SAFETY RECALL 20TA02 – Vehicle May Stall During Driving at Higher Speed – 2014-2020 Toyota

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November 4, 2020 NHTSA CAMPAIGN NUMBER: 20V682000

Fuel Pump May Fail

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V682

Manufacturer Toyota Motor Engineering & Manufacturing

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 1,517,721

 

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

 

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota’s number for this recall is 20TA02. Lexus’ number for this recall is 20LA01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Condition

The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash.

 

Remedy

Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE.

 

Sienna Mobility Vehicles, Toyota-Authorized Conversion

Sienna vehicles that have been converted for wheelchair accessibility by a Toyota-authorized mobility conversion company are eligible to have the remedy performed. Refer to the Technical Instructions on TIS for the remedy procedure instructions.

  • Dealers should confirm in TIS / Service Lane if a mobility vehicle has been converted by an authorized company as shown below:
  • In rare cases, Sienna vehicles converted by an authorized company may not appear in Toyota’s records and; therefore, may not appear on TIS / Service lane as shown above. These vehicles should still have the remedy performed per the Technical Instructions.
  • Below is the list of companies that are authorized by Toyota to convert Sienna vehicles for wheelchair accessibility.
    • The Braun Corporation (BraunAbility)
    • Vantage Mobility International (VMI)

 

Sienna Mobility Vehicles, Non-Toyota-Authorized Conversion

Sienna vehicles that have been converted for wheelchair accessibility by a non-Toyota authorized mobility conversion company have undergone an unauthorized modification to the factory condition of the vehicle. These modifications may make it difficult or impossible to apply the remedy in their current condition. Toyota does not recommend modifying vehicles and cannot evaluate how any aftermarket, non-Toyota approved parts and/or modifications could affect a vehicle’s performance.

Subject to individual review by the dealer and notwithstanding Toyota’s recommendation, some dealers may be willing to perform the Safety Recall remedy with the vehicle in its current modified condition. If your dealership is willing to do so, the customer may be responsible for the cost of parts and/or labor not otherwise covered by Toyota’s Safety Recall. Toyota provides the specific remedy parts, differential oil (AWD-only), and covers 2.6 – 2.7 hours of dealership labor expenses. The customer is responsible to pay any additional charges for parts and/or labor which are the result of the vehicle’s non-Toyota-approved modifications.

Toyota is not responsible for later performance problems the vehicle may have that are the result of the nonToyota-approved vehicle modifications.

If the dealer decides it cannot complete the repair on a non-authorized conversion due the modifications in that case, the dealer may advise the customer that they have the option of contacting the conversion company for direction. Although the conversion company may or may not be able to provide a solution for the customer, the conversion company may, in the alternative, remove the fuel tank and fuel suction tube assembly, at the customer or conversion company’s expense. In this case, the Toyota dealer could then be able to install the remedy low-pressure fuel pump into the fuel suction tube assembly free-of-charge. The re-installation of the fuel suction tube assembly and fuel tank into the vehicle would need to be performed at the customer or conversion company’s expense by the conversion company in this case. 

 

Covered Vehicles

There are now approximately 2,768,500 vehicles covered by this Safety Recall. Approximately 20,750 vehicles involved in this Safety Recall were distributed to Puerto Rico. Refer to the covered vehicles summary attached near the bottom of this document for additional details on the covered vehicles.

 

Certain 2018 – 2019 model year 4Runner and 2018 – 2019 model year Land Cruiser Vehicles are Included in this Recall

Out of an abundance of caution, Toyota originally included certain 2018 – 2019 model year 4Runner and 2018 – 2019 model year Land Cruiser vehicles in the recall population when this recall was first initiated on January 13, 2020.   On March 4, 2020, Toyota amended the recall population based on its understanding of the factors necessary to cause the recall condition.  Based on information available at that time, the models in the table below were removed from the recall.

Toyota continued to investigate the issue and new information from the investigation indicated that the previous method for evaluating the combination of factors leading to this condition resulted in the exclusion of vehicles from the recall that should have been included.  Thus, Toyota further expanded the recall population on October 28, 2020 and the vehicles in the table below (previously removed in March) are included.

Owners may have received an interim letter in late February 2020; however, Toyota sent a subsequent letter to owners of these vehicles between late April 2020 and early May 2020 explaining that they were not involved in this recall based on the information available at that time.  Toyota has re-notified the owners of these vehicles to advise them that they are now involved in this recall and explained this situation.

 


Multiple Models and Model Years
Vehicle May Stall During Driving at Higher Speed
NHTSA Recall No. 20V-012

Frequently Asked Questions
Original Publication Date: June 18, 2020

 

Q1: What is the condition?

The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash.

 

Q1a: Are there any symptoms/warnings of the condition?

Drivers may experience rough engine running, warning lights or messages on the instrument panel, engine no start, and loss of motive power.

 

Q1b: Which warning lights and messages may be displayed if the condition is present?

If the condition were to occur, the malfunction indicator lamp (MIL) shown below, may illuminate in the instrument panel cluster. In addition to the malfunction indicator lamp, other warning lamps and messages may also be displayed. The specific lamp(s) and message(s) that is/are displayed may vary depending upon the specific model of vehicle.


Note:
The malfunction indictor lamp (MIL) and other lamps and messages can be displayed for other issues unrelated to this Safety Recall.

 

Q2: What is Toyota going to do?

Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE.

 

Q2a: Why were additional vehicles added on December 18, 2020?

Toyota discovered a clerical error that resulted in certain 2019 Sequoia, 2019 Tacoma, and 2019 Tundra vehicles not being included in the October 28, 2020 amendment.

 

Q2b: Why did Toyota expand this recall on October 28, 2020?

Toyota continued to investigate the issue and new information from the investigation indicated that the previous method for evaluating the combination of factors leading to this condition resulted in the exclusion of vehicles from the recall that should have been included. Thus, Toyota further expanded the recall population on October 28, 2020.

 

Q2c: Why was my vehicle removed from this recall on March 4, 2020, but added back to the recall on October 28, 2020?

Out of an abundance of caution, Toyota originally included certain 2018 – 2019 model year 4Runner and 2018 – 2019 model year Land Cruiser vehicles in the recall population when this recall was first initiated on January 13, 2020.  On March 4, 2020, Toyota amended the recall population based on its understanding of the factors necessary to cause the recall condition.

Based on information available at that time, certain vehicles were removed from the recall.

Toyota continued to investigate the issue and new information from the investigation indicated that the previous method for evaluating the combination of factors leading to this condition resulted in the exclusion of vehicles from the recall that should have been included.  Thus, Toyota further expanded the recall population on October 28, 2020 and certain vehicles, that were previously removed, have been included in the recall.

 

Q3: Which and how many vehicles are covered by this Safety Recall?

When this Safety Recall was first announced on January 13, 2020, there were approximately 564,300
vehicles covered. On March 4, 2020, this Safety Recall was amended and covered a total of approximately 1,433,050 vehicles. On October 28, 2020, this Safety Recall was amended to include a total of approximately 2,760,500 vehicles. On December 18, 2020, this Safety Recall was amended to include a total of approximately 2,768,500 vehicles.

 

List of Toyota Models/Model Years Included as of October 28, 2020

Model Name Model Year Production Period Approximate UIO
4Runner 2014 – 2015 Early September 2013 – Mid-February 2015 112,500
4Runner 2018 – 2019 Late May 2018 – Early April 2019 121,400
Avalon 2018 – 2020 Early April 2018 – Early October 2019 33,700
Camry 2018 – 2020 Mid-November 2017 – Mid-February 2019 590,800
Corolla 2018 – 2020 Mid-October 2017 – Early July 2019 371,300
Corolla Hatchback 2019 Mid-June 2018 – Early November 2018 10,300
Highlander 2017 – 2019 Early July 2017 – Early December 2019 519,500
Land Cruiser 2014– 2015 Early September 2013 – Mid-March 2015 4,500
Land Cruiser 2018 – 2019 Mid-July 2018 – Early April 2019 2,800
RAV4 2019 – 2020 Early October 2018 – Early October 2019 187,500
Sequoia 2018 – 2020 Early April 2018 – Late July 2019 14,800
Sienna 2017 – 2020 Early September 2017 – Early September 2019 166,300
Tacoma 2017 – 2020 Early September 2017 – Mid-September 2019 502,450
Tundra 2018 – 2020 Early April 2018 – Mid-July 2019 113,450
FJ Cruiser 2014 Early September 2013 – Early August 2014 17,200

 

Q3a: Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.?

Yes, there are approximately 587,790 total Lexus vehicles now covered by this Safety Recall. The following vehicles are covered:

• 2018 – 2020 ES 350 • 2014 – 2015 IS 350 • 2018 – 2019 NX 300
• 2017 GS 200t • 2018 – 2019 IS 350 • 2017 RC 200t
• 2018 – 2019 GS 300 • 2018 – 2020 LC 500 • 2018 – 2019 RC 300
• 2013 – 2015 GS 350 • 2018 – 2020 LC 500h • 2015 RC 350
• 2017 – 2019 GS 350 • 2018 – 2020 LS 500 • 2018 – 2019 RC 350
• 2014 – 2015 GX 460 • 2018 – 2019 LS 500h • 2018 – 2020 RX 350L
• 2018 – 2019 GX 460 • 2013 – 2015 LS 460 • 2017 – 2020 RX 350
• 2014 IS F • 2014 – 2015 LX 570 • 2019 UX 200
• 2017 IS 200t • 2018 – 2019 LX 570
• 2018 – 2019 IS 300 • 2015 NX 200t

 


Q4:
How long does the repair take?

The repair will range from approximately one and one half to three and one half hours depending upon the vehicle model. Refer to the table below for the estimated repair time for each model for which the remedy is available.

Model Approximate Repair Time
Tundra One and one half hours
Sequoia
Camry
Avalon
Corolla / Corolla Hatchback
FJ Cruiser Two hours
Tacoma
4Runner Two and one half hours
Sienna
Land Cruiser
Highlander Approximately three and one half hours. If your vehicle is not equipped with engine Stop & Start system, the remedy should take approximately two and one half hours
Rav4 Approximately two and one half hours. If your vehicle is not equipped with engine Stop & Start system, the remedy should take approximately one and one half hours

 

Q5: Are Sienna vehicles that have been converted for wheelchair accessibility able to have the remedy performed?

The remedy, once available, can be applied to Sienna vehicles that have been converted for wheelchair accessibility by a Toyota-authorized mobility conversion company. Conversion of Sienna vehicles using non-Toyota-approved parts and/or accessories may make is difficult or impossible for a dealer to install the remedy parts for this Safety Recall.

 

Q5a: Who are the companies that have been authorized by Toyota to convert Sienna vehicles for wheelchair accessibility?

Below is the list of companies that offer Toyota-authorized conversions for Sienna vehicles for wheelchair accessibility.

  • The Braun Corporation (BraunAbility)
  • Vantage Mobility International (VMI)

 

Q5b: What if my vehicle is converted by a non-authorized mobility conversion?

Sienna vehicles that have been converted for wheelchair accessibility by a non-Toyota authorized mobility conversion company have undergone an unauthorized modification to the factory condition of the vehicle. These modifications may make it difficult or impossible to apply the remedy in their current condition. Toyota does not recommend modifying vehicles and cannot evaluate how any aftermarket, non-Toyota approved parts and/or modifications could affect a vehicle’s performance.

Subject to individual review by the dealer and notwithstanding Toyota’s recommendation, some dealers may be willing to perform the Safety Recall remedy with the vehicle in its current modified condition. If your dealership is willing to do so, the customer may be responsible for the cost of parts and/or labor not otherwise covered by Toyota’s Safety Recall. Toyota provides the specific remedy parts, differential oil (AWD-only), and covers 2.6 – 2.7 hours of dealership labor expenses. The customer is responsible to pay any additional charges for parts and/or labor which are the result of the vehicle’s non-Toyota-approved modifications.

Toyota is not responsible for later performance problems the vehicle may have that are the result of the non-Toyota-approved vehicle modifications.

 

Q6: What if I previously paid for repairs related to this Safety Recall?

Reimbursement consideration instructions will be provided in the owner letter.

 

Q7: How does Toyota obtain my mailing information?

Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct.

 

Q8: What if I have additional questions or concerns?

If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.

 


TECHNICAL INSTRUCTIONS
FOR
SAFETY RECALL 20TA02
VEHICLE MAY STALL DURING DRIVING AT HIGHER SPEED

Vehicle May Stall During Driving At Higher Speed – 2014-2020 Toyota

 

SAFETY RECALL 20TA02 – Vehicle May Stall During Driving at Higher Speed – 2014-2020 Toyota

 


TECHNICAL INSTRUCTIONS
FOR
SAFETY RECALL 20TA02
VEHICLE MAY STALL DURING DRIVING AT HIGHER SPEED
2017 – 2020 SIENNA MOBILITY VEHICLES

Vehicle May Stall During Driving At Higher Speed – 2017-2020 Toyota Sienna Mobility Vehicles

 

SAFETY RECALL 20TA02 – Vehicle May Stall During Driving at Higher Speed – 2014-2020 Toyota

 


 

Description of Problem:

The subject vehicles are equipped with a low-pressure fuel pump, located in the fuel tank, that supplies fuel pressure to the fuel injection system.  These fuel pumps may include impellers which have been manufactured with lower density.  If these impellers are also (1) of a type with lower surface strength or (2) of a different type but were exposed to production solvent drying for longer periods of time, higher levels of surface cracking may occur.  In this condition, excessive fuel absorption may occur, resulting in increased impeller deformation.  In some cases, the impeller may deform to a point that creates sufficient interference with the fuel pump body to cause the fuel pump to become inoperative.  An inoperative fuel pump due to these conditions could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed.  However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash.

 

Chronology of Principal Events:

 

June 2019 – August 2019

In early June 2019, Toyota observed an increase in field reports related to the low pressure fuel pumps produced by the supplier.  These reports indicated that customers alleged rough engine running, engine no start, and/or loss of motive power while driving at low speed (less than 20 mph) and occurred more commonly in areas of the southern U.S. with hotter climates.

 

In mid-June, Toyota began an investigation, including the recovery of failed parts from the field.  The supplier began inspection and analysis of the recovered parts and identified impeller deformation inside the fuel pump assembly due to more fuel absorption into the impeller material, with signs of binding/interference between the pump impeller and the pump casing/cover.  A further analysis of failed impellers was conducted, and it was confirmed that the failed impellers had a lower density.  Generally, impellers with lower density are more susceptible to fuel absorption.

 

As part of ongoing parts analysis, an additional observation was made of cracking to the impeller surface.  To understand the relationship between surface cracks and pump failure, Toyota began an investigation to identify factors potentially contributing to cracking.

 

September 2019 – December 2019

As part of the investigation, Toyota hypothesized that solvent used during the manufacturing process was a factor in fuel pump impeller cracking and began duplication testing.  During the testing, cracks occurred on the surface of the impellers as the solvent dried over time.  However, the duplication test could not match impeller crack that was observed in the parts recovered from the field.

 

Toyota also conducted vehicle testing to understand potential failure modes of incidents identified in the field.  Starting with a review of operation parameters to support duplication, recovered failed parts were installed in a Toyota fleet vehicle.  After confirming that no DTC was initially present, the vehicle was parked for a period of time and then started; low fuel pressure was detected.  Shortly thereafter, the check engine light and master warning were displayed.  The vehicle was then driven until a rough running condition/loss of power became noticeable, and vehicle speed was gradually reduced until low speed engine stall occurred.  The vehicle returned to normal operation immediately after restarting it.

 

This evaluation suggested that this issue occurs at lower speeds, but Toyota continued to investigate whether this condition could lead to a loss of motive power at higher speeds.  As part of this investigation, a manual review of available freeze frame data from all field incidents was done.  Based on a detailed analysis of these data, three alleged cases were identified where loss of motive power occurred at higher speed (>20mph).

 

January 9, 2020

While continuing its investigation into the cause of impeller swelling, Toyota could not rule out the possibility of loss of motive power at higher speeds in the subject vehicles.  Therefore, the decision was made to conduct a voluntary safety recall campaign.

 

January 13, 2020

Toyota filed a Part 573 report.

 

January – mid February 2020

As observed in Toyota’s earlier study of low density impellers combined with drying solvent, cracks could not be duplicated to a level observed in the recovered parts.  Thus, it was concluded that these conditions alone could not create impeller swelling and deformation which could result in sufficient impeller interference with the fuel pump body, causing the pump to become inoperative.

 

Toyota continued investigating whether there were other factors that could create cracks similar to those in the field recovered parts.  One factor considered was the potential for longer lead times and temperature variation during fuel pump transit to the vehicle assembly plant during which the fuel pump would be exposed to drying solvent.  Replication testing was done again with low density impellers, but with longer duration of dry solvent exposure and also temperature cycling.  As a result, cracking was observed and appeared similar to the level of cracking as the recovered parts from the field.

 

However, Toyota observed that some field cases involved impellers that had low density with similar cracks to other field cases, but experienced shorter lead times to the vehicle assembly plant (i.e., were not exposed to drying solvent for longer periods of time during production in the same manner as the pumps investigated above).  Thus, Toyota investigated a second factor, which was the surface strength of different pump impeller types.  Analyses were performed on impeller samples from the pump types that may have been produced with lower density material.  These analyses identified that the surface strength was low on one particular type.

Impellers of this type, produced with the lower density material, can experience higher levels of surface cracking even when exposed to shorter durations of solvent drying.

 

Based on the above activities, Toyota concluded that pumps produced with impellers of lower density that also contain either (1) a pump impeller of a type with lower surface strength or (2) a pump impeller that was exposed to production solvent drying for longer periods of time could experience the impeller cracking at a level that could lead to excessive fuel absorption and increased impeller deformation.  If impeller deformation results in sufficient interference with the fuel pump body, the fuel pump may become inoperative.

 

In parallel with the aforementioned investigation (beginning in mid-January), Toyota began an investigation to confirm that a fail-safe driving mode would occur in hybrid vehicles if this condition occurs.  The testing involved inducing an inoperative fuel pump condition on test vehicles.  During testing it was observed that the LS500h and LC500h could potentially experience a ready off condition instead of entering a fail-safe driving mode under specific testing circumstances.

 

Additional analysis was conducted on the hybrid system design.  This analysis compared design differences between hybrid systems used in the models being tested above.  Further refinements to the test methods were developed to understand if the initial testing reflected what could occur in the field if one of these hybrid models experienced this fuel pump condition.  Using the refined test methods, additional testing was done to cover all the hybrid models that may be equipped with a subject fuel pump.

 

Based on these results, it was determined that all hybrid vehicles equipped with the subject fuel pump, except LS500h/LC500h, would enter a fail-safe driving mode if this fuel pump condition occurs.  However, because the LS500h and LC500h vehicles use a hybrid system of a unique design that may use more electricity from the battery and use the engine less than earlier designs, there is a possibility that, under certain driving conditions, these vehicles may have a hybrid battery state of charge that would not allow the vehicle to enter a fail-safe driving mode if this fuel pump condition occurs.  Thus, it was determined that these models should be included in the recall population.

 

February 27, 2020

Based on the new information explained above, Toyota decided to amend recall 20V-012 [and Toyota filed its amendment on March 4, 2020].

 

March 19, 2020

Toyota filed an additional amendment to its Part 573 Report for recall 20V-012 to add certain Lexus GS300 and GS350 vehicles, that are equipped with the aforementioned fuel pumps, to the affected population.  Toyota had identified a clerical error that resulted in those vehicles not being included in the March 4, 2020 amendment.

 

April 9, 2020

Toyota had identified separate clerical errors that resulted in certain field reports from non-U.S. sources being included in the chronology in the March 4, 2020 amendment.  Thus, Toyota revised the relevant portion of Section 6, Chronology of Principal Events, in that document with the following information about the vehicles covered by this recall at this point:

“As of March 4, 2020, based on a diligent review of records, Toyota’s best engineering judgment is that there are 73 Toyota Field Technical Reports and 3,358 warranty claims that have been received from U.S. sources that relate or may relate to the fuel pump failure investigated in this chronology and which were considered in the decision to submit this report.”

 

April 2020 – September 2020

Toyota continued to monitor the field data and investigate whether vehicles outside the scope of recall 20V-012, that potentially received impellers of lower density, could experience the condition identified in the recall.  As a part of this effort, Toyota requested the supplier to continue examining the three factors (impeller density, impeller surface strength, and stress exposure through solvent drying) that can combine to create the condition in the recall.

 

The supplier first re-evaluated whether surface stress exposure could be affected by the variation in solvent amount applied on the impeller during the supplier’s manufacturing process.  As stress exposure in this case is affected by (1) the point in time the applied solvent has been absorbed by the impeller and begins drying, and (2) the rate at which the solvent dries, the supplier conducted a test where different levels of solvent were applied to the impeller and the impeller weight change was measured over time.  Based on the observed weight change over time, the supplier determined that (1) the point at which solvent absorption ends and solvent drying begins is not earlier than previously estimated; and (2) the rate at which solvent dries is not higher than previously estimated.  Thus, because the previously estimated drying time and drying rates were appropriate, the supplier determined that its previous estimates about the level of potential surface stress exposures were also appropriate and conveyed these results to Toyota.

 

In addition, the supplier re-evaluated its prior estimates about the potential levels of density in the affected impellers.  Because the impeller material contains three elements (resin, glass fiber, and calcium carbonate), but only one element (the resin) is susceptible to swelling, the supplier examined whether considering only the density of the resin is more appropriate.    Thus, the supplier developed a method to measure resin density by assessing the production variation of the amount of resin, glass fiber, and calcium carbonate between each impeller lot that could have used material of lower density.  Then the supplier conducted testing to quantify the content of glass fiber and calcium carbonate in representative impellers from each lot, which was then used to calculate the resin density.  Based on this methodology, it was determined that the resin density had a higher correlation to the occurrence of field cases confirmed through part recovery as compared to overall density.

 

The supplier also re-evaluated its prior measurements of the surface strength for the affected impeller types.  From this activity, the supplier observed that some test pieces previously used to assess surface strength had rougher surfaces due to the process used to cut the samples for testing.  Thus, the supplier evaluated whether the existence of a rough surface on the test pieces could affect the accuracy of the measurement.  The supplier then collected available impellers to re-test and confirm the prior measurements of minimum surface strength.  The results of these tests found that the potential range of surface strength measurements could be wider than previously measured and that a lower minimum surface strength than previously estimated could be possible.

 

September 2020 – October 2020

The supplier then conducted a simulation to estimate a minimum resin density threshold for each fuel pump type/lot, taking into account the existing information on solvent drying stress exposure and the latest information on each pump type’s surface strength.  This minimum resin density was then compared with resin density distribution of all affected impeller lots, and as a result, an additional pump type and additional suspect lots not included in the 20V-012 recall scope were identified.

 

October 22, 2020

Toyota decided to amend the vehicle population involved in recall 20V-012, as the previous method for evaluating the combination of factors leading to this condition resulted in the exclusion of vehicles from the recall that should have been included.

 

As of October 11, 2020, Toyota’s best engineering judgment is that there are 103 Toyota Field Technical Reports and 3,522 warranty claims that have been received regarding the newly identified vehicles included in this amendment from U.S. sources that relate or may relate to the fuel pump failure investigated in this chronology and which were considered in the decision to amend this report.

 

Description of Corrective Repair Action:

For all involved vehicles, Toyota and Lexus dealers will replace the fuel pump assembly with an improved one.

 


65 Affected Products

Vehicles

MAKE MODEL YEAR
LEXUS ES350 2018-2020
LEXUS GS 200T 2017
LEXUS GS 350 2017-2019
LEXUS GS300 2019
LEXUS GX460 2018-2019
LEXUS IS 300 2019
LEXUS IS 350 2019
LEXUS IS200T 2017
LEXUS LC500 2018-2020
LEXUS LC500H 2018-2020
LEXUS LS500 2018-2020
LEXUS LS500 H 2019
LEXUS LX570 2018-2019
LEXUS NX300 2018-2019
LEXUS RC 200T 2017
LEXUS RC 300 2019
LEXUS RC 350 2019
LEXUS RX350 2017, 2019-2020
LEXUS RX350L 2018-2020
LEXUS UX200 2019
TOYOTA 4RUNNER 2018-2019
TOYOTA AVALON 2019-2020
TOYOTA CAMRY 2018-2020
TOYOTA COROLLA 2020
TOYOTA COROLLA HATCHBACK 2019
TOYOTA HIGHLANDER 2017-2019
TOYOTA LAND CRUISER 2018-2019
TOYOTA RAV4 2019-2020
TOYOTA SEQUOIA 2019-2020
TOYOTA SIENNA 2017-2020
TOYOTA TACOMA 2017-2020
TOYOTA TUNDRA 2019-2020

 


65 Associated Documents

Manufacturer Notices(to Dealers,etc) – Toyota DATE July 1, 2021 TOPIC Technician qualifications to perform this recall have been updated

RCMN-20V682-3348.pdf 1477.205KB

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Manufacturer Notices(to Dealers,etc) – LexusToyota DATE July 1, 2021 TOPIC Technician qualifications to perform this recall have been updated

RCMN-20V682-0709.pdf 1423.007KB

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Manufacturer Notices(to Dealers,etc) – LEXUS DATE March 31, 2021 TOPIC • The remedy for Phase 11 vehicles is now available • Loaner Vehicle Reimbursement Procedure section has been updated

RCMN-20V682-0148.pdf 1395.791KB

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Manufacturer Notices(to Dealers,etc) – Lexus DATE April 22, 2021 TOPIC • Loaner Vehicle Reimbursement Procedure section has been updated

RCMN-20V682-9923.pdf 1430.722KB

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Remedy Instructions and TSB

RCRIT-20V682-6245.pdf 2807.997KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V682-7302.pdf 1092.62KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE TOPIC January 13, 2021 • Estimated Remedy Availability Timing has been updated for Highlander, RAV4 (Japan Prod), Camry (Japan Prod), Corolla and Corolla Hatchback • Owner Letter Mailing Date section has been updated • Loaner Vehicle Reimbursement Procedure section has been updated

RCMN-20V682-7095.pdf 1490.064KB

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Remedy Instructions and TSB

RCRIT-20V682-4910.pdf 4302.106KB

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Remedy Instructions and TSB

RCRIT-20V682-4730.pdf 1120.264KB

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Manufacturer Notices(to Dealers,etc) – Lexus DATE TOPIC January 13, 2021 • The remedy for Phase 6 vehicles is now available • Vehicles from Phase 10 have been consolidated to Phase 8 under Estimated Remedy Availability Timing table • Owner Letter Mailing Date section has been updated • Loaner Vehicle Reimbursement Procedure section has been updated

RCMN-20V682-3732.pdf 1516.98KB

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Manufacturer Notices(to Dealers,etc) – Lexus DATE TOPIC January 13, 2021 • The remedy for Phase 6 vehicles is now available • Vehicles from Phase 10 have been consolidated to Phase 8 under Estimated Remedy Availability Timing table • Owner Letter Mailing Date section has been updated • Loaner Vehicle Reimbursement Procedure section has been updated • Estimated Remedy Availability Timing has been updated for UX 200

RCMN-20V682-0178.pdf 1469.412KB

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Manufacturer Notices(to Dealers,etc) – Lexus December 11, 2020 • Estimated Remedy Availability Timing has been updated for vehicles added October 28, 2020 • The NHTSA recall no. applicable to the vehicles added October 28, 2020 has been added • The Owner Letter Mailing Date section of the Dealer Letter has been updated

RCMN-20V682-7883.pdf 1451.114KB

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Manufacturer Notices(to Dealers,etc) – December 11, 2020 Estimated Remedy Availability Timing has been updated for the vehicles added on October 28, 2020 • The NHTSA recall no. applicable to the vehicles added on October 28, 2020 has been added • The Owner Letter Mailing Date section of the Dealer Letter has been updated

RCMN-20V682-1731.pdf 2057.209KB

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ISSUED Owner Notification Letter(Part 577) – 24051_Lexus_20LA01_Exp_Rem

RCONL-20V682-7178.pdf 849.785KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE March 18, 2021 TOPIC • The remedy for Phase 10 vehicles is now available

RCMN-20V682-2731.pdf 1548.897KB

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Remedy Instructions and TSB

RCRIT-20V682-1962.pdf 4778.906KB

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Manufacturer Notices(to Dealers,etc) – LEXUS DATE March 18, 2021 TOPIC • The remedy for Phase 9 vehicles is now available

RCMN-20V682-7106.pdf 1474.193KB

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Remedy Instructions and TSB

RCRIT-20V682-0817.pdf 3193.381KB

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Manufacturer Notices(to Dealers,etc) – DATE: February 12, 2021 TOPIC: Estimated Remedy Availability Timing has been updated for LX 570 and 2019 NX 300

RCMN-20V682-3234.pdf 1472.588KB

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ISSUED Owner Notification Letter(Part 577) – 24054_Toy_20TA02_Cross-Mdl

RCONL-20V682-3044.pdf 1097.281KB

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Remedy Instructions and TSB

RCRIT-20V682-1599.pdf 4647.801KB

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Remedy Instructions and TSB

RCRIT-20V682-2725.pdf 4685.944KB

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Remedy Instructions and TSB

RCRIT-20V682-9458.pdf 1554.102KB

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Remedy Instructions and TSB

RCRIT-20V682-9184.pdf 4301.918KB

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Remedy Instructions and TSB

RCRIT-20V682-9813.pdf 2966.006KB

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Remedy Instructions and TSB

RCRIT-20V682-4200.pdf 4763.81KB

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Remedy Instructions and TSB

RCRIT-20V682-0563.pdf 3184.035KB

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Remedy Instructions and TSB

RCRIT-20V682-9878.pdf 3002.65KB

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Remedy Instructions and TSB

RCRIT-20V682-9159.pdf 4473.643KB

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Remedy Instructions and TSB

RCRIT-20V682-9492.pdf 4171.558KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE February 18, 2021 TOPIC • The remedy for Phase 7 vehicles is now available • Estimated Remedy Availability Timing has been updated for Sequoia and Tundra

RCMN-20V682-2309.pdf 1649.567KB

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December 18, 2020 AMENDED DEFECT INFORMATION REPORT (20V-012, 20V-682)

RMISC-20V682-4179.pdf 17.119KB

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Manufacturer Notices(to Dealers,etc) – DATE: December 18, 2020 TOPIC: Toyota has added approximately 8,000 vehicles to this Recall.

RCMN-20V682-3433.pdf 1491.431KB

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Manufacturer Notices(to Dealers,etc) – Lexus DATE February 18, 2021 TOPIC • The remedy for Phase 7 vehicles is now available

RCMN-20V682-0948.pdf 1473.251KB

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Manufacturer Notices(to Dealers,etc) – LEXUS DATE February 25, 2021 TOPIC • The remedy for Phase 8 vehicles is now available

RCMN-20V682-4544.pdf 1486.427KB

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Manufacturer Notices(to Dealers,etc) – Lexus DATE March 25, 2021 TOPIC • The remedy for Phase 10 vehicles is now available

RCMN-20V682-6265.pdf 1491.423KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE March 25, 2021 TOPIC • The remedy for Phase 11 vehicles is now available • Estimated Remedy Availability Timing has been updated for 4Runner

RCMN-20V682-3239.pdf 1542.576KB

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Manufacturer Notices(to Dealers,etc) – TOYOTA DATE February 25, 2021 TOPIC • The remedy for Phase 8 vehicles is now available

RCMN-20V682-5011.pdf 1558.689KB

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Manufacturer Notices(to Dealers,etc) – DATE: February 12, 2021 TOPIC: • Estimated Remedy Availability Timing has been updated for Land Cruiser and 2018-2020 Sienna (FWD) • Owner Letter Mailing Date Section has been updated

RCMN-20V682-8021.pdf 1553.778KB

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ISSUED Owner Notification Letter(Part 577) – 24054_Toy_20TA02_P181920

RCONL-20V682-1144.pdf 1101.267KB

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ISSUED Interim Owner Notification Letter(Part 577) – 24006_Toy_20TB02_Exp_Int

RIONL-20V682-8780.pdf 1092.62KB

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Remedy Instructions and TSB

RCRIT-20V682-1800.pdf 4026.309KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE TOPIC January 28, 2021 • The remedy for phase 6 vehicles is now available • Owner Letter Mailing Date Section has been updated

RCMN-20V682-7359.pdf 1493.87KB

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ISSUED Interim Owner Notification Letter(Part 577) – 24007_Lexus_20LB01_Exp_Int

RIONL-20V682-8862.pdf 845.714KB

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ISSUED Interim Owner Notification Letter(Part 577) – 24006_Toy_20TB02_ExpU_Int

RIONL-20V682-8913.pdf 1093.252KB

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ISSUED Interim Owner Notification Letter(Part 577) – 24007_Lexus_20LB01_ExpU_Int

RIONL-20V682-5302.pdf 848.858KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE March 11, 2021 TOPIC • The remedy for Phase 9 vehicles is now available • Estimated Remedy Availability Timing has been updated for 2017 Sienna (FWD) and RAV4 (USA Built)

RCMN-20V682-9495.pdf 1560.268KB

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Manufacturer Notices(to Dealers,etc) – Lexus DATE TOPIC January 28, 2021 • 2019 – 2020 ES 350 (Japan Built) vehicles are included in Phase 6 remedy

RCMN-20V682-4456.pdf 1471KB

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Remedy Instructions and TSB

RCRIT-20V682-9927.pdf 4792.641KB

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Remedy Instructions and TSB

RCRIT-20V682-6035.pdf 3264.308KB

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Remedy Instructions and TSB

RCRIT-20V682-7500.pdf 3274.1KB

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Recall Quarterly Report #2, 2021-2

RCLQRT-20V682-4324.PDF 211.268KB

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Manufacturer Notices(to Dealers,etc) – October 28, 2020 • Toyota has added approximately 1,327,800 vehicles to this Recall.

RCMN-20V682-5899.pdf 1298.068KB

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Defect Notice 573 Report

RCLRPT-20V682-3280.PDF 253.096KB

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Recall Acknowledgement

RCAK-20V682-2302.pdf 350.5KB

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Manufacturer Notices(to Dealers,etc) – October 28, 2020 • Toyota has added approximately 1,327,800 vehicles to this Recall.

RCMN-20V682-8202.pdf 1343.067KB

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Manufacturer Notices(to Dealers,etc) – October 28, 2020 • Toyota has added approximately 1,327,800 vehicles to this Recall.

RCMN-20V682-0847.pdf 1487.701KB

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Recall Acknowledgement

RCAK-20V682-2302.pdf 244.92KB

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November 4, 2020 Re: Amendment to Toyota and Lexus Safety Recall 20V-012

RMISC-20V682-0794.pdf 302.721KB

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Manufacturer Notices(to Dealers,etc) – October 28, 2020 Lexus has added approximately 190,000 vehicles to this Recall

RCMN-20V682-3302.pdf 1249.442KB

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Manufacturer Notices(to Dealers,etc) – DATE April 8, 2021 TOPIC • The remedy for Phase 12 vehicles is now available

RCMN-20V682-3463.pdf 1550.345KB

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Manufacturer Notices(to Dealers,etc) – Toyota DATE April 15, 2021 TOPIC • The remedy for Phase 13 vehicle is now available • Loaner Vehicle Reimbursement Procedure section has been updated

RCMN-20V682-0703.pdf 1465.805KB

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Remedy Instructions and TSB

RCRIT-20V682-5129.pdf 2572.251KB

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Recall Quarterly Report #1, 2021-1

RCLQRT-20V682-3062.PDF 211.269KB

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Recall Quarterly Report #3, 2021-3

RCLQRT-20V682-9317.PDF 211.361KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V682&docType=RCL

 


 

Bestseller No. 1
MAXODYNE® FTC Decarbonizer Ultimate Fuel Catalyst 1 Gal (3.78 L)
  • Deglaze & decoke engines
  • Reduce engine blow-by & oil use
  • Restore engine power and fuel economy
  • Significantly reduce harmful emissions
  • Prolong turbocharger life
Bestseller No. 2
Herb Decarboxylator Infuser 2 in 1 - Decarb Machine for Butter and Oil
  • ✅ Effortless Cleaning | Simply rinse off any residue for a quick clean-up. FCC approved for your safety.
  • ✅ Odorless Operation | Our decarboxylator, made from food-grade materials, ensures perfect odor control during decarboxylation.
  • ✅ Ample Capacity | The aluminum canister of this infuser activates up to 2 ounces of herb and products.
  • ✅ Smart and Simple | Straightforward 2 preset modes for infusion and decarboxylation, maximizing the results effortlessly.
  • ✅ Accurate Heating | The canister's wall and bottom heating ensure precise temperatures for optimal decarb.
Bestseller No. 3
Herb Decarboxylator Infuser 2 in 1-3oz Decarb Machine for Butter Infusion
  • ✅ Full-Coverage Heating | Precise heating for accurate decarboxylation. FCC approved for safe infusion and decarboxylation.
  • ✅ Odorless Process | Our decarboxylator ensures an odorless operation. Made from food-grade, No BPA materials.
  • ✅ Ample Capacity | Activate and infuse up to 3 ounces of herb. Cookbook included for culinary inspiration!
  • ✅ One-Click Operation | Achieve infusion and decarboxylation with a single button. Customize time and temperature as needed.
  • ✅ Easy Cleaning Canister | Dishwasher-safe, easy-to-rinse, and non-stick for a hassleless clean-up.
Bestseller No. 4
Bestseller No. 5
Decarboxylator and Infuser, Magic Herb Butter Maker Machine, Herb Oil Infuser Machine, Tincture Machine, Gummy Maker Machine, Herb Extractor, Decarb Box, Tincture Maker Kit, EdiOven
  • 🧈 🧁 MAKE DELICIOUS EDIBLES AT HOME – With a touch of a button, fully decarb & infuse your herbs into oil, butter, alcohol, tinctures, & more. Add infusions to any recipe for homemade gummies, candy, chocolate, coffee, juices, baked goods & more. Holds 2-3 grams to 1 ounce of dry botanicals
  • 🌿ALL IN 1 DECARBOXYLATOR & INFUSER - Enjoy a stronger final product by baking at exact decarb temperatures. Ovens can vary greatly & other extractors, butter makers, or oil infuser machines lack a decarb function. To get the full strength, your herbs must be precisely heated. If you skip decarboxylation, your infusion will be weak, only 10-25% activated
  • 🙌 EASY & ODOR FREE - Let the EdiOven Decarboxylator & Infuser do the work. Customize the temperature and time intervals for the specific needs of your material. Whether your making butter, oil, gummies, or tincture, you will love the silicone concentrate sleeve & glass stir stick accessories
  • 📗 RECIPES INCLUDED, SAVE Money. Spend more on your herbs and less on a decarb machine. Stop paying a fortune at the store, make your own butter, oil or tincture infusions. Use lecithin with your extractor or infusor and your own strain that works best for you
  • 💯1 YEAR WARRANTY: We stand behind our product. We also trust it with our own herbs. As long-time enthusiasts, our Detroit based team is always looking for a better way to enjoy
Bestseller No. 6
Ardent FX Mini 3-in-1 Decarboxylator Machine - Decarb and Bake with Ease - Works with Herbs, Butter, Tinctures, Oils, And Lotions - Portable & Easy to Use - Can Hold upto 1Oz Herbs and 6 Oz Oil
  • DECARB & INFUSE QUICKLY - Stop burning, over-heating and under-activating your herbs and flowers. Activate 97% of your plant with Ardent FX mini decarboxylator machine designed with high-grade material and the latest of kind patented technology. Decarb your herbs, and flowers and infuse with oil, butter, or MCT oil with just one click.
  • BAKE PRECISELY- DUAL TEMPERATURE SETTING: Adjust just the right temperature because the Ardent FX herbal infuser machine gives you two settings A1 and A2 and pre-set timing cycles to produce consistent & premium-grade batches. Heat precisely down to a single degree and max out the terpene content. One infusion button adds further convenience, simplicity, and precision to your tincture or infusion-making process.
  • MAKE EDIBLES ON AUTO-PILOT: Put an end to hours taking in decarboxylation and infuser process and juggling with a complex menu of settings and continually watching your product, Ardent FX gets your job done with one click because FX mini requires no prep time or additional substances.
  • PREMIUM CONSTRUCTION AND ELEGANT DESIGN: If you are looking for an oil infuser for herbs, flowers, and tinctures that stores easily on your counter, functions seamlessly, and looks classy, look no further than the Ardent decarb box because it's a stylish design, simple operation and high-end construction make it highly sought after decarb machine right now.
  • ONE-YEAR WARRANTY: We strongly believe that our US-made FX mini if used with care will remain the best cooking companion in your kitchen. The sturdy design and fine grade material with durable construction make it a built-to-last device. However, one year warranty keeps your investment super-safe.
Bestseller No. 7
Quicksilver 858080Q03 Power Tune Internal Engine Cleaner for 2-Stroke, 4-Stroke and Fuel-Injected Gas Engines - 12 Oz.
  • Removes harmful deposits that accumulate from normal use
  • Improves fuel/air flow and overall engine performance
  • For use with all 2‐ and 4‐cycle carbureted and fuel‐injected gasoline engines
  • 12 oz. spray can
Bestseller No. 8
Discovery Products Carbon Off Cleaner (19-Ounce Can)
  • This item is not for sale in Catalina Island
Bestseller No. 9
Decarboxylator and Infuser Machine, Magic Herb Butter Machine, Herb Oil Infuser Machine, Butter Churner Electric, Gummy Maker Machine & More – EdiWhip (EdiWhip)
  • 🧈🧁🍪 MAKE DELICIOUS EDIBLES AT HOME – With a touch of a button, easily decarb & infuse your herbs into oil, butter, alcohol, chocolate, honey and more. Add infusions to any recipe for homemade DIY edibles. Makes 2 ½- 5 cups
  • 🙌NO MORE GUESSWORK - Relax, let the Ediwhip Decarboxylator & Infuser Machine do the hard work. It is an immersion blender with a heating unit and thermostat. It blends, heats, and steeps your butter, oil, or tincture at the right temperature and time intervals
  • 🌿 ALL IN 1, DECARBOXYLATOR AND INFUSER - Many extractors, butter makers, or oil infuser machines do not decarboxylate. To get the full strength, your herbs must be heated properly. If you skip decarboxylation, your infusion product will be weak, only 10-25% activated. Decarb up to 1 ounce
  • 📗 RECIPES INCLUDED, SAVE MONEY. Spend more on your herbs and less on a decarb machine. Stop paying a fortune at the store, make your own butter, oil or tincture infusions. Use lecithin with your extractor and your own strain that works best for you
  • 💯1 YEAR WARRANTY: We stand behind our product. We also trust it with our own herbs. As long-time enthusiasts, our Detroit based team is always looking for a better way to enjoy.
Bestseller No. 10
Berryman Products 2611 Intake Valve and Combustion Chamber Cleaner, 16-Ounce Aerosol
  • Formulated for Use In All Fuel-Injected Gasoline Engines, Including GDI
  • Contains Polyetheramine (“PEA”) to Dissolve Carbon Buildup in Combustion Chambers
  • Cleans ALL Types of Intake Valves, Including Those Found in PFI, TBI, and GDI Engines
  • Safe On Catalytic Converters and Oxygen Sensors
  • Not For Use In Diesel Engines

Last update on 2024-06-21 / Affiliate links / Images from Amazon Product Advertising API

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