Safety Recall J0A – Non-Desiccated Front Passenger or Front Driver Airbag Inflator – “Like for Like” Replacement (Zone A) – 2002-2016 Toyota, 2008-2012 Scion

October 17, 2019 NHTSA CAMPAIGN NUMBER: 19V741000

Frontal Air Bag Inflators May Explode

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

 

NHTSA Campaign Number: 19V741

Manufacturer Toyota Motor Engineering & Manufacturing

Components AIR BAGS

Potential Number of Units Affected 928,203

 

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles.

These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

 

Remedy

Toyota will notify owners. Depending on the vehicle model, dealers will replace the driver or front passenger air bag inflator or the air bag assembly using an alternate inflator , free of charge. The recall is expected to begin November 15, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota’s numbers for this recall are J0A, J0B, and J0C. Lexus’ numbers for this recall are JLI, JLJ, and JLK.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 

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Safety Recall J0A, J0B, and J0C – Remedy Notice
Certain 2010 – 2016 4Runner Vehicles (Front Passenger)
Certain 2003-2013 Model Year Corolla Vehicles (Front Passenger)
Certain 2003-2010 Model Year Matrix Vehicles (Front Passenger)
Certain 2002-2007 Model Year Sequoia Vehicles (Front Passenger)
Certain 2011 – 2013 Sienna Vehicles (Front Passenger)
Certain 2007 – 2012 Yaris Vehicles (Front Passenger)
Certain 2003 – 2006 Model Year Tundra Vehicles (Front Passenger)
Certain 2007 – 2012 Yaris Vehicles (Front Passenger Side)
Certain 2008 – 2012 Scion xB Vehicles (Front Passenger)
Certain 2004 – 2005 RAV4 Vehicles (Front Driver)
Non-Desiccated Front Passenger or Front Driver Airbag Inflator – “Like for Like” Replacement (Zone A, B, and C)

 

Frequently Asked Questions
Original Publication Date: January 30, 2018

 

◄ IMPORTANT UPDATE ►
DATE	TOPIC
5/28/2020	Q5 & A5 have been updated with details on the update to the remedy for Corolla vehicles.
11/15/2019	Q&A 11 has been updated to explain that the remedy is now available for all models.
10/17/2019	Recall expanded to include additional 2010 -2016 4Runner vehicles Recall expanded to include additional 2006 – 2013 Corolla vehicles Recall expanded to include additional 2009 – 2010 Matrix vehicles Recall expanded to include additional 2006 – 2007 Sequoia vehicles Recall expanded to include additional 2011 – 2013 Sienna vehicles Recall expanded to include additional 2006 Tundra vehicles Recall expanded to include additional 2007 – 2012 Yaris vehicles Recall expanded to include additional 2008 – 2012 Scion xB vehicles Recall expanded to include additional 2004 – 2005 RAV4 vehicles (driver)
8/28/2019	Q&A 11, 12, and 13 have been added to explain the availability of the remedy for certain 2005 – 2008 Matrix vehicles.
12/12/2018	Recall expanded to include 2003 to 2005 Corolla vehicles. Recall expanded to include 2003-2005 Tundra vehicles. Recall expanded to include 2002-2005 Sequoia vehicles. Opcodes and Part Number information has been updated.

 

The most recent update will be highlighted with a red box.

Q1:	What is the condition?
A1:	The subject vehicles are equipped with front passenger or front driver airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures.  Degraded propellant can cause the inflator to explode during airbag deployment.  In the event of an inflator explosion, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
Q2:	Why is Takata recalling all frontal airbag inflators manufactured with propellant that do not also include a desiccant?
A2:	Multiple independent investigations and NHTSA’s independent expert concluded that the propellant in non-desiccated, frontal Takata airbag inflators degrades over time.  The degradation is the result of various factors existing in the location where the vehicle containing the inflators is principally operated, including long-term exposure to environmental moisture and fluctuating high temperatures. Q2a: What is the Inflator? A2a: The inflator is a device contained within the airbag assembly.  It contains solid propellant wafers which are ignited in the event airbag deployment is triggered.  When ignited, the wafers expand into an inert gas, inflating the airbag.   Q2b: What happens when the non-desiccated propellant degrades? A2b: If the propellant degrades substantially, the inflators can become over-pressurized and explode during airbag deployment.   Q2c: What is a desiccant? A2c: A desiccant is a material that acts as a drying agent.  Desiccants collect moisture present in their immediate environment, helping to limit moisture absorption by other nearby materials, such as propellant in an airbag inflator.   Q2d: What is absolute humidity?  A2d: The measure of the water vapor content in the air is known as absolute humidity, and it is displayed in grams of water vapor per cubic meter of air. Higher temperature, southern coastal climates consistently experience the greatest concentrations of water vapor in the air, as warmer ambient air can hold more water. Note: relative humidity is simply a percentage value and is related to current or measured temperature; therefore, areas with high relative humidity do not necessarily have high absolute humidity.   Q2e: How is humidity related to the condition? A2e: The specific relationship of humidity to the operation of the inflator and the cause of improper airbag inflator performance and explosion is still under investigation.
Q3:	I already had my recall repair completed under a previous recall of the passenger airbag inflator.  Why is my vehicle being recalled again?
A3:	All vehicles repaired under a previous recall with a remedy part containing Phase Stabilized Ammonium Nitrate (PSAN) without desiccant are scheduled for recall under the Takata Coordinated Remedy Program administered by the National Highway Traffic Safety Administration (NHTSA) beginning December 31, 2019.  Vehicles repaired using a PSAN inflator without desiccant are sometimes referred to as “Like for Like” vehicles. Q3a: If these “Like for Like” vehicles are not scheduled for recall until later on, why is Toyota recalling these vehicles now? A3a: Due to sufficient supply of remedy parts and dealer capacity for certain vehicles, Toyota was able to pull ahead the launch of the remedy phase for these vehicles involved in advance of Takata’s decision.   Q3b: When is Toyota planning to recall other vehicles that may be involved in this “Like for Like” phase? A3b: There are no other vehicles or future phases of “Like for Like”.
Q4:	Which airbags in Toyota vehicles are affected by this field action?
A4:	This field action only includes certain Toyota vehicles repaired under a previous recall with Takata produced front passenger or driver airbag inflators that do not include a desiccant.
Q5:	Are there concerns with other airbags in the vehicle?
A5:	No.  This recall only applies to certain front passenger or driver airbag inflators manufactured and installed in certain Toyota vehicles.  Other airbags in the vehicle are not affected by this Safety Recall.
Q6:	Which vehicles are affected by this Safety Recall?
A6:	There are approximately 1,045,000 Toyota vehicles covered by these Safety Recalls. Model Model Year Appx. UIO Production Range Matrix 2003 – 2010 98,400 Early January 2002 – Mid-August 2010 Corolla 2003 – 2013 564,400 Late December 2001 – Mid-July 2013 Tundra 2003 –  2006 240,2 00 Early August 2002 – Early January 2007 Sequoia 2002 – 2007      141,300 Early April 2002 – Early November 2007 4Runner 2010 – 2016 270 Mid-November 2009 – Late September 2016 Sienna 2011 – 2013 60 Early January 2010 – Mid-June 2013 Yaris 2007 – 2012 80 Early March 2006 – Early August 2012 Yaris HB 2007 – 2011 80 Mid-May 2006 – Late July 2011 Scion xB 2008 – 2012 100 Early April 2007 – Early October 2012 RAV4 (Driver Side) 2004 – 2005 100 Late July 2003 – Mid-October 2005   Q6a: How are the zones identified, and which zone am I located in? A6a: These Safety Recalls have been structured with multiple phases across three geographic zones. Time, Temperature, and Humidity have been found by NHTSA and multiple independent investigations to contribute to significant Takata airbag inflator propellant degradation that can lead to an unreasonable risk of an inflator explosion. ZONE A (J0A): Includes states with high temperature cycling and humidity. Time in  service until significant propellant degradation may occur is projected at 6-9 years. Zone Model Name Model Year Approximate UIO Remedy Launch Date A Matrix 2003-2008 57,900 January 30, 2018 Corolla 2003-2005 33,700 December 12, 2018 Tundra 2003-2005 5,200 Sequoia 2002-2005 3,500 4Runner 2010 – 2016 140 October 17, 2019 Corolla 2003 – 2013 212,200 Matrix 2009 – 2010 10 RAV4 2004 – 2005 100 Sequoia 2002 – 2007 48,700 Sienna 2011 – 2013 50 Tundra 2003 – 2006 93,600 Yaris 2007 – 2012 50 Yaris HB 2007 – 2011 40 Scion xB 2008 – 2012 0   ZONE B (J0B): Includes states with moderate temperature cycling and humidity. Time in  service until significant propellant degradation may occur is projected at 10-15 years. Zone Model Name Model Year Approximate UIO Remedy Launch Date B Matrix 2003-2008 26,000 January 30, 2018 Corolla 2003-2005 6,300 December 12, 2018 Tundra 2003-2005 300 Sequoia 2002-2005 200 4Runner 2010 – 2016 90 October 17, 2019 Corolla 2003 – 2013 309167 Matrix 2009 – 2010 10 RAV4 2004 – 2005 0 Sequoia 2002 – 2007 88792 Sienna 2011 – 2013 3 Tundra 2003 – 2006 141,000 Yaris 2007 – 2012 20 Yaris HB 2007 – 2011 30 Scion xB 2008 – 2012 30   ZONE C (J0C): Includes states with lower temperature cycling and humidity. Time in  service until significant propellant degradation may occur is projected at 15-20 years. Zone Model Name Model Year Approximate UIO Remedy Launch Date C Matrix 2003-2008 14,300 January 30, 2018 Corolla 2003-2005 3,000 December 12, 2018 Tundra 2003-2005 200 Sequoia 2002-2005 10 4Runner 2010 – 2016 50 October 17, 2019 Corolla 2003 – 2013 5 Matrix 2009 – 2010 2 RAV4 2004 – 2005 0 Sequoia 2002 – 2007 0 Sienna 2011 – 2013 3 Tundra 2003 – 2006 0 Yaris 2007 – 2012 10 Yaris HB 2007 – 2011 10   Q6b: Are there any other Toyota/Lexus/Scion vehicles covered by this Safety Recall in the U.S.? A6b: Yes. There are certain Lexus vehicles covered by this Safety recall in the U.S.
Q7:	What is Toyota going to do?
A7:	Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator FREE OF CHARGE. Q7a: Will the new airbag assembly contain Phase Stabilized Ammonium Nitrate? A7a: No. Toyota will be replacing the airbag inflator or airbag assembly with a new one that is not manufactured by Takata.
Q8:	Are there any warnings that this condition exists?
A8:	No.  There are no warnings that this condition exists.
Q9:	What should you do?
A9:	Toyota strongly recommends that you have this Safety Recall remedy performed immediately. Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up.
Q10:	Are all vehicles involved in the previous Takata Inflator Recall Actions covered by this Safety Recall?
A10:	No. This Safety Recall applies to owners who originally had their vehicles repaired under Safety Recalls E04, DSF, G0P, G0R, H0A, or F0L and received a new inflator or airbag assembly that did not contain desiccant.
Q11:	Is the remedy available for all vehicles?
A11:	Yes. The remedy is available for all models at this time. Model Model Year J0A Remedy Status  4Runner 2010 – 2016 Remedy Available Corolla 2003 – 2005 Remedy Available Matrix 2003 – 2004 Remedy Available 2005 – 2008 Remedy Available 2009 – 2010 Remedy Available Sequoia 2002 – 2007 Remedy Available Sienna 2011 – 2013 Remedy Available Tundra 2003 – 2005 Remedy Available Yaris 2007 – 2012 Remedy Available Yaris HB 2007 – 2011 Remedy Available Scion xB 2008 – 2012 Remedy Available RAV4 (driver) 2004 – 2005 Remedy Available
Q12:	How does Toyota obtain my mailing information?
A12:	Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records.  Please make sure your registration or title information is correct.
Q13:	Do I need my owner letter to have the remedy performed?
A13:	You do not need an owner letter to have this recall completed; however, to assist the dealer in confirming vehicle eligibility, we request that you present this notice at the time of your service appointment.
Q14:	What if I have additional questions or concerns?
A14:	If you have additional questions or concerns go to www.toyota.com/recall, or please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.

 

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Safety Recalls E04, DSF, F0L – Takata Unrepaired VINs for Dealers

Frequently Asked Questions

 

Q1:	Why is Toyota providing unrepaired VINs to dealers?
A1:	Toyota is making every effort to increase the completion rate for the Takata recall.  Engaging dealerships in this effort is of vital importance.  Toyota recognizes that dealers have local expertise for their market areas and need to know what unrepaired vehicles are in their area in order to provide assistance in our efforts.
Q2:	How will Toyota provide unrepaired VINs to dealers?
A2:	Toyota is developing an integration within the Service Opportunity Access for Retention (SOAR) system to provide unrepaired VINs and customer contact information to dealers. Q2a: What if my dealership doesn’t use SOAR today? A2a: At this time, we can only provide this data through the SOAR system.  However, SOAR is free to access for all dealers.  If your dealership would like to obtain access, find and click the SOAR link on the Service menu in Dealer Daily and follow the instructions to sign up.  Note that SET dealers are not involved in the SOAR program.   Q2b: What if I don’t have access to SOAR? A2b: If your dealership is not a current SOAR user, please contact the Dealer Daily administrator within your dealership to gain access.  Only users who have a business need to access the data within SOAR should be provided access.
Q3:	Are there any special conditions or terms of use involved with this data?
A3:	Yes, each time a dealer accesses the data in SOAR, they will be required to agree to a series of terms and conditions.  The use of this data is strictly prohibited for any purpose other than contacting customers about the incomplete recall on their vehicle.  It cannot be used for marketing of any kind.
Q4:	Can I download the data and provide to members of my dealership to reach out to customers?
A4:	Yes, we encourage you to use the data to reach customers in your area for the purpose of informing them about an open recall.  We ask that you keep in mind that Terms and Conditions state that you may not load this data into any other database and you may not retain the data for longer than is necessary to reach out to customers for that purpose.
Q5:	Will I be able to use my OCPe National Business Partner (Epsilon, AutoPoint, Gulf States Marketing) to reach out to customers in my area?
A5:	Yes. A similar integration with National Business Partners which exists today in SOAR will be available for the Takata unrepaired VINs. Q5a: Can I provide the data to other Third-Party Vendors? A5a: Yes, but any Third-Party Vendor which receives this data must be contractually bound in writing to the same Terms and Conditions which dealers agree to when accessing the data.
Q6:	Will Toyota purge the list of unrepaired VINs in my area as they are repaired?
A6:	Yes, each night SOAR will be purged of any VINs for which repair warranty claims were received on the previous day.
Q7:	What data will be available in SOAR?
A7:	VIN, customer name, address, phone number, and email address.  Note that phone number and email address may not be available for all VINs.
Q8:	What can I send to customers to notify them about their open recall?
A8:	Toyota has created specific templates.  Dealers MUST use these templates for all communications.  These communications have been designed so that dealers can incorporate their own logo, contact information, and links to online scheduling systems. Q8a: Where can I obtain the communication templates? A8a: Communication templates will be available within SOAR for download.   Q8b: Can I change the content of the templates? A8b: No. These specific templates have been reviewed as part of the National Highway Traffic Safety Administration’s (NHTSA) Coordinated Remedy Program.  Consistent messaging in communications about the Takata recalls is important.  Dealers should not change the content of the template aside from adding their dealer logo and contact information.  Links to online appointment scheduling can be added as well as service hours if desired by the dealer.
Q9:	What are the terms and conditions of use?
A9:	Terms and conditions are shown below.  Dealers will be required to agree to these terms and conditions each time they access this data on VINs with unrepaired Takata inflators in SOAR.  Failure to adhere to any of these terms can result in being denied access to unrepaired VIN information.

 

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URGENT SAFETY RECALL

This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you.

 

This notice applies to your vehicle:

VIN ABCDEFGH987654321

 

IMPORTANT SAFETY RECALL (Remedy Notice)

Multiple Models and Multiple Model Years
Non-Desiccated Front Passenger Airbag Inflator — “Like for Like” Replacement
NHTSA Recall No. 19V-741

 

Dear <FirstName/LastName>:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in multiple models and model year vehicles.

You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.

 

What is the condition?

The subject vehicles are equipped with front passenger airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause the inflator to explode during airbag deployment. In the event of an inflator explosion, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.

 

What Should You Do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. If you require further assistance, you may contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 4:30 p.m., Central Time.

 

Spanish translation on back side
Traducción en español en el lado inverso

 

Why am I receiving another recall notice if I already had the recalled inflator replaced?

Toyota previously recalled these vehicles for this same condition. At that time, the inflator used as a replacement was a new one of the same design (so this was a “like for like” replacement). However, the replacement inflator now in your vehicle can still degrade over time as noted above and must be replaced.

 

What will Toyota do?

Toyota dealers will replace the front passenger airbag inflator or airbag assembly, depending on the model, with one of improved design FREE OF CHARGE to you.

 

This is an important Safety Recall. The remedy will take approximately one to three and a half hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Toyota strongly recommends that you have this Safety Recall remedy performed immediately. Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up.

 

What if you are not the owner or operator of this vehicle?

If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

If you know the current owner or operator, please forward this letter to them.

If you would like to update your vehicle ownership or contact information, you may do so by registering at www.toyota.com/owners. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information.

If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you.

 

Thank you for driving a Toyota.

Sincerely,

Toyota Motor Sales, USA

 

J0A Passenger

 

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RETIRO DE SEGURIDAD URGENTE

Este es un Retiro de Seguridad importante. El remedio se efectuará SIN COSTO para usted.

 

Este aviso aplica a su vehículo:

VIN ABCDEFGH987654321

 

IMPORTANTE RETIRO DE SEGURIDAD (Aviso de Remedio)

Múltiples Modelos y Múltiples Años de los Modelos
Inflador de la Bolsa de Aire del Pasajero Delantero Sin Desecante — Reemplazo por producto igual (“Like for Like”)
No. de retiro de NHTSA 19V-741

 

Estimado (nombre/apellido del cliente):

Esta notificación se le envía de acuerdo con los requisitos establecidos en el Acta de Tráfico Nacional y de Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto relacionado con la seguridad de los vehículos motorizados en vehículos de múltiples modelos y años de los modelos.

Usted recibió este aviso porque nuestros registros, basados principalmente en la información de registro y titularidad estatal, indican que usted es el propietario actual.

 

¿Cuál es la condición?

Los vehículos afectados están equipados con infladores de la bolsa de aire del pasajero delantero fabricados por Takata. El propulsor de estos infladores podría degradarse tras una exposición prolongada a una humedad absoluta elevada y a temperaturas fluctuantes altas. Un propulsor degradado podría causar la explosión del inflador cuando se despliega la bolsa de aire. En el caso de que explotase el inflador, cabría la posibilidad de que los fragmentos metálicos resultantes atravesasen el sistema de amortiguación de la bolsa de aire y golpeasen potencialmente a los ocupantes del vehículo, con lo que podrían causarles heridas o lesiones de gravedad o la muerte.

 

¿Qué Debe Hacer Usted? Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio lo antes posible. El remedio requerirá el reemplazo de ciertas piezas. Le recomendamos que se comunique con su concesionario para concertar una cita por adelantado para confirmar la disponibilidad de las piezas y minimizar los inconvenientes para usted. Su concesionario Toyota local responderá con gusto todas sus preguntas. Para encontrar su concesionario más cercano, visite www.toyota.com/dealers Para más información acerca de este Retiro de Seguridad y otros, incluidas las preguntas más frecuentes, visite www.toyota.com/recall. Ingrese su Número de Identificación del Vehículo (VIN) de 17 dígitos que aparece en la parte superior para revisar la información específica a su vehículo. Si necesita más asistencia, puede comunicarse con el Centro de Experiencia del Cliente de Toyota, al 1-888-270-9371, de lunes a viernes, 7:00 a.m. a 7:00 p.m., sábados, 7:00 a.m. a 4:30 p.m., Hora Central.

 

English version on front side
Versión en inglés en el frente

 

¿Por qué he recibido otro aviso de retiro de seguridad si ya reemplacé el inflador sujeto al primer retiro de seguridad?

Toyota ya había enviado un retiro de seguridad para estos vehículos por la misma condición. En aquel momento, el inflador usado para reemplazo era uno nuevo con el mismo diseño que el anterior (se trató de un reemplazo por un producto igual [“like for like”]). Sin embargo, el inflador puesto como reemplazo en su vehículo podría degradarse con el tiempo, como se indica anteriormente, y debe ser reemplazado.

 

¿Qué hará Toyota?

Los concesionarios Toyota reemplazarán el inflador o el conjunto de la bolsa de aire del pasajero delantero, según el modelo, por uno de diseño mejorado SIN COSTO para usted.

 

Este es un Retiro de Seguridad importante. El remedio tomará aproximadamente entre una hora y tres horas y media. Sin embargo, dependiendo del horario de trabajo del concesionario, es posible que necesiten su vehículo por más tiempo. Toyota le recomienda encarecidamente que lleve a cabo el remedio de este Retiro de Seguridad inmediatamente. Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio. Si no se siente cómodo conduciendo el vehículo hasta el concesionario, contacte con su concesionario Toyota autorizado local para que dispongan la recogida del vehículo.

 

¿Qué sucede si usted no es el propietario o usuario de este vehículo?

Si usted es arrendador del vehículo, la Ley Federal exige que toda persona que arriende vehículos y reciba este aviso de retiro de seguridad envíe una copia del mismo al arrendatario dentro de los diez días.

Si conoce al propietario o usuario actual del vehículo, por favor, reenvíeles esta carta.

Si desea actualizar la información de propiedad de su vehículo o de contacto, puede hacerlo registrándose en www.toyota.com/owners. Necesitará su Número de Identificación del Vehículo (VIN) de 17 dígitos para ingresar la nueva información.

Si considera que el concesionario o Toyota no han logrado o no pueden solucionar el defecto dentro de un plazo razonable o sin costo para usted, puede presentar una queja al Administrador, a la National Highway Traffic Safety Administration [Administración Nacional de Seguridad Vial en Autopistas], 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llame sin costo a la línea directa de Seguridad Automotor al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov.

Hemos enviado este aviso porque estamos interesados en su constante satisfacción con nuestros productos. Lamentamos sinceramente cualquier inconveniente que esta condición le haya podido causar.

 

Gracias por conducir un Toyota.

Atentamente,

Toyota Motor Sales, USA

 

J0A Passenger

 

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URGENT SAFETY RECALL

This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you.

 

This notice applies to your vehicle:

VIN ABCDEFGH987654321

 

IMPORTANT SAFETY RECALL (Remedy Notice)

Certain 2004–2005 RAV4 Vehicles (Front Driver)
Non-Desiccated Front Driver Airbag Inflator — “Like for Like” Replacement
NHTSA Recall No. 19V-741

 

Dear <FirstName/LastName>:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2004 and 2005 RAV4 vehicles.

You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.

 

What is the condition?

The subject vehicles are equipped with front driver airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause the inflator to explode during airbag deployment. In the event of an inflator explosion, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.

 

What Should You Do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. If you require further assistance, you may contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 4:30 p.m., Central Time.

 

Spanish translation on back side
Traducción en español en el lado inverso

 

Why am I receiving another recall notice if I already had the recalled inflator replaced?

Toyota previously recalled these vehicles for this same condition. At that time, the inflator used as a replacement was a new one of the same design (so this was a “like for like” replacement). However, the replacement inflator now in your vehicle can still degrade over time as noted above and must be replaced.

 

What will Toyota do?

Toyota dealers will replace the front driver airbag inflator with one of improved design FREE OF CHARGE to you.

 

This is an important Safety Recall. The remedy will take approximately one hour. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Toyota strongly recommends that you have this Safety Recall remedy performed immediately. Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed. If you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up.

 

What if you are not the owner or operator of this vehicle?

If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

If you know the current owner or operator, please forward this letter to them.

If you would like to update your vehicle ownership or contact information, you may do so by registering at www.toyota.com/owners. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information.

If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you.

 

Thank you for driving a Toyota.

Sincerely,

Toyota Motor Sales, USA

 

J0A Driver

 

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RETIRO DE SEGURIDAD URGENTE

Este es un Retiro de Seguridad importante. El remedio se efectuará SIN COSTO para usted.

 

Este aviso aplica a su vehículo:

VIN ABCDEFGH987654321

 

IMPORTANTE RETIRO DE SEGURIDAD (Aviso de Remedio)

Ciertos Vehículos RAV4 del año 2004–2005 (Conductor)
Inflador de la Bolsa de Aire del Conductor Sin Desecante — Reemplazo por producto igual (“Like for Like”)
No. de retiro de NHTSA 19V-741

 

Estimado (nombre/apellido del cliente):

Esta notificación se le envía de acuerdo con los requisitos establecidos en el Acta de Tráfico Nacional y de Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto relacionado con la seguridad de los vehículos motorizados en ciertos vehículos RAV4 del año 2004 y 2005.

Usted recibió este aviso porque nuestros registros, basados principalmente en la información de registro y titularidad estatal, indican que usted es el propietario actual.

 

¿Cuál es la condición?

Los vehículos afectados están equipados con infladores de la bolsa de aire del conductor fabricados por Takata. El propulsor de estos infladores podría degradarse tras una exposición prolongada a una humedad absoluta elevada y a temperaturas fluctuantes altas. Un propulsor degradado podría causar la explosión del inflador cuando se despliega la bolsa de aire. En el caso de que explotase el inflador, cabría la posibilidad de que los fragmentos metálicos resultantes atravesasen el sistema de amortiguación de la bolsa de aire y golpeasen potencialmente a los ocupantes del vehículo, con lo que podrían causarles heridas o lesiones de gravedad o la muerte.

 

¿Qué Debe Hacer Usted? Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio lo antes posible. El remedio requerirá el reemplazo de ciertas piezas. Le recomendamos que se comunique con su concesionario para concertar una cita por adelantado para confirmar la disponibilidad de las piezas y minimizar los inconvenientes para usted. Su concesionario Toyota local responderá con gusto todas sus preguntas. Para encontrar su concesionario más cercano, visite www.toyota.com/dealers Para más información acerca de este Retiro de Seguridad y otros, incluidas las preguntas más frecuentes, visite www.toyota.com/recall. Ingrese su Número de Identificación del Vehículo (VIN) de 17 dígitos que aparece en la parte superior para revisar la información específica a su vehículo. Si necesita más asistencia, puede comunicarse con el Centro de Experiencia del Cliente de Toyota, al 1-888-270-9371, de lunes a viernes, 7:00 a.m. a 7:00 p.m., sábados, 7:00 a.m. a 4:30 p.m., Hora Central.

 

English version on front side
Versión en inglés en el frente

 

¿Por qué he recibido otro aviso de retiro de seguridad si ya reemplacé el inflador sujeto al primer retiro de seguridad?J0A Driver

Toyota ya había enviado un retiro de seguridad para estos vehículos por la misma condición. En aquel momento, el inflador usado para reemplazo era uno nuevo con el mismo diseño que el anterior (se trató de un reemplazo por un producto igual [“like for like”]). Sin embargo, el inflador puesto como reemplazo en su vehículo podría degradarse con el tiempo, como se indica anteriormente, y debe ser reemplazado.

 

¿Qué hará Toyota?

Los concesionarios Toyota reemplazarán el inflador de la bolsa de aire del conductor por uno de diseño mejorado SIN COSTO para usted.

Este es un Retiro de Seguridad importante. El remedio tomará aproximadamente una hora. Sin embargo, dependiendo del horario de trabajo del concesionario, es posible que necesiten su vehículo por más tiempo. Toyota le recomienda encarecidamente que lleve a cabo el remedio de este Retiro de Seguridad inmediatamente. Por favor, póngase en contacto con cualquier concesionario Toyota autorizado para concertar una cita a fin de realizar este remedio. Si no se siente cómodo conduciendo el vehículo hasta el concesionario, contacte con su concesionario Toyota autorizado local para que dispongan la recogida del vehículo.

 

¿Qué sucede si usted no es el propietario o usuario de este vehículo?

Si usted es arrendador del vehículo, la Ley Federal exige que toda persona que arriende vehículos y reciba este aviso de retiro de seguridad envíe una copia del mismo al arrendatario dentro de los diez días.

Si conoce al propietario o usuario actual del vehículo, por favor, reenvíeles esta carta.

Si desea actualizar la información de propiedad de su vehículo o de contacto, puede hacerlo registrándose en www.toyota.com/owners. Necesitará su Número de Identificación del Vehículo (VIN) de 17 dígitos para ingresar la nueva información.

Si considera que el concesionario o Toyota no han logrado o no pueden solucionar el defecto dentro de un plazo razonable o sin costo para usted, puede presentar una queja al Administrador, a la National Highway Traffic Safety Administration [Administración Nacional de Seguridad Vial en Autopistas], 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llame sin costo a la línea directa de Seguridad Automotor al 1-888-327-4236 (TTY: 1-800-424-9153), o visite https://www.safercar.gov.

Hemos enviado este aviso porque estamos interesados en su constante satisfacción con nuestros productos. Lamentamos sinceramente cualquier inconveniente que esta condición le haya podido causar.

 

Gracias por conducir un Toyota.

Atentamente,

Toyota Motor Sales, USA

 

J0A Driver

 

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June 1, 2020

 

AMENDED DEFECT INFORMATION REPORT
(19V-741)

 

This supplements Toyota’s Part 573 Report (19V-741) concerning the front passenger air bag assembly issue on certain Toyota and Lexus vehicles.

 

The subject recall affects certain Toyota and Lexus vehicles equipped with front passenger or driver air bag inflators as a “like-for-like” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant.  After the amended DIR filing on March 9, 2020, Toyota has developed effective methods to replace only the affected sub-components of the air bag assembly.  Thus, Toyota is supplementing its Part 573 Report (19V-741) to include the option, where applicable, for replacement of only the front passenger airbag sub-assembly and inflator.

 

The Description of Corrective Repair Action is revised as noted below:

 

Description of Corrective Repair Action:

Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator.

 

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March 9, 2020

 

AMENDED DEFECT INFORMATION REPORT
(19V-741)

 

This supplements Toyota’s Part 573 Report (19V-741) concerning the front passenger air bag assembly issue on certain Toyota and Lexus vehicles.

 

The subject recall affects certain Toyota and Lexus vehicles equipped with front passenger or driver air bag inflators as a “like-for-like” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant.  After the amended DIR filing on January 8, 2020, Toyota identified 17 additional vehicles that may have been equipped with the subject front passenger air bag assemblies.  Thus, Toyota is supplementing its Part 573 Report (19V-741) of January 8, 2020 to add these vehicles to the affected population.

 

The total number of vehicles potentially involved (increase) are revised as noted below.  The production period of each involved vehicle are not affected by this change.

 

Total Number of Vehicles Potentially Involved (revised):

Toyota 4Runner:	270
Toyota Corolla:	521,426
Toyota Corolla Matrix:	21
Toyota RAV4:	103
Toyota Sequoia:	137,491
Toyota Sienna:	61
Toyota Tundra:	234,646
Toyota Yaris:	162
Toyota Scion xB:	94
Lexus ES350:	207
Lexus GX460:	119
Lexus IS250/350:	141
Lexus IS250C/350C:	17
Lexus IS-F:	3
Lexus SC430:	33,459
Total:	928,220

 

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January 8, 2020

 

DEFECT INFORMATION REPORT

  

1. Vehicle Manufacturer Name:

Toyota Motor Corporation [“TMC”]
1, Toyota-cho, Toyota-city, Aichi-pref., 471-8571, Japan

Toyota Motor Manufacturing Canada Inc. [“TMMC”]
1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2

Toyota Motor Manufacturing, Indiana, Inc. [“TMMI”]
4000 Tulip Tree Dr., Princeton, IN 47670-4000

New United Motor Manufacturing, Inc. [“NUMMI”]
45500 Fremont Boulevard, Fremont, CA 94538-6368

 

Affiliated U.S. Sales Company

Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024

 

Manufacturer of Front Passenger Air Bag Inflator:

TK Global LLC. (“Takata”)
2500 Takata Drive, Auburn Hills, MI 48326
Phone: 248-373-2897

Country of Origin: Mexico

 

2. Identification of Involved Vehicles:

Make/ Car Line	Model Year	Manufacturer	Production Period
Toyota/ 4Runner	2010 – 2016	TMC	November 18, 2009 through September 23, 2016
Toyota/ Corolla	2003 – 2013	TMC, TMMC, NUMMI	December 28, 2001 through July 12, 2013
Toyota/ Corolla Matrix	2009 – 2010	TMMC	April 30, 2008 Through August 18, 2010
Toyota/ RAV4	2004 – 2005	TMMC	July 31, 2003 through October 13, 2005
Toyota/ Sequoia	2002 – 2007	TMMI	April 2, 2002 through November 8, 2007
Toyota/ Sienna	2011 – 2013	TMMI	January 5, 2010 through June 18, 2013
Toyota/ Tundra	2003 – 2006	TMMI	July 30, 2002 through January 2, 2007
Toyota/ Scion xB	2008 – 2012	TMC	April 4, 2007 through October 2, 2012
Toyota/Yaris	2007 – 2012	TMC	March 6, 2006 through August 1, 2012
Lexus/ES350	2007 – 2012	TMC	March 20, 2006 through May 25, 2012
Lexus/GX460	2010 – 2017	TMC	December 9, 2009 through September 19, 2016
Lexus/ IS250/350	2006 – 2012	TMC	September 12, 2005 through June 1, 2012
Lexus/ IS250C/350C	2010 – 2015	TMC	May 14, 2009 through January 14, 2015
Lexus/IS-F	2008 – 2009	TMC	April 23, 2008 through December 4, 2008
Lexus/ SC430	2002 – 2010	TMC	January 8, 2001 through July 29, 2010

 

NOTE:

(1) Although the involved vehicles are within the above production period, not all vehicles in this range were sold in the U.S.

(2) The subject Toyota and Lexus vehicles are equipped with front passenger or driver air bag inflators (Takata-designated PSDI-5, SPI, PSPI, PSPI-L or PSPI-6) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall.

 

Applicability	Part Number	Part Name	Component Description
MY2003-2004 Toyota Corolla	04003-11102 04003-28102	Inflator Assembly Kit, Passenger Air Bag	Passenger Air Bag Inflator
MY2005-2008 Toyota Corolla	04004-75102 04004-75202
MY2002-2004 Toyota Sequoia	04003-1110C 04003-2810C
MY2005-2007 Toyota Sequoia	04004-7510C 04004-7520C
MY2003-2004 Toyota Tundra	04003-1110C 04003-2810C
MY2005-2006 Toyota Tundra	04004-7510C 04004-7520C
MY2002-2006 Lexus SC430	04003-11124 04003-28124
MY2007-2010 Lexus SC430	04005-09524
MY2010-2016 Toyota 4Runner	73980-52170	Inflator Assy, Instrument Panel Air Bag Passenger	Passenger Airbag Inflator
MY2009-2013 Toyota Corolla
MY2011-2013 Toyota Sienna
MY2007-2012 Toyota Yaris
MY2007-2012 Lexus ES350
MY2010-2017 Lexus GX460
MY2006-2012 Lexus IS250/350
MY2010-2015 Lexus IS250C/350C
MY2008-2009 Lexus IS-F
MY2009-2010 Toyota Matrix
MY2008-2012 Toyota Scion xB
MY2004-2005 Toyota RAV4	45166-42020	Inflator, Steering Wheel Air Bag	Driver Airbag Inflator

 

3. Total Number of Vehicles Potentially Involved:

Toyota 4Runner:	270
Toyota Corolla:	521,413
Toyota Corolla Matrix:	21
Toyota RAV4:	103
Toyota Sequoia:	137,490
Toyota Sienna:	60
Toyota Tundra:	234,644
Toyota Yaris:	162
Toyota Scion xB:	94
Lexus ES350:	207
Lexus GX460:	119
Lexus IS250/350:	141
Lexus IS250C/350C:	17
Lexus IS-F:	3
Lexus SC430:	33,459
Total:	928,203

 

4. Percentage of Vehicles Estimated to Actually Contain the Defect:

Toyota is unable to provide an estimate of the percentage of vehicles to actually contain the defect.  As noted in the May 2016 Amendment to the Takata Consent Order, the length of time that a non-desiccated frontal Takata PSAN inflator will have reached the point where they pose an unreasonable risk to safety could be quite long and is dependent on the age of the inflator and environmental exposure, among other factors.

 

5. Description:

The subject vehicles are equipped with front passenger or driver air bag inflators as a “like-forlike” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant.  According to the Part 573 Reports submitted by Takata on January 2, 2020, a defect related to motor vehicle safety may arise in the inflators due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures, and high temperature cycling.  Activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture.  An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.  In consideration of a sufficient supply of final remedy inflators, and upon discussion with the Agency, Toyota previously accelerated the launch of the remedy for these vehicles in advance of the Takata decisions under this Recall 19V-741.  Takata’s January 2, 2020 report prompts this amendment for certain Toyota and Lexus vehicles.

 

6. Chronology of Principal Events:

October 11, 2019 – In consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles.

 

January 2, 2019 – Takata filed Part 573 reports in accordance with terms specified in the May 4, 2016 Amendment to the November 3, 2015 Consent Order between Takata and the National Highway Traffic Safety Administration (NHTSA).

 

January 7, 2020 – Based on Takata’s Part 573 reports, Toyota decided to conduct a voluntary safety recall to identify the subject vehicles.  In doing so, Toyota does not fully endorse the content of Takata’s Part 573 reports.

 

7. Description of Corrective Repair Action:

All known owners of the affected Toyota and Lexus vehicles were notified by first class mail to return their vehicles to a Toyota or Lexus dealer.  Depending on the vehicle model, dealers will replace the front passenger or driver airbag inflator or airbag assembly.

 

Reimbursement Plan for pre-notification remedies

The owner letter instructed vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan.

 

8. Recall Schedule:

Notifications to owners of the affected vehicles has already occurred.  A copy of the draft owner notification letter has been provided to the agency.

 

9. Distributor/Dealer Notification Schedule:

Notifications to distributors/dealers were previously sent on October 17, 2019.  Copies of dealer communications have already been submitted to the agency.

 

10. Manufacturer’s Campaign Number:

	Zone A	Zone B	Zone C
Zone C	J0A	J0B	J0C
Lexus	JLI	JLJ	JLK

 

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October 17, 2019

 

INFORMATION REPORT

 

1. Vehicle Manufacturer Name:

Toyota Motor Corporation [“TMC”]
1, Toyota-cho, Toyota-city, Aichi-pref., 471-8571, Japan

Toyota Motor Manufacturing Canada Inc. [“TMMC”]
1055 Fountain Street North, Cambridge, Ontario, Canada N3H 5K2

Toyota Motor Manufacturing, Indiana, Inc. [“TMMI”]
4000 Tulip Tree Dr., Princeton, IN 47670-4000

New United Motor Manufacturing, Inc. [“NUMMI”]
45500 Fremont Boulevard, Fremont, CA 94538-6368

 

Affiliated U.S. Sales Company

Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024

 

Manufacturer of Front Passenger Air Bag Inflator:

TK Global LLC. (“Takata”)
2500 Takata Drive, Auburn Hills, MI 48326
Phone: 248-373-2897

Country of Origin: Mexico

 

2. Identification of Involved Vehicles:

Make/ Car Line	Model Year	Manufacturer	Production Period
Toyota/ 4Runner	2010 – 2016	TMC	November 18, 2009 through September 23, 2016
Toyota/ Corolla	2003 – 2013	TMC, TMMC, NUMMI	December 28, 2001 through July 12, 2013
Toyota/ Corolla Matrix	2009 – 2010	TMMC	April 30, 2008 Through August 18, 2010
Toyota/ RAV4	2004 – 2005	TMMC	July 31, 2003 through October 13, 2005
Toyota/ Sequoia	2002 – 2007	TMMI	April 2, 2002 through November 8, 2007
Toyota/ Sienna	2011 – 2013	TMMI	January 5, 2010 through June 18, 2013
Toyota/ Tundra	2003 – 2006	TMMI	July 30, 2002 through January 2, 2007
Toyota/ Scion xB	2008 – 2012	TMC	April 4, 2007 through October 2, 2012
Toyota/Yaris	2007 – 2012	TMC	March 6, 2006 through August 1, 2012
Lexus/ES350	2007 – 2012	TMC	March 20, 2006 through May 25, 2012
Lexus/GX460	2010 – 2017	TMC	December 9, 2009 through September 19, 2016
Lexus/ IS250/350	2006 – 2012	TMC	September 12, 2005 through June 1, 2012
Lexus/ IS250C/350C	2010 – 2015	TMC	May 14, 2009 through January 14, 2015
Lexus/IS-F	2008 – 2009	TMC	April 23, 2008 through December 4, 2008
Lexus/ SC430	2002 – 2010	TMC	January 8, 2001 through July 29, 2010

 

NOTE:

(1) Although the involved vehicles are within the above production period, not all vehicles in this range were sold in the U.S.

(2) The subject Toyota and Lexus vehicles are equipped with front passenger or driver air bag inflators (Takata-designated PSDI-5, SPI, PSPI, PSPI-L or PSPI-6) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall.

 

Applicability	Part Number	Part Name	Component Description
MY2003-2004 Toyota Corolla	04003-11102 04003-28102	Inflator Assembly Kit, Passenger Air Bag	Passenger Air Bag Inflator
MY2005-2008 Toyota Corolla	04004-75102 04004-75202
MY2002-2004 Toyota Sequoia	04003-1110C 04003-2810C
MY2005-2007 Toyota Sequoia	04004-7510C 04004-7520C
MY2003-2004 Toyota Tundra	04003-1110C 04003-2810C
MY2005-2006 Toyota Tundra	04004-7510C 04004-7520C
MY2002-2006 Lexus SC430	04003-11124 04003-28124
MY2007-2010 Lexus SC430	04005-09524
MY2010-2016 Toyota 4Runner	73980-52170	Inflator Assy, Instrument Panel Air Bag Passenger	Passenger Airbag Inflator
MY2009-2013 Toyota Corolla
MY2011-2013 Toyota Sienna
MY2007-2012 Toyota Yaris
MY2007-2012 Lexus ES350
MY2010-2017 Lexus GX460
MY2006-2012 Lexus IS250/350
MY2010-2015 Lexus IS250C/350C
MY2008-2009 Lexus IS-F
MY2009-2010 Toyota Matrix
MY2008-2012 Toyota Scion xB
MY2004-2005 Toyota RAV4	45166-42020	Inflator, Steering Wheel Air Bag	Driver Airbag Inflator

 

3. Total Number of Vehicles Potentially Involved:

Toyota 4Runner:	270
Toyota Corolla:	521,413
Toyota Corolla Matrix:	21
Toyota RAV4:	103
Toyota Sequoia:	137,490
Toyota Sienna:	60
Toyota Tundra:	234,644
Toyota Yaris:	162
Toyota Scion xB:	94
Lexus ES350:	207
Lexus GX460:	119
Lexus IS250/350:	141
Lexus IS250C/350C:	17
Lexus IS-F:	3
Lexus SC430:	33,459
Total:	928,203

 

4. Percentage of Vehicles Estimated to Actually Contain the Defect:

Not applicable at this time.

 

5. Description:

The subject vehicles are equipped with front passenger or driver air bag inflators as a “like-for-like” replacement under a prior recall which contain a non-desiccated, phase stabilized ammonium nitrate propellant.  Under the Amended Consent Order of May 2016 between Takata and NHTSA, Takata is required to make a series of safety defect decisions when the inflators become defective and file Defect Information Reports (DIRs).  The scheduled Takata DIRs that affect the subject vehicles will not occur until late 2019.  However, in consideration of a sufficient supply of final remedy inflators, and upon discussion with the Agency, Toyota is accelerating the launch of the remedy for these vehicles in advance of the Takata decisions.  Toyota will amend this report at the time Takata files its DIR to acknowledge Takata’s defect decision.

 

6. Chronology of Principal Events:

October 11, 2019 – In consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles.

 

7. Description of Corrective Repair Action:

All known owners of the affected Toyota and Lexus vehicles will be notified by first class mail to return their vehicles to a Toyota or Lexus dealer.  Depending on the vehicle model, dealers will replace the front passenger or driver airbag inflator or airbag assembly.

 

Reimbursement Plan for pre-notification remedies

The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Toyota’s General Reimbursement Plan.

 

8. Recall Schedule:

Notifications to owners of the affected vehicles will begin by Mid-November, 2019.  A copy of the draft owner notification letter will be submitted as soon as available.  It will be in accordance with the provisions of Part 577 even though Takata’s defect decision for these vehicles has not yet been made.

 

9. Distributor/Dealer Notification Schedule:

Notifications to distributors/dealers will be sent on October 17, 2019.  Copies of dealer communications will be submitted as they are issued.

 

10. Manufacturer’s Campaign Number:

	Zone A	Zone B	Zone C
Zone C	J0A	J0B	J0C
Lexus	JLI	JLJ	JLK

 

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97 Affected Products

Vehicles

MAKE	MODEL	YEAR
LEXUS	ES350	2007-2012
LEXUS	GX460	2010-2017
LEXUS	IS 250	2006-2012
LEXUS	IS 250C	2010-2015
LEXUS	IS 350	2006-2012
LEXUS	IS 350C	2010-2015
LEXUS	IS F	2008-2009
LEXUS	SC430	2002-2010
SCION	XB	2008-2012
TOYOTA	4RUNNER	2010-2016
TOYOTA	COROLLA	2003-2013
TOYOTA	COROLLA MATRIX	2009-2010
TOYOTA	RAV4	2004-2005
TOYOTA	SEQUOIA	2002-2007
TOYOTA	SIENNA	2011-2013
TOYOTA	TUNDRA	2003-2006
TOYOTA	YARIS	2007-2012

 

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76 Associated Documents

Part 573 – Amended Defect Information Report

RMISC-19V741-9304.pdf 14.737KB

 

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Recall 573 Report – Amendment 1

RCLRPT-19V741-9055.PDF 226.131KB

 

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ISSUED Owner Notification Letter(Part 577)- Certain 2004–2005 RAV4 Vehicles (Front Driver)

RCONL-19V741-0325.pdf 354.532KB

 

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ISSUED Owner Notification Letter(Part 577)- Multiple Models and Multiple Model Years

RCONL-19V741-9802.pdf 356.275KB

 

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ISSUED Owner Notification Letter(Part 577)- Lexus

RCONL-19V741-2883.pdf 108.875KB

 

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Manufacturer Notices(to Dealers,etc) – Lexus Updated Dealer Letter

RCMN-19V741-0592.pdf 1375.72KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 2/12/20

RCMN-19V741-6435.pdf 1277.925KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 2/12/20

RCMN-19V741-5290.pdf 1358.939KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 2/12/20

RCMN-19V741-1631.pdf 1402.931KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter

RCMN-19V741-5485.pdf 1372.437KB

 

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January 8, 2020 DEFECT INFORMATION REPORT – Amended

RMISC-19V741-6841.pdf 42.301KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter

RCMN-19V741-4052.pdf 1378.812KB

 

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Recall 573 Report – Amendment 3

RCLRPT-19V741-9093.PDF 228.534KB

 

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Remedy Instructions and TSB

RCRIT-19V741-8946.pdf 4949.282KB

 

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Remedy Instructions and TSB

RCRIT-19V741-4892.pdf 3558.613KB

 

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Remedy Instructions and TSB

RCRIT-19V741-5332.pdf 4225.523KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/1/19

RCMN-19V741-1052.pdf 1117.128KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-19V741-7372.pdf 1161.671KB

 

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Manufacturer Notices(to Dealers,etc) – Updated Dealer Letter

RCMN-19V741-8057.pdf 1334.613KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-19V741-2761.pdf 983.776KB

 

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Manufacturer Notices(to Dealers,etc)Updated Dealer Letter 11/1/19

RCMN-19V741-9810.pdf 1177.879KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 11/1/19

RCMN-19V741-4639.pdf 1380.147KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 11/1/19

RCMN-19V741-4834.pdf 1380.738KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/1/19

RCMN-19V741-6782.pdf 1019.11KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/1/19

RCMN-19V741-8914.pdf 1113.378KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 11/1/19

RCMN-19V741-0444.pdf 1374.067KB

 

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Remedy Instructions and TSB

RCRIT-19V741-9178.pdf 217.669KB

 

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Miscellaneous Document – March 9, 2020 AMENDED DEFECT INFORMATION REPORT

RMISC-19V741-4041.pdf 16.46KB

 

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Remedy Instructions and TSB

RCRIT-19V741-3945.pdf 1158.973KB

 

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Remedy Instructions and TSB

RCRIT-19V741-3349.pdf 1148.119KB

 

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Remedy Instructions and TSB

RCRIT-19V741-2459.pdf 1113.17KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-19V741-4304.pdf 1206.543KB

 

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Remedy Instructions and TSB

RCRIT-19V741-3024.pdf 5174.663KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V741-6028.PDF 211.169KB

 

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Recall 573 Report – Amendment 2

RCLRPT-19V741-5976.PDF 226.196KB

 

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V741-8757.PDF 211.285KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/15/19

RCMN-19V741-6915.pdf 1123.539KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/15/19

RCMN-19V741-7802.pdf 969.353KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 11/15/19

RCMN-19V741-8298.pdf 1123.843KB

 

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Manufacturer Notices(to Dealers,etc)- Takata DO NOT Use Part List

RCMN-19V741-7173.pdf 118.934KB

 

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Manufacturer Notices(to Dealers,etc)- Takata DO NOT Use Part List

RCMN-19V741-6337.pdf 114.722KB

 

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Remedy Instructions and TSB

RCRIT-19V741-1710.pdf 2033.017KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus – Takata DO NOT Use Part List

RCMN-19V741-7740.pdf 101.421KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-19V741-3841.pdf 1385.981KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter

RCMN-19V741-3449.pdf 1364.396KB

 

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Recall Acknowledgement

RCAK-19V741-8100.pdf 337.146KB

 

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Defect Notice 573 Report

RCLRPT-19V741-6686.PDF 222.801KB

 

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Remedy Instructions and TSB

RCRIT-19V741-3938.pdf 5172.292KB

 

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Remedy Instructions and TSB

RCRIT-19V741-7109.pdf 3650.934KB

 

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Remedy Instructions and TSB

RCRIT-19V741-4764.pdf 4122.778KB

 

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Remedy Instructions and TSB

RCRIT-19V741-5710.pdf 4134.866KB

 

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Remedy Instructions and TSB

RCRIT-19V741-1948.pdf 2698.474KB

 

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Remedy Instructions and TSB

RCRIT-19V741-4179.pdf 3375.886KB

 

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Remedy Instructions and TSB

RCRIT-19V741-1292.pdf 1070.539KB

 

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Remedy Instructions and TSB

RCRIT-19V741-2410.pdf 3198.858KB

 

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Remedy Instructions and TSB

RCRIT-19V741-6839.pdf 4318.882KB

 

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Remedy Instructions and TSB

RCRIT-19V741-0379.pdf 3729.646KB

 

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Remedy Instructions and TSB

RCRIT-19V741-3150.pdf 4071.086KB

 

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Remedy Instructions and TSB

RCRIT-19V741-6547.pdf 1945.666KB

 

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Remedy Instructions and TSB

RCRIT-19V741-6030.pdf 3433.052KB

 

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Remedy Instructions and TSB

RCRIT-19V741-9869.pdf 3681.185KB

 

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Remedy Instructions and TSB

RCRIT-19V741-6372.pdf 4858.339KB

 

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Miscellaneous Document – October 17, 2019 INFORMATION REPORT

RMISC-19V741-2473.pdf 39.658KB

 

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Manufacturer Notices(to Dealers,etc) – Updated Dealer Letter 10/17/2019

RCMN-19V741-0926.pdf 1156.971KB

 

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Manufacturer Notices(to Dealers,etc)Updated Dealer Letter 10/17/19

RCMN-19V741-1610.pdf 1155.512KB

 

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Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter 10/17/19

RCMN-19V741-2946.pdf 1314.761KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 10/17/19

RCMN-19V741-2525.pdf 1311.207KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus Updated Dealer Letter 10/17/19

RCMN-19V741-0347.pdf 1237.207KB

 

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Manufacturer Notices(to Dealers,etc)- Lexus – Updated Dealer Letter 10/17/19

RCMN-19V741-7127.pdf 1237.06KB

 

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V741-5198.PDF 211.376KB

 

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Manufacturer Notices(to Dealers,etc)- Takata Scanning Application (Job Aid)

RCMN-19V741-3038.pdf 199.934KB

 

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Remedy Instructions and TSB

RCRIT-19V741-6806.pdf 2381.526KB

 

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Remedy Instructions and TSB

RCRIT-19V741-5990.pdf 2396.202KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V741-1180.pdf 1142.776KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V741-3021.pdf 986.263KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V741-4339.pdf 1387.988KB

 

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V741&docType=RCL

 

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1 Associated Investigation

Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.

During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.

Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.

Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.

The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.

The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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