Air Bags/Seat Belt Pretensioners may not Deploy – 2011-2019 Toyota

January 17, 2020 NHTSA CAMPAIGN NUMBER: 20V024000

Air Bags/Seat Belt Pretensioners may not Deploy

In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

 

NHTSA Campaign Number: 20V024

Manufacturer Toyota Motor Engineering & Manufacturing

Components AIR BAGS

Potential Number of Units Affected 2,891,976

 

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

 

Remedy

Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter will be sent once the remedy is available. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s numbers for this recall are 20TB03, 20TA03 and 20TA05.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


IMPORTANT UPDATE

 

The attached Dealer Letter has been updated. Refer to the details below.

DATE TOPIC
03/23/2020 Added Step to Flow Chart under Warranty Reimbursement Procedure
03/17/2020 Added Toyota Customer Vehicle Offsite Storage Form

The most recent update in the attached Dealer Letter will be highlighted with a red box.

 

Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject.

 

Thank you for your cooperation.


Original Publication Date: March 12, 2020

 

To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers

 

SAFETY RECALL 20TA03 (Interim Notice 20TB03) – Remedy Notice

Certain 2011 – 2019 Model Year Corolla
Certain 2011 – 2013 Model Year Matrix
Certain 2012 – 2018 Model Year Avalon
Certain 2013 – 2018 Model Year Avalon Hybrid
Incomplete or Nondeployment of Airbags and/or Seat Belt Pretensioners May Occur

NHTSA Recall No. 20V-024

 

Model / Years Production Period Approximate
Total
Vehicles
Approximate
Stop Sale
Dealer Inventory
Corolla 2011 – 2019 Late November 2010 – Late February 2019 2,577,000 30
Matrix 2011 – 2013 Early December 2010 – Mid-June 2013 10,200 0
Avalon 2012 – 2018 Mid-May 2012 – Mid-April 2018 241,900 0
Avalon HV 2013 – 2018 Late May 2012 – Late March 2018 63,800 3

 

STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.

Refer to Dealer Inventory Procedures section for more details.

On January 17, 2020, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2011 – 2019 model year Corolla, 2011 – 2013 model year Matrix, 2012 – 2018 model year Avalon and 2013 – 2018 Avalon Hybrid vehicles.

 

Condition

The subject vehicles may be equipped with an electronic control unit (ECU) from a specific supplier that is designed to receive signals from crash sensors and deploy the airbags and seat belt pretensioners. The ECU may not have adequate protection against certain electrical noise that can occur in certain crashes, such as severe underride crashes. This can lead to incomplete or nondeployment of the airbags and/or seat belt pretensioners. Airbag and seat belt pretensioners that do not deploy as intended can increase the risk of injury in a crash.

 

Remedy

Toyota has sufficient parts to begin a phased implementation of the remedy. Any authorized Toyota dealer will, in most cases, install a noise filter between the airbag control module and its wire harness. In some cases, Toyota dealers may inspect the ECU to determine if the noise filter is necessary before installing it. The remedy will be at no cost to vehicle owners. Refer to the table below to determine the remedy status and remedy campaign designation for vehicles involved in this Safety Recall.

 

Phase Model / Years Approximate
Total Vehicles
Remedy Status Remedy
Campaign
Designation
1 Corolla 2014 – 2019 528,000 Remedy Available* 20TA03
2 Corolla 2011 – 2012 112,000 Remedy NOT Available at this time 20TA05**
Corolla 2011 – 2013 616,000 Remedy NOT Available at this time 20TA03
Matrix 2011 – 2013 10,200
Avalon 2012 – 2018 241,900
Avalon HV 2013 – 2018 63,800
Corolla 2014 – 2019 1,321,000

*Only a portion of the 2014 – 2019 model year Corolla vehicles covered by this Safety Recall are included in the phase 1 remedy.

**Certain 2011-2012 Corolla vehicles will require an inspection of the ECU to determine if noise filter installation is necessary. These vehicles will be loaded to campaign designation 20TA05. A separate Dealer Letter and Technical Instructions will be available at the time of phase 2 remedy launch.

At this time, Toyota anticipates that the remedy will become available for Phase 2 vehicles by late April 2020.

 

Campaign Phase Interpretation

This Safety Recall is being administered in phases due to parts availability. Please confirm each VIN using TIS to determine if the vehicle is in the remedy or interim phase. Only perform the repair that is available for the specific VIN. Dealers are NOT to perform repairs on vehicles that are in the interim phase.

REMEDY PHASE – ELIGIBLE FOR REPAIR
 

STATUS IDENTIFICATION

A: Campaign Description: X0X Remedy

B: Completion Status: Not Completed

  • This vehicle is eligible to have the remedy performed.

 

INTERIM PHASE – FUTURE REPAIR
 

STATUS IDENTIFICATION

A: Campaign Description: X1X Interim

B: Completion Status: Not Completed

  • This vehicle is in the interim phase; the remedy is NOT AVAILABLE at this time.

 

Covered Vehicles

There are approximately 2,892,900 vehicles covered by this Safety Recall. Approximately 50,000 vehicles involved in this Safety Recall were distributed to Puerto Rico.

 

Owner Letter Mailing Date

Toyota will begin to notify customers involved in phase 1 in mid-March 2020 informing them that the remedy is now available. Toyota will also mail an interim owner letter to phase 2 customers beginning early-March 2020. Phase 2 customers will receive a second notification when the remedy becomes available for them.  Samples of the owner notification letters have been included for your reference.

Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.

Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.

 

Dealer Inventory Procedures

New Vehicles in Dealership Inventory

There are approximately 33 vehicles in new dealer inventory as of January 21, 2020.

Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety.  Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory:  It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.

Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available.  Toyota provides these flooring reimbursements at 60-day intervals.  Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied.

Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy.

NOTE:

  • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied.
  • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The

Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

           

Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock

To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.

 

Toyota Version Below

Part Number Description Quantity
00411-140003 Inspection Mirror Hang Tag 25 Per Pack

NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC).

 

Pre-Owned Vehicles in Dealer InventoryPhase 1 vehicles

To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall.

Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available.

Keep the completed form on file at the dealership and send a copy to [email protected]toyota.com. In the subject line of the email state “Disclosure Form 20TA03” and include the VIN.

NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

 

Pre-Owned Vehicles in Dealer InventoryPhase 2 vehicles

Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota.

Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available.

Keep the completed form on file at the dealership and send a copy to [email protected]toyota.com. In the subject line of the email, state “Disclosure Form 20TA03/20TB03” and include the VIN.

NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

 

Toyota Certified Used Vehicle (TCUV)

The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.

 

Toyota Rent-A-Car (TRAC) & Service Loaners

Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.

 

Customer Handling, Parts Ordering, and Remedy Procedures

Customer Contacts

Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.

Customers with additional questions or concerns are asked to please contact the Toyota Customer Experience Center (1-888-270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.

 

Salvage Title Vehicles

Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.

For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.

 

Media Contacts

It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tania Saldana (859) 815-9968 in Toyota Corporate Communications.

Please do not provide this number to customers. Please provide this contact only to media.

 

Parts Ordering Process – Non SET and GST Parts Ordering Process

It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. 

All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details.

Part Number Description Quantity
04009-98112 Airbag Harness Kit 1

 

Technician Training Requirements

The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels:

  • Expert (Electrical or Hybrid)
  • Master
  • Master Diagnostic Technician

Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this recall repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.

 

Remedy Procedures

Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.

 

Repair Quality Confirmation

The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.

 

Post Repair Quality Checksheet

The Technical Instructions will direct you to a website as part of the repair quality confirmation procedure. For your reference, the website and default password are listed below:

https://toyota-trw.imagespm.info/

Default Password: XXXXX

 

Each dealer only has a single account; please ensure that the reset password is communicated to all technicians and dealer associates that will be utilizing this website.

 

Parts Recovery Procedures

All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes.

To help minimize dealer storage challenges, Toyota recommends that dealers:

  • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota.
  • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly.

Refer to Warranty Policies 9.3 and 9.6 for additional details.

 

Warranty Reimbursement Procedures

Loaner Vehicle or Alternative Transportation Reimbursement Procedure

For customers who request a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) during the interim phase, a loaner vehicle or alternative transportation can be claimed for $35 per day.

If a customer is not eligible for a loaner or alternative transportation, the customer can contact Customer Experience Center for further assistance.

Op Code
(File under designation 20TB03)
Description
TB03R1 Vehicle Rental 1-30 Days
TB03R2 Vehicle Rental 31-60 Days
TB03R3 Vehicle Rental 61-90 Days

NOTE:

  • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached.
  • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP).
  • Dealers will be allowed to file these Op Codes up to 90 days after the final phase has launched into remedy. After that time, no claims for alternative transportation reimbursement will be accepted.

 

Warranty Reimbursement Procedure

 

Op Code Description Flat Rate Hours
2TA031 Install Airbag Harness Kit – Corolla 1.1
  • The flat rate times include 0.1 hours for administrative cost per unit for the dealership.

 

Claim Filing Accuracy and Correction Requests

It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.

Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter.

 

Campaign Designation / Phase Decoder

 

 

Examples:

19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019

20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020

21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021

Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall.

 

Thank you for your cooperation.

 

TOYOTA MOTOR SALES, U.S.A., INC.


SAFETY RECALL 20TA03 (Interim Notice 20TB03) – Remedy Notice

Certain 2011 – 2019 Model Year Corolla
Certain 2011 – 2013 Model Year Matrix
Certain 2012 – 2018 Model Year Avalon
Certain 2013 – 2018 Model Year Avalon Hybrid
Incomplete or Nondeployment of Airbags and/or Seat Belt Pretensioners May Occur
NHTSA Recall No. 20V-024

 

Frequently Asked Questions

Original Publication Date: March 12, 2020

 

Q1: What is the condition?
A1:

 

The subject vehicles may be equipped with an electronic control unit (ECU) from a specific supplier that is designed to receive signals from crash sensors and deploy the airbags and seat belt pretensioners. The ECU may not have adequate protection against certain electrical noise that can occur in certain crashes, such as severe underride crashes. This can lead to incomplete or nondeployment of the airbags and/or seat belt pretensioners. Airbags and seat belt pretensioners that do not deploy as intended can increase the risk of injury in a crash.

Q1a: Are there any warnings that this condition exists?
A1a: No, there are no warnings prior to the occurrence of this condition.

 

Q2: What is Toyota going to do?
A2: Toyota has sufficient parts to begin a phased implementation of the remedy. Any authorized Toyota dealer will, in most cases, install a noise filter between the airbag control module and its wire harness. In some cases, Toyota dealers may inspect the ECU to determine if the noise filter is necessary before installing it. The remedy will be at no cost to vehicle owners. Refer to the table below to determine the remedy status and remedy campaign designation for vehicles involved in this Safety Recall.

Phase Model / Years Approximate
Total
Vehicles
Remedy Status Remedy
Campaign
Designation
1 Corolla 2014 – 2019 528,000 Remedy Available* 20TA03
2 Corolla 2011 – 2012 112,000 Remedy NOT Available at this time 20TA05**
Corolla 2011 – 2013 616,000 Remedy NOT Available at this time 20TA03
Matrix 2011 – 2013 10,200
Avalon 2012 – 2018 241,900
Avalon HV 2013 – 2018 63,800
Corolla 2014 – 2019 1,321,000

*Only a portion of the 2014 – 2019 model year Corolla vehicles covered by this Safety Recall are included in the phase 1 remedy.  Any authorized Toyota dealer can determine if the remedy is available or not for a specific 2014 – 2019 Corolla vehicle.

**Certain 2011-2012 Corolla vehicles will require an inspection of the ECU to determine if noise filter is necessary.

At this time, Toyota anticipates that the remedy notification for Phase 2 owners will occur by June 2020.

 

Q3: Which and how many vehicles are covered by this Safety Recall?
A3: There are approximately 2,892,900 vehicles covered by this Safety Recall.

Model Name Model Year Approximate UIO Production Period
Corolla 2011 – 2019 2,577,000 Late November 2010 – Late February 2019
Matrix 2011 – 2013 10,200 Early December 2010 – Mid-June 2013
Avalon 2012 – 2018 241,900 Mid-May 2012 – Mid-April 2018
Avalon Hybrid 2013 – 2018 63,800 Late May 2012 – Late March 2018
Q3a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.?
A3a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall.

 

Q4: What if I previously paid for repairs related to this Safety Recall?
A4: Reimbursement consideration instructions will be provided in the owner letter.

 

Q5: How does Toyota obtain my mailing information?
A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.

 

Q6: What if I have additional questions or concerns?
A6: If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.

 




25 Affected Products

Vehicles

MAKE MODEL YEAR
TOYOTA AVALON 2012-2018
TOYOTA AVALON HYBRID 2013-2018
TOYOTA COROLLA 2011-2019
TOYOTA MATRIX 2011-2013

16 Associated Documents

Part 573 Hard Copy with Chronology

RMISC-20V024-9810.pdf 73.826KB

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Defect Notice 573 Report

RCLRPT-20V024-6050.PDF 217.221KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V024-0828.pdf 357.347KB

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Remedy Instructions and TSB

RCRIT-20V024-1548.pdf 5424.834KB

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-20V024-2810.pdf 1008.374KB

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Recall 573 Report – Amendment 1

RCLRPT-20V024-9936.PDF 217.223KB

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Remedy Instructions and TSB

RCRIT-20V024-1915.pdf 5438.128KB

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Recall Acknowledgement

RCAK-20V024-9277.pdf 244.545KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re Safety Recall

RCMN-20V024-8217.pdf 174.465KB

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-20V024-1942.pdf 321.199KB

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Miscellaneous Document – Amended Defect Information Report

RMISC-20V024-9316.pdf 16.929KB

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ISSUED Owner Notification Letter(Part 577)- 2014-2019 Corolla

RCONL-20V024-7529.pdf 357.835KB

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Miscellaneous Document – March 19, 2020 AMENDED DEFECT INFORMATION REPORT (20V-024)

RMISC-20V024-8657.pdf 16.956KB

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Manufacturer Notices(to Dealers,etc) – SAFETY RECALL 20TA03 (Interim Notice 20TB03) – Remedy Notice

RCMN-20V024-9193.pdf 975.356KB

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Recall 573 Report – Amendment 2

RCLRPT-20V024-9356.PDF 217.223KB

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Manufacturer Notices(to Dealers,etc) – Updated Dealer Letter

RCMN-20V024-2777.pdf 1066.591KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V024&docType=RCL

 


1 Associated Investigation

Air Bag ACU Electrical Overstress
NHTSA ID: EA19001
Dated opened: April 19, 2019

The Office of Defects Investigation (ODI) is expanding the investigation to include the equipment supplier and vehicle manufacturers (OEMs) using this unit. The investigation focuses on ACUs manufactured by TRW, now ZF-TRW (ZF) , the Tier-one supplier to Hyundai and Kia and the other affected OEMs. The ACU senses a vehicle crash to determine whether air bag deployment is required, and if so, deploys the appropriate air bags and other supplemental restraints. ZF supplied subject ACUs to six OEMs: FCA, Honda, Hyundai, Kia, Mitsubishi and Toyota.

Internal to the ACU is an electronic component (an application specific integrated circuit, or ASIC) that monitors signals from crash sensors. A failure of the ASIC may prevent deployment of the required air bags and devices, or may otherwise affect the proper operation of the ACU. The ACU is located in the passenger compartment, and electrical wiring connects the ASIC to sensors located at the front of the vehicle. ODI’s current understanding is that a crash event may, in and of itself, produce harmful signals on the sensor wiring capable of damaging the ASIC, although the probability of this occurring appears to be low. While the ACU incorporates electrical circuitry intended to protect the ASIC from harmful signals, the level and effectiveness of the protective circuitry varies by OEM customer.

During PE18-003, Hyundai and Kia filed recalls (18V-137 and 18V-363 respectively) to address a defect that could result in ACU disablement and non-deployments. According to the filings, the disablement occurs in certain types of frontal crash events. Both filings discussed a condition known as electrical overstress (EOS) that affected the subject ASIC and was likely caused by electrical signals that entered the ACU via sensor wiring. The recalled vehicles used ACUs that had the lowest levels of ASIC protection while non-recalled Hyundai and Kia products using subject ACUs had higher levels of protection. ODI has not identified any EOS failures in the non-recalled Kia and Hyundai populations.

In September 2016, FCA filed recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products also manufactured with the subject ACU. In that filing, FCA also discussed an EOS condition that resulted in a failure of the subject ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but not the cross-car harnessing, had not experienced EOS failures, despite similar time in service. The recalled FCA vehicles used a mid-level form of ASIC protection. Other FCA vehicles that did not use cross car wiring, or used higher levels of ASIC protection, have not been recalled. ODI has not identified any EOS failures in the non-recalled FCA population.

Recently, ODI has identified two substantial frontal crash events (one fatal) involving Toyota products where EOS is suspected as the likely cause of the non-deployments. The crashes involved a MY 2018 and a MY 2019 Corolla equipped with the subject ACU that incorporated higher levels of ASIC protection. Additionally, both ACUs were found to be non-communicative (meaning the ACU could not be read with an Event Data Recorder) after the crash, a condition found in other cases where EOS occurred with other OEMs. No other EOS events have been identified for other Toyota products (including Corolla models that used the subject ACU since MY 2011), or for the Honda and Mitsubishi vehicles that use the subject ACU.

ODI plans to evaluate the susceptibility of the subject ACU designs to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an EOS event. Additionally, ODI will evaluate whether an unreasonable risk exists that requires further field action.


 

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Autel Scanner MaxiLink ML629 OBD2 Code Reader With AutoVIN Function+ABS/SRS/Engine/Transmission Diagnostic Scan Tool, Turns Off Engine Light (MIL) and ABS/SRS Warning Lights, Upgraded Version of ML619
  • 🚗 Lifelong Free Software Online Update 🚗 NOTE: ABS, Airbag, Engine and Transmission diagnosis is NOT universally compatible. Please send VIN number via email☛[email protected]☚ to get technical support if you are unsure if the scan tool is suitable for your vehicle. 24 hours online customer service is available if you have any issues about the scanne
  • 🚗 ABS SRS ENGINE TRANSMISSION & Auto VIN function 🚗 This code reader can read and erase DTCs for ABS, SRS(Airbag), Engine and Transmission on most 1996 and newer major vehicle models Retrieves generic (P0, P2, P3, and U0), manufacturer specific (P1, P3, and U1) codes and pending codes. ADVANCED version of Autel ML619/ AL619, ml629 With Multi languages options for the menu. Retrieves generic (P0, P2, P3, and U0), manufacturer specific (P1, P3, and U1) codes and pending codes.
  • 🚗 Turns off Check Engine Light (MIL) 🚗 ML629 scan tool can clear codes and reset monitors. Reads, stores and plays back live PCM data stream and live sensor data. Retrieves vehicle information (VIN, CALID and CVN). Views freeze-frame data, graphs data.TF memory card for data backup.With the useful DTC Lookup function, you have instant access to over 7000 DTC definitions in the DTC library.
  • 🚗 Upgraded Version of ML619 / AL619 🚗 Autel ML629, is an excellent solution for DIYers to pinpoint various vehicle problems. Autel ML629 code reader supporting all 10 test modes of OBDII test, ML629 provides you a complete OBD II diagnosis and reads/erases DTCs for ABS, SRS, engine and transmission. Clears codes and resets monitors, ABS & SRS warning lights, and pass the smog test quickly and accurately.
  • 🚗 WIDE VEHICLE COVERAGE 🚗 This fixd car diagnostic tool can work on including GM, Ford, Chrysler, Volvo, VW, BMW, Mercedes, Toyota, Honda, Nissan,Hyundai, Kia, Subaru, Mitsub, ect. ML629 works on most 1996 and newer vehicles (OBDII & CAN) ‒ domestic and import, and supports 12 languages ( Contact ☛[email protected]☚ for language change if you need )
SaleBestseller No. 2
Autel Autolink AL619 OBD2 Scanner ABS SRS Airbag Warning Light Scan Tool, Turn Off Check Engine Light Car Diagnostic Tool, Quick Test Engine System Code Reader
  • ABS/SRS Diagnostic Functions】The ABS/SRS diagnostic function is used to retrieve and clear codes from the vehicle’s ABS/SRS systems. It also provides the definition of each code to help diagnose problem areas within the systems that may cause the Malfunction Indicator Light (MIL) to turn on. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Send Car information to ▲[email protected]▲ to check compatibility
  • 【OBD II Diagnostics Function 】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Component Test, Viewing Vehicle Information, Modules Present, DTC Lookup.
  • 【Easy To Perform AbsSrs】Please follow these steps to finish ABS/SRS system diagnostic testing procedure:1. Turn the ignition on but do not start the engine.2. Turn on the scan tool and wait for the Main Screen to appear.3. Select AbsSrs icon in the Main Screen.4. Select a specific vehicle manufacture’s regional coverage. From the vehicle make screen, select a specific vehicle manufacture and press OK button.
  • 【Wide Vehicle Coverage】Supports more than 50 US, Asian and European vehicles, including Acura, Audi, Bentley, Benz, BMW, Bugatti, Chrysler, Ford, EU Ford, GM, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Kia, Land Rover, Lexus, Maybach, Mazda, Mini, Mitsubishi, Nissan, Opel, Porsche, Saab, Scion, Seat, Skoda, Smart, Sprinter, Suzuki, Toyota, Vauxhall, Volvo, Volkswagen, Renault, Peugeot, Lancia, Fiat, Dacia, Citroen, Alfa, Abarth.
  • 【About Software Update】Free lifetime software updates are available for AL619. Download the newest software anytime. The customer service team is available for 24 hours:▲[email protected]▲You can get a quick respond and solution from seller
Bestseller No. 3
LAUNCH OBD2 Scanner CRP129X Car Code Reader Scan Tool for ABS SRS Transmission Engine Diagnostic, Oil Reset, EPB/SAS/TPMS Reset and Throttle Matching Android Based WiFi AutoVIN Free Update
  • 【UPGRADED VERSION】Based on obd2 scanner CRP129, this Android 7.0 based LAUNCH CRP129X features a Larger 5” Touch Screen, Two more Reset Services (TPMS & Throttle Adaptation), AutoVIN Technology, Automatic Inspection Report, One-Click Lifetime Free Update via WiFi, Print via Email Share, DTC LookUp Library, Battery Voltage Test (for battery status and performance), Navigation & Hot Keys (Specially Designed for Intensive Work).
  • 【FOUR SYSTEMS DIAGNOSTIC + LIVE DATD IN GRAPHIC】This LAUNCH CRP129X scan tool comes with reading data streaming for Engine / AT / ABS /SRS systems (displayed in graphic), and turning off the warning light related, with all modes of OBDII functions as I/M Readiness Status, O2 Sensor Test, EVAP Test, Vehicle Information, etc. The vehicle diagnostic reports can be recorded, stored, played back and printed.
  • 【5 SERVICE FUNCTIONS + AUTOVIN SCAN】 This CRP129X obd2 scanner features 5 most used special reset capabilities (Oil Reset, EPB Release, SAS Calibration, TPMS Reset & Throttle Adaptation). The code readerprovides quick and accurate identification of vehicles via auto VIN scan.
  • 【FULL OBD2 COMPLIANT + FREE LIFETIME UPDATE】The LAUNCH CRP129X obd2 scanner works on 57 vehicle brands compliant with OBD2 protocols, mostly manufactured after 1996. You only need to update the scanner’s software to the latest versions with one single click via WiFi connection, to extend its using life and ensure the data is accurate.
  • 【WARRANTY & LANGUAGE】This LAUNCH CRP129X obd2 scanner diagnostic tool provides the 12-month warranty for any quality problems, free updates on internet for lifetime along with 9 languages support: English, Spanish, French, German, Italian, Russian, Portuguese, Japanese, Korean.
Bestseller No. 4
LAUNCH Creader 8021 ABS SRS Scan Tool Car Code Reader OBD2 Scanner Full OBDII Functions Auto Diagnostic Scanner with ABS SRS EPB Oil Service Light Resets Free Update
  • 【POWERFUL FUNCTIONS】 The code reader LAUNCH Creader 8021 supports reading/ clearing DTCs, reading data stream for ABS and SRS system. In addition, oil reset helps reset the mileage to reduce the unnecessary problems; EPB reset helps users with Brake cable/ Brake pad replacement. SAS helps clear the faulty steering angle sensor memories and calibrate the steering angle sensor. BMS reset performs a reset on the vehicle battery for clearing the fault information and re-match the battery.
  • 【EXTENSIVE COVERAGE】 The ABS/SRS diagnoses of this scan tool works on 46 vehicle brands from 2006-2016. Oil reset and EPB reset work on 40 car brands. Full OBD2 functions are suitable for most 1996 US-Based, 2001 EU-Based and newer vehicles. It reads common protocols such as ISO9141-2, ISO14230-4, SAEJ1850, and ISO15765-4.
  • 【FULL OBD2 FUNCTIONS】 This obd2 scanner has full OBD2 functions, including: Read & Clear DTCs, read freeze frame data, turn off MIL, I/M readiness status, O2 sensor test, Evap Systems Test, on-board monitor test, read vehicle information.
  • 【DIAGNOSE, RECORD, REVIEW】 You can do real-time DTC and datastream testing, and you can also record all the scanner testing and review all the data with this obd2 scanner. You can even print out the results on your computer printer so you can talk about the results later with your friends or fellow mechanics.
  • 【WARRANTY & LANGUAGES】 This LAUNCH scan tool provides 12-month warranty and offers free internet update (Mini USB). Multiple languages: English, Spanish, French, Russian, German, Portuguese, Japanese.
Bestseller No. 5
FOXWELL NT630 Plus OBD2 Scanner SRS Code Reader Automotive OBD II SRS Airbag Diagnostic and ABS Brake Bleed Scan Tool
  • 📀【GENERAL】FOXWELL NT630 Plus ABS & Airbag OBD2 scanner does not only provides accurate and professional diagnosis of ABS/SRS/SAS faults , but also removes air from the internal brake fluid chambers after servicing the brakes. 👉TIPS: It can not remove airbag crash data or collision data.
  • 📀【ABS BLEEDING】Anytime the brake system is opened to replace components such as calipers, wheel cylinders, the master cylinder, or brake lines or hoses, air gets inside. The air has to be removed by bleeding the brakes if you want a firm brake pedal. You can use this diagnostic scanner to help bleed the brake, cycling the pump and valves during the bleeding process.
  • 📀【ACTIVE TEST】The OBD scan tool temporarily allow you to active or control ABS/Airbag system and component, including switches, sensors, relays& actuators. It saving your time and labor costs.
  • 📀【PERFECT COMPATIBILITY】The diagnostic scanner for automobiles is compatible with almost all OBDII cars, SUVs, minivans, light-duty trucks sold worldwide, Which makes it suitable for both mechanic and DIYers. ABS and SRS Coverage for 60+ Vehicle Makes. SAS calibration is on 30+ selected make.
  • 📀【UPGRADE AND NO WORRIES】The update tool FoxAssist allows you update& uninstall software, save & print data, gaining more available vehicle models and language on the original basis free lifetime. And there is a technical assistance for timely and effectively solving the quality problem within 24 Hours.
Bestseller No. 6
BlueDriver Bluetooth Pro OBDII Scan Tool for iPhone & Android
  • Read and clear your Check Engine Light and all other vehicle systems. Get your unlimited free vehicle specific Repair Reports, generated from our database of millions of fixes verified by ASE Certified Mechanics
  • As easy to use as a code reader with all the capabilities of an expensive handheld scan tool, plus the benefits of your smartphone or tablet (free app updates, portability, saving data, interactive graphing of live data)
  • Officially licensed and certified for Apple and Android devices
  • The BlueDriver App and BlueDriver Sensor work exclusively with each other to ensure quality
  • BlueDriver is the Professional OBD2 Diagnostic Scan Tool trusted by mechanics and developed by Professional Engineers in North America
SaleBestseller No. 7
Autel ABS SRS OBD2 Scanner, Autel Scanner Maxilink ML619, Upgraded Version of AL619, Check Engine Code Reader with 10 OBD2 Test Modes
  • 【EASY ABS/SRS DIAGNOSIS】: The obd2 scanner diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Turns off Malfunction Indicator Light (MIL) and ABS/SRS warning lights, clears codes and resets monitors. Note: For double check, please contact us through [email protected], we will check the vehicle compatibility for you.
  • 【EXTENSIVE VEHICLE COVERAGE】: The scan tool works on most 1996 and newer vehicles (OBDII & CAN) including GM, Ford, Chrysler, Volvo, VW, BMW, Mercedes, Toyota, Honda, Nissan,Hyundai, Kia, Subaru, Mitsubishi, Peugeot, Citroen, Fiat, Renault, Land rover, Jaguar
  • 【WIDE CODES DIAGNOSIS】: The vehicle code reader retrieves generic (P0, P2, P3 and U0), manufacturer specific (P1, P3 and U1) codes and pending codes
  • 【GRAPH LIVE DATA DISPLAY】: The diagnostic tool views freeze frame data; Reads, stores and playbacks live PCM data stream and live sensor data; Graphs data; Prints data via PC
  • 【ONLINE UPDATE INCLUDED】: The obd2 scanner is Internet updatable and upgradable, we offer 12 months warranty insurance.
Bestseller No. 8
LAUNCH Scan Tool CRP129X OBD2 Scanner Automotive Code Reader Android Based Diagnostic Tool for Engine Transmission ABS SRS with Oil/EPB/SAS/TPMS/Throttle Body Reset and AutoVIN Wi-Fi Updates
  • 【UPGRADED VERSION OF CRP129】: This scan tool is built with a larger 5” touchable HD 720P screen and keypad design for better operation,there are 2 more reset services (TPMS & Throttle Body Reset) compared with CRP129, AutoVIN and automatic printable Inspection report help you get diagnostic information efficiently and effectively
  • 【FOUR SYSTEMS DIAGNOSIS+ BATTERY VOLTAGE TEST】: This diagnostic obd2 scanner works for Engine, Transmission, ABS and SRS diagnoses, thus reading/clearing diagnostic trouble codes, showing live data stream, turning off the warning light related, besides,with the battery voltage test, you are able to monitor the battery voltage timely
  • 【5 RESET SERVICES + AUTOMATIC AUTOVIN SCAN】: This code reader covers 5 most commonly used special reset functions including OIL/EPB/SAS/TPMS reset, and Throttle Adaptation to maintain your vehicle systems safely and efficiently, with the Automatic Autovin Scan, you may easily get the VIN
  • 【FULL OBD2 COMPLIANCY + DATA RECORD & PLAYBACK】: This diagnostic tool supports all 10 modes of OBDII functions such as I/M Readiness Status, Live Data Graphing, MIL turn-off, etc., and works on most vehicles after 1996 compliant with OBD2 protocols , more than 57 brands. Data record,playback and printable Inspection report (share via email) make diagnostic information easily at your hands
  • 【ONE CLICK FREE UPDATE+ 9 LANGUAGES】: This diagnostic automotive scanner comes with the 12-month warranty for any quality problem. One-click WiFi free updates on internet for lifetime along with multilingual support: English, Spanish, French, German, Italian, Russian, Portuguese, Japanese, Korean, etc.,
Bestseller No. 9
LAUNCH OBD2 Scanner CR8011 Vehicle Scan Tool Automotive Car Code Reader Check ABS SRS System Diagnoses and BMS & EPB &Oil Light Reset Diagnostic Scanner Tool with LCD Screen, Free Update
  • 👍【ABS&SRS SYSTEM DIAGNOSIS + BMS&OIL&EPB RESET】 The OBD2 scanner supports reading/ clearing DTC, reading data stream for ABS and SRS system. In addition,BMS Reset can Effectively replacing the vehicle battery without visits to mechanics; oil reset helps reset the mileage to reduce the unnecessary problems; EPB reset helps users with Brake cable/ Brake pad replacement.【3 years reliable after-sales service.】
  • 👍【ENHANCED 10 OBDII SCANNER FUNCTION】This scan tool can Read/Erase codes, retrieve I/M Readiness and freeze frame data, Patented One-Click Smog Check, show live data in the text and graph format, Auto VIN acquisition, O2 Sensor, EVAP Test (Mode 8), advanced On-board Monitoring (Mode 6). This code reader is suitable for DIYers to efficiently troubleshoot Check Engine Light and diagnostic trouble codes, fastly find out what problem is and perhaps fix it.
  • 👍【WIDE RANGE DIAGNOSE SCANNER】 The ABS/SRS diagnoses of code scanner works on 46 vehicle brands from 2006-2016. Oil reset and EPB reset work on 40 car brands. Full OBD2 functions are suitable for most 1996 US-Based, 2001 EU-Based and newer vehicles. It reads common protocols such as ISO9141-2, ISO14230-4, SAEJ1850, and ISO15765-4 and support for 7 languages: English, Spanish, French, Russian, German, Portuguese, Japanese, which make it easy to use for different countries people.
  • 👍【EASY TO OPERATE】The abs scanner via true color LCD display screen to indicates the test results , with the silicone keypad you can easy to access the each of menu options, the I/M Readiness hot key can check the state emissions readiness check and drive cycle verification, the menu layout on the screen is easy to understand and you will no trouble to figuring out how to do what you needed
  • 👍【WORRY-FREE SERVICE】This automotive code reader supports a lifetime free software update and Review&Print diagnostic reports, just connect to a computer via USB, and we offer 3 years after sale service, if you are not sure if your car is compatible, please feel free to contact us first.
SaleBestseller No. 10
Creator Code Reader Car Diagnostic Tool C110 V6.0 Multi Tool SRS Airbag ABS OBD OBD2 Automotive Scanner Scan Tools Obdii Reader for BMW
  • 🚕Creator C110 BMW Code Reader V6.0 supports BMW between 2000 to 2013 years.
  • 🚕Function inculde read trouble codes, clear trouble codes, displays live data stream, clear adapation and vehicle infromation.
  • 🚕Supports BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 series, 8 series, X series, Z series and Mini
  • 🚕Add MINI Cooper test function.Software support free update online, official website http://www.szcreator.com/
  • 🚕Read trouble codes, clear trouble codes, displays live data stream, Clear adaptation and vehicle version information.

Last update on 2020-07-08 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-07-08 / Affiliate links / Images from Amazon Product Advertising API

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