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July 15, 2020 NHTSA CAMPAIGN NUMBER: 20V410000
Turn Signals are not Bright Enough/FMVSS 108
If the turn signals or hazard lamps do not flash brightly enough, other drivers may fail to see that the turn signal or hazard lamp functions have been activated, increasing the risk of a crash.
NHTSA Campaign Number: 20V410
Manufacturer Toyota Motor Engineering & Manufacturing
Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Potential Number of Units Affected 183,397
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2020 Toyota Tundra vehicles equipped with LED headlight assemblies. Due to a wiring error, the front turn signals may not flash brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Toyota will notify owners, and dealers will modify the wire harness connected to the front turn signal bulbs free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-800-270-9371. Toyota’s number for this recall is 20TB12/20TA12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Original Publication Date: July 15, 2020
To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY (NONCOMPLIANCE) RECALL 20TA12 (Remedy Notice)
Certain 2018-2020 Model Year Tundra
Front Turn Signal Bulb Brightness
| Model / Years | Production Period | Approximate Total Vehicles | Approximate Stop Sale Dealer Inventory |
| 2018 – 2020 Tundra | Late February 2017 – Late May 2020 | 183,400 | 2600 |
 |
STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. |
|
On July 15, 2020 Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on 2018-2020 model year Tundra vehicles.
Condition
In the subject vehicles, the wire harness connected to the front turn signal bulbs was assembled incorrectly, causing them not to illuminate as brightly as intended. This can cause the subject vehicles not to comply with a certain Federal Motor Vehicle Safety Standard requirement. If oncoming traffic is unable to notice the front turn signals or front hazard warning lights, it may result in an increased risk of a crash.
Remedy
Toyota dealers will modify the wire harness connected to the front turn signal bulbs FREE OF CHARGE.
Covered Vehicles
There are approximately 183,400 vehicles covered by this Safety (Noncompliance) Recall. Approximately 760 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will notify owners by mid-September 2020.
Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
Dealer Inventory Procedures
New Vehicles in Dealership Inventory
There are approximately 2600 vehicles in new dealer inventory as of July 15, 2020
|
Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. |
| Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. | |
NOTE:
- New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied.
- Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock
To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.
| Part Number | Description | Quantity |
| 00411-140003 | Inspection Mirror Hang Tag | 25 Per Pack |
NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC).
Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Pre-Owned Vehicles in Dealer Inventory
To ensure customer satisfaction, Toyota requests that dealers complete this Safety (Noncompliance) Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall.
Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available.
Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 20TA12” and include the VIN.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.
Customer Handling, Parts Ordering, and Remedy Procedures
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Customer Experience Center (1-888270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
Head Unit Notifications
Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety (Noncompliance) Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed.
When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety (Noncompliance) Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety (Noncompliance) Recall completed.
The message will completely clear from the vehicle once the following conditions are met: The Safety (Noncompliance) Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens weekly.
Owners who receive a head unit notification after having this Safety (Noncompliance) Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Customer Experience Center (1-888-270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tania Saldana (859) 815-9968 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media.
Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels:
- Certified (Electrical)
- Expert (Any Specialty)
- Master
- Master Diagnostic Technician
Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.
Repair Quality Confirmation
The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.
Warranty Reimbursement Procedures
Warranty Reimbursement Procedure
| Op Code | Description | Flat Rate Hours |
| 20TA12 | Modify the front turn signal light connector LH & RH sides | 0.5 |
- The flat rate times include 0.1 hours for administrative cost per unit for the dealership.
Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.
Campaign Designation / Phase Decoder
 |
| Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 |
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety (Noncompliance) Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
SAFETY (NONCOMPLIANCE) RECALL 20TA12 (Remedy Notice)
Certain 2018-2020 Model Year Tundra
Front Turn Signal Bulb Brightness
Frequently Asked Questions
Original Publication Date: July 15, 2020
| Q1: | What is the condition? | ||||||||||||
| A1: | In the subject vehicles, the wire harness connected to the front turn signal bulbs was assembled incorrectly, causing them not to illuminate as brightly as intended. This can cause the subject vehicles not to comply with a certain Federal Motor Vehicle Safety Standard requirement. If oncoming traffic is unable to notice the front turn signals or front hazard warning lights, it may result in an increased risk of a crash.
|
||||||||||||
| Q2: | What is Toyota going to do? | ||||||||||||
| A2:
|
Toyota will send an owner notification by first class mail by mid-September 2020, advising owners to make an appointment with their authorized Toyota dealer to modify the wire harness connected to the front turn signal bulbs FREE OF CHARGE.
|
||||||||||||
| Q3: | Which and how many vehicles are covered by this Safety (Noncompliance) Recall? | ||||||||||||
| A3: | There are approximately 183,400 vehicles covered by this Safety (Noncompliance) Recall.
|
||||||||||||
| Q4: | How long will the repair take? | ||||||||||||
| A4:
|
The repair takes approximately 45 minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
|
||||||||||||
| Q5: | How does Toyota obtain my mailing information? | ||||||||||||
| A5:
|
Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.
|
||||||||||||
| Q6: | What if I have additional questions or concerns? | ||||||||||||
| A6: | If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
|
||||||||||||
PREPARATION
A. PARTS
No parts required for repair on this campaign.
B. TOOLS & EQUIPMENT
- Standard Hand Tools
SST – Special Service Tools required for this repair:
Terminal Tool 1-114
C. MATERIALS
- Protective Tape
- Protective Gloves
- Protective Eyewear
- Step stool
DISASSEMBLE FRONT TURN SIGNAL LIGHT CONNECTOR
1. REPOSITION WASHER RESERVOIR
a. Remove the 3 bolts holding the washer reservoir to the vehicle body.
b. Reposition the reservoir as far inboard as possible.
Note:
It is not necessary to disconnect any hoses or electrical connectors.
2. REPOSITION BATTERY
a. Remove the 2 nuts, 2 battery clamp bolts and battery hold down clamp.
b. Reposition the battery as far inboard as possible.
Note:
It is not necessary to disconnect battery terminals.
3. DISCONNECT TURN SIGNAL LIGHT CONNECTOR LH & RH
a. Disconnect the turn signal light connector.
b. Use the same procedure for LH side and RH side.
4. REMOVE SECONDARY LOCK LH & RH
a. Gently remove the white secondary lock taking care not to damage it.
Note:
Inserting a small flat head screwdriver on the bottom side of the secondary lock and then pulling upward is an effective way of releasing the lock.
b. Use the same procedure for LH side and RH side.
5. REMOVE RUBBER SEALING PLUG LH & RH
a. Using a paper clip or similar, push out the rubber sealing plug from the outside cavity of the connector.
Note:
Be sure to save this plug as it will be reused.
DO NOT LOSE THE RUBBER SEALING PLUG!
Use your hand to catch the rubber sealing plug as you push it out of the connector
b. Use the same procedure for LH side and RH side.
6. REMOVE THE GROUND WIRE LH & RH
a. Identify the white wire with a black stripe, located in the center cavity of the connector.
b. Using the supplied Terminal Tool 1-114, release the primary lock of the terminal while pulling outward on the wire to remove it from the connector. DO NOT overstress the terminal lock or it will not properly hold the terminal when reassembled.
When inserting the Terminal Tool 1-114, pry carefully outward just enough to remove the terminal from the wire side. Excessive pressure may damage the lock, or bend the tool.
c. Use the same procedure for LH side and RH side.
REASSEMBLE FRONT TURN SIGNAL LIGHT CONNECTOR
1. INSTALL GROUND WIRE IN OUTSIDE CAVITY LH & RH
a. Install the wire in the outside cavity of the connector.
Notice that there is only one direction the terminal will engage the cavity of the connector.
b. Pull outward gently on the wire to confirm that it is properly engaged in the connector.
c. Use the same procedure for LH side and RH side.
2. REINSTALL SECONDARY LOCK LH & RH
a. Reinstall the secondary terminal lock.
Notice that there is only one direction the secondary terminal lock will engage the connector.
b. Use the same procedure for LH side and RH side.
3. INSTALL RUBBER SEALING PLUG LH & RH
a. Install the rubber sealing plug into the center connector cavity.
DO NOT LOSE THE RUBBER SEALING PLUG!
b. Use the same procedure for LH side and RH side.
CHECK VISUALLY
a. Make sure that the wire is installed to the connector correctly as shown below.
4. RECONNECT TURN SIGNAL LIGHT CONNECTOR LH & RH
a. Connect the turn signal light connector.
b. Use the same procedure for LH side and RH side.
5. REINSTALL BATTERY
a. Reposition the battery correctly in the battery tray.
b. Install the battery hold down clamp with the 2 battery clamp bolts and 2 nuts.
Torque: 5.4 N*m (55 kgf*cm, 48 in.*lbf)
6. REINSTALL WASHER RESERVOIR
a. Install the 3 bolts holding the washer reservoir to the vehicle body.
Torque: 3.5 N*m (36 kgf*cm, 31 in.*lbf)
SEOCONTENT-START
TECHNICAL INSTRUCTIONS
FOR
SAFETY RECALL 20TA12
FRONT TURN SIGNAL BULB BRIGHTNESS
CERTAIN 2018 – 2020 TUNDRA
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this recall are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this recall repair are required to currently hold at least one of the following certification levels:
• Certified (Electrical)
• Expert (any specialty)
• Master
• Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this recall repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
2
I. OPERATION FLOW CHART
CoveredCampaign completed, return the vehicle to the customerVerify Vehicle Eligibility1. Confirm vehicle VIN matches the R.O.2. Check the TIS Vehicle Inquiry SystemNot CoveredNo further action requiredRepair the front LH and RH turn signal connector wiring
II. IDENTIFICATION OF AFFECTED VEHICLES
1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicles VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Campaign, and that it has not already been completed.
Note: TMNA warranty will not reimburse dealers for repairs completed on vehicles that are not affected or were previously completed, even by another dealer.
3
III. PREPARATION
A. PARTS
No parts required for repair on this campaign.
B. TOOLS & EQUIPMENT
• Standard Hand Tools
• Torque Wrench
SST – Special Service Tools required for this repair:
Terminal Tool 1-114
NOTE: This tool was shipped to all dealers prior to launch.
C. MATERIALS
• Protective Tape
• Protective Gloves
• Protective Eyewear
• Step stool
4
IV. DISASSEMBLE FRONT TURN SIGNAL LIGHT CONNECTOR
1. REPOSITION WASHER RESERVOIR
a. Remove the 3 bolts holding the washer reservoir to the vehicle body.
b. Reposition the reservoir as far inboard as possible.
Note:
It is not necessary to disconnect any hoses or electrical connectors.
2. REPOSITION BATTERY
a. Remove the 2 nuts, 2 battery clamp bolts and battery hold down clamp.
b. Reposition the battery as far inboard as possible.
Note:
It is not necessary to disconnect battery terminals.
3. DISCONNECT TURN SIGNAL LIGHT CONNECTOR LH & RH
a. Disconnect the turn signal light connector.
b. Use the same procedure for LH side and RH side.
5
4. REMOVE SECONDARY LOCK LH & RH
a. Gently remove the white secondary lock taking care not to damage it.
Note:
Inserting a small flat head screwdriver on the bottom side of the secondary lock and then pulling upward is an effective way of releasing the lock.
b. Use the same procedure for LH side and RH side.
5. REMOVE RUBBER SEALING PLUG LH & RH
a. Using a paper clip or similar, push out the rubber sealing plug from the outside cavity of the connector.
Note:
Be sure to save this plug as it will be reused.
DO NOT LOSE THE RUBBER SEALING PLUG!
Use your hand to catch the rubber sealing plug as you push it out of the connector
b. Use the same procedure for LH side and RH side.
6. REMOVE THE GROUND WIRE LH & RH
a. Identify the white wire with a black stripe, located in the center cavity of the connector.
6
b. Using the supplied Terminal Tool 1-114, release the primary lock of the terminal while pulling outward on the wire to remove it from the connector. DO NOT overstress the terminal lock or it will not properly hold the terminal when reassembled.
When inserting the Terminal Tool 1-114, pry carefully outward just enough to remove the terminal from the wire side. Excessive pressure may damage the lock, or bend the tool.
c. Use the same procedure for LH side and RH side.
7
V. REASSEMBLE FRONT TURN SIGNAL LIGHT CONNECTOR
1. INSTALL GROUND WIRE IN OUTSIDE CAVITY LH & RH
a. Install the wire in the outside cavity of the connector.
Notice that there is only one direction the terminal will engage the cavity of the connector.
b. Pull outward gently on the wire to confirm that it is properly engaged in the connector.
c. Use the same procedure for LH side and RH side.
2. REINSTALL SECONDARY LOCK LH & RH
a. Reinstall the secondary terminal lock.
Notice that there is only one direction the secondary terminal lock will engage the connector.
b. Use the same procedure for LH side and RH side.
3. INSTALL RUBBER SEALING PLUG LH & RH
a. Install the rubber sealing plug into the center connector cavity.
DO NOT LOSE THE RUBBER SEALING PLUG!
b. Use the same procedure for LH side and RH side.
8
CHECK VISUALLY
a. Make sure that the wire is installed to the connector correctly as shown below.
4. RECONNECT TURN SIGNAL LIGHT CONNECTOR LH & RH
a. Connect the turn signal light connector.
b. Use the same procedure for LH side and RH side.
5. REINSTALL BATTERY
a. Reposition the battery correctly in the battery tray.
b. Install the battery hold down clamp with the 2 battery clamp bolts and 2 nuts.
Torque: 5.4 N*m (55 kgf*cm, 48 in.*lbf)
6. REINSTALL WASHER RESERVOIR
a. Install the 3 bolts holding the washer reservoir to the vehicle body.
Torque: 3.5 N*m (36 kgf*cm, 31 in.*lbf)
9
1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
◄ VERIFY REPAIR QUALITY ►
• Confirm that both turn signal bulbs flash.
• Confirm there are no obvious difference in brightness between the LH & RH front turn signal.
If you have any questions regarding this update, please contact your regional representative.
VI. APPENDIX
A. CAMPAIGN DESIGNATION DECORDER
**********************************************************************************************************
Toyota Motor Sales, U.S.A., Inc.
6565 Headquarters Drive
Plano,TX 75024
IMPORTANT SAFETY RECALL (Remedy Notice)
Certain 2018–2020 Model Year Tundra Vehicles
Front Turn Signal Bulb Brightness
NHTSA Recall No. 20V-410
Dear <FirstName/LastName>:
This notice is sent to you in accordance with the
National Traffic and Motor Vehicle Safety Act. Toyota
has decided that certain 2018–2020 model year Tundra
vehicles fail to conform to Federal Motor Vehicle Safety
Standard (FMVSS) No. 108, “Lamps, reflective devices,
and assoc. Equipment”.
You received this notice because our records, which are
based primarily on state registration and title data,
indicate that you are the current owner.
What is the condition?
In the subject vehicles, the wire harness connected to
the front turn signal bulbs was assembled incorrectly,
causing them not to illuminate as brightly as intended.
This can cause the subject vehicles not to comply with
a certain Federal Motor Vehicle Safety Standard
requirement. If oncoming traffic is unable to notice
the front turn signals or front hazard warning lights,
it may result in an increased risk of a crash.
20TA12
URGENT SAFETY RECALL
This is an important Safety Recall.
The remedy will be performed
FREE OF CHARGE to you.
What Should You Do?
Please contact any authorized Toyota dealer to
schedule an appointment to have the remedy
performed as soon as possible.
To find a dealer near you, visit
www.toyota.com/dealers.
For more information on this and other Safety
Recalls, including Frequently Asked Questions,
visit www.toyota.com/recall. Input your full
17-digit Vehicle Identification Number (VIN)
noted above to review information specific to
your vehicle.
If you require further assistance, you may
contact the Toyota Customer Experience
Center at 1-888-270-9371 Monday through Friday,
7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to
4:30 p.m., Central Time.
This notice applies to your vehicle:
VIN ABCDEFGH987654321
What will Toyota do?
Any authorized Toyota dealer will modify the wire harness connected to the front turn signal bulbs FREE OF
CHARGE to you.
This is an important Safety Recall.
The remedy will take approximately 45 minutes. However, depending on the dealer’s work schedule, it may be
necessary to make your vehicle available for a longer period of time.
What if you are not the owner or operator of this vehicle?
If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
If you know the current owner or operator, please forward this letter to them.
If you would like to update your vehicle ownership or contact information, please visit
https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification
Number (VIN) to input the new information.
If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or
without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236
(TTY: 1-800-424-9153), or go to https://www.safercar.gov.
We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any
inconvenience this condition may have caused you.
Thank you for driving a Toyota.
Sincerely,
Toyota Motor Sales, USA
Toyota Motor Sales, U.S.A., Inc.
6565 Headquarters Drive
Plano,TX 75024
RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio)
Ciertos Tundra de año 2018–2020
El brillo del bombillo de la señal de dirección delantera
Retiro de Seguridad de NHTSA No. 20V-410
Estimado (nombre/apellido del cliente):
Se le envía esta notificación de acuerdo con la Ley
Nacional de la oficina de Administración Nacional de
Seguridad del Tráfico en las Carreteras (National
Highway Traffic Safety Administration o NHTSA por
sus siglas en inglés). Toyota ha decidido que ciertos
vehículos Tundra de año 2018–2020 fallaron con el
cumplimiento de las Normas Federales de Seguridad
para Vehículos de Motor (FMVSS) No. 108, “Lamps,
reflective devices, and assoc. Equipment” (Luces,
dispositivos reflectantes y equipos relacionados).
Usted recibió esta notificación porque nuestros
registros, que se basan principalmente en los datos del
estado de registro y de título, indican que usted es el
propietario actual.
¿Cuál es la condición?
En los vehículos sujetos, el arnés de cables conectado
a los bombillos de la señal de dirección delantera fue
ensamblado incorrectamente, ocasionando que no
se iluminen brillantemente como pretendiendo.
Esto puede ocasionar que los vehículos sujetos no
cumplan con un cierto requisito de la Norma Federal
de Seguridad para Vehículos de Motor. Si el tráfico
que se aproxima no puede notar las señales de
dirección delantera o las luces de advertencia de
peligro delantera, esto puede ocasionar un aumento
en el riesgo de un choque.
20TA012
English version on front side
Versión en inglés en el frente
RETIRO DE SEGURIDAD URGENTE
Este es un Retiro de Seguridad importante.
El remedio se realizará
SIN CARGO para usted.
Este aviso aplica a su vehículo:
VIN ABCDEFGH987654321
¿Qué Debe Hacer?
Comuníquese con cualquier concesionario Toyota
autorizado para programar una cita para que
realicen el remedio tan pronto como sea posible.
Para encontrar un concesionario cerca de usted,
visite www.toyota.com/dealers.
Si desea más información sobre este y otros
Retiros de Seguridad, incluyendo las preguntas
frecuentes, visite www.toyota.com/recall. Ingrese
el número de identificación de su vehículo de
17 dígitos (VIN) indicado arriba para revisar la
información específica de su vehículo.
Si requiere más asistencia, puede comunicarse
con el Centro de Experiencias del Cliente Toyota
llamando al 1-888-270-9371, de lunes a viernes,
de 7:00 a.m. a 7:00 p.m. y los sábados de 7:00 a.m.
a 4:30 p.m., Horario del Centro.
¿Qué hará Toyota?
Cualquier concesionario Toyota autorizado modificará el arnés de cables conectado a los bombillos de la señal
de dirección delantera SIN CARGO a usted.
Este es un Retiro de Seguridad importante.
El remedio tomará aproximadamente 45 minutos. Sin embargo, dependiendo de la programación de trabajo del
concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo.
¿Qué pasa si usted no es el propietario o el operador de este vehículo?
Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación
del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días.
Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta.
Si quisiera actualizar la información de propiedad o de contacto de su vehículo, por favor visite
https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN)
completo de 17 dígitos para ingresar la nueva información.
Si cree que el concesionario o Toyota no ha cumplido o no ha podido arreglar el defecto en un plazo razonable o sin
cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236
(TTY: 1-800-424-9153), o visite https://www.safercar.gov.
Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos.
Lamentamos sinceramente cualquier inconveniente que este problema le puede haber ocasionado.
Muchas gracias por conducir un Toyota.
Atentamente,
Toyota Motor Sales, USA
************************************************************************************************************
SEOCONTENT-END
July 15, 2020
NONCOMPLIANCE INFORMATION REPORT
- Vehicle Manufacturer Name:
Toyota Motor Manufacturing, Texas, Inc. [“TMMTX”]
1 Lone Star Pass, San Antonio, TX 78264
Affiliated U.S. Sales Company
Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024
Manufacturer of the Wire Harness
Sumitomo Electric Wiring Systems, Inc.
1018 Ashley Street, Bowling Green, KY 42103
- Identification of Involved Vehicles:
Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below.
| Make/Car Line | Model Year | Manufacturer | Production Period |
| Toyota / Tundra | 2018-2020 | TMMTX | February 22, 2017 through
May 29, 2020 |
| Applicability | Part Number | Part Name | Component Description |
| Toyota / Tundra | 82111-0CD40
82111-0CD50 82111-0CD60 82111-0CL20 82111-0CL21 82111-0CL22 82111-0CM10 82111-0CM11 82111-0CM60 82111-0CM61 82111-0CM80 82111-0CM81 82111-0CN00 82111-0CN01 82111-0CQ90 82111-0CR00 82111-0CR10 |
Wire, Engine Room Main | Wire Harness |
Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
- Only vehicles in the above production range which were equipped with the wire harness that was assembled incorrectly due to a specific error in the design drawing are involved in this recall. Other Toyota/Lexus vehicles are not equipped with this wire harness.
- Total Number of Vehicles Involved:
Total : 183,397
- Percentage of Vehicles Estimated to Actually Contain the Noncompliance:
100%
- Description of Noncompliance:
The subject vehicles are equipped with LED head light assemblies which contain front turn signal bulbs with dual filaments. Due to an error in the design drawing, the wire harness connected to the front turn signal bulbs was assembled incorrectly. As a result, the incorrect filament in the dual filament bulb is used when the front turn signal or front hazard warning light functions are activated. This results in decreased brightness of the front turn signal bulbs, causing the subject vehicles to not meet certain requirements in FMVSS No. 108, paragraphs S6.4.3(b) and S7.1.1.13. If oncoming traffic is unable to notice the front turn signals or front hazard warning lights, it may result in an increased risk of a crash.
- Test Results and Other Information:
After a Toyota employee observed that the turn signals on an involved Tundra vehicle were less bright than other Toyota vehicles, Toyota began an investigation into this issue. Toyota identified an error in the design drawing of the wire harness connected to the front turn signal bulbs that would result in the brightness of the front turn signal bulbs being less than intended. Toyota conducted testing to assess whether this condition may affect compliance with the requirements of FMVSS No. 108.
Testing of the subject headlamps equipped with front turn signal bulbs indicated that the brightness of the turn signal bulbs did not meet certain requirements in FMVSS No. 108, paragraphs S6.4.3(b) and S7.1.1.13 and on July 9, 2020 Toyota decided that the front turn signals did not comply with those portions of FMVSS No. 108.
- Description of Corrective Repair Action:
All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota dealer. For all involved vehicles, the dealers will modify the wire harness connected to the front turn signal bulbs free of charge.
Reimbursement Plan for pre-notification remedies
As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.
- Recall Schedule:
Notifications to owners of the affected vehicles will occur by September 13, 2020. A copy of the draft owner notification letter(s) will be submitted as soon as available.
- Distributor/Dealer Notification Schedule:
Notification to distributors/dealers will be sent by July 15, 2020. Copies of the dealer communications will be submitted as they are issued.
- Manufacturer’s Campaign Number:
[Interim / Remedy] 20TB12 / 20TA12
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| TOYOTA | TUNDRA | 2018-2020 |
10 Associated Documents
Remedy Instructions and TSB
RCRIT-20V410-0609.pdf 630.54KB
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Noncompliance Information Report
RMISC-20V410-3599.pdf 145.978KB
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Manufacturer Notices(to Dealers,etc) – Date: July 15, 2020 SAFETY (NONCOMPLIANCE) RECALL 20TA12 (Remedy Notice)
RCMN-20V410-9823.pdf 271.444KB
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Non Compliance Notice 573 Report
RCLRPT-20V410-5191.PDF 216.629KB
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Recall Acknowledgement
RCAK-20V410-4501.pdf 301.196KB
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Recall Quarterly Report #2, 2020-4
RCLQRT-20V410-0815.PDF 211.284KB
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Recall Quarterly Report #1, 2020-3
RCLQRT-20V410-7400.PDF 211.172KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V410-6346.pdf 353.301KB
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Recall Quarterly Report #4, 2021-2
RCLQRT-20V410-0462.PDF 211.489KB
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Recall Quarterly Report #3, 2021-1
RCLQRT-20V410-7229.PDF 211.487KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V410&docType=RCL
- Exact fit to OEM#: 81520-89134, 81510-89134 and Partslink#: TO2520105 TO2521107
- Meets or exceeds DOT & SAE compliance standards
- Assembly includes bulbs, lens, housing, and socket
- Factory Sealed - Brand new in box
- ✔Perfect Fitment ✔Hassle Free Returns
- Direct replacement - this turn signal light assembly matches the fit, function and appearance of the factory assembly on specified years, make and models
- Ideal solution - reliable replacement for an assembly that has failed due to moisture infiltration or collision damage
- Durable construction - this assembly is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Fits: Toyota Tacoma 95-97 4WD, 95-00 2WD
- Meets or Exceeds DOT & SAE Standards
- Direct OEM Replacement No Modification Needed
- New Aftermarket Part, Includes Both Driver & Passenger Side
- 30 Days Money Back Guarantee & 90 Days Limited Warranty
- Direct replacement - this turn signal light assembly matches the fit, function and appearance of the factory assembly on specified years, make and models
- Ideal solution - reliable replacement for an assembly that has failed due to moisture infiltration or collision damage
- Durable construction - this assembly is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Direct replacement - this turn signal light assembly matches the fit, function and appearance of the factory assembly on specified years, make and models
- Ideal solution - reliable replacement for an assembly that has failed due to moisture infiltration or collision damage
- Durable construction - this assembly is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Item Package Dimension: 8.34L x 5.55W x 2.63H inches
- Item Package Weight - 0.46 Pounds
- Item Package Quantity - 1
- Product Type - VEHICLE LIGHT ASSEMBLY
- Exact fit to OEM#: 0 and Partslink#: TO2536105
- Meets or exceeds DOT & SAE compliance standards
- Quality Aftermarket Replacement Part for OEM
- Factory Sealed - Brand new in box
- ✔Perfect Fitment ✔Hassle Free Returns
- Direct replacement - this turn signal light assembly matches the fit, function and appearance of the factory assembly on specified years, make and models
- Ideal solution - reliable replacement for an assembly that has failed due to moisture infiltration or collision damage
- Durable construction - this assembly is made from quality components to ensure reliable performance and a long service life
- Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- [Vehicle Fitment]: Compatible with Toyota Avalon 2005 (without Fog Lights), 2006-2007 (without Navigation; without Fog Lights), 2008 (without Fog Lights), Camry 2006 (with U.S.Emissions, Built in the U.S. or Built in Japan; LE Model; From 02/2006), 2007 (without Fog Lights; GAS), 2009-2011 (without Fog Lights; with Daytime Running Lights), Highlander 2008-2011 (without Fog Lights; with Auto Headlights; Built in Japan), Prius 2011-2015(without Fog Lights)
- [Smooth Switching]: A-premium multifunction combination switch assembly is made of sturdy plastic, which shows good strength, corrosion resistance and is not easy to wear. The appearance, control type and indicator marking of this switch assembly is the same as the original. After replacing the old, broken switch with our brand new one, you can turn the wiper or light on and off as usual
- [Specification]: ①Placement on Vehicle: Steering Column; ②Terminal Quantity: 10 Pins; ③Voltage: 12V; ④Displayed: Yes; ⑤Attachment Method: Bolt On; ⑥Function: Same as Original
- [Reference Part Number]: CBS1794, 1S11151, 8414006400, 8414006401, 8414007131, 8414033210, 8414033211, CBS1803, CBS1806, CBS1972
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted multifunction switch or combination switch lever. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- Ideal replacement - this turn signal/parking light assembly matches the fit and function of the original part to ensure proper performance
- Durable construction - this part is made of quality materials for a long service life
- Cost-effective solution - offers original equipment quality at a competitive price
- Quality assured - this turn signal/parking light assembly has undergone rigorous testing to ensure quality standards
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
Last update on 2024-06-22 / Affiliate links / Images from Amazon Product Advertising API
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