Incorrect Tube Nuts on Brake Lines – 2014-2019 Toyota Sienna Braun Mobility Van Conversion

June 4, 2019 NHTSA CAMPAIGN NUMBER: 19V410000

Incorrect Tube Nuts on Brake Lines

The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.

 

NHTSA Campaign Number: 19V410

Manufacturer Braun Corporation

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 705

 

Summary

Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.

 

Remedy

Braun has notified owners, and dealers will install an adapter to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Date: June 4, 2019

To: All BraunAbility Dealer GMs, Service Managers and Sales Managers

Subject: Stop Sale notice for certain Toyota Sienna rear entry WAVs

Dear BraunAbility Dealer,

BraunAbility is taking the necessary steps to initiate a voluntary recall on certain Toyota Sienna rear entry wheelchair accessible vehicles manufactured January 9th, 2018- May 20th, 2019. The necessary steps have been taken to file the recall notice with NHTSA and we are proactively communicating this information to you. This notification is to inform you to take the necessary steps to stop sale any affected Toyota Sienna rear entry vehicle(s) you may have in inventory.

Important: Federal law (United States Code Title 49, section 30112) requires you to complete the recall service on any new motor vehicle when it is known the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety.

Cause: Brake line extensions manufactured by TFI for use on BraunAbility WAV conversions were assembled using SAE 3/8-24 tube nuts, when the tube nuts should have been metric size M10 x 1.0. The SAE and metric thread forms of these sizes are very similar and consequently, the male SAE thread may be mistakenly assembled to a female metric fitting.

Concern: If the mismatched SAE male tube nut is assembled to the metric female fitting, it may not be possible to achieve the correct assembly torque, and the union may develop a brake fluid leak causing potential braking degradation, which could lead to an accident causing injury.

Correction: Inspection and correction instructions will be communicated to you by Monday, June 10th. If correction is deemed necessary, a brake line adapter will be required for remediation.

Part number: 508884- adapter brake line.

In the coming days and weeks, further detail about this voluntary recall will be communicated to you as part of the NHTSA reporting process.

Please know the safety and reliability of our products are of paramount importance to BraunAbility and by taking this proactive measure we hope it demonstrates our commitment to you and the customers we serve.

Sincerely,
Rick Nelson

Director of Customer Care & Aftersales
BraunAbility


Dealer Q&A- Recall 19V410 Toyota Rear Entry  

 

Q: Who do I contact if I have a question regarding the 19V410 recall? 

A: Call the BraunAbility Technical line at 877-272-8633. Press 3 for Wheelchair Accessible Vehicle Support and then 1 for Recall Support. Or email [email protected].

 

Q: Where can I refer a customer who has questions about this recall that I don’t know how to answer?

A: BraunAbility has a trained staff available Monday-Friday, 8am-5pm EST to answer consumer questions regarding any BraunAbility Recall. Refer end users to 833-863-3539 or [email protected].

 

Q: What vehicles are affected by this recall?

A: All Toyota rear entry conversions modified January 9, 2018 – May 20, 2019.  This recall impacts commercial and consumer use vehicles.

 

Q: How can I determine if a VIN is affected by Recall 19V410?

A: The BraunAbility Recall LookUp is available on BraunAbility Connect. Search the last 8 digits of the VIN to determine if a vehicle is impacted by any BraunAbility recall announced after September 1, 2019. Recall LookUp: https://www.braunabilityconnect.com/WarrantySearch

 

Q: What parts do I need to perform the recall remedy?

A: 508884KS will be needed for remedy. This kit contains one brake line adapter and an instructional service bulletin. The kit will be available for order on BraunAbilityConnect.com the week ending June 14, 2019.

 

Q: How do I notify BraunAbility that the recall remedy has been performed?

A: To be reimbursed for the inspection and if necessary, the repair, use the following criteria on the warranty claim form located on BraunAbility Connect. The submission of the warranty claim will subsequently notify us that the recall has been performed for the VIN included on the claim.

If repair is required claim the following:

Part Number: 508884KS Topics: Recall / 19V410 / Repair
Warranty Labor: 1.0-hr Topics: Recall / 19V410 / Repair

If repair is not required claim the following:

Warranty Labor: 1.0-hr Topics: Recall / 19V410 / Inspect

 

Q: Can we sell used vehicles that are impacted by this recall?

A: No, the stop sale applies to both, new and used, unsold vehicles in your inventory. The vehicle(s) must be remedied prior to sale.

 

Q: I have rental vans in my fleet that are impacted by this recall. Can I rent them out before performing the recall?

A: BraunAbility strongly recommends you perform the recall on your fleet vehicles prior to renting them.


6 Affected Products

Vehicle

MAKE MODEL YEAR
TOYOTA SIENNA 2014-2019

5 Associated Documents

Recall Acknowledgement

RCAK-19V410-8194.pdf 245.226KB

Download (PDF, 239KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V410-7813.pdf 160.959KB

Download (PDF, 157KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V410-6182.pdf 4984.689KB

Download (PDF, 4.75MB)


Remedy Instructions and TSB

RCRIT-19V410-8488.pdf 4719.161KB

Download (PDF, 4.5MB)


Defect Notice 573 Report

RCLRPT-19V410-2848.PDF 214.472KB

Download (PDF, 209KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V410&docType=RCL


 

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Last update on 2019-10-09 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-09 / Affiliate links / Images from Amazon Product Advertising API

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