23TA02 The Instrument Panel LCD Monitor May Go Blank While Driving – 2022-2023 Toyota Tundra & Tundra Hybrid

SEOCONTENT-START

TOYOTA
Toyota Motor North America
Vehicle Safety & Compliance Liaison Office
6565 Headquarters Drive, Plano, TX 75024
February 22, 2023
NONCOMPLIANCE INFORMATION REPORT
1. Vehicle Manufacturer Name:
Toyota Motor Manufacturing, Texas, [“TMMTX”] 1 Lone Star Pass, San Antonio, TX 78264
Affiliated U.S. Sales Company
Toyota Motor North America [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024
Manufacturer of the Combination Meter ECU
DENSO CORPORATION
1-1, Showa-cho, Kariya-city, Aichi-pref., 448-8661, Japan
Phone: +81-566-25-5511
Country of Origin: Japan
2. Identification of Involved Vehicles and Affected Components:
Based on production records, we have determined the involved vehicle population to be the vehicles listed in the table below.
Make/Car Line
Model Year
Manufacturer
Production Period
Toyota / Tundra
2022–2023
TMMTX
October 4, 2022
through
January 11, 2023
Toyota / Tundra Hybrid
September 20, 2022
through
January 17, 2023
Applicability
Part Number
Part Name
Component Description
Toyota / Tundra
83800-0CW32
83800-0CS72
Meter Assy, Combination
Combination Meter
Toyota / Tundra Hybrid
83800-0CW42
Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S.
(2) This issue involves only vehicles in the above production range which have a 12.3-inch Thin Film Transistor (TFT) LCD monitor with specific software.
3. Total Number of Vehicles Involved:
Tundra : 2,897
Tundra Hybrid : 6,092
Total : 8,989
4. Percentage of Vehicles Estimated to Actually Experience Noncompliance:
100% of the involved vehicles contain a combination meter system with the software programming described in Section 5 below. Whether the issue, in each case, will cause the TFT display to go blank depends on the state of the applications running as described.
5. Description of Noncompliance:
The subject vehicles are equipped with a combination meter system where various information is displayed (warning and indicator lights, vehicle gauges, messages etc.) in a 12.3-inch Thin Film Transistor (TFT) Liquid Crystal Display (LCD) monitor in the instrument panel. The electronic control unit (ECU) for the system contains display driver software which monitors the system application threads. In some conditions, when applications are not responding or taking more time to execute, the ECU will stop all application threads and restart the system. Due to the programming of the ECU software, at times the system will not restart, leaving the TFT monitor blank. The display may reappear after a new key cycle or battery disconnection; however, a blank display may reoccur while the vehicle is in operation. If certain telltales and indicators that are in the combination meter are not displayed, the vehicle will not meet certain requirements of FMVSS No. 101, paragraphs S5.1-S5.5. This can reduce the driver’s recognition of the conditions represented by those telltales/indicators, which can lead to an increased risk of a crash if those conditions occur.
6. Test Results and Other Information:
Beginning in late October 2022 Toyota received several reports from dealers describing instances where the 12.3 inch full-TFT monitor-equipped Tundra vehicles intermittently would go blank. In December 2022, additional reports were received from the field. In addition, some incidents were observed during final inspection at the manufacturing plant and during post-manufacture vehicle transportation.
In late December, incident parts were sent to the supplier for further investigation. Supplier testing duplicated the blank screen condition after several test cycles. Further analysis identified a software display driver thread change from previous versions. This display driver thread change was found to have the potential to cause a condition that could result in a blank screen. Based on this condition within the software, the potential for a blank combination meter display could be present at the time of manufacturing and at the point of first sale.
As a result, on February 16, 2023, Toyota determined that the involved vehicles do not meet certain requirements of FMVSS No. 101, paragraphs S5.1-S5.5.
7. Description of Corrective Repair Action:
All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. The dealers will update the software of the combination meter ECU, free of charge.
Reimbursement Plan for pre-notification remedies
As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.
8. Recall Schedule:
Notifications to owners of the affected vehicles will occur by April 23, 2023. A copy of the draft owner notification letter(s) will be submitted as soon as available.
9. Distributor/Dealer Notification Schedule:
Notifications to distributors/dealers will be sent by February 23, 2023. Copies of dealer communications will be submitted as they are issued.
10. Manufacturer’s Campaign Number:
Campaign Number: 23TA02

**************************************************************************************************************

© 2023 Toyota Motor Sales, USA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: February 22, 2023
To:
All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers
SAFETY (NONCOMPLIANCE) RECALL 23TA02 (Remedy Notice)
Certain 2022-2023 Tundra HV Vehicles
Certain 2023 Model Year Tundra Vehicles
The Instrument Panel LCD Monitor May Go Blank While Driving
Model / Years
Production Period
Approximate Total Vehicles
2022-2023 Model Year Tundra HV
Late September 2022 –Mid January 2023
6,100
2023 Model Year Tundra
Early October 2022 – Early January 2023
2,900
STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY.
Refer to Dealer Inventory Procedures section for more details.
On February 22, 2023, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2022-2023 model year Tundra HV vehicles and certain 2023 model year Tundra Vehicles.
Condition
The subject vehicles are equipped with a 12.3-inch Thin Film Transistor (TFT) Liquid Crystal Display (LCD) monitor, which is used to display various information such as warning and indicator lights, vehicle gauges, messages and more. The LCD monitor can go blank due to a software issue. A blank monitor creates a noncompliance with certain federal requirements. This can reduce the driver’s recognition of certain operating conditions, which can lead to an increased risk of a crash.
Remedy
Toyota dealers will update the software for the LCD monitor FREE OF CHARGE.
Covered Vehicles
There are approximately 9,000 vehicles covered by this Safety (Noncompliance) Recall. Approximately 20 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date
Toyota will begin to notify owners in late April 2023.
Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety (Noncompliance) Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 3 T A 0 2 – D – P a g e | 2
© 2023 Toyota Motor Sales, USA
Dealer Inventory Procedures
New Vehicles in Dealership Inventory
There are approximately 240 vehicles in new dealer inventory as of February 20, 2023.
Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or (noncompliance) is remedied.
Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied.
Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy.
NOTE:
• New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied.
• Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 3 T A 0 2 – D – P a g e | 3
© 2023 Toyota Motor Sales, USA
Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock
To easily recognize vehicles involved in this Safety (Noncompliance) Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference.
Pre-Owned Vehicles in Dealer Inventory
To ensure customer satisfaction, Toyota requests that dealers complete this Safety (noncompliance) Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall.
Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available.
Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 23TA02” and include the VIN.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.
Toyota Rent-A-Car (TRAC) & Service Loaners
Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied.
NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC).
Part Number
Description
Quantity
00411-140003
Inspection Mirror Hang Tag
25 Per Pack
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 3 T A 0 2 – D – P a g e | 4
© 2023 Toyota Motor Sales, USA
Customer Handling, Parts Ordering, and Remedy Procedures
Customer Contacts
Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety (Noncompliance) Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Salvage Title Vehicles
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.
Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Joshua Burns (469) 292-6449 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media.
Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to have currently completed the following courses:
• TIC206A – Electrical Repair 1
Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.
Repair Quality Confirmation
The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 3 T A 0 2 – D – P a g e | 5
© 2023 Toyota Motor Sales, USA
Warranty Reimbursement Procedures
Warranty Reimbursement Procedure
Verify Vehicle Eligibility• Confirm vehicle VIN matches the RO• Check for Campaign eligibility using TISNo Further Action RequiredNot CoveredCoveredPerform Health Check. Is a Update Available For The Combination Meter ECU?Update the Combination Meter ECU CID.YesCampaign completed, return the vehicle to the customer.No
Op Code
Description
Flat Rate Hours
23TA02RA
Combination Meter ECU Update
1.4
• The flat rate times include 0.1 hours for administrative cost per unit for the dealership.
• In the rare case that the Combination Meter ECU contains the latest calibration ID (no software update needed), use opcode 23TA02RA.
Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Safety (Noncompliance) Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.
S a f e t y ( N o n c o m p l i a n c e ) R e c a l l 2 3 T A 0 2 – D – P a g e | 6
© 2023 Toyota Motor Sales, USA
Campaign Designation / Phase Decoder
2319 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched23TA02TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0201 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety (Noncompliance) Recall.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
FAQ Page 1 of 2
© 2023 Toyota Motor Sales, USA
SAFETY (NONCOMPLIANCE) RECALL 23TA02 (Remedy Notice)
Certain 2022-2023 Model Year Tundra HV Vehicles
Certain 2023 Model Year Tundra Vehicles
The Instrument Panel LCD Monitor May Go Blank While Driving
Frequently Asked Questions
Original Publication Date: February 22, 2023
Q1: What is the condition?
A1: The subject vehicles are equipped with a 12.3-inch Thin Film Transistor (TFT) Liquid Crystal Display (LCD) monitor, which is used to display various information such as warning and indicator lights, vehicle gauges, messages and more. The LCD monitor can go blank due to a software issue. A blank monitor creates a noncompliance with certain federal requirements. This can reduce the driver’s recognition of certain operating conditions, which can lead to an increased risk of a crash.
Q1a: Are there any warnings that this condition exists?
A1a: No. there are no warnings that the condition exists.
Q2: What is Toyota going to do?
A2: Toyota dealers will update the software for the LCD monitor FREE OF CHARGE.
Q3: Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
A3: There are approximately 9,000 vehicles covered by this Safety (Noncompliance) Recall. Approximately 20 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Model / Years
Production Period
Approximate Total Vehicles
2022-2023 Model Year Tundra HV
Late September 2022 –Mid January 2023
6,100
2023 Model Year Tundra
Early October 2022 – Early January 2023
2,900
Q3a: Are all Tundra models affected by this recall?
A3a: No, only Tundra vehicles equipped with the full digital LCD monitor in the instrument panel are affected by this recall. This includes Platinum and 1794 grades for the gas model, and Limited, Platinum, 1794, Capstone and TRD Pro grades for the hybrid model.
Q4: How long will the repair take?
A4: The repair takes approximately one and a half hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
FAQ Page 2 of 2
© 2023 Toyota Motor Sales, USA
Q5: How does Toyota obtain my mailing information?
A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.
Q6: What if I have additional questions or concerns?
A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
© 2023 Toyota Motor Sales, USA – Version 3a
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM
This form is not applicable for new vehicles in dealership inventory and TCUV units.
This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available.
Customer Signature
Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN).
Model
Model Year
Customer Information
Customer Name
Customer Email
Customer Address
Home Phone #
Mobile Phone #
Date
Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371.
Dealer Information
Dealer Name/Address
Dealer Code
Dealer Phone Number
Dealer Staff Name
Dealer Staff Signature
VIN
Campaign Code

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-111
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Toyota Motor Engineering & Manufacturing FEB 22, 2023 NHTSA Recall No. : 23V-111 Manufacturer Recall No. : 23TA02
Manufacturer Information :
Manufacturer Name : Toyota Motor Engineering &
Manufacturing
Address : 6565 Headquarters Drive Plano TX 75024
Company phone : 1-800-331-4331
Population :
Number of potentially involved : 8,989 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2023 Toyota Tundra Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue involves only vehicles in the above production range which have a 12.3-inch Thin Film Transistor (TFT) LCD monitor with specific software. Note: 100% of the involved vehicles contain a combination meter system with the software programming described in this report. Whether the issue, in each case, will cause the TFT display to go blank depends on the state of the applications running as described.
Production Dates : OCT 04, 2022 – JAN 11, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Toyota Tundra Hybrid Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. (2) This issue involves only vehicles in the above production range which have a 12.3-inch Thin Film Transistor (TFT) LCD monitor with specific software. Note: 100% of the involved vehicles contain a combination meter system with the software programming described in this report. Whether the issue, in each case, will cause the TFT display to go blank depends on the state of the applications running as described.
Production Dates : SEP 20, 2022 – JAN 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-111 Page 2 Description of Noncompliance : Description of the Noncompliance : The subject vehicles are equipped with a combination meter system where various information is displayed (warning and indicator lights, vehicle gauges, messages etc.) in a 12.3-inch Thin Film Transistor (TFT) Liquid Crystal Display (LCD) monitor in the instrument panel. The electronic control unit (ECU) for the system contains display driver software which monitors the system application threads. In some conditions, when applications are not responding or taking more time to execute, the ECU will stop all application threads and restart the system. Due to the programming of the ECU software, at times the system will not restart, leaving the TFT monitor blank. The display may reappear after a new key cycle or battery disconnection; however, a blank display may reoccur while the vehicle is in operation. If certain telltales and indicators that are in the combination meter are not displayed, the vehicle will not meet certain requirements of FMVSS No. 101, paragraphs S5.1-S5.5. This can reduce the driver’s recognition of the conditions represented by those telltales/indicators, which can lead to an increased risk of a crash if those conditions occur. FMVSS 1 : 101 – Control and displays FMVSS 2 : NR
Description of the Safety Risk : If certain telltales and indicators that are in the combination meter are not
displayed, the vehicle will not meet certain requirements of FMVSS No. 101, paragraphs S5.1-S5.5. This can reduce the driver’s recognition of the conditions represented by those telltales/indicators, which can lead to an increased risk of a crash if those conditions occur.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Meter Assy, Combination Component Description : Combination Meter Component Part Number : 83800-0CW32 Component Name 2 : Meter Assy, Combination Component Description : Combination Meter Component Part Number : 83800-0CS72 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-111 Page 3 Component Name 3 : Meter Assy, Combination Component Description : Combination Meter Component Part Number : 83800-0CW42 Supplier Identification : Component Manufacturer
Name : DENSO CORPORATION
Address : 1-1, Showa-cho
Kariya-city, Aichi-pref Foreign States 448-8661 Country : Japan Chronology :
Beginning in late October 2022 Toyota received several reports from dealers describing instances where the
12.3 inch full-TFT monitor-equipped Tundra vehicles intermittently would go blank. In December 2022, additional reports were received from the field. In addition, some incidents were observed during final inspection at the manufacturing plant and during post-manufacture vehicle transportation.
In late December, incident parts were sent to the supplier for further investigation. Supplier testing duplicated the blank screen condition after several test cycles. Further analysis identified a software display driver thread change from previous versions. This display driver thread change was found to have the potential to cause a condition that could result in a blank screen. Based on this condition within the software, the potential for a blank combination meter display could be present at the time of manufacturing and at the point of first sale.
As a result, on February 16, 2023, Toyota determined that the involved vehicles do not meet certain requirements of FMVSS No. 101, paragraphs S5.1-S5.5. Description of Remedy :
Description of Remedy Program : All known owners of the subject vehicles will be notified to return their
vehicles to a Toyota dealer. The dealers will update the software of the combination meter ECU, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-111
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Notifications to owners of the affected vehicles will occur by April 23,
2023. A copy of the draft owner notification letter(s) will be submitted as soon as available. Notifications to distributors/dealers will be sent by February 23, 2023. Copies of dealer communications will be submitted as they are issued.
Planned Dealer Notification Date : FEB 22, 2023 – FEB 23, 2023
Planned Owner Notification Date : APR 17, 2023 – APR 23, 2023
* NR – Not Reported

SEOCONTENT-END