“This site contains affiliate links for which OEMDTC may be compensated” |
December 23, 2021 NHTSA CAMPAIGN NUMBER: 21E103000
Power Steering Gear Assembly May Leak Oil
An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
NHTSA Campaign Number: 21E103
Manufacturer Toyota Motor Engineering & Manufacturing
Components STEERING
Potential Number of Units Affected 151
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain JTEKT power steering gear assembly service parts for 2007-2021 Tundra and 2008-2022 Sequoia, part numbers 44250-0C160, 44250-0C131, 44250-0C170, and 11250-0C121. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Remedy
Dealers will inspect and replace the power steering gear assembly, free of charge. Owner notification letters are expected to be mailed February 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is 21TH01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EQUIPMENT RECALL 21TH01 (Remedy Notice)
Potentially Defective Power Steering Gear Assemblies
NHTSA Recall No. [21E-103]
On December 23, 2021, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Equipment Recall on certain Power Steering Gear Assembly service replacement parts made for 2007 – 2021 Tundra vehicles and 2008 – 2022 Sequoia vehicles.
Condition
If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash.
Remedy
If a vehicle owner had the Power Steering Gear Assembly replaced between August 5th, 2021 and February 18, 2022, when the involved service replacement assemblies may have been in the market, Toyota dealers will inspect the power steering gear assembly and if necessary, replace it FREE OF CHARGE.
Covered Vehicles
There are approximately 150 potentially defective steering gear assemblies which were installed or sold over the counter by dealers. These potentially defective steering gear assemblies may leak power steering fluid due to a manufacturing error.
Component | Models | Model Year | Component Manufacturing Date | Component Manufacturing End Date |
Steering Gear Assembly | Tundra | 2007 – 2021 | July 26, 2021 | October 21, 2021 |
Sequoia | 2008 – 2022 | July 26, 2021 | October 21, 2021 |
To ensure all potential owners who may have received one of these potentially defective power steering gear assemblies are notified, approximately 1,800,000 vehicle owners will be notified of this Equipment Recall.
Equipment Recall Status on TIS
Vehicles which could have received a potentially defective power steering gear service part covered under this Equipment Recall will be visible on TIS and Service Lane under the “Warranty” tab and designation 21TH01. Under this tab, Toyota dealers can confirm vehicle applicability for customers requesting an inspection because they either had their power steering gear assembly replaced between August 5th, 2021 and February 18, 2022, or the vehicle service history is unknown by the customer.
Equipment Recall
Equipment recall may be found in the warranty tab. It is important that the inspection is performed only If a customer requested inspection because they had their Power Steering Gear Assembly Replaced between August 5th, 2021 and February 18, 2022 or they are unable to confirm the repair history and are requesting inspection
Owner Letter Mailing Date
Toyota will notify the owners of vehicles that could have been repaired using an involved steering gear assembly replacement part by late February 2022. A sample of the owner notification letter has been included for your reference.
Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS.
Salvage Title Vehicles
Every attempt should be made to complete an open Equipment Recall upon customer request when circumstances permit, unless noted otherwise in the Equipment Recall dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.
Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment.
Repair Quality Confirmation
The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.
Frequently Asked Questions
Original Publication Date: December 23, 2021
Q1: What is the condition?
A1. If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash.
Q1a: Are there any warnings that this condition exists?
A1a: If this condition occurs, some customers may experience a pop sound, grinding noise, increased steering effort, or observe a power steering fluid leak on the ground.
Q1b: What should I do if the condition occurs on my vehicle?
A1b: If a popping sound or grinding noise is heard, and/or you experience increased steering effort while operating the vehicle, stop the vehicle in a safe area at the earliest opportunity and contact your local Toyota dealer for assistance.
Q2: What is Toyota going to do?
A2: Toyota will send a notification to owners of vehicles which could have been repaired using an involved steering gear assembly replacement part. Toyota will send the owner notification by late February. Owners will be requested to identify if they have had a Power Steering Gear Assembly replaced on their vehicle since August 5, 2021 when the involved service replacement assemblies began to be sold.
Q2a: What if I had my Power Steering Gear Assembly replaced since August 5, 2021?
A2a: Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will inspect the power steering gear assembly and, if necessary, replace it FREE OF CHARGE.
Q2b: What if I’m not sure if I had my Power Steering Gear Assembly replaced since August 5, 2021?
A2b: When the remedy is available, Toyota dealers will inspect the power steering gear assembly and, if necessary, replace it FREE OF CHARGE.
Q2c: What if I know that my Power steering Gear Assembly has not been replace since August 5, 2021?
A2c: If you have not had the Power Steering Gear Assembly replaced on your vehicle since August 5, 2021, there is no action required.
Q3: Which vehicles may have received a steering gear assembly covered by this Equipment Recall?
A3: The following model and model year vehicles could have received one of approximately 150 involved parts covered by this Equipment Recall.
Model Name | Model Year |
Tundra | 2007-2021 |
Sequoia | 2008-2022 |
Q4: How long will the repair take?
A4: The inspection will take approximately 45 minutes. If it is determined that your vehicle requires Power Steering Gear Assembly replacement it will take approximately 4-15 hours to complete depending on the vehicle configuration and inspection results. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time.
Q5: How does Toyota obtain my mailing information?
A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.
Q6: What if I have additional questions or concerns?
A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Potentially Defective Power Steering Gear Service Replacement Assemblies
Dealer Parts Inventory Inspection Procedure
Background
Toyota dealers are requested to inspect their current parts inventory for the parts listed below. If any of the following parts are found, please take a photo of the serial number and machine ID mark and send to quality_compliance@toyota.com.
Involved Part Numbers
Part Number | Description |
44250-0C121 | Gear Assembly, Power Steering |
44250-0C131 | Gear Assembly, Power Steering |
44250-0C160 | Gear Assembly, Power Steering |
44250-0C170 | Gear Assembly, Power Steering |
Inspection Procedure
1. CONFIRM PART NUMBER IS IN PARTS LIST
2. REMOVE STEERING GEAR FROM BOX AND PREPARE PART FOR INSPECTION
3. IDENTIFY THE SERIAL NUMBER (BOX 1) AND MACHINE ID MARK (BOX 2) LOCATION
4. IDENTIFY SERIAL NUMBER
a. TAKE A PHOTO OF THE SERIAL NUMBER
5. IDENTIFY MACHINE ID MARK
a. TAKE A PHOTO OF THE MACHINE ID Mark
6. EMAIL PHOTOS OF SERIAL NUMBER AND MACHINE ID MARK TO quality_compliance@toyota.com
7. AWAIT RESPONSE FROM QUALITY COMPLIANCE FOR NEXT STEPS
December 23, 2021
DEFECT INFORMATION REPORT
(EQUIPMENT)
Component Controlling Corporation:
Toyota Motor North America, Inc. [“TMNA”]
6565 Headquarters Drive, Plano, TX 75024
Component Manufacturer:
JTEKT North America Corporation
7 Research Drive
Greenville, SC 29607
864-770-2100
Country of Origin: USA
Identification of Affected Equipment:
The items of equipment involved are Power Steering Gear Assemblies manufactured for service parts for certain 2007-2021 Tundra and 2008-2022 Sequoia vehicles.
Part Name | Part Number | Date of Manufacture |
Gear Assy, Power Steering | 44250-0C160
44250-0C131 44250-0C170 44250-0C121 |
July 26, 2021 through October 21, 2021 |
NOTE:
(1) The production ranges are estimated based on the available information received from the supplier. Not all equipment produced in this range were sold in the U.S.
(2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production period. The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed.
Total Number of Equipment Potentially Involved:
151
Percentage of Vehicles Estimated to Actually Contain the Defect:
Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report. If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions.
Description of Problem:
The subject power steering gear assemblies are service parts designed for 2007-2021 Toyota Tundra and 2008-2022 Toyota Sequoia which have a power steering system where hydraulic pressure is applied through power steering fluid entering the gear assembly. An oil seal, an end stopper, and a circlip are used to contain the hydraulic fluid within the gear assembly. During a specific production period at the supplier, one of the four pieces of equipment that machine the groove in the gear assembly where the circlip is installed was not creating a groove of the correct shape. When the circlip is installed in a groove of an incorrect shape created by this piece of equipment, the circlip may not be able to hold the oil seal and end stopper in position. This can result in oil leaking from the gear assembly. After a sufficient amount of oil has leaked, it is possible that a sudden loss of power steering assist may occur. In this condition, the steering system will revert to manual steering mode, and steering control can be maintained at all times. However, suspension of power steering assist results in increased steering effort at low vehicle speeds and increases the risk of a crash.
Chronology of Principal Events:
November 23, 2021
Toyota filed a Part 573 Defect Information Report (21V-920) covering production vehicles that may have been originally equipped with a steering gear assembly with the issue described above. As indicated in that report, Toyota continued to investigate whether service parts could also be affected. See chronology in attached Part 573 report for 21V-920.
November – December 2021
Toyota continued its investigation to determine whether service replacement parts that may contain the defect were distributed to dealers and were used for vehicle repairs. On November 16, Toyota received a dealer product report regarding a vehicle that had been repaired with a service part steering gear assembly, which experienced a sudden loss of power steering assist and a fluid leak from the gear assembly. Toyota recovered the part and sent it to the supplier for investigation. The supplier later reported that the service part contained the same defect. Concurrently, Toyota conducted a further review of its records and identified that service parts were ordered and shipped to dealers and distributers. In addition, based on a review of service history, Toyota identified that some of those affected service parts had been used in vehicle repairs for vehicles not previously covered by this safety recall.
Based on this information, it was determined that certain vehicles could be identified outside of the prior recall (21V-920) population that received a potentially involved service part.
December 21, 2021
Based on the new information explained above, Toyota decided to amend the vehicle population in recall 21V-920 to include the vehicles that could be identified as having a potentially affected service part. This Part 573 Report is being filed to cover service parts for which Toyota does not have information identifying a specific vehicle in which an involved service part may have been installed.
Description of Corrective Repair Action:
All potential owners of vehicles that the subject parts are designed to fit will be notified by first class mail. They will be provided instructions on how to identify whether their vehicle may have been equipped with an involved service part, or they can take their vehicle to a Toyota dealer to complete this check. If an affected power steering gear assembly has been installed, Toyota dealers will replace it with a new one at no cost to owners.
Reimbursement Plan for pre-notification remedies
As the owner notification letters will be mailed out well within the active period of the Toyota Limited Warranty for Parts and Accessories applicable to the involved service parts, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.
Recall Schedule:
Notifications to owners of the affected service parts will occur by February 21, 2022. A copy of the draft owner notification will be submitted as soon as it is available.
Distributor/Dealer Notification Schedule:
Notifications to distributors/dealers will be sent on December 23, 2021. Copies of dealer communications will be submitted as they are issued.
Manufacturer’s Campaign Number:
21TH01
31 Affected Products
Equipment
BRAND | PART NO. | PRODUCTION DATES |
JTEKT | POWER STEERING ASMBLY |
Vehicles
MAKE | MODEL | YEAR |
TOYOTA | SEQUOIA | 2008-2022 |
TOYOTA | TUNDRA | 2007-2021 |
5 Associated Documents
Manufacturer Notices(to Dealers,etc) – Date: December 23, 2021 EQUIPMENT RECALL 21TH01 (Interim Notice) Potentially Defective Power Steering Gear Service Replacement Assemblies
RCMN-21E103-0897.pdf 539.243KB
Recall Acknowledgement
RCAK-21E103-6049.pdf 645.276KB
Defect Notice 573 Report
RCLRPT-21E103-3682.PDF 218.592KB
December 23, 2021 DEFECT INFORMATION REPORT (EQUIPMENT)
RMISC-21E103-7742.pdf 154.54KB
Manufacturer Notices(to Dealers,etc) – Toyota Date: February 18, 2022 EQUIPMENT RECALL 21TH01 (Remedy Notice)
RCMN-21E103-3745.pdf 511.607KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21E103&docType=RCL
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Top Choice for ABS Bleeder Scan Tool - Is the brake pedal always slowly sinking down or becoming loose? This ABS brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with ABS auto bleed. By following the instruction step by step, even a beginner can navigate through easily. Coverage check before purchasing via FOXWELL official site: Support- Diagnostic Coverage List. Tip: It won’t work on vehicles lacking an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD-II diagnostics to the next level by customizing functions for ABS and SRS system. This SRS and ABS scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor, etc... Note: This scanner DOES NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Need - One NT630 Plus is enough! This obd2 scanner with ABS and SRS takes in-depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset daily reset services. These issues will be restored after the car faults repaired. Note: Some classic vehicles without the electronic control system can not support the reset service.
- Also can Work like NT301 - The NT630 Plus ABS code reader can connect to the OBD-II port directly. It will diagnose all OBD-II modules instantly, displays the live data, locates bad sensors and indicate I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher-level Services wih Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that is not found on similar code readers & scan tools. This car diagnostic scanner allows you to test all potential car faults in the ABS/Airbag system, with functions returning to normal once you exit the program. Please note, that only ABS/SRS modules are supported.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- [OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 67 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 12 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 11.0, 32GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
- [4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
- [User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path. With 32GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Coverage] With its multilingual menu and 🚩coverage of 67 car brands and 10,000+ models spanning North America, Europe, and Asia (including Malaysia, India, and Iran), this car scanner is compatible with the majority of 1996 and newer OBDII compliant automobiles (EN, FR, ES, DE, IT, RU, PT, JP, KR). Before buying, make sure the OBD2 scanner is compatible with your vehicle. The package contains only a charging cable and not a power adapter.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner with SD card only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only, but not for Mac and ios system. 📧Any concerns, pls feel free to 𝙚-𝙢𝙖𝙞𝙡 us via 𝙖𝙢𝙖𝙯𝙤𝙣 @ 𝙖𝙣𝙘𝙚𝙡𝙩𝙚𝙘𝙝. 𝙘𝙤𝙢.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 automotive scanner diagnostic tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use this obd2 scanner with abs and srs to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 OBD2 scanner diagnostic tool also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【A/T TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the A/T transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. This transmission scanner provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 obd2 scanner with abs and srs is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- 🔥【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2024 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 🛠【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 🚗【Cover 10000+ models &60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2024. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 🛒【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee 】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
- 🎁【Great festival Idea:Applicable for Many People】+【High End and Exquisite Protective Packaging】 Best one item for Dad, Husband, Boyfriend, Handy Men. Every car owner will need a 4 systems diagnostic scan tool! This code reader fits for home mechanic, DIY car owners, advanced hobbyiest, car dealer, auto repair shop, automotive engineer, diagnostic tech, automobile tech, individual. Apparently, this is the most economical scan tool for every mechanic.
Last update on 2024-06-20 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
© 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 Original Publication Date: December 23, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers EQUIPMENT RECALL 21TH01 (Interim Notice) Potentially Defective Power Steering Gear Service Replacement Assemblies On December 23, 2021, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Equipment Recall on certain Power Steering Gear Assembly service replacement parts made for 2007 – 2021 Tundra vehicles and 2008 – 2022 Sequoia vehicles. Condition If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash. Remedy Toyota is currently preparing the remedy for this issue. Dealers will receive additional notification in January explaining your degree of involvement for vehicles which may have had an involved steering gear assembly service part installed. Involved Parts: There are approximately 150 Power Steering Gear Assemblies involved in this equipment recall, produced from July 26, 2021 to October 21, 2021. Owner Letter Mailing Date Toyota will notify the owners of vehicles that could have received the defective parts during service by late February 2022. Defective Parts in Dealership Inventory Toyota dealers are requested to inspect their current inventory for any defective parts that may be covered under this equipment recall. Please refer to the attached “Dealer Parts Inventory Inspection Procedure” for further instructions. Please be advised that it is a violation of Federal law for a dealer to sell any item of motor vehicle equipment covered by this notification. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2021 Toyota Motor Sales, USA SAFETY RECALL 21TH01 (Interim Notice) Potentially Defective Power Steering Gear Service Replacement Assemblies Frequently Asked Questions Original Publication Date: December 23, 2021 Q1: What is the condition? A1. If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash. Q1a: Are there any warnings that this condition exists? A1a: If this condition occurs, some customers may experience a pop sound, grinding noise, increased steering effort, or observe a power steering fluid leak on the ground. Q1b: What should I do if the condition occurs on my vehicle? A1b: If a popping sound or grinding noise is heard, and/or you experience increased steering effort while operating the vehicle, stop the vehicle in a safe area at the earliest opportunity and contact your local Toyota dealer for assistance. Q2: What is Toyota going to do? A2: Toyota will send a notification to owners of vehicles which could have been repaired using an involved steering gear assembly replacement part. Toyota will send the owner notification by late February. Owners will be requested to identify if they have had a Power Steering Gear Assembly replaced on their vehicle since August 5, 2021 when the involved service replacement assemblies began to be sold. Q2a: What if I had my Power Steering Gear Assembly replaced since August 5, 2021? A2a: Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will inspect the power steering gear assembly and, if necessary, replace it FREE OF CHARGE. Q2b: What if I’m not sure if I had my Power Steering Gear Assembly replaced since August 5, 2021? A2b: When the remedy is available, Toyota dealers will inspect the power steering gear assembly and, if necessary, replace it FREE OF CHARGE. Q2c: What if I know that my Power steering Gear Assembly has not been replace since August 5, 2021? A2c: If you have not had the Power Steering Gear Assembly replaced on your vehicle since August 5, 2021, there is no action required. FAQ Page 2 of 2 © 2021 Toyota Motor Sales, USA Q3: Which vehicles may have received a steering gear assembly covered by this Equipment Recall? A3: The following model and model year vehicles could have received one of approximately 150 involved parts covered by this Equipment Recall. Model Name Model Year Tundra 2007-2021 Sequoia 2008-2022 Q4: What if I have additional questions or concerns? A4: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. © 2021 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: December 23, 2021 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers EQUIPMENT RECALL 21TH01 (Interim Notice) Potentially Defective Power Steering Gear Service Replacement Assemblies Dealer Parts Inventory Inspection Procedure Background Toyota dealers are requested to inspect their current parts inventory for the parts listed below. If any of the following parts are found, please take a photo of the serial number and machine ID mark and send to quality_compliance@toyota.com. Involved Part Numbers Part Number Description 44250-0C121 Gear Assembly, Power Steering 44250-0C131 Gear Assembly, Power Steering 44250-0C160 Gear Assembly, Power Steering 44250-0C170 Gear Assembly, Power Steering Inspection Procedure 1. CONFIRM PART NUMBER IS IN PARTS LIST 2. REMOVE STEERING GEAR FROM BOX AND PREPARE PART FOR INSPECTION 3. IDENTIFY THE SERIAL NUMBER (BOX 1) AND MACHINE ID MARK (BOX 2) LOCATION 4. IDENTIFY SERIAL NUMBER a. TAKE A PHOTO OF THE SERIAL NUMBER 5. IDENTIFY MACHINE ID MARK a. TAKE A PHOTO OF THE MACHINE ID Mark 6. EMAIL PHOTOS OF SERIAL NUMBER AND MACHINE ID MARK TO quality_compliance@toyota.com 7. AWAIT RESPONSE FROM QUALITY COMPLIANCE FOR NEXT STEPS BOX 1 BOX 2
***************************************************************************************************************
TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 December 23, 2021 DEFECT INFORMATION REPORT (EQUIPMENT) 1. Component Controlling Corporation: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Component Manufacturer: JTEKT North America Corporation 7 Research Drive Greenville, SC 29607 864-770-2100 Country of Origin: USA 2. Identification of Affected Equipment: The items of equipment involved are Power Steering Gear Assemblies manufactured for service parts for certain 2007-2021 Tundra and 2008-2022 Sequoia vehicles. Part Name Part Number Date of Manufacture Gear Assy, Power Steering 44250-0C160 44250-0C131 44250-0C170 44250-0C121 July 26, 2021 through October 21, 2021 NOTE: (1) The production ranges are estimated based on the available information received from the supplier. Not all equipment produced in this range were sold in the U.S. (2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production period. The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed. 3. Total Number of Equipment Potentially Involved: 151 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report. If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions. 5. Description of Problem: The subject power steering gear assemblies are service parts designed for 2007-2021 Toyota Tundra and 2008-2022 Toyota Sequoia which have a power steering system where hydraulic pressure is applied through power steering fluid entering the gear assembly. An oil seal, an end stopper, and a circlip are used to contain the hydraulic fluid within the gear assembly. During a specific production period at the supplier, one of the four pieces of equipment that machine the groove in the gear assembly where the circlip is installed was not creating a groove of the correct shape. When the circlip is installed in a groove of an incorrect shape created by this piece of equipment, the circlip may not be able to hold the oil seal and end stopper in position. This can result in oil leaking from the gear assembly. After a sufficient amount of oil has leaked, it is possible that a sudden loss of power steering assist may occur. In this condition, the steering system will revert to manual steering mode, and steering control can be maintained at all times. However, suspension of power steering assist results in increased steering effort at low vehicle speeds and increases the risk of a crash. 6. Chronology of Principal Events: November 23, 2021 Toyota filed a Part 573 Defect Information Report (21V-920) covering production vehicles that may have been originally equipped with a steering gear assembly with the issue described above. As indicated in that report, Toyota continued to investigate whether service parts could also be affected. See chronology in attached Part 573 report for 21V-920. November – December 2021 Toyota continued its investigation to determine whether service replacement parts that may contain the defect were distributed to dealers and were used for vehicle repairs. On November 16, Toyota received a dealer product report regarding a vehicle that had been repaired with a service part steering gear assembly, which experienced a sudden loss of power steering assist and a fluid leak from the gear assembly. Toyota recovered the part and sent it to the supplier for investigation. The supplier later reported that the service part contained the same defect. Concurrently, Toyota conducted a further review of its records and identified that service parts were ordered and shipped to dealers and distributers. In addition, based on a review of service history, Toyota identified that some of those affected service parts had been used in vehicle repairs for vehicles not previously covered by this safety recall. Based on this information, it was determined that certain vehicles could be identified outside of the prior recall (21V-920) population that received a potentially involved service part. December 21, 2021 Based on the new information explained above, Toyota decided to amend the vehicle population in recall 21V-920 to include the vehicles that could be identified as having a potentially affected service part. This Part 573 Report is being filed to cover service parts for which Toyota does not have information identifying a specific vehicle in which an involved service part may have been installed. 7. Description of Corrective Repair Action: All potential owners of vehicles that the subject parts are designed to fit will be notified by first class mail. They will be provided instructions on how to identify whether their vehicle may have been equipped with an involved service part, or they can take their vehicle to a Toyota dealer to complete this check. If an affected power steering gear assembly has been installed, Toyota dealers will replace it with a new one at no cost to owners. Reimbursement Plan for pre-notification remedies As the owner notification letters will be mailed out well within the active period of the Toyota Limited Warranty for Parts and Accessories applicable to the involved service parts, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. 8. Recall Schedule: Notifications to owners of the affected service parts will occur by February 21, 2022. A copy of the draft owner notification will be submitted as soon as it is available. 9. Distributor/Dealer Notification Schedule: Notifications to distributors/dealers will be sent on December 23, 2021. Copies of dealer communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: 21TH01
***************************************************************************************************************
© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: February 18, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers EQUIPMENT RECALL 21TH01 (Remedy Notice) Potentially Defective Power Steering Gear Assemblies NHTSA Recall No. [21E-103] On December 23, 2021, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Equipment Recall on certain Power Steering Gear Assembly service replacement parts made for 2007 – 2021 Tundra vehicles and 2008 – 2022 Sequoia vehicles. Condition If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash. Remedy If a vehicle owner had the Power Steering Gear Assembly replaced between August 5th, 2021 and February 18, 2022, when the involved service replacement assemblies may have been in the market, Toyota dealers will inspect the power steering gear assembly and if necessary, replace it FREE OF CHARGE. Covered Vehicles There are approximately 150 potentially defective steering gear assemblies which were installed or sold over the counter by dealers. These potentially defective steering gear assemblies may leak power steering fluid due to a manufacturing error. Component Models Model Year Component Manufacturing Date Component Manufacturing End Date Steering Gear Assembly Tundra 2007 – 2021 July 26, 2021 October 21, 2021 Sequoia 2008 – 2022 July 26, 2021 October 21, 2021 To ensure all potential owners who may have received one of these potentially defective power steering gear assemblies are notified, approximately 1,800,000 vehicle owners will be notified of this Equipment Recall. Equipment Recall Status on TIS Vehicles which could have received a potentially defective power steering gear service part covered under this Equipment Recall will be visible on TIS and Service Lane under the “Warranty” tab and designation 21TH01. Under this tab, Toyota dealers can confirm vehicle applicability for customers requesting an inspection because they either had their power steering gear assembly replaced between August 5th, 2021 and February 18, 2022, or the vehicle service history is unknown by the customer. S a f e t y R e c a l l 2 1 T H 0 1 ( R e m e d y N o t i c e ) – D – P a g e | 2 © 2022 Toyota Motor Sales, USA Equipment Recall Equipment recall may be found in the warranty tab. It is important that the inspection is performed only If a customer requested inspection because they had their Power Steering Gear Assembly Replaced between August 5th, 2021 and February 18, 2022 or they are unable to confirm the repair history and are requesting inspection Equipment Recall STATUS IDENTIFICATION A: 21TH01 Will appear under the Warranty tab. EQUIPMENT RECALL STATUS IDENTIFICATION A: Campaign Description: 21TH01 Remedy B: Completion Status: Not Completed • This vehicle is eligible to have the remedy performed. EQUIPMENT RECALL STATUS IDENTIFICATION A: Campaign Description: 21TH01 Remedy B: Completion Status: Completed • This vehicle is not eligible to have the remedy performed. Owner Letter Mailing Date Toyota will notify the owners of vehicles that could have been repaired using an involved steering gear assembly replacement part by late February 2022. A sample of the owner notification letter has been included for your reference. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. A A B A B S a f e t y R e c a l l 2 1 T A 1 0 ( R e m e d y ) – D – P a g e | 3 © 2022 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory – Reminder Toyota has not identified any new vehicles in dealership inventory that are covered by this Equipment Recall. However, below is a reminder of the dealer’s obligations pertaining to Safety Recalls if there are new vehicles in dealership inventory: Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicle Safety Recall applicability and completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. If you have any new vehicles in your inventory that are covered by this Equipment Recall, please check the vehicles service history for any repairs related to the Power Steering Gear Assembly between August 5th, 2021 and February 18, 2022. If a repair is found, please inspect, and if necessary, replace the Power Steering Gear Assembly prior to sale. Pre-Owned, TCUV, and TRAC Vehicle Handling for Equipment Recalls If a dealer has any pre-owned, TCUV, or TRAC/Service Loaner vehicles in your inventory that are covered by this Equipment Recall, please check the vehicle’s service history for any repairs related to the Power Steering Gear Assembly between August 5th, 2021 and February 18, 2022. If a repair related to the Power Steering Gear Assembly is found between August 5th, 2021 and February 18, 2022, please follow the applicable instructions below. If no repair related to the Power Steering Gear Assembly between August 5th, 2021 and February 18, 2022 is found, these instructions are not applicable. Pre-Owned Vehicles in Dealer Inventory To ensure customer satisfaction, Toyota requests that dealers complete this Equipment Recall on any used vehicles currently in dealer inventory that are affected by this Equipment Recall prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in the Equipment Recall. Toyota expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the customer when the remedy becomes available. Keep the completed form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state “Disclosure Form 21TH01” and include the VIN. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. Defective Parts in Dealership Parts Inventory Toyota dealers are requested to inspect their current inventory for any defective parts that may be covered under this equipment recall. Please refer to the attached “Dealer Parts Inventory Inspection Procedure” for further instructions. Please be advised that it is a violation of Federal law for a dealer to sell any new or used item of motor vehicle equipment covered by this notification. S a f e t y R e c a l l 2 1 T H 0 1 ( R e m e d y N o t i c e ) – D – P a g e | 4 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner letter may contact your dealership with questions regarding the letter and/or the Equipment Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Equipment Recall upon customer request when circumstances permit, unless noted otherwise in the Equipment Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Aaron Fowles (469) 292-1097 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Parts Ordering Process – Non SET and GST Parts Ordering Process It is possible that parts for this campaign are either required to be ordered in Campaign Part Order Request (CPOR) on Service Lane, or have been placed on Manual Allocation Control (MAC) due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. S a f e t y R e c a l l 2 1 T A 1 0 ( R e m e d y ) – D – P a g e | 5 © 2022 Toyota Motor Sales, USA NOTE: PARTS ARE NEEDED BASED ON VEHICLE INSPECTION Refer to the Technical Instructions for more details. Due to the wide range of model years involved, Toyota requests that dealers search for the applicable parts below using the EPC to ensure the correct part numbers are ordered. Part Number Part Description Quantity The parts below are only needed if the Steering Gear Assembly was found to be affected during inspection. Use EPC for Exact Part Number Power Steering Gear Assembly 1 Cotter Pin (Tie Rod Ends) 2 *Cotter Pin (4wd Only) 2* *Front Axle Snap Rings (4wd Only) 2 *Front Differential Drain Plug Gasket (4wd Only) 1* *Front Differential Fill Plug Gasket (4wd Only) 1* **Hardware Kit (Only If TRD Skid Plate Equipped) 1 00718-ATF00 Power Steering Fluid (Quarts) 3 The parts below are only needed if damage is found during inspection. Use EPC for Exact Part Number Reservoir Assy, Vane Pump Oil 1 Cooler Sub-Assy, Power Steering Oil, No.1 1 Hose, Oil Reservoir To Pump, No.1 1 Tube Assy, Pressure Feed 1 Pump Assy, Vane 1 Gasket, Pressure Port, No 1 1 O-Ring (For Radiator Drain Cock) 1 Tundra Coolant 3 Gallons Sequoia Coolant 4 Gallons *Parts only required for Four Wheel Drive **Parts only required for TRD Skid Plate Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels: • T453 Toyota Suspension, Steering, and Handling Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. S a f e t y R e c a l l 2 1 T H 0 1 ( R e m e d y N o t i c e ) – D – P a g e | 6 © 2022 Toyota Motor Sales, USA Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Parts Recovery Procedures All parts replaced as part of this Equipment Recall must be turned over to the parts department until appropriate disposition is determined. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. S a f e t y R e c a l l 2 1 T A 1 0 ( R e m e d y ) – D – P a g e | 7 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedures Warranty Reimbursement Procedure Inspect Steering Gear Assembly to Confirm if AffectedCoveredCampaign completed, return the vehicle to the customerNo further action requiredNot ..Covered..Not AffectedInspect Power Steering System for DamageAffectedVerify Vehicle Eligibility1. Confirm vehicle VIN matches the RO.2. Check Vehicle Inquiry System for Campaign eligibility.3. Confirm the customer requested inspection because they had their Power Steering Gear Assembly replaced between August 5th, 2021 and February 18, 2022 or they are unable to confirm the repair history and are requesting inspection. No Damage Found Damage FoundReplace Steering GearReplace Steering Gear, PS Pump, PS Lines, and PS Cooler S a f e t y R e c a l l 2 1 T H 0 1 ( R e m e d y N o t i c e ) – D – P a g e | 8 © 2022 Toyota Motor Sales, USA Inspection Only Op Code Description Flat Rate Hours 21H01A Inspect Steering Gear Assembly – Not Affected (All model/MYs) 0.4 Repair Op Codes Note: The Op Codes are grouped by model, model year, and drivetrain. Please locate the type of vehicle in red text in the table first, then pick the applicable repair OP codes. Op Code Description Flat Rate Hours Tundra 2WD 07-09MY 21H01B Inspect + Replace Steering Gear (Tundra 2WD 07MY-09MY) 10.7 21H01K Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Tundra 2WD 07MY-09MY) 14.5 Tundra 2WD 10MY-21MY 21H01C Inspect + Replace Steering Gear (Tundra 2WD 10MY-21MY) 3.7 21H01L Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Tundra 2WD 10MY-21MY) 7.5 Sequoia 2WD 08MY-09MY 21H01D Inspect + Replace Steering Gear (Sequoia 2WD 08MY-09MY) 11.4 21H01M Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Sequoia 2WD 08MY-09MY) 15.5 Sequoia 2WD 10MY-22MY 21H01E Inspect + Replace Steering Gear (Sequoia 2WD 10MY-22MY) 3.9 21H01N Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Sequoia 2WD 10MY-21MY) 8.0 Tundra 4WD 07MY-09MY 21H01F Inspect + Replace Steering Gear (Tundra 4WD 07MY-09MY) 11.1 21H01P Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Tundra 4WD 07MY-09MY) 14.9 Tundra 4WD 10MY-21MY 21H01G Inspect + Replace Steering Gear (Tundra 4WD 10MY-21MY) 4.9 21H01Q Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Tundra 4WD 10MY-21MY) 8.7 Sequoia 4WD 08MY-09MY 21H01H Inspect + Replace Steering Gear (Sequoia 4WD 08MY-09MY) 11.4 21H01R Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Sequoia 4WD 08-09MY) 15.5 Sequoia 4WD 10MY-22MY 21H01J Inspect + Replace Steering Gear (Sequoia 4WD 10MY-22MY) 5.5 21H01S Inspect + replace Steering Gear + PS Pump/ Lines/ Cooler (Sequoia 4WD 10MY-22MY) 9.6 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • A loaner vehicle or alternative transportation through the Toyota Rent-A-Car (TRAC) program can be claimed up to a maximum of 2 days as a sublet type “RT” under Op Code 21H01B, 21H01C, 21H01D, 21H01E, 21H01F, 21H01G, 21H01H, 21H01J, 21H01K, 21H01L, 21H01M, 21H01N, 21H01P, 21H01Q, 21H01R, and 21H01S o For rentals that exceed the maximum number of allowable days and/or dollars per day, refer to the Toyota Transportation Assistance Policy (TTAP) for DSPM authorization requirements. o Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Towing can be claimed under Op Code 21H01B, 21H01C, 21H01D, 21H01E, 21H01F, 21H01G, 21H01H, 21H01J, 21H01K, 21H01L, 21H01M, 21H01N, 21H01P, 21H01Q, 21H01R, and 21H01S for a maximum of $250 as sublet type “TW” in the event the customer experiences the condition . o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. S a f e t y R e c a l l 2 1 T A 1 0 ( R e m e d y ) – D – P a g e | 9 © 2022 Toyota Motor Sales, USA Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched19TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions RecallG= Consumer AdvisoryH = Equipment Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA EQUIPMENT RECALL 21TH01 (Remedy Notice) Potentially Defective Power Steering Gear Assemblies NHTSA Recall No. 21E-103 Frequently Asked Questions Original Publication Date: February 18, 2022 Q1: What is the condition? A1. If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash. Q1a: Are there any warnings that this condition exists? A1a: If this condition occurs, some customers may experience a pop sound, grinding noise, increased steering effort, or observe a power steering fluid leak on the floor. Q1b: What should I do if the condition occurs on my vehicle? A1b: If a popping sound or grinding noise is heard, and/or you experience increased steering effort while operating the vehicle, stop the vehicle in a safe area at the earliest opportunity and contact your local Toyota dealer for assistance. Q2: What is Toyota going to do? A2: Toyota will send and owner notification to owners of vehicles which could have been repaired using the defective parts during service. Toyota will send the owner notification by late February. Owners will be requested to review their service records and identify if they have had a Power Steering Gear Assembly replaced on their vehicle between August 5, 2021 and February 18, 2022. Q2a: What if I have NOT had my Power Steering Gear Assembly replaced between August 5, 2021 and February 18, 2022? A2a: There is no further action required as your vehicle is not affected. Q2b: What if I had my Power Steering Gear Assembly replaced between August 5, 2021 and February 18, 2022? A2b: Toyota dealers will inspect the power steering gear assembly and if necessary, replace it FREE OF CHARGE. Q2c: What if I’m not sure if I had my Power Steering Gear Assembly replaced between August 5, 2021 and February 18, 2022? A2c: Toyota dealers will inspect the power steering gear assembly and if necessary, replace it FREE OF CHARGE. Q3: Which vehicles may have received defective parts covered by this Equipment Recall? A3: The following model and model year vehicles could have received a part covered by this Equipment Recall. Model Name Model Year Tundra 2007-2021 Sequoia 2008-2022 FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q4: How long will the repair take? A4: The inspection will take approximately 45 minutes. If it is determined that your vehicle requires Power Steering Gear Assembly replacement it will take approximately 4-15 hours to complete depending on the vehicle configuration and inspection results. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. Q5: How does Toyota obtain my mailing information? A5: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q6: What if I have additional questions or concerns? A6: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. TOYOTA This notice applies to your vehicle: [VIN] URGENT EQUIPMENT RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. IMPORTANT EQUIPMENT RECALL (Remedy Notice) Potentially Defective Power Steering Gear Service Replacement Assemblies NHTSA Recall No. 21E-103 Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in 151 Power Steering Gear Assembly Replacement Parts that could have been installed in any 2007-2021 Model Year Tundra vehicle or 2008-2022 Model Year Sequoia Vehicle after August 5, 2021. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner of a vehicle on which an involved steering gear assembly could have been installed if your vehicle has had a steering gear repair since August 5, 2021. What is the condition? If an involved service replacement part is installed in a vehicle, it can leak power steering fluid due to a manufacturing error. If a sufficient amount leaks, power steering assist can be suddenly lost. While manual steering remains functional, the loss of power steering assist may increase the steering effort needed and can increase the risk of a crash. What should you do? If you have had your steering gear replaced since August 5th, 2021 (for example, as a part of a mechanical or collision repair), please contact any authorized Toyota dealer to schedule an appointment to have your vehicle inspected. To find a dealer near you, visit www.toyota.com/dealers. For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle. If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. What will Toyota do? If you had your Power Steering Gear Assembly replaced since August 5, 2021 or are unsure if the steering gear was replaced, any authorized Toyota dealer will inspect the power steering gear assembly and, if found to be involved, replace it FREE OF CHARGE. This is an important Equipment Recall The inspection will take approximately 45 minutes. If it is determined that your vehicle requires steering gear assembly replacement, it will take approximately 4-15 hours to complete depending on vehicle configuration and inspection results. However, depending on the dealer’s work schedule, it may be necessary to make your vehicle available for a longer period of time. If you hear a popping sound or grinding noise, and/or you experience increased steering effort while operating the vehicle, stop the vehicle in a safe area at the earliest opportunity and contact your local Toyota dealer for assistance. If the vehicle is experiencing the condition described and you are unable to drive the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pickup. What if you have not had your steering gear replaced since August 5th, 2021? Toyota is sending notification to owners of vehicles which could have been repaired using an involved steering gear assembly replacement part. If you have owned your vehicle since August 5th, 2021 and HAVE NOT had your steering gear replaced since August 5th, 2021, there is no action required by you. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/recall/update-info-toyota. You will need your full 17-digit Vehicle Identification Number (VIN) to input the new information. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA © 2022 Toyota Motor Sales, USA – Version 3a TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469)292-4000 CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM This form is not applicable for new vehicles in dealership inventory and TCUV units. This vehicle is involved in a Safety Recall. At this time, remedy parts are not available and the remedy has NOT been performed. I understand that the vehicle will need to be returned to an authorized Toyota dealer to have the remedy performed at NO CHARGE when the remedy is available. Customer Signature Toyota recommends that you register with the Toyota Owners Community at https://www.toyota.com/owners/ and regularly check recall applicability using www.toyota.com/recall or www.safercar.gov. You will need to input your 17-digit Vehicle Identification Number (VIN). Model Model Year Customer Information Customer Name Customer Email Customer Address Home Phone # Mobile Phone # Date Please provide this information so that Toyota or your dealer can notify you when the remedy becomes available. This information will only be used for campaign communications. If you’d like to update your preferred contact information in the future, visit www.toyota.com/ownersupdate or contact us at 1-888-270-9371. Dealer Information Dealer Name/Address Dealer Code Dealer Phone Number Dealer Staff Name Dealer Staff Signature VIN Campaign Code
***************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21E-103 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : DEC 23, 2021 NHTSA Recall No. : 21E-103 Manufacturer Recall No. : 21TH01 Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 151 Estimated percentage with defect : 25 % Equipment Information : Brand / Trade 1 : JTEKT Model : Gear Assy, Power Steering Part No. : 44250-0C160 Size : NR Function : NR Descriptive Information : (1) The production ranges are estimated based on the available information received from the supplier. Not all equipment produced in this range were sold in the U.S. (2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production period. The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed. Note: Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report. If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions. Production Dates : JUL 26, 2021 – OCT 21, 2021 Part 573 Safety Recall Report 21E-103 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 2 : JTEKT Model : Gear Assy, Power Steering Part No. : 44250-0C131 Size : NR Function : NR Descriptive Information : (1) The production ranges are estimated based on the available information received from the supplier. Not all equipment produced in this range were sold in the U.S. (2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production period. The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed. Note: Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report. If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions. Production Dates : JUL 26, 2021 – OCT 21, 2021 Brand / Trade 3 : JTEKT Model : Gear Assy, Power Steering Part No. : 44250-0C170 Size : NR Function : NR Descriptive Information : (1) The production ranges are estimated based on the available information received from the supplier. Not all equipment produced in this range were sold in the U.S. (2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production period. The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed. Note: Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report. If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions. Production Dates : JUL 26, 2021 – OCT 21, 2021 Part 573 Safety Recall Report 21E-103 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 4 : JTEKT Model : Gear Assy, Power Steering Part No. : 44250-0C121 Size : NR Function : NR Descriptive Information : (1) The production ranges are estimated based on the available information received from the supplier. Not all equipment produced in this range were sold in the U.S. (2) This issue only involves certain power steering gear assemblies that were machined by a specific piece of equipment at a specific supplier during a specific production period. The involved power steering gear assemblies are the only assemblies that may have been distributed as service parts and for which Toyota does not have information identifying a specific vehicle in which they may have been installed. Note: Toyota estimates that 25% of the involved service parts may contain a groove of an incorrect shape where the circlip is installed because one of the four pieces of equipment that machine this groove had the damaged teeth on the cutting tool, as further described in this report. If installed in a vehicle, whether this issue will cause a sufficient amount of power steering fluid leaking due to the circlip becoming disengaged from this groove and lead to a sudden loss of power steering assist depends on the vehicle driving conditions. Production Dates : JUL 26, 2021 – OCT 21, 2021 Description of Defect : Description of the Defect : The subject power steering gear assemblies are service parts designed for 2007-2021 Toyota Tundra and 2008-2022 Toyota Sequoia which have a power steering system where hydraulic pressure is applied through power steering fluid entering the gear assembly. An oil seal, an end stopper, and a circlip are used to contain the hydraulic fluid within the gear assembly. During a specific production period at the supplier, one of the four pieces of equipment that machine the groove in the gear assembly where the circlip is installed was not creating a groove of the correct shape. When the circlip is installed in a groove of an incorrect shape created by this piece of equipment, the circlip may not be able to hold the oil seal and end stopper in position. This can result in oil leaking from the gear assembly. After a sufficient amount of oil has leaked, it is possible that a sudden loss of power steering assist may occur. In this condition, the steering system will revert to manual steering mode, and steering control can be maintained at all times. However, suspension of power steering assist results in increased steering effort at low vehicle speeds and increases the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : After a sufficient amount of oil has leaked, it is possible that a sudden loss of Part 573 Safety Recall Report 21E-103 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : power steering assist may occur. In this condition, the steering system will revert to manual steering mode, and steering control can be maintained at all times. However, suspension of power steering assist results in increased steering effort at low vehicle speeds and increases the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name : Gear Assy, Power Steering Component Description : Hydraulic Rack & Pinion Steering Gear Component Part Number : 44250-0C160 Component Name : Gear Assy, Power Steering Component Description : Hydraulic Rack & Pinion Steering Gear Component Part Number : 44250-0C131 Component Name : Gear Assy, Power Steering Component Description : Hydraulic Rack & Pinion Steering Gear Component Part Number : 44250-0C170 Component Name : Gear Assy, Power Steering Component Description : Hydraulic Rack & Pinion Steering Gear Component Part Number : 44250-0C121 Supplier Identification : Component Manufacturer Name : JTEKT North America Corporation Address : 7 Research Drive Greenville South Carolina 29607 Part 573 Safety Recall Report 21E-103 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Country : United States Chronology : See attached Part 573 Defect Information Report for the full chronology. Description of Remedy : Description of Remedy Program : All potential owners of vehicles that the subject parts are designed to fit will be notified by first class mail. They will be provided instructions on how to identify whether their vehicle may have been equipped with an involved service part, or they can take their vehicle to a Toyota dealer to complete this check. If an affected power steering gear assembly has been installed, Toyota dealers will replace it with a new one at no cost to owners. As the owner notification letters will be mailed out well within the active period of the Toyota Limited Warranty for Parts and Accessories applicable to the involved service parts, all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to owners of the affected service parts will occur by February 21, 2022. A copy of the draft owner notification will be submitted as soon as it is available. Notifications to distributors/dealers will be sent on December 23, 2021. Copies of dealer communications will be submitted as they are issued. Planned Dealer Notification Date : DEC 23, 2021 – DEC 23, 2021 Planned Owner Notification Date : FEB 21, 2022 – FEB 21, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Part 573 Safety Recall Report 21E-103 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported
***************************************************************************************************************
SEOCONTENT-END