21E103 – EQUIPMENT RECALL 21TH01 – Potentially Defective Power Steering Gear Service Replacement Assemblies – 2007-2021 Toyota Tundra & 2008-2022 Sequoia

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December 23, 2021 NHTSA CAMPAIGN NUMBER: 21E103000

Power Steering Gear Assembly May Leak Oil

An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.


NHTSA Campaign Number: 21E103

Manufacturer Toyota Motor Engineering & Manufacturing

Components STEERING

Potential Number of Units Affected 151



Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain JTEKT power steering gear assembly service parts for 2007-2021 Tundra and 2008-2022 Sequoia, part numbers 44250-0C160, 44250-0C131, 44250-0C170, and 11250-0C121. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.



Dealers will inspect and replace the power steering gear assembly, free of charge. Owner notification letters are expected to be mailed February 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is 21TH01.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


EQUIPMENT RECALL 21TH01 (Remedy Notice)

Potentially Defective Power Steering Gear Assemblies
NHTSA Recall No. [21E-103]


On December 23, 2021, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Equipment Recall on certain Power Steering Gear Assembly service replacement parts made for 2007 – 2021 Tundra vehicles and 2008 – 2022 Sequoia vehicles.



If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash.



If a vehicle owner had the Power Steering Gear Assembly replaced between August 5th, 2021 and February 18, 2022, when the involved service replacement assemblies may have been in the market, Toyota dealers will inspect the power steering gear assembly and if necessary, replace it FREE OF CHARGE.


Covered Vehicles

There are approximately 150 potentially defective steering gear assemblies which were installed or sold over the counter by dealers. These potentially defective steering gear assemblies may leak power steering fluid due to a manufacturing error.


Component Models Model Year Component Manufacturing Date Component Manufacturing End Date
Steering Gear Assembly Tundra 2007 – 2021 July 26, 2021 October 21, 2021
Sequoia 2008 – 2022 July 26, 2021 October 21, 2021


To ensure all potential owners who may have received one of these potentially defective power steering gear assemblies are notified, approximately 1,800,000 vehicle owners will be notified of this Equipment Recall.


Equipment Recall Status on TIS

Vehicles which could have received a potentially defective power steering gear service part covered under this Equipment Recall will be visible on TIS and Service Lane under the “Warranty” tab and designation 21TH01. Under this tab, Toyota dealers can confirm vehicle applicability for customers requesting an inspection because they either had their power steering gear assembly replaced between August 5th, 2021 and February 18, 2022, or the vehicle service history is unknown by the customer.


Equipment Recall 

Equipment recall may be found in the warranty tab. It is important that the inspection is performed only If a customer requested inspection because they had their Power Steering Gear Assembly Replaced between August 5th, 2021 and February 18, 2022 or they are unable to confirm the repair history and are requesting inspection


Owner Letter Mailing Date

Toyota will notify the owners of vehicles that could have been repaired using an involved steering gear assembly replacement part by late February 2022. A sample of the owner notification letter has been included for your reference.

 Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.

Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.


Salvage Title Vehicles

Every attempt should be made to complete an open Equipment Recall upon customer request when circumstances permit, unless noted otherwise in the Equipment Recall dealer letter.

For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.


Remedy Procedures

Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.


Repair Quality Confirmation

The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.


Frequently Asked Questions
Original Publication Date: December 23, 2021


Q1: What is the condition?

A1.  If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash.


Q1a: Are there any warnings that this condition exists?

A1a: If this condition occurs, some customers may experience a pop sound, grinding noise, increased steering effort, or observe a power steering fluid leak on the ground.


Q1b: What should I do if the condition occurs on my vehicle? 

A1b: If a popping sound or grinding noise is heard, and/or you experience increased steering effort while operating the vehicle, stop the vehicle in a safe area at the earliest opportunity and contact your local Toyota dealer for assistance.


Q2: What is Toyota going to do?

A2: Toyota will send a notification to owners of vehicles which could have been repaired using an involved steering gear assembly replacement part. Toyota will send the owner notification by late February.  Owners will be requested to identify if they have had a Power Steering Gear Assembly replaced on their vehicle since August 5, 2021 when the involved service replacement assemblies began to be sold.


Q2a: What if I had my Power Steering Gear Assembly replaced since August 5, 2021?

A2a: Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will inspect the power steering gear assembly and, if necessary, replace it FREE OF CHARGE.


Q2b: What if I’m not sure if I had my Power Steering Gear Assembly replaced since August 5, 2021?

A2b: When the remedy is available, Toyota dealers will inspect the power steering gear assembly and, if necessary, replace it FREE OF CHARGE.


Q2c: What if I know that my Power steering Gear Assembly has not been replace since August 5, 2021?

A2c: If you have not had the Power Steering Gear Assembly replaced on your vehicle since August 5, 2021, there is no action required.


Q3: Which vehicles may have received a steering gear assembly covered by this Equipment Recall?

A3: The following model and model year vehicles could have received one of approximately 150 involved parts covered by this Equipment Recall.

Model Name Model Year
Tundra 2007-2021
Sequoia 2008-2022


Q4: How long will the repair take?

A4: The inspection will take approximately 45 minutes. If it is determined that your vehicle requires Power Steering Gear Assembly replacement it will take approximately 4-15 hours to complete depending on the vehicle configuration and inspection results. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time.


Q5: How does Toyota obtain my mailing information?

A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.


Q6: What if I have additional questions or concerns?

A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.


Potentially Defective Power Steering Gear Service Replacement Assemblies

Dealer Parts Inventory Inspection Procedure



Toyota dealers are requested to inspect their current parts inventory for the parts listed below. If any of the following parts are found, please take a photo of the serial number and machine ID mark and send to quality_compliance@toyota.com.


Involved Part Numbers 

Part Number Description
44250-0C121 Gear Assembly, Power Steering
44250-0C131 Gear Assembly, Power Steering
44250-0C160 Gear Assembly, Power Steering
44250-0C170 Gear Assembly, Power Steering


Inspection Procedure

















December 23, 2021


Component Controlling Corporation:

Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024


Component Manufacturer:

JTEKT North America Corporation
7 Research Drive
Greenville, SC 29607
Country of Origin: USA


Identification of Affected Equipment:

The items of equipment involved are Power Steering Gear Assemblies manufactured for service parts for certain 2007-2021 Tundra and 2008-2022 Sequoia vehicles.

Part Name Part Number Date of Manufacture
Gear Assy, Power Steering 44250-0C160




July 26, 2021 through October 21, 2021


(1) The production ranges are estimated based on the available information received from the supplier.  Not all equipment produced in this range were sold in the U.S.

(2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production    period.  The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed.


Total Number of Equipment Potentially Involved:



Percentage of Vehicles Estimated to Actually Contain the Defect:

Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report.  If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions.


Description of Problem:

The subject power steering gear assemblies are service parts designed for 2007-2021 Toyota Tundra and 2008-2022 Toyota Sequoia which have a power steering system where hydraulic pressure is applied through power steering fluid entering the gear assembly.  An oil seal, an end stopper, and a circlip are used to contain the hydraulic fluid within the gear assembly.  During a specific production period at the supplier, one of the four pieces of equipment that machine the groove in the gear assembly where the circlip is installed was not creating a groove of the correct shape.  When the circlip is installed in a groove of an incorrect shape created by this piece of equipment, the circlip may not be able to hold the oil seal and end stopper in position.  This can result in oil leaking from the gear assembly.  After a sufficient amount of oil has leaked, it is possible that a sudden loss of power steering assist may occur.  In this condition, the steering system will revert to manual steering mode, and steering control can be maintained at all times.  However, suspension of power steering assist results in increased steering effort at low vehicle speeds and increases the risk of a crash.


Chronology of Principal Events:

November 23, 2021

Toyota filed a Part 573 Defect Information Report (21V-920) covering production vehicles that may have been originally equipped with a steering gear assembly with the issue described above.  As indicated in that report, Toyota continued to investigate whether service parts could also be affected.  See chronology in attached Part 573 report for 21V-920.


November – December 2021

Toyota continued its investigation to determine whether service replacement parts that may contain the defect were distributed to dealers and were used for vehicle repairs.  On November 16, Toyota received a dealer product report regarding a vehicle that had been repaired with a service part steering gear assembly, which experienced a sudden loss of power steering assist and a fluid leak from the gear assembly.  Toyota recovered the part and sent it to the supplier for investigation.  The supplier later reported that the service part contained the same defect.  Concurrently, Toyota conducted a further review of its records and identified that service parts were ordered and shipped to dealers and distributers.  In addition, based on a review of service history, Toyota identified that some of those affected service parts had been used in vehicle repairs for vehicles not previously covered by this safety recall.

Based on this information, it was determined that certain vehicles could be identified outside of the prior recall (21V-920) population that received a potentially involved service part.


December 21, 2021

Based on the new information explained above, Toyota decided to amend the vehicle population in recall 21V-920 to include the vehicles that could be identified as having a potentially affected service part.  This Part 573 Report is being filed to cover service parts for which Toyota does not have information identifying a specific vehicle in which an involved service part may have been installed.


Description of Corrective Repair Action:

All potential owners of vehicles that the subject parts are designed to fit will be notified by first class mail.  They will be provided instructions on how to identify whether their vehicle may have been equipped with an involved service part, or they can take their vehicle to a Toyota dealer to complete this check.  If an affected power steering gear assembly has been installed, Toyota dealers will replace it with a new one at no cost to owners.


Reimbursement Plan for pre-notification remedies

As the owner notification letters will be mailed out well within the active period of the Toyota Limited Warranty for Parts and Accessories applicable to the involved service parts, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.


Recall Schedule:

Notifications to owners of the affected service parts will occur by February 21, 2022.  A copy of the draft owner notification will be submitted as soon as it is available.


Distributor/Dealer Notification Schedule:

Notifications to distributors/dealers will be sent on December 23, 2021.  Copies of dealer communications will be submitted as they are issued.


Manufacturer’s Campaign Number:



31 Affected Products







5 Associated Documents

Manufacturer Notices(to Dealers,etc) – Date: December 23, 2021 EQUIPMENT RECALL 21TH01 (Interim Notice) Potentially Defective Power Steering Gear Service Replacement Assemblies

RCMN-21E103-0897.pdf 539.243KB

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Recall Acknowledgement

RCAK-21E103-6049.pdf 645.276KB

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Defect Notice 573 Report

RCLRPT-21E103-3682.PDF 218.592KB

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RMISC-21E103-7742.pdf 154.54KB

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Manufacturer Notices(to Dealers,etc) – Toyota Date: February 18, 2022 EQUIPMENT RECALL 21TH01 (Remedy Notice)

RCMN-21E103-3745.pdf 511.607KB

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  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
SaleBestseller No. 9
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
SaleBestseller No. 10
ANCEL VD500 OBD II Diagnostic Scanner for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset Tool
  • The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN).
  • For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
  • For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
  • The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
  • With English and German as display languages, this diagnostic tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.

Last update on 2024-04-21 / Affiliate links / Images from Amazon Product Advertising API

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