SAFETY RECALL 21TA04 – Potential Increased Braking Distance – 2020-2021 Toyota Supra

SEOCONTENT-START

© 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: August 3, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA04 (Interim Notice 21TB04) Certain 2020 – 2021 Model Year Supra Vehicles Potential Increased Braking Distance Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2020 – 2021 Supra Early March 2019 – Mid-June 2021 13,000 260 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 260 vehicles in new dealer inventory as of August 3, 2021. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 1 T A 0 4 ( I n t e r i m 2 1 T B 0 4 ) – D – P a g e | 3 © 2021 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email, state “Disclosure Form 20TA04/20TB04” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 1 T A 0 4 ( I n t e r i m 2 1 T B 0 4 ) – D – P a g e | 4 © 2021 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. S a f e t y R e c a l l 2 1 T A 0 4 ( I n t e r i m 2 1 T B 0 4 ) – D – P a g e | 5 © 2021 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2021 Toyota Motor Sales, USA SAFETY RECALL 21TA04 (Interim Notice 21TB04) Certain 2020 – 2021 Model Year Supra Vehicles Potential Increased Braking Distance © 2021 Toyota Motor Sales, USA – Version 3a •• PROTECTED 関係者外秘 TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

**************************************************************************************************************

Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2020–2021 Model Year Supra Vehicles Potential Increased Braking Distance NHTSA Recall No. 21V-598 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exists in certain 2020–2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? According to BMW, the subject vehicles have been equipped with an engine management software that, under certain specific engine start conditions, could damage a component that provides braking power assistance. In this condition, there could be a loss in the brake assist and an increase in stopping distance. This can lead to an increased risk of a crash. What will Toyota do? Any authorized Toyota dealer will update the engine control unit (ECU) FREE OF CHARGE to you. 21TA04-N URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible.  Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side Traducción en español en el lado inverso This is an important Safety Recall. The remedy should take approximately one to three hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. What are the specific engine start conditions where this condition could occur? Rapidly pressing the engine start button twice or brief application of the brake pedal when pressing the engine start button can cause this condition to occur. Until the remedy is performed, what can I do to prevent the condition from occurring? When starting the engine, firmly press the brake pedal until the engine has started and press the start button only once. Refer to the owner’s manual for further details regarding vehicle starting procedure instructions. Are there any warnings that this condition exists? If the condition has occurred, the brake pedal will feel firmer than usual and the stopping distance will be increased due to the lack of brake assistance. Additionally, the low engine oil pressure warning light (shown below) may illuminate. If you experience a firm brake pedal or the low engine oil pressure warning light illuminates while driving, stop the vehicle in a safe place immediately and have it towed to your nearest Toyota dealer. Be sure to leave plenty of space while stopping the vehicle to allow for the increased stopping distance. Note: The low engine oil pressure warning light can be illuminated for other reasons unrelated to this Safety Recall. If the condition has occurred and you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Low Engine Oil Pressure Warning Light Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos Supra de año Modelo 2020–2021 Posible Distancia de Frenado Aumentada No. de Retiro de NHTSA 21V-598 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. BMW, quien produce la generación actual del Supra para Toyota, ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor, en ciertos vehículos Supra de año modelo 2020–2021. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? De acuerdo con BMV, los vehículos sujetos han sido equipados con un programa de control del motor que, bajo ciertas condiciones específicas del arranque del motor, pudiera dañar un componente que brinda asistencia de potencia en el frenado. En esta condición, pudiera ocurrir una pérdida en la asistencia en el frenado y un aumento en la distancia para detenerse. Esto puede provocar un aumento en el riesgo de un choque. ¿Qué hará Toyota? Cualquier concesionario Toyota autorizado actualizará la unidad de control del motor (ECU) SIN CARGO a usted. 21TA04-N English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Este aviso aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer Usted?  Comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible.  Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. Este es un Retiro de Seguridad importante. El remedio debe tomar aproximadamente de una a tres horas. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. ¿Cuáles son las condiciones específicas del arranque del motor cuando esta condición pudiera ocurrir? Oprimir dos veces rápidamente el botón “engine start” o aplicar brevemente el pedal del freno al oprimir el botón “engine start” pudiera ocasionar que esta condición ocurra. Hasta que se realice este remedio, ¿Qué puedo hacer para prevenir que la condición ocurra? Al arrancar el motor, presione firmemente el pedal del freno hasta que el motor ha arrancado y luego presione el botón “engine start” solamente una vez. Consulte el manual del propietario para más detalles sobre las instrucciones del procedimiento de arranque del vehículo. ¿Existen algunas advertencias de que esta condición existe? Si la condición ha ocurrido, el pedal del freno se sentirá más firme que lo usual y la distancia para detenerse será aumentada debido a una falta de asistencia en el frenado. Adicional, la luz indicadora de advertencia de presión del aceite bajo del motor (mostrada a continuación) puede iluminarse. Si usted experimenta un pedal del freno firme o la luz indicadora de advertencia de presión del aceite bajo del motor se ilumina mientras conduce, detenga el vehículo en un lugar seguro inmediatamente y haga que sea remolcado a su concesionario Toyota más cercano. Asegúrese de dejar suficiente espacio mientras detiene el vehículo para permitir la distancia para detenerse aumentada. Nota: La luz indicadora de advertencia de presión del aceite bajo del motor puede iluminarse por otras razones que no están relacionadas con este Retiro de Seguridad. Si la condición ha ocurrido y usted no se siente cómodo conduciendo el vehículo al concesionario, por favor comuníquese con su concesionario Toyota autorizado local, el cual coordinará recoger el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA Luz indicadora de advertencia de presión del aceite bajo del motor

**************************************************************************************************************

Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2020–2021 Model Year Supra Vehicles Potential Increased Braking Distance NHTSA Recall No. 21V-598 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exists in certain 2020–2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? According to BMW, the subject vehicles have been equipped with an engine management software that, under certain specific engine start conditions, could damage a component that provides braking power assistance. In this condition, there could be a loss in the brake assist and an increase in stopping distance. This can lead to an increased risk of a crash. What will Toyota do? Any authorized Toyota dealer will update the engine control unit (ECU) FREE OF CHARGE to you. NOTE: You may have previously received a notice from Toyota about a software update for your vehicle for Toyota Safety Recall designation 19TA19 (NHTSA Recall No. 19V-684). Even if you had that update performed by your dealer, you also need to have this update made in order to remedy the condition in this important Safety Recall. If you have not previously received the software update for recall 19TA19, this update will also remedy the condition for 19TA19. 21TA04-Y URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible.  Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 Spanish translation on back side Traducción en español en el lado inverso This is an important Safety Recall. The remedy should take approximately one to three hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. What are the specific engine start conditions where this condition could occur? Rapidly pressing the engine start button twice or brief application of the brake pedal when pressing the engine start button can cause this condition to occur. Until the remedy is performed, what can I do to prevent the condition from occurring? When starting the engine, firmly press the brake pedal until the engine has started and press the start button only once. Refer to the owner’s manual for further details regarding vehicle starting procedure instructions. Are there any warnings that this condition exists? If the condition has occurred, the brake pedal will feel firmer than usual and the stopping distance will be increased due to the lack of brake assistance. Additionally, the low engine oil pressure warning light (shown below) may illuminate. If you experience a firm brake pedal or the low engine oil pressure warning light illuminates while driving, stop the vehicle in a safe place immediately and have it towed to your nearest Toyota dealer. Be sure to leave plenty of space while stopping the vehicle to allow for the increased stopping distance. Note: The low engine oil pressure warning light can be illuminated for other reasons unrelated to this Safety Recall. If the condition has occurred and you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Low Engine Oil Pressure Warning Light Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos Supra de año Modelo 2020–2021 Posible Distancia de Frenado Aumentada No. de Retiro de NHTSA 21V-598 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. BMW, quien produce la generación actual del Supra para Toyota, ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor, en ciertos vehículos Supra de año modelo 2020–2021. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? De acuerdo con BMV, los vehículos sujetos han sido equipados con un programa de control del motor que, bajo ciertas condiciones específicas del arranque del motor, pudiera dañar un componente que brinda asistencia de potencia en el frenado. En esta condición, pudiera ocurrir una pérdida en la asistencia en el frenado y un aumento en la distancia para detenerse. Esto puede provocar un aumento en el riesgo de un choque. ¿Qué hará Toyota? Cualquier concesionario Toyota autorizado actualizará la unidad de control del motor (ECU) SIN CARGO a usted. NOTA: Previamente usted pudo haber recibido una notificación de Toyota sobre la actualización del programa para su vehículo para el Retiro de Seguridad Toyota con la designación 19TA19 (Retiro de Seguridad NHTSA No. 19V-684). Aunque se haya realizado esa actualización por su concesionario, su vehículo también necesita tener esta actualización hecha para remediar esta condición en este Retiro de Seguridad importante. Si previamente usted no ha recibido la actualización del programa para el Retiro de Seguridad 19TA19, esta actualización también remediará la condición para 19TA19. 21TA04-Y English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Este aviso aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer Usted?  Comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible.  Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. Este es un Retiro de Seguridad importante. El remedio debe tomar aproximadamente de una a tres horas. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. ¿Cuáles son las condiciones específicas del arranque del motor cuando esta condición pudiera ocurrir? Oprimir dos veces rápidamente el botón “engine start” o aplicar brevemente el pedal del freno al oprimir el botón “engine start” pudiera ocasionar que esta condición ocurra. Hasta que se realice este remedio, ¿Qué puedo hacer para prevenir que la condición ocurra? Al arrancar el motor, presione firmemente el pedal del freno hasta que el motor ha arrancado y luego presione el botón “engine start” solamente una vez. Consulte el manual del propietario para más detalles sobre las instrucciones del procedimiento de arranque del vehículo. . ¿Existen algunas advertencias de que esta condición existe? Si la condición ha ocurrido, el pedal del freno se sentirá más firme que lo usual y la distancia para detenerse será aumentada debido a una falta de asistencia en el frenado. Adicional, la luz indicadora de advertencia de presión del aceite bajo del motor (mostrada a continuación) puede iluminarse. Si usted experimenta un pedal del freno firme o la luz indicadora de advertencia de presión del aceite bajo del motor se ilumina mientras conduce, detenga el vehículo en un lugar seguro inmediatamente y haga que sea remolcado a su concesionario Toyota más cercano. Asegúrese de dejar suficiente espacio mientras detiene el vehículo para permitir la distancia para detenerse aumentada. Nota: La luz indicadora de advertencia de presión del aceite bajo del motor puede iluminarse por otras razones que no están relacionadas con este Retiro de Seguridad. Si la condición ha ocurrido y usted no se siente cómodo conduciendo el vehículo al concesionario, por favor comuníquese con su concesionario Toyota autorizado local, el cual coordinará recoger el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA Luz indicadora de advertencia de presión del aceite bajo del motor

**************************************************************************************************************

© 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: August 20, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 21TA04 (Remedy Notice) Certain 2020 – 2021 Model Year Supra Vehicles Potential Increased Braking Distance NHTSA Recall No. 21V-598 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2020 – 2021 Supra Early March 2019 – Mid-June 2021 13,000 110 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On August 2, 2021 BMW filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a Safety Recall on certain 2020 – 2021 model year Supra vehicles. Condition The subject vehicles are manufactured by BMW. According to BMW, the subject vehicles have been equipped with an engine management software that, under certain specific engine start conditions, could damage a component that provides braking power assistance. In this condition, there could be a loss in the brake assist and an increase in stopping distance. This can lead to an increased risk of a crash. Remedy Any authorized Toyota dealer will update the engine control unit (ECU) FREE OF CHARGE. NOTE: The remedy for this Safety Recall (21TA04) addresses the condition of Safety Recall 19TA19. As a result, Safety Recall 19TA19 is no longer active as of August 20, 2021. All vehicles involved in Safety Recall 19TA19 (whether the remedy was completed or not) are now included in this Safety Recall (21TA04). Covered Vehicles There are approximately 13,000 vehicles covered by this Safety Recall. Approximately 80 vehicles involved in this Safety Recall were distributed to Puerto Rico. S a f e t y R e c a l l 2 1 T A 0 4 – D – P a g e | 2 © 2021 Toyota Motor Sales, USA Owner Letter Mailing Date Toyota will begin notifying owners starting early September 2021. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 110 vehicles in new dealer inventory as of August 3, 2021. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 1 T A 0 4 – D – P a g e | 3 © 2021 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 21TA04” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 1 T A 0 4 – D – P a g e | 4 © 2021 Toyota Motor Sales, USA Customer Handling and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this recall are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this recall repair are required to currently have completed all of the following courses: • TIN519B – GR Supra New Model Technical Introduction Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. S a f e t y R e c a l l 2 1 T A 0 4 – D – P a g e | 5 © 2021 Toyota Motor Sales, USA Warranty Reimbursement Procedures Warranty Reimbursement Procedure Install Latest version of Toyota ISTA Less than ISTA version 4.30.20.23876 Did Verify Vehicle Eligibility Check TIS Vehicle Inquiry System to verify vehicle eligibility Covered Not Covered No further action required Check Toyota ISTA Version At least ISTA version 4.30.20.23876 or higher Check Current I-Level Reprogram vehicle Lower than I-Level S18T-21-07-519 Check Current I-Level Campaign Completed Return Vehicle to Customer At least I-Level S18T-21-07-519 or higher At least version S18T-21-07-519 (or higher) Less than I-Level S18T-21-07-519 Op Code Description Flat Rate Hours 21TA04 Reprogram vehicle (Update the I-Level to S18T-21-07-519 or greater) 1.6 • Claim filing will be available starting the morning of August 21, 2021. • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • In the rare case that the vehicle’s I-Level already meets or exceeds S18T-21-07-519, (no reprograming required), file OpCode 21TA04. S a f e t y R e c a l l 2 1 T A 0 4 – D – P a g e | 6 © 2021 Toyota Motor Sales, USA Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. Campaign Designation / Phase Decoder 19 19 = 2019 20 = 2020 21 = 2021 22 = 2022 23 = 2023 Etc… Year Campaign is Launched 19TA01 T T = Toyota L = Lexus Vehicle Make A A = Safety Recall Remedy B = Safety Recall Interim C = Special Service Campaign D = Limited Service Campaign E = Customer Support Program F = Emissions Recall (May use other characters in unique cases) Field Action Category and Phase 01 01 = 1st Field Action of the year 02 = 2nd Field Action of the year 03 = 3rd Field Action of the year (The sequence is unique for each Field Action category) (May use other characters in unique cases) Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 3 © 2021 Toyota Motor Sales, USA SAFETY RECALL 21TA04 (Remedy Notice) Certain 2020 – 2021 Model Year Supra Vehicles Potential Increased Braking Distance NHTSA Recall No. 21V-598 Frequently Asked Questions Original Publication Date: August 20, 2021 Q1: What is the condition? A1: The subject vehicles are manufactured by BMW. According to BMW, the subject vehicles have been equipped with an engine management software that, under certain specific engine start conditions, could damage a component that provides braking power assistance. In this condition, there could be a loss in the brake assist and an increase in stopping distance. This can lead to an increased risk of a crash. Q1a: What are the specific engine start conditions where this condition could occur? A1a: Rapidly pressing the engine start button twice or brief application of the brake pedal when pressing the engine start button can cause this condition to occur. Q1b: Until the remedy is performed, what can I do to prevent the condition from occurring? A1b: When starting the engine, firmly press the brake pedal until the engine has started and press the start button only once. Refer to the owner’s manual for further details regarding vehicle starting procedure instructions. Q1c: Are there any warning that this condition exists? A1c: If the condition has occurred, the brake pedal will feel firmer than usual and the stopping distance will be increased due to the lack of brake assistance. Additionally, the low engine oil pressure warning light (shown below) may illuminate. If you experience a firm brake pedal or the low engine oil pressure warning light illuminates while driving, stop the vehicle in a safe place immediately and contract your Toyota dealer who can arrange for vehicle pickup. Be sure to leave plenty of space while stopping the vehicle to allow for the increased stopping distance. Low Engine Oil Pressure Warning Light NOTE: The Low Engine Oil Pressure Warning Light can be illuminated for other reasons unrelated to this Safety Recall. FAQ Page 2 of 3 © 2021 Toyota Motor Sales, USA Q2: I previously received a letter from Toyota about a software update for my vehicle. Do I still need to get this updated completed? A2: Yes. This is an important Safety Recall. The previous software change (Safety Recall designated by Toyota as “19TA19”) remedies a different issue related to the brightness and contrast settings of the back up camera display. This Safety Recall (21TA04) remedies the condition of Safety Recall 19TA19 and also remedies the condition of this Safety Recall (21TA04). Q2a: If I had Safety Recall 19TA19 performed, do I still need to get this Safety Recall (21TA04) completed? A2a: Yes, this is an important Safety Recall. The software changes in Safety Recall 19TA19 does not remedy the condition of this Safety Recall (21TA04). Q2b: If I have this Safety Recall (21TA04) performed, do I still need to have Safety Recall 19TA19 performed? A2b: No. The updated software for Safety Recall 21TA04 will also remedy the condition of Safety Recall 19TA19. Q3: What is Toyota going to do? A3: Toyota will send an owner notification by first class mail starting in early September 2021, advising owners to make an appointment with their authorized Toyota dealer to have the engine control unit (ECU) updated FREE OF CHARGE. Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are approximately 13,000 vehicles covered by this Safety Recall. NOTE: The certain Supra vehicles covered by this Safety Recall are equipped with the 3.0 liter 6 cylinder engine. Supra vehicles equipped with the 4 cylinder engine are not covered by this Safety Recall. Model Name Model Year Production Period Supra 2020 – 2021 Early March 2019 – Mid-June 2021 Q4a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.? A4a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q5: How long will the repair take? A5: The repair should take approximately one to three hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q6: How does Toyota obtain my mailing information? A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. FAQ Page 3 of 3 © 2021 Toyota Motor Sales, USA Q7: What if I have additional questions or concerns? A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2021 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-598 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : AUG 02, 2021 NHTSA Recall No. : 21V-598 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 50,024 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 BMW M340i, M340i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 10,877 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 21, 2019 – JUL 28, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2021 BMW X4 M40i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 4,130 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : SEP 03, 2019 – JUN 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2020 BMW 540i, 540i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 5,375 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : JUN 11, 2019 – JUN 26, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2020-2021 BMW 745Le xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 470 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 11, 2019 – FEB 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2020-2020 BMW X3 M40i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 14,006 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : AUG 16, 2019 – JUN 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2019-2021 BMW Z4 M40i Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 2,151 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 21, 2019 – JUN 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2020-2021 Toyota Supra Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 13,014 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 06, 2019 – JUN 10, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : This safety recall involves engine management software that, under certain engine start conditions, could cause the oil/vacuum pump, which supplies vacuum for brake assistance (brake boost), to become damaged. The specific engine start conditions consist of either 1) pressing the engine start/stop button two times in rapid succession, or 2) depressing the brake pedal very briefly while pressing the engine start/stop button. This could result in a loss of brake assist. However, prior to a loss of brake assist, the full brake assist function is available for approximately two or three full brake applications, or approximately six partial brake applications. Fully mechanical braking (without assist) is not affected, and remains available. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An increase in stopping distance could occur, which could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Engine Management Software Component Description : Engine Management Software Component Part Number : Software Issue – No Part Number Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : In February 2021, an increasing number of warranty claims that seemed to be associated with damage to an Part 573 Safety Recall Report 21V-598 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 oil/vacuum pump were noticed. An engineering review was initiated. Between February and April, warranty claim information and other field data were reviewed, and discussions with the supplier occurred. Analyses were conducted to determine if the issue could be related to certain vehicle models, oil/vacuum pump build level configurations, or vehicle operating conditions. Preliminary information suggested that engine management software could be involved. In May and June, additional analyses were performed and tests were conducted. It was suggested that certain pump parameter specifications, in combination with certain vehicle operating conditions (unusual engine start conditions caused by the vehicle operator), could cause a brief reverse rotation of the crankshaft and cause damage to the oil/vacuum pump. In July, further analyses were conducted involving vehicle operating conditions and assessment of risk. Vehicle assembly information was reviewed to determine the number and production dates of potentially affected vehicles. On July 26, 2021, BMW decided to conduct a voluntary recall. As of July 26th, a diligent review of records has determined that there are approximately 29 warranty claims (BMW – 24, Toyota –5), and 4 field reports (BMW – 2, Toyota – 2), that may be related to this issue. Description of Remedy : Description of Remedy Program : The engine management software will be updated. Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW / Toyota dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW / Toyota New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Engine Management Software – part number – No part number for software Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on Aug 2, 2021. Notification to owners is planned to begin and end on Oct 1, 2021. Part 573 Safety Recall Report 21V-598 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : AUG 02, 2021 – AUG 02, 2021 Planned Owner Notification Date : OCT 01, 2021 – OCT 01, 2021 * NR – Not Reported

**************************************************************************************************************

SEOCONTENT-END