1. LIFT VEHICLE AND REMOVE LH REAR WHEEL
2. REMOVE THE LH REAR INNER FENDER LINER
a) Remove the clip from the Rocker Panel Molding End Cover to disconnect it from the fender liner.
b) Remove the clips and screws shown below and remove the inner fender liner.
Note: To perform a proper inspection, the entire fender liner needs to be removed.
5
VI. FUEL TANK PIPE INSPECTION
1. OK= No Gap NG= Gap Found
2. OK= Clip Seated NG = Clip Up
1. INSPECT THE FUEL TANK PIPE FOR PROPER CONNECTIONS
a) Inspect the fuel tank pipe connection at the fuel tank.
1. Confirm the fuel pipe is fully seated against tank with no gap.
2. Confirm that the retaining clip is fully seated by visual and touch feel.
3. Perform a pull check on the fuel pipe to confirm it cannot be removed from the tank and no gap is created.
OK= Inspection items 1-3 pass inspection
NG = If any inspection items 1 – 3 fail take a picture of the condition and replace the Fuel Tank Pipe Assembly (Section VIII Fuel Filler Pipe Replacement)
Note: Reference the parts section in dealer letter for specific directions for obtaining repair parts.
OK= Clip Down &
Fully inserted
(Tabs visible
behind collar)
b) Inspect the fresh air pipe connections at the charcoal cannister.
1. Confirm the fresh air pipe is fully seated and the locking tab is behind the collar.
2. Confirm that the retaining clip is fully seated.
3. Perform a pull check on the pipe to confirm it cannot be removed from the charcoal canister.
OK= Inspection items 1-3 pass inspection
NG = If any inspection items 1 – 3 fail take a picture of the condition and replace the Fuel Tank Pipe Assembly (Section VIII Fuel Filler Pipe Replacement)
Note: Reference the parts section in dealer letter for specific directions for obtaining repair parts.
NG = Clip up or Not fully inserted (Tabs not visible)
6
2. INSPECT THE FUEL FILLER PIPE MOUNTS
a) Confirm the clips are fully seated on the vehicle body studs.
OK= Clip Seated NG = Clip has Gap
Note: If gap is present reseat clip(s).
b) Confirm the bracket is installed and the bolt is torqued to spec.
Torque: Bolt: 18 lbf (24 N-m, 240 kgf-cm)
OK= Clip Seated NG = Clip Out
c) Confirm the Fuel Tank Vent Hose clip is properly seated in body hole and secure.
Note: If gap is present reseat clip.
A
A
B
7
VII. VEHICLE REASSEMBLY
1. REINSTALL REAR INNER FENDER LINER
a) Reinstall the rear inner fender liner and secure with the bolts and clips shown below.
b) Reinstall the rocker panel molding end cover to the fender liner and secure it with clip.
2. REINSTALL LH REAR WHEEL
a) Install the rear wheel.
b) Install the rear wheel lug nuts and torque to spec in proper pattern.
Torque: Bolt: 76 ft lbf (103 N-m, 10.5 kgf-m)
8
VIII. FUEL FILLER PIPE REPLACEMENT
1. CONFIRM THE FUEL LEVEL IS BELOW HALF TANK.
c
Note: If fuel tank is above half tank fuel can spill out of tank when removing filler pipe. In these cases, gas will need to be emptied from tank.
2. OPEN FUEL DOOR AND REMOVE GAS CAP
Note: This will allow the fuel filler pipe to slip through the fuel door grommet.
3. LIFT VEHICLE AND REMOVE LH REAR WHEEL
4. REMOVE THE LH REAR INNER FENDER LINER
a) Remove the clip from the Rocker Panel Molding End Cover to disconnect it from the fender liner.
b) Remove the clips and screws shown below and remove the inner fender liner.
Note: To perform a proper inspection, the entire fender liner needs to be removed.
9
5. REMOVE FUEL FILLER PIPE FROM TANK
a) Pullout retainer on fuel filler pipe to disengage the locking claws.
b) Pull off fuel filler pipe from tank.
6. REMOVE THE FRESH AIR PIPE FROM CHARCOAL CANISTER
a) Pullout retainer on charcoal canister connection to disengage the locking claws.
b) Pull off fresh air pipe from charcoal canister.
7. DISCONNECT PIPE ASSEMBLY FROM BODY
a) Remove the bolt securing the bracket.
b) Remove the clips securing pipe to body.
c) Pull assembly down and out of vehicle.
10
8. INSTALL PIPE ASSEMMBLY
a) Insert fuel filler pipe through fuel door grommet.
b) Insert clips onto studs and body.
c) Install bolt and torque to specification.
Torque: Bolt: 18 lbf (24 N-m, 240 kgf-cm)
d) Secure clip to underside of body.
9. INSTALL THE QUICK DISCONNECT OF FRESH AIR PIPE TO CHARCOAL CANISTER.
a) Prior to installation, clean the charcoal canister connecting surface with a clean cloth to remove potential debris.
b) Push the connector onto the canister and listen for click of primary locking tabs.
c) Confirm the fresh air pipe is fully seated and the locking tab is behind the collar.
d) Fully seat locking retainer and listen for a clicking sound.
e) Perform a pull check on the pipe to confirm it cannot be removed from the charcoal canister.
10. INSTALL FUEL FILLER PIPE ONTO TANK
a) Prior to installation, clean the fuel tank neck connecting surface with a clean cloth to remove potential debris.
b) Push the fuel pipe onto the fuel tank and listen for a clicking sound.
c) Confirm it is fully seated onto the tank neck.
d) Push the retainer in to lock the pipe to tank, it should create clicking sound when seated.
e) Perform a pull check to ensure it is fully connected.
11
Second Technician Secondary Check
The following inspection needs to be performed by a second technician after the fuel filler pipe has been replaced and prior to the fender liner being reinstalled. The operation code for repair includes time for the second technician inspection.
1. OK= No Gap NG= Gap Found
2. OK= Clip Seated NG = Clip Up
1. INSPECT THE FUEL FILLER PIPE FOR PROPER CONNECTIONS
a) Inspect the fuel filler pipe connection at the fuel tank.
1. Confirm the fuel filler pipe is fully seated against tank with no gap.
2. Confirm that the retaining clip is fully seated by visual and touch feel.
3. Perform a pull check on the fuel filler pipe to confirm it cannot be removed from the tank and no gap is created.
OK= Clip Down & NG = Clip up or
Fully inserted Not fully inserted
(Tabs visible) (Tabs not visible)
2. INSPECT THE FRESH AIR PIPE CONNECTIONS AT THE CHARCOAL CANNISTER.
1. Confirm the fresh air pipe is fully seated and the locking tab is behind the collar.
2. Confirm that the retaining clip is fully seated.
3. Perform a pull check on the fuel pipe to confirm it cannot be removed from the charcoal canister.
12
◄ VERIFY REPAIR QUALITY ►
− Confirm ALL inspection steps are followed EXACTLY as described in these instructions
− Confirm the fuel tank pipe is properly secured to the fuel tank and charcoal canister
− Confirm vehicle fender liner is properly installed and secured
If you have any questions regarding this update, please contact your regional representative.
11. REINSTALL REAR INNER FENDER LINER
a) Reinstall the rear inner fender liner and secure with the bolts and clips shown below.
b) Reinstall the rocker panel molding end cover to the fender liner and secure it with clip.
12. REINSTALL LH REAR WHEEL
a) Install the rear wheel.
b) Install the rear wheel lug nuts and torque to spec in proper pattern.
Torque: Bolt: 76 ft lbf (103 N-m, 10.5 kgf-m)
13. REINSTALL GAS CAP AND CLOSE FUEL DOOR.
13
IX. APPENDIX
A. CAMPAIGN DESIGNATION DECODER
G 0 V
Year Campaign is Launched
B = 2011
C = 2012
D = 2013
E = 2014
F = 2015
G = 2016
Etc…
Repair Phase
1st Campaign = A
2nd Campaign = B
Etc…
Current Campaign Letter
for this year
0 = Remedy
1 = Interim (Remedy
not yet available) “1”
will change to “0” when
the Remedy is
available
S = Supplemental
Campaign
Examples:
A0D = Launched in 2010, Remedy Phase, 4th Campaign Launched in 2010
C1B = Launched in 2012, Interim Phase, 2nd Campaign Launched in 2012
E0A = Launched in 2014, Remedy Phase, 1st Campaign Launched in 2014
B. CAMPAIGN PARTS DISPOSAL
Make sure all campaign parts (original parts) removed from the vehicle are disposed of in a manner in which
they will not be reused, unless requested for parts recovery return.
SEOCONTENT-END
13 Associated Documents
Non-Compliance Report/FMVSS 301
RCLRPT-19V097-6140.PDF 214.496KB
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Remedy Instructions and TSB
RCRIT-19V097-9443.pdf 899.464KB
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NONCOMPLIANCE INFORMATION REPORT
RMISC-19V097-9382.pdf 24.149KB
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Non-Compliance Notice 573 Report FMVSS 301
RCLRPT-19V097-9125.PDF 214.496KB
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Miscellaneous Document – K0I Head Unit Content
RMISC-19V097-7919.pdf 800.262KB
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Recall Acknowledgement
RCAK-19V097-2891.pdf 245.769KB
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Manufacturer Notices(to Dealers,etc) – Updated Dealer Letter March 1, 2019
RCMN-19V097-5929.pdf 1361.137KB
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Manufacturer Notices(to Dealers,etc) – Certain 2019 Model Year Toyota Avalon HV and Camry HV Vehicles Fuel May Leak from Fuel Filler Pipe Connection
RCMN-19V097-6122.pdf 1224.379KB
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Remedy Instructions and TSB
RCRIT-19V097-9919.pdf 802.689KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V097-5662.pdf 64.317KB
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Recall Quarterly Report #1, 2019-1
RCLQRT-19V097-1815.PDF 211.135KB
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Recall Quarterly Report #2, 2019-2
RCLQRT-19V097-6562.PDF 211.236KB
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Recall Quarterly Report #3, 2019-3
RCLQRT-19V097-7798.PDF 211.321KB
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- Compatible with cap-less fuel tanks
- Includes AR6500 Diesel Treatment (40 oz)
- Includes AR6400-D Diesel Fuel System Cleaner
- Restore key fuel system components - injectors, turbo & dpf
- Boost cetane, improve performance and MPG
- AR6400-D is not the remedy for HEUI injector stiction. Please use AR9100 Friction Modifier instead
- QUALITY ASSURED
- Reduces: rough idle, engine surge, hesitation, and spark plus fouling
- 20 oz. bottle.
- Improves: cold start performance, and fuel stability for up to one year
- Contains 100% High-Energy Solvent Technology
- Helps Keep Injectors Or Carb(S) And Intake Ports And Valves Clean
- Quickly Disperses Moisture And Dissolves Gum, Varnish, And Other Fuel Residues
- Disperses Moisture In Conventional Gasoline
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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