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TECHNICAL INSTRUCTIONS
FOR
SAFETY RECALL 20TA10
HYBRID SYSTEM SOFTWARE UPDATE
CERTAIN 2013 – 2015 PRIUS
Prius V Technical Instructions are in a separate document
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this recall are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this recall repair are required to currently hold at least one of the following certification levels:
- Expert Technician (Hybrid)
- Master Technician
- Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this recall repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
I. OPERATION FLOW CHART
II. IDENTIFICATION OF AFFECTED VEHICLES
1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicles VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Campaign, and that it has not already been completed.
Note: TMNA warranty will not reimburse dealers for repairs completed on vehicles that are not affected or were previously completed, even by another dealer.
III. PREPARATION
1. PARTS
Part Number | Part Description | Quantity |
00451-00001-LBL* | Authorized Modification Label | 1 |
*Labels can be ordered in packs of 25 from the MDC through the Dealer Daily Website
2. TOOLS, SUPPLIES & EQUIPMENT
- Standard Hand Tools
- Techstream 2.0 / Techstream Lite with software version 13.30 or greater installed
- GR8 Battery Diagnostic Station
- T-SB-0134-16
SST – These Special Service Tools required for this repair:
Part Number | Tool Name | Quantity |
09891-47020 | Inverter Case Separator | 1 |
Campaign tool | Joint Fuse removal tool | 1 |
Joint Fuse Removal Tool
The fuse removal tools were shipped to the dealers for a previous campaign.
IV. BACKGROUND
The involved vehicles were designed to enter a failsafe driving mode in response to certain hybrid system faults. Toyota has found that in rare situations, the vehicle may not enter a fail-safe driving mode as intended. If this occurs, the vehicle could lose power and stall. While power steering and braking would remain operational, a vehicle stall while driving at higher speeds could increase the risk of a crash.
SAFETY RECALL 20TA10 – Hybrid System Software Update – 2013-2015 Toyota Prius & 2014-2017 Prius V
Remedy Instructions and TSB
RCRIT-20V369-0509.pdf 1804.651KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V369&docType=RCL
Reprogramming
Approved J2534 Devices only provide reprogramming capabilities and do not support diagnostic scantool functions. For full diagnostic capabilities, please consider TIS Techstream or Techstream Lite
Toyota, Scion, and Lexus ECMs can be reprogrammed with the TIS Techstream, Techstream Lite, Diagnostic Tester, or can also be reprogrammed using a Toyota validated J2534 interface. Vehicle recalibration requires the use of the following:
- TIS Professional Level Subscription
- Toyota Calibration Update Wizard software (installed along with Techstream Software)
- Personal Computer running Microsoft Windows XP/2000 or later operating system
Toyota strongly recommends USING ONLY VALIDATED INTERFACE DEVICES that appear on this list.
Toyota works closely with J2534 interface manufacturers to ensure that their hardware works safely and efficiently with our products. Every device listed on this page has been thoroughly tested and validated on Toyota, Scion, and Lexus vehicles.
It is important to understand that only the specific devices, firmware, DLLs and APIs listed here have been tested by Toyota. We do not recommend use of any other J2534 device, firmware, DLL or API that is not listed here. Changes to J2534 hardware/software is outside of Toyota's control; in some cases, changes made to device hardware/software can negatively impact reprogramming performance. Toyota makes every effort to continue to work with J2534 interface manufacturers to ensure continued product compatibility as our respective products evolve.
J2534 Approved Device Application Chart
Device Name |
Supplier | Version | CUW Version |
Supported OS | ||
---|---|---|---|---|---|---|
Firmware* | DLL* | API* | ||||
Flasher LT-Import | Bosch Diagnostics | 01.02.07 | 01.02.07 | 04.04 | 8.8 | B, C, D, E |
Flasher PRO | Bosch Diagnostics | 01.09.18 | 01.09.18 | 04.04 | 8.8 | B, C, D, E |
Mastertech VCI | Bosch Diagnostics | 13.0.75.27 | 2.0.75.27 | 04.04 | Testing in Progress | B, C, D, E |
Dearborn Group | 1.112 | 2.05.22 | 04.04 | 8.10 | C, D | |
Drew Technologies | 01.09.18 | 01.09.18 | 04.04 | 8.8 | B, C, D, E | |
Mongoose MFC | Drew Technologies | 01.02.07 | 01.02.07 | 04.04 | 8.8 | B, C, D, E |
Drew Technologies | 1.1.12.0 | 1.1.12.0 | 04.04 | 8.16 | A, B, C, D | |
Pass Thru Pro II | Snap-On | 01.09.18 | 01.09.18 | 04.04 | 8.8 | B, C, D, E |
*Original validated firmware/DLL versions may be superceded by the device manufacturer. Contact the device manufacturer if you are unable to find the versions listed above.
Supported Operating Systems
A | Windows 8 (32-bit; 64-bit) |
B | Windows 7 (32-bit; 64-bit) |
C | Windows VISTA Home Basic, Home Premium, Business, Ultimate |
D | Windows XP Pro SP1 or later |
E | Windows 2000 SP2 or later |
For more information about the J2534 devices listed above, click on the vendor names. To report compatibility problems with listed hardware/software, please contact the device manufacturer.
Obtaining Calibration Files
The Flash Reprogramming Calibration CD is no longer available.
ECU Calibrations are now available for download directly from TIS. A valid TIS Professional Level subscription is required to access Calibration files. These files are compatible with the above mentioned scantools and J2534 interfaces. The Calibration page, located on the Diagnostics tab in the TIS site, contains all the most current vehicle calibration files, applicable Service Bulletins, and instructions for use. Select the following link for step by step instructions to access this page.
Note: Calibration Update Software is now included in the Techstream Software Installer. A valid TIS Professional Level subscription is required to download and install Techstream Software.
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
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- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
- 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
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- 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
- 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
- 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
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- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
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- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
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- 🔥【OE-LEVEL J2534 ECU PROGRAMMING & CODING】Enhance your diagnostics with the Elite II Pro J2534 Reprogramming scanner. This cutting-edge auto scanner supports : 1) program the new adaptive data to the on-board modules 2) replace the existing software/firmware in the ECUs 3) match the component control modules after repair or replacement 4) flash the hidden functions and 5) enhance the vehicle features. Experience 5X faster communication with SAE J2534-1 & -2 compliant programming interface.
- 🔥【38+ Maintenance Functions & High-End Functions】Autel scan tool Elite II Pro shares the same functional and deep service functions with other high-end scanners such as MaxiSys MS909/MS919/Ultra. 38+ special functions such as EPB/SAS/BMS/Oil/ABS/TPMS/Throttle/Injector/Suspension, etc., fix almost all “check engine” light issues. Bi-directional control, guided function, component matching, and scan VIN/license, together offer you effective and convenient diagnostic experiences.
- 🥇【DOIP& CAN FD Protocol, Top Hardware 5X Lightning Speed】Exclusive J2534 brings same DoIP & CAN FD protocol as Ultra/ MS919: CAN FD for GM MY2020+ Models; DOIP for BMW E/F/G Chassis, Jaguar, Land Rover makes. The improved hardware makes ELITE II PRO run more smoothly, even faster than MS919. It’s build with 8-Core CPU, Android 10.0 OS, 9.7’’ 1536*2048 touchscreen, 4GB&128GB, 11,000mAh battery, 2.4&5GHz dual-band WIFI, surpass Elite II/ Elite/ MS908S Pro II/ MK908 Pro II.
- 🔥【Free MV108 Assist Repairs】The MV108 digital inspection camera is designed to work with the MaxiSys series and PC, turning your MaxiSys scanner into a video inspection scope, allowing you to examine difficult-to-reach areas normally hidden from sight. It is capable of recording digital still images and videos, which offers you an economical solution to inspect machinery, facilities, and infrastructure quickly. One programmer tool Elite II Pro and one Videoscope MV108 make a perfect match.
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
V. INSPECT INVERTER CONDITION 1. Verify Techstream Configuration a. From the menu at the top of the screen, select: Setup / Techstream Configuration. b. Continue to the third setup screen: Required Information. c. Verify that “US Dealer 1” is selected as the User Type. 2. PERFORM HEALTH CHECK a. Using a Techstream, perform a Health Check. If any hybrid DTC’s are found that indicate a safety risk at performing this repair, do not proceed until they have been resolved. Note: This Safety Recall covers only the specified ECU updates and Inverter repairs, as detailed in these instructions. It does not cover the diagnosis or replacement of any other parts on the vehicle, including the hybrid system. Are DTC s P0A94, P324E, P3004, or P0A1A present in the Hybrid Control ECU? Proceed to Section VI. REPAIR INVERTER ASSEMBLY on p. 5 Proceed to Section VII. INSPECT FOR PRIUS V INVERTER on p. 7 YES No 5 VI. REPAIR INVERTER ASSEMBLY Note: Repairing the inverter is required only if DTC’s P0A94, P324E, P3004 or P0A1A are present. If these DTC’s are not present, skip to section VII. Inspect for Prius V Inverter on page 7. 1. DETERMINE REPAIR COMPONENTS BASED ON DTC DETAIL CODE a. If multiple DTCs are present, save the freeze frame data. b. After saving the freeze frame data, clear codes and confirm what DTCs reset. c. If multiple codes return, follow the repair manual diagnosis procedure for the DTC with Freeze Frame Data Occurrence Order value of “1”. d. Use the correct table on the following pages to identify the parts required for repair, the correct parts are listed in the bottom row of each table. DTC DTC DETAIL CODE • IPM • MG-ECU • MG-ECU • IPM • MG-ECU • CURRENT SENSOR • IPM • INVERTER ASSY P0A94 127 X 172 X 442 X 547 X 548 X 549 X 550 X 553 X 554 X 555 X 556 X 557 X 564 X 585 X 587 X 589 X 590 X P324E 788 X P0A1A 151 X 155 X 156 X 166 X 200 X 658 X 659 X 791 X 792 X 793 X P3004 131 X 132 X 800 X 801 X PARTS & QUANTITY (QTY) 04899-47021 (1) 08887-02809 (2) 04899-47060 (1) 08826-00100 (1) 90430-18008 (1) G920H-47150 (1) 04899-47060 (1) 08826-00100 (1) 90430-18008 (1) 04899-47021 (1) 08887-02809 (2) G920H-47150 (1) 04899-47060 (1) 08826-00100 (1) 90430-18008 (1) 04899-47021 (1) 08887-02809 (2) G920H-47150 (1) G920J-52010 (1) 04899-47060 (1) 08826-00100 (1) 90430-18008 (1) ORDER INVERTER BY VIN 6 Thermal grease for IPM replacement is NOT interchangeable. Only grease specified for the Prius inverter can be used. Grease for the Highlander IPM replacement will result in inverter failure if used. 2. TO REPAIR THE INVERTER, CLICK ON THE RELEVANT LINK BELOW: 2013 Prius: Intelligent Power Module Transistor Removal 2014 Prius: Intelligent Power Module Transistor Removal 2015 Prius: Intelligent Power Module Transistor Removal 3. ONCE THE INVERTER REPAIR IS COMPLETED, CONTINUE TO THE NEXT SECTION. 7 VII. INSPECT FOR PRIUS V INVERTER 1. INSPECTION OF HYBRID CONTROL CID’S #3 & #4 a. Identify the Hybrid Control CID #3 & #4 from the Stored Data tab. b. Determine if the last digit of CID #3 & #4 is a “0” or a “1”. For example: CID 898844708200, has the last digit of “0”. CID 898844708201, has the last digit of “1”. Note: The actual CID’s will vary, and may not be the same CID as the example. CID #3 & #4 Does CID #3 or #4 end in (i.e. 898844708201) Proceed to Step 2. CID s ENDING IN on p.8 Proceed to Section VIII. DETERMINE CID STATUS on p.9 ..YES.. ..No.. 8 2. CID’s ENDING IN “1” It may be necessary to determine if a Prius has been incorrectly repaired with a Prius V inverter or Motor Generator (MG) ECU in the past. This condition may be identified by reviewing the Hybrid Control System CIDs #3 & #4. If the #3 and #4 CIDs end in a “1” instead of a “0”, this may indicate that Prius V components were installed in a Prius vehicle. This mismatch of CID’s will create an error message when performing 20TA10 and will prevent its completion. To address this situation, the vehicle must be repaired using parts that are correct for a Prius. If the vehicle requires replacement of the Inverter or MG ECU because Prius V parts are installed, it will be necessary to contact Quality Compliance for direction. Please check Toyota National Service History (NSH) to determine if the Prius V inverter or MG ECU was installed at a Toyota dealership. The following part numbers would confirm the issue: • G9200-49056 Prius V Inverter Assembly • G920H-47040 Prius V Motor Generator ECU Email Quality Compliance with the following information to determine the repair direction: Email address: quality_compliance@toyota.com Email subject: 20TA10 Inverter/MG ECU Request Email contents: • VIN # • Screenshot of Hybrid Control CID’s • RO# and date of previous Inverter or MG ECU replacement in NSH (if found). • Part number of Inverter or MG ECU replacement in NSH (if found). • Technicians Name and contact number. 9 VIII. DETERMINE CID STATUS 1. DETERMINE STATUS of HYBRID CONTROL SYSTEM CID’s a. Locate the Update column for the Hybrid Control System in the Stored Data tab. b. Determine the status of the CID #1 for the Hybrid Control ECU; indicated by a YES or NO in the Update column. CID #1 Status of available Update Do any of the of the Hybrid Control System indicate there is a UPDATE available? Proceed to Section IX. Vehicle Preparation on p. 10 Campaign complete. Return the vehicle to the customer. YES No If the Update Column listed “No” in the location specified above, no further action is necessary. The campaign is now completed. The vehicle can be returned to the customer. 10 IX. VEHICLE PREPARATION The ECU reprograming procedure is detailed in T-SB-0134-16. Reference this Bulletin for additional detailed procedures and information. 3. VEHICLE BASICS a. Confirm the following conditions: • Vehicle in the IG position (engine off). • Transaxle in Park. • Parking brake engaged. • Turn off all electrical accessories (i.e. Headlights, wipers, climate control, audio system, etc.) 4. CONNECT THE 12v BATTERY TO A POWER SUPPLY a. Connect the DCA-800, GR8 or other type of a power supply (not a battery charger) to the 12v battery. b. Activate the Power Supply Mode. A power supply MUST be used during reprogramming. ECU damage will occur if the battery voltage is not properly maintained during this re-flash procedure. Note: A power supply must be connected directly to the 12v battery terminals and NOT the remote jump posts under the hood (if equipped). 5. VERIFY TECHSTREAM SETUP a. Verify that the Techstream meets the following conditions: • Current version of software is installed (reference TIS for latest software version). • The Techstream battery is fully charged. If not, connect the Techstream to a 120v source. • The DLCIII cable is in good condition. The Techstream battery must be maintained during the update procedure. If necessary, plug the Techstream into a 120v outlet to ensure that a failure does not occur. Note: If the Techstream communication with the vehicle fails during the re-flash procedure, the ECU will be damaged and must be replaced. 6. MAINTAIN BRAKE SYSTEM PRESSURE a. Depress the brake pedal fully 2 times within 2 seconds. Note: You may hear the hydro-boost pump run for a few seconds when completing these steps. This procedure will prevent the pump from running during the calibration update procedure. 11 7. REMOVE JOINT FUSE FROM ENGINE ROOM FUSE BOX a. Confirm the joint fuse orientation before removal because the fuse can be installed in either direction. b. Using the fuse puller remove the joint fuse that encases the CDS (30A), RDI (30A) and HTR (50A). Permanent damage to the ECU’s can happen if these fuses are not removed. Removing these fuses will stop the vehicle from performing onboard diagnostic tests during the update, which could cause the update to fail and damage the ECU. X. CUWC APPLICATION 1. INSTALL CUWC FILE INSTALLER (Only required once for each Techstream) a. In TIS, select the following: • TIS / Diagnostics / Reprograming b. On the right side of the screen, select the following from the Reference Documents: • CUWC Reprogramming Installer • Follow the on-screen instructions to complete the installation. 12 Note: The installation of the CUWC Reprograming Installer will only need to be completed one time for each Techstream. (cont. on next page) 13 Permanent damage to the ECU’s will occur if the following actions are attempted during the CID update procedure: • Attempt to close the CUWC installer • Attempt to close the Calibration Wizard • Turning off the vehicle’s ignition • Turning off the Techstream Unit • Unplugging the Techstream from the vehicle while programing in in process The following message will appear when the CUWC installation application is running. This image cannot be closed manually. When the installation of all necessary CID’s is complete, the image will close. Message displayed during CID update process: 14 XI. CID INSTALLATION 1. INSTALLATION OF CID’S Note: Since there are multiple CID groups available, it will be necessary to identify the correct group by referencing CID’s #3 & #4. a. Identify the Hybrid Control CID #3 & #4 from the Stored Data tab. b. Referencing the correct model year in the chart’s below, identify the chart that has the correct CID #3 & #4. c. Select the Group # link (blue text) to begin the update process. d. Follow the instruction on the screen to complete the installation. CID #3 & #4 15 Year CID# Original Current 2013 Prius CID #1 896B34736000 896B34736100 896B34736200 2013 Prius #1 896B34736300 CID #1: 896B34736400 CID #2 896B57602000 CID #2: 896B57602000 CID #3 898844701200 CID #3: 898844701400 898844701300 CID #4: 898844702300 898844701400 CID #4 898844702100 898844702200 898844702300 2013 Prius CID #1 896B34736000 896B34736100 896B34736200 2013 Prius #2 896B34736300 CID #1: 896B34736400 CID #2 896B57602000 CID #2: 896B57602000 CID #3 898844708000 CID #3: 898844708200 898844708100 CID #4: 898844709200 898844708200 CID #4 898844709000 898844709100 898844709200 Prius V Technical Instructions are in a separate document_ (cont. on next page) 16 Year CID# Original Current 2014 – 2015 Prius CID #1 896B34747000 896B34747100 896B34747200 2014-2015 Prius #1 CID #2 896B57602000 CID #1: 896B34747300 CID #3 898844701200 CID #2: 896B57602000 898844701300 CID #3: 898844701400 898844701400 CID #4: 898844702300 CID #4 898844702100 898844702200 898844702300 2014 – 2015 Prius CID #1 896B34747000 896B34747100 896B34747200 2014-2015 Prius #2 CID #2 896B57602000 CID #1: 896B34747300 CID #3 898844708000 CID #2: 896B57602000 898844708100 CID #3: 898844708200 898844708200 CID #4: 898844709200 CID #4 898844709000 898844709100 898844709200 Prius V Technical Instructions are in a separate document_ XII. COMPLETE UPDATE 1. REINSTALL JOINT FUSE INTO ENGINE ROOM FUSE BOX a. Confirm the joint fuse orientation before reinstalling because the joint fuse can be installed in either direction. b. Reinstall the joint fuse that encases the CDS (30A), RDI (30A) and HTR (50A). BE SURE TO ORIENT THE FUSE AS SHOWN ON THE FUSE BLOCK COVER. 17 2. PERFORM VERIFICATION HEALTH CHECK a. Using a Techstream, perform a Health Check. c. Clear DTC’s that may have set during the re-flash procedure. d. Re-run the Health Check to confirm that no DTC’s reappear. THIS VERIFICATION HEALTH CHECK IS NECESSARY to update the results and CID’s to the National database. 3. CONFIRM CID UPDATE a. On the Stored Data tab, confirm the following for the Hybrid Control System: • The Update column lists “No” for CID #1 CID #1 MUST say “NO” It is recommended to have this step verified by someone other than the individual who performed the update. 18 4. PRINT CUSTOMER HEALTH CHECK REPORT a. From the Stored Data tab, select the Customer Health Check Report button (TIS will launch when button is pressed). b. Log in to TIS. c. Input Vehicle Mileage and Repair Order number. d. Check the “Performed” campaign button for campaign 20TA08. e. Select the Report button. f. Confirm Customer Health Check Report information is correct. g. Print Customer Health Check Report from TIS. h. Sign and provide to the customer. Customer Health Check Button 19 5. ATTACH THE AUTHORIZED VEHICLE MODIFICATION LABEL a. Fill out the label. b. Affix the label to the under-side of the hood. 1 Hybrid Control System 2 (Calibration ID’s) 3 (Dealer Code) 4 (Date Completed) 5 Safety Recall 20TA10 Calibration ID’s listed for the Hybrid Control System after completing the final Health Check. The CID’s will vary for car to car. ◄ VERIFY REPAIR QUALITY ► − Confirm all ECM Calibration has been updated successfully to the NEW CID’s. − Confirm that the Authorized Modification Label has been installed. If you have any questions regarding this Safety Recall, please contact your regional representative 20 XIII. APPENDIX A. PARTS DISPOSAL As required by Federal Regulations, please make sure all recalled parts (original parts) removed from the vehicle are disposed of in a manner in which they will not be reused, unless requested for parts recovery return. B. CAMPAIGN DESIGNATION DECORDER 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
SEOCONTENT-END