SAFETY RECALL 20TA16 – Potential Fuel Tank Leak – 2020-2021 Toyota Supra

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Interim Notice) Certain 2020-2021 Model Year Supra Vehicles Potential Fuel Tank Leak NHTSA Recall No. 20V-700 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exists in certain 2020–2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. What will Toyota do? Toyota is currently preparing the remedy for this condition. You will be notified again when the remedy is available. Spanish translation on back side 20TB16 Traducción en español en el lado inverso INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the remedy is available. What Should You Do?  We appreciate your patience while we prepare the remedy for this issue. We will notify you again when the remedy is available. Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 4:30 p.m., Central Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 This is an important Safety Recall. If you smell fuel, or notice a fuel leak from underneath your vehicle, it may be experiencing this condition. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Notificación temporal) Ciertos vehículos modelo Supra de año 2020–2021 Fuga potencial del tanque de combustible Retiro de Seguridad de NHTSA No. 20V-700 Estimado (nombre/apellido del cliente): Este aviso se le envía de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. BMW, quien produce la generación actual del Supra para Toyota, ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor, en ciertos vehículos Supra de año 2020–2021. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? En los vehículos sujetos el tanque de combustible pudo no haberse soldado adecuadamente y pudiera tener una fuga de combustible. Una fuga de combustible en la presencia de una fuente de ignición pudiera ocasionar un riesgo de fuego. ¿Qué hará Toyota? Toyota en este momento está preparando el remedio para esta condición. Usted será notificado de nuevo cuando el remedio esté disponible. 20TB16 English version on front side Versión en inglés en el frente NOTIFICACIÓN TEMPORAL Actualmente estamos preparando el remedio. Nosotros le notificaremos de nuevo cuando el remedio esté disponible. Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer?  Nosotros apreciamos su paciencia mientras preparamos el remedio para este problema. Nosotros le notificaremos de nuevo cuando el remedio esté disponible. Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 7:00 a.m. a 7:00 p.m., y los sábados de 7:00 a.m. a 4:30 p.m., Horario del Centro. Este es un Retiro de Seguridad importante. Si usted huele combustible u observa una fuga de combustible debajo de su vehículo, puede estar experimentando esta condición. Si esto ocurre, no conduzca su vehículo. Si usted actualmente tiene el vehículo en funcionamiento, cuidadosamente salga del tráfico y estacione a una ubicación segura lo más pronto posible. Todos los ocupantes deben salir cuidadosamente del vehículo y moverse a una ubicación segura lejos del tráfico. No continúe conduciendo el vehículo. Comuníquese inmediatamente con su concesionario Toyota el cual coordinará recoger el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le puede haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2020-2021 Model Year Supra Vehicles Potential Fuel Tank Leak NHTSA Recall No. 20V-700 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exists in certain 2020–2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. What will Toyota do? Any authorized Toyota dealer will replace the fuel tank FREE OF CHARGE to you. Spanish translation on back side 20TA16 Traducción en español en el lado inverso URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. What Should You Do?  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 4:30 p.m., Central Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 This is an important Safety Recall. The remedy will take approximately 6 hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Your dealer may provide you with a loaner vehicle during the repair, if needed. If you smell fuel, or notice a fuel leak from underneath your vehicle, it may be experiencing this condition. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall Campaign completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. I f you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos vehículos modelo Supra de año 2020–2021 Fuga potencial del tanque de combustible Retiro de Seguridad de NHTSA No. 20V-700 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos de Motor. BMW, quien produce la generación actual del Supra para Toyota, ha decidido que existe un defecto, que se relaciona con la seguridad de los vehículos de motor, en ciertos vehículos Supra de año 2020–2021. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? En los vehículos sujetos el tanque de combustible pudo no haberse soldado adecuadamente y pudiera tener una fuga de combustible. Una fuga de combustible en la presencia de una fuente de ignición pudiera ocasionar un riesgo de fuego. ¿Qué hará Toyota? Cualquier concesionario Toyota autorizado reemplazará el tanque de combustible SIN CARGO a usted. 20TA16 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. Esta notificación aplica a su vehículo: VIN ABCDEFGH987654321 ¿Qué Debe Hacer?  Por favor comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible. El remedio va a requerir el reemplazo de piezas. Le recomendamos que se comunique con su concesionario para programar una cita con anticipación para confirmar la disponibilidad de las piezas y reducir al mínimo sus inconvenientes. Su concesionario Toyota local responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las preguntas frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 7:00 a.m. a 7:00 p.m., y los sábados de 7:00 a.m. a 4:30 p.m., Horario del Centro. Este es un Retiro de Seguridad importante. El remedio tomará aproximadamente 6 horas. Sin embargo, dependiendo de la programación de trabajo del concesionario, tal vez sea necesario tener disponible su vehículo por un plazo más largo de tiempo. El concesionario le suministrará un vehículo prestado durante la reparación, si es necesario. Si usted huele combustible u observa una fuga de combustible debajo de su vehículo, este pudiera estar experimentando esta condición. Si esto ocurre, no conduzca su vehículo. Si usted actualmente tiene el vehículo en funcionamiento, cuidadosamente salga del tráfico y estacione a una ubicación segura lo más pronto posible. Todos los ocupantes deben salir cuidadosamente del vehículo y moverse a una ubicación segura lejos del tráfico. No continúe conduciendo el vehículo. Comuníquese inmediatamente con su concesionario Toyota el cual coordinará recoger el vehículo. ¿Qué pasa si vive en California y no se ha realizado este Retiro de Seguridad? El estado de California requiere que se completen las Campañas de Retiro de Seguridad / Campañas de Servicio sobre piezas relacionadas con emisiones antes de renovar el registro del vehículo. Además, el estado requiere que cada vehículo debe pasar una prueba de emisiones (Verificación de SMOG) cada dos años y antes de que se venda. Si no se completa esta Campaña de Retiro de Seguridad GRATUITA, la Junta de Recursos de Aire de California (CARB, por sus siglas en Inglés) no permitirá que se registre su vehículo. Los reglamentos del estado de California requieren que Toyota proporcione al Departamento de vehículos de motor un registro de todos los vehículos a los que no se les ha completado la Campaña de Retiro de Seguridad. Su concesionario Toyota le proporcionará un formulario de comprobante de corrección del Retiro de Seguridad de Emisiones de Vehículos después de que se complete la campaña. Asegúrese de conservar este formulario, porque el DMV puede requerir que usted proporcione un comprobante de que se completó la campaña durante el proceso de renovación del registro de su vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del retiro de seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/recall/update-info-toyota. Necesitará el número de identificación del vehículo (VIN) completo de 17 dígitos para ingresar la nueva información. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la línea directa sin costo de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le puede haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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© 2020 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: November 12, 2020 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 20TA16 (Interim Notice 20TB16) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2020-2021 Supra Late April 2019 – Mid-July 2020 35 3 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On November 12, 2020 BMW filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on 2020-2021 model year Supra vehicles. Condition The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. Remedy Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will replace the fuel tank with a new one FREE OF CHARGE. At this time, Toyota estimates the remedy can be available in January 2021. Covered Vehicles There are approximately 35 vehicles covered by this Safety Recall. There are no vehicles in Puerto Rico involved in this Safety Recall. Owner Letter Mailing Date Toyota will notify owners by early January 2021. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 2 © 2020 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are 3 vehicles in new dealer inventory as of November 11, 2020. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 3 © 2020 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory Toyota typically requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. In this case, until remedy parts are available, delivery of a pre-owned vehicle is acceptable if disclosed to the customer that the vehicle is involved in this Safety Recall and that the remedy is currently being prepared by Toyota. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email, state “Disclosure Form 20TA16/20TB16” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 4 © 2020 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure A loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $35 per day. Op Code Description TBD Vehicle Rental 1-30 Days TBD Vehicle Rental 31-60 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 5 © 2020 Toyota Motor Sales, USA Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter. Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 6 © 2020 Toyota Motor Sales, USA SAFETY RECALL 20TA16 (Interim Notice 20TB16) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak Frequently Asked Questions Original Publication Date: November 12, 2020 Q1: What is the condition? A1: The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. Q2: Are there any warnings that this condition exists? A2: No. However, if a fuel leak occurs, drivers may notice fuel under the vehicle or smell a fuel odor. Q3: What is Toyota going to do? A3: Toyota is currently preparing the parts and repair instructions for the remedy. When the remedy becomes available, any authorized Toyota dealer will replace the fuel tank with a new one FREE OF CHARGE. Q4: When will the remedy become available? A4: Toyota is currently preparing the parts and repair instructions for the remedy. At this time, Toyota estimates that the remedy can be available in January 2021. Q5: Which and how many vehicles are covered by this Safety Recall? A5: There are 35 vehicles covered by this Safety Recall. Model Name Model Year Production Period Supra 2020 – 2021 Late April 2019 – Mid-July 2020 Q5a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.? A5a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q6: What if I previously paid for repairs related to this Safety Recall? A6: Reimbursement consideration instructions will be provided in the owner letter. Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.

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© 2020 Toyota Motor Sales, USA ◄ IMPORTANT UPDATE ► The attached Dealer Letter has been updated. Refer to the details below. DATE TOPIC (05/04/2021) Instructions for ordering the fuel tank SST have been revised The most recent update in the attached Dealer Letter will be highlighted with a red box. Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject. Thank you for your cooperation. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 2 © 2020 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: February 25, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 20TA16 (Remedy Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. 20V-700 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2020-2021 Supra Late April 2019 – Mid-July 2020 35 3 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On November 12, 2020 BMW filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on 2020-2021 model year Supra vehicles. Condition The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. Remedy Any authorized Toyota dealer will replace the fuel tank with a new one FREE OF CHARGE. Covered Vehicles There are approximately 35 vehicles covered by this Safety Recall. There are no vehicles in Puerto Rico involved in this Safety Recall. Owner Letter Mailing Date Toyota sent an Interim Owner Notification Letter to owners in late December 2020. Toyota will begin to notify owners about the remedy in early March 2021. A sample of the interim and remedy owner notification letters are attached for your reference. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 3 © 2020 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are 3 vehicles in new dealer inventory as of November 11, 2020. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 4 © 2020 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email state “Disclosure Form “20TA16/20TB16” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 5 © 2020 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Parts Ordering Process – Non SET and GST Parts Ordering Process It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. Part Number Part Description Quantity Remarks 77001-WAA01 Fuel Tank Sub-assy 1 – 77169-WAA01 Fuel Suction Tube Set Gasket 1 – 41204-WAA01 Nut (for Drive Pinion Companion Flange Rear) 1 – 90118-WA203 Bolt (for Flexible Coupling) 3 ENGINE MODEL: B58 90118-WA834 ENGINE MODEL; B48 90118-WA699 No.2 Nut (for Propeller Shaft & Differential Setting) 3 ENGINE MODEL: B58 90118-WA205 ENGINE MODEL; B48 90118-WA387 Exhaust Pipe Clamp 1 ENGINE MODEL: B58 90118-WA472 ENGINE MODEL; B48 90118-WA264 Nut 1 – 90118-WA063 Nut 5 – 77651-WAA01 Fuel Tank Cushion No.1 10 – 77286-WAA01 Clamp, Fuel Tube* 0 – 2 *Only needed if broken during repair 77251-WAA01 Tube, Fuel Main* 0 – 1 *Only needed if broken during repair S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 6 © 2020 Toyota Motor Sales, USA Special Service Tools Part Number Part Description Quantity 09500-WA170 50mm Wrench 1 09900-WA040 Breaker Bar 1 09900-WA280 Drive Wrench Adapter 1 09650-14010 Wheel Guide Pin 1 09800-WA290 Wrench 1 09700-WA050 Releasing Tool 1 Campaign Service Tool Part Number Part Description Image 88000003L7 Torque Wrench Adapter Set* To obtain a tool through the Supra Loaner tool program please follow the instructions below. NOTE the tool listed above is not available through the Supra Loaner tool website. It is only available by sending the email below. Please send the request to the [email protected] with the following information in the e-mail: Subject line: Toyota Supra Fuel Pump Campaign • Dealer name • Dealer region • Dealer Contact person and phone number • Ship to address • Part Number 88000003L7 (Supra 20TA16 Tool) • VIN: *Add VIN here* Note: you must include all the information above in the email to receive the tool. If you do not include all of the information above, a tool will not be shipped. Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels: • Expert Technician (any specialty) + TIN519B Instructor led course • Master Technician + TIN519B Instructor led course • Master Diagnostic Technician + TIN519B Instructor led course Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 7 © 2020 Toyota Motor Sales, USA Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Parts Recovery Procedures All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. Vehicles Emission Recall Proof of Correction Form (California only) As this Safety Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form after repairs have been completed. The vehicle owner may require this form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Booklets can be ordered from the MDC (material number 00410-92007). Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by early October 2021. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner. Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure A loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $35 per day. Op Code Description TB1630 Vehicle Rental 1-30 Days TB1660 Vehicle Rental 31-60 Days TB1690 Vehicle Rental 61-90 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes until May 26th, 2021. After that date, no claims for alternative transportation reimbursement will be accepted. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 8 © 2020 Toyota Motor Sales, USA Verify Vehicle Eligibility 1. Check the VIN range. 2. Check the TIS Vehicle Inquiry System. Campaign completed, return the vehicle to the customer. No further action required. Replace the fuel tank sub-assy. Warranty Reimbursement Procedure Op Code Description Flat Rate Hours 20TAFT Replace Fuel Tank 5.6 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • A loaner vehicle or alternative transportation through the Toyota Rent-A-Car (TRAC) program can be claimed up to a maximum of 1 day as a sublet type “RT” under Op Code 20TAFT o For rentals that exceed the maximum number of allowable days and/or dollars per day, refer to the Toyota Transportation Assistance Policy (TTAP) for DSPM authorization requirements. o Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Towing can be claimed under Op Code 20TAFT for a maximum of $250 as sublet type “TW” in the event the customer requests vehicle pickup. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Not Involved Involved S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 9 © 2020 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 10 © 2020 Toyota Motor Sales, USA SAFETY RECALL 20TA16 (Remedy Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. [20V-700] Frequently Asked Questions Original Publication Date: February 25, 2021 Q1: What is the condition? A1: The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. Q2: Are there any warnings that this condition exists? A2: No. However, if a fuel leak occurs, drivers may notice fuel under the vehicle or smell a fuel odor. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. Q3: What is Toyota going to do? A3: Toyota will send an owner notification by first class mail starting in early March 2021, advising owners to make an appointment with their authorized Toyota dealer to have the fuel tank replaced FREE OF CHARGE. NOTE (Customers who live in the state of California) The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are 35 vehicles covered by this Safety Recall. Model Name Model Year Production Period Supra 2020 – 2021 Late April 2019 – Mid-July 2020 Q4a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.? A4a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q5: How long will the repair take? A5: The repair takes approximately 6 hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 11 © 2020 Toyota Motor Sales, USA Q6: What if I previously paid for repairs related to this Safety Recall? A6: Reimbursement consideration instructions will be provided in the owner letter. Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time. Revision 7, 2/4/19 TOYOTA This notice applies to your vehicle: [VIN] INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the remedy is available. IMPORTANT SAFETY RECALL (Interim Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. [20V-700] Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exits in certain 2020-2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. What should you do? We appreciate your patience while we prepare the remedy. We will notify you again when the remedy is available. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls,including Frequently Asked Questions, visitwww.toyota.com/recall. Input your full 17-digit VehicleIdentification Number (VIN) noted above to reviewinformation specific to your vehicle. If you require further assistance, you may contact the ToyotaBrand Engagement Center at 1-888-270-9371 Mondaythrough Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to4:30 pm Central Time. What will Toyota do? Toyota is currently preparing the remedy for this condition. You will be notified again when the remedy is available. This is an important Safety Recall If you smell fuel, or notice a fuel leak from underneath your vehicle, it may be experiencing this condition. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. SAMPLE Revision 7, 2/4/19 What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA SAMPLE Revision 7, 2/4/19 TOYOTA This notice applies to your vehicle: [VIN] URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. [20V-700] Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exits in certain 2020-2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. What should you do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls,including Frequently Asked Questions, visitwww.toyota.com/recall. Input your full 17-digit VehicleIdentification Number (VIN) noted above to reviewinformation specific to your vehicle. If you require further assistance, you may contact the ToyotaBrand Engagement Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pmCentral Time. What will Toyota do? Any authorized Toyota dealer will replace the fuel tank FREE OF CHARGE to you. This is an important Safety Recall The remedy will take approximately 6 hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Your dealer may provide you with a loaner vehicle during the repair, if needed. If you smell fuel, or notice a fuel leak from underneath your vehicle, it may be experiencing this condition. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. SAMPLE Revision 7, 2/4/19 What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall Campaign completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA SAMPLE © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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© 2020 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: February 25, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 20TA16 (Remedy Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. 20V-700 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2020-2021 Supra Late April 2019 – Mid-July 2020 35 3 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On November 12, 2020 BMW filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on 2020-2021 model year Supra vehicles. Condition The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. Remedy Any authorized Toyota dealer will replace the fuel tank with a new one FREE OF CHARGE. Covered Vehicles There are approximately 35 vehicles covered by this Safety Recall. There are no vehicles in Puerto Rico involved in this Safety Recall. Owner Letter Mailing Date Toyota sent an Interim Owner Notification Letter to owners in late December 2020. Toyota will begin to notify owners about the remedy in early March 2021. A sample of the interim and remedy owner notification letters are attached for your reference. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 2 © 2020 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are 3 vehicles in new dealer inventory as of November 11, 2020. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 3 © 2020 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Safety Recall on any used vehicles currently in dealer inventory that are covered by this Safety Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to [email protected]. In the subject line of the email state “Disclosure Form “20TA16/20TB16” and include the VIN. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 4 © 2020 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Ed Hellwig (469) 292-1165 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Parts Ordering Process – Non SET and GST Parts Ordering Process It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. Part Number Part Description Quantity Remarks 77001-WAA01 Fuel Tank Sub-assy 1 – 77169-WAA01 Fuel Suction Tube Set Gasket 1 – 41204-WAA01 Nut (for Drive Pinion Companion Flange Rear) 1 – 90118-WA203 Bolt (for Flexible Coupling) 3 ENGINE MODEL: B58 90118-WA834 ENGINE MODEL; B48 90118-WA699 No.2 Nut (for Propeller Shaft & Differential Setting) 3 ENGINE MODEL: B58 90118-WA205 ENGINE MODEL; B48 90118-WA387 Exhaust Pipe Clamp 1 ENGINE MODEL: B58 90118-WA472 ENGINE MODEL; B48 90118-WA264 Nut 1 – 90118-WA063 Nut 5 – 77651-WAA01 Fuel Tank Cushion No.1 10 – 77286-WAA01 Clamp, Fuel Tube* 0 – 2 *Only needed if broken during repair 77251-WAA01 Tube, Fuel Main* 0 – 1 *Only needed if broken during repair S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 5 © 2020 Toyota Motor Sales, USA Special Service Tools Part Number Part Description Quantity 09500-WA170 50mm Wrench 1 09900-WA040 Breaker Bar 1 09900-WA280 Drive Wrench Adapter 1 09650-14010 Wheel Guide Pin 1 09800-WA290 Wrench 1 09700-WA050 Releasing Tool 1 Campaign Service Tool Part Number Part Description Image – Torque Wrench Adapter Set* *For the tool above, please reach out to your regional office for a loaner tool. Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels: • Expert Technician (any specialty) + TIN519B Instructor led course • Master Technician + TIN519B Instructor led course • Master Diagnostic Technician + TIN519B Instructor led course Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Parts Recovery Procedures All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 6 © 2020 Toyota Motor Sales, USA • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. Vehicles Emission Recall Proof of Correction Form (California only) As this Safety Recall includes emission related parts, California dealers are requested to fill out the Vehicle Emissions Recall – Proof of Correction form after repairs have been completed. The vehicle owner may require this form for vehicle registration renewal. It is important to note that the forms are an official state document and blank forms must be secured to prevent misuse. Booklets can be ordered from the MDC (material number 00410-92007). Please complete the form and provide it to the owner. The first non-completed VINs will be submitted to the California state DMV by early October 2021. If the vehicle owner’s warranty claim will not be processed and paid prior to this date, please be sure to complete a form and provide it to a California owner. Warranty Reimbursement Procedures Loaner Vehicle or Alternative Transportation Reimbursement Procedure A loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $35 per day. Op Code Description TB1630 Vehicle Rental 1-30 Days TB1660 Vehicle Rental 31-60 Days TB1690 Vehicle Rental 61-90 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes until May 26th, 2021. After that date, no claims for alternative transportation reimbursement will be accepted. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 7 © 2020 Toyota Motor Sales, USA Verify Vehicle Eligibility 1. Check the VIN range. 2. Check the TIS Vehicle Inquiry System. Campaign completed, return the vehicle to the customer. No further action required. Replace the fuel tank sub-assy. Warranty Reimbursement Procedure Op Code Description Flat Rate Hours 20TAFT Replace Fuel Tank 5.6 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • A loaner vehicle or alternative transportation through the Toyota Rent-A-Car (TRAC) program can be claimed up to a maximum of 1 day as a sublet type “RT” under Op Code 20TAFT o For rentals that exceed the maximum number of allowable days and/or dollars per day, refer to the Toyota Transportation Assistance Policy (TTAP) for DSPM authorization requirements. o Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Towing can be claimed under Op Code 20TAFT for a maximum of $250 as sublet type “TW” in the event the customer requests vehicle pickup. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Not Involved Involved S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 8 © 2020 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 9 © 2020 Toyota Motor Sales, USA SAFETY RECALL 20TA16 (Remedy Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. [20V-700] Frequently Asked Questions Original Publication Date: February 25, 2021 Q1: What is the condition? A1: The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. Q2: Are there any warnings that this condition exists? A2: No. However, if a fuel leak occurs, drivers may notice fuel under the vehicle or smell a fuel odor. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. Q3: What is Toyota going to do? A3: Toyota will send an owner notification by first class mail starting in early March 2021, advising owners to make an appointment with their authorized Toyota dealer to have the fuel tank replaced FREE OF CHARGE. NOTE (Customers who live in the state of California) The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. Q4: Which and how many vehicles are covered by this Safety Recall? A4: There are 35 vehicles covered by this Safety Recall. Model Name Model Year Production Period Supra 2020 – 2021 Late April 2019 – Mid-July 2020 Q4a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.? A4a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Q5: How long will the repair take? A5: The repair takes approximately 6 hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. S a f e t y R e c a l l 2 0 T A 1 6 ( I n t e r i m 2 0 T B 1 6 ) – D – P a g e | 10 © 2020 Toyota Motor Sales, USA Q6: What if I previously paid for repairs related to this Safety Recall? A6: Reimbursement consideration instructions will be provided in the owner letter. Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time. Revision 7, 2/4/19 TOYOTA This notice applies to your vehicle: [VIN] INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the remedy is available. IMPORTANT SAFETY RECALL (Interim Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. [20V-700] Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exits in certain 2020-2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. What should you do? We appreciate your patience while we prepare the remedy. We will notify you again when the remedy is available. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls,including Frequently Asked Questions, visitwww.toyota.com/recall. Input your full 17-digit VehicleIdentification Number (VIN) noted above to reviewinformation specific to your vehicle. If you require further assistance, you may contact the ToyotaBrand Engagement Center at 1-888-270-9371 Mondaythrough Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to4:30 pm Central Time. What will Toyota do? Toyota is currently preparing the remedy for this condition. You will be notified again when the remedy is available. This is an important Safety Recall If you smell fuel, or notice a fuel leak from underneath your vehicle, it may be experiencing this condition. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. SAMPLE Revision 7, 2/4/19 What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA SAMPLE Revision 7, 2/4/19 TOYOTA This notice applies to your vehicle: [VIN] URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2020-2021 Model Year Supra Potential Fuel Tank Leak NHTSA Recall No. [20V-700] Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW, who makes the current generation Supra for Toyota, has decided that a defect, which relates to motor vehicle safety, exits in certain 2020-2021 model year Supra vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? The fuel tank in the subject vehicles may not have been welded properly and could leak fuel. A fuel leak in the presence of an ignition source can result in the risk of a fire. What should you do? Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. The remedy will require parts replacement. We recommend you contact your dealer to schedule an appointment in advance to confirm parts availability and minimize your inconvenience. Your local Toyota dealer will be more than happy to answer any of your questions. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls,including Frequently Asked Questions, visitwww.toyota.com/recall. Input your full 17-digit VehicleIdentification Number (VIN) noted above to reviewinformation specific to your vehicle. If you require further assistance, you may contact the ToyotaBrand Engagement Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pmCentral Time. What will Toyota do? Any authorized Toyota dealer will replace the fuel tank FREE OF CHARGE to you. This is an important Safety Recall The remedy will take approximately 6 hours. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Your dealer may provide you with a loaner vehicle during the repair, if needed. If you smell fuel, or notice a fuel leak from underneath your vehicle, it may be experiencing this condition. If this occurs, do not drive your vehicle. If you are currently operating the vehicle, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Promptly contact your Toyota dealer who will arrange for vehicle pickup. SAMPLE Revision 7, 2/4/19 What if you live in California and do not have this Safety Recall Campaign performed? The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Safety Recall Campaign the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Safety Recall Campaign completed. Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA SAMPLE © 2020 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at http://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 20V-700 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : NOV 12, 2020 NHTSA Recall No. : 20V-700 Manufacturer Recall No. : Toyota: 20TB16 Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 49 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2021 BMW Z4 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 14 vehicles were assembled with a fuel tank where the weld between the two halves may not have been performed according to specifications. Basis for recall population determination: Vehicle assembly and supplier production records were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The weld between fuel tank halves may not have been performed according to specifications. Although 100% of the vehicles may not have been welded according to specifications, whether the issue in each case will lead to weld separation and a fuel leak, creating an unreasonable risk to safety, depends on the actual weld condition and the vehicle’s operating conditions. Production Dates : JUN 26, 2019 – JUL 09, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 20V-700 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2021 Toyota Supra Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 35 vehicles were assembled with a fuel tank where the weld between the two halves may not have been performed according to specifications. Basis for recall population determination: Vehicle assembly and supplier production records were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The weld between fuel tank halves may not have been performed according to specifications. Although 100% of the vehicles may not have been welded according to specifications, whether the issue in each case will lead to weld separation and a fuel leak, creating an unreasonable risk to safety, depends on the actual weld condition and the vehicle’s operating conditions. Production Dates : APR 11, 2019 – JUL 16, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : This safety recall involves the fuel tank. During supplier production, a welding operation may not have been performed according to specifications. Over time, and due to factors such as road vibration and/or swelling of the fuel tank when full, this weld could start to separate. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the weld starts to separate, a fuel leak could occur. Fuel, in the presence of an ignition source, could lead to a fire. Description of the Cause : NR Identification of Any Warning that can Occur : This condition may be noticed by a fuel odor, or a fuel leak under the vehicle. Involved Components : Part 573 Safety Recall Report 20V-700 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Fuel Tank Component Description : Fuel Tank Component Part Number : 7462371 Supplier Identification : Component Manufacturer Name : Magna Steyr Address : Tesma Allee 1 Sinabelkirchen FOREIGN STATES 8261 Country : Austria Chronology : On September 14, 2020, a non-US field report indicated that a 2019 BMW Z4 experienced a fuel leak. An engineering review was initiated, and the fuel tank supplier was contacted. A review of supplier production records indicated that a deviation in the welding process had occurred when joining (welding) the two halves of the fuel tank. The review indicated that a specific process parameter involving the heating time of the tank halves may not have met and, therefore, could lead to an out-ofspecification weld condition between the two tank halves. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On November 5, 2020, BMW Group decided to conduct a voluntary recall for potentially affected vehicles. BMW Group has not received any reports, nor is otherwise aware, of any accidents or injuries related to this issue. Part 573 Safety Recall Report 20V-700 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The fuel tank will be replaced. Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center / Toyota dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW / Toyota New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Fuel Tank; p/n (7462371) Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on November 12, 2020. Notification to owners is planned to begin and end on January 4, 2021. Planned Dealer Notification Date : NOV 12, 2020 – NOV 12, 2020 Planned Owner Notification Date : JAN 04, 2021 – JAN 04, 2021 * NR – Not Reported

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SEOCONTENT-END