SAFETY RECALL 20TA02
VEHICLE MAY STALL DURING DRIVING AT HIGHER SPEED
|2018 – 2019 Sequoia||2018 – 2019 Camry||2018 – 2019 Avalon|
|2018 – 2019 Tundra||2014 FJ Cruiser||2014 – 2015 4Runner|
|2018 – 2019 Corolla||2018 – 2019 Highlander||2017 – 2019 Sienna**|
|2018 – 2019 Tacoma||2014 – 2015 Land Cruiser|
The remedy for this campaign is being launched in phases. Confirm remedy eligibility on each VIN in TIS before starting any repairs.
**Sienna Mobility Vehicles
Sienna’s that have floorboard modifications, such as a wheelchair ramp or lift, for mobility use will be featured in separate instructions. Please reference the 20TA02 Sienna Mobility Vehicle Technical Instructions for details.
Update 10/22/2020: Land Cruiser repair procedure has been added
Update 9/30/2020: Tacoma repair procedure has been added
Update 9/3/2020: Highlander repair procedure has been updated p. 23-26
Update 7/29/2020: Details updated for Sienna Mobility Vehicles p. 3
Update 7/10/2020: Instructions provided for Corolla Retainer Ring Removal p.18-19
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this recall are required to successfully complete the most current version of the E-
Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this recall repair are required to currently hold at least one of the following certification levels:
- Certified (any specialty)
- Expert (any specialty)
- Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this recall repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.
Because of the extensive list of parts for the numerous models affected by this Safety Recall, a website has been created to detail the required parts for each vehicle. Reference the following website for a detailed parts list for each specific VIN:
To log into the website:
- Enter your dealer code in the Dealer Code field.
- Enter XXXXX (5 Capital X’s) for the Password.
Note: Warranty will only reimburse dealers for the part numbers listed on the website. Any other part numbers will not be accepted on the campaign claim.
TOOLS & EQUIPMENT
- Standard Hand Tools
- Torque Wrench
- Air Blow gun
- Gas Caddy (minimum 25 gallon capacity)
- Brake Cleaner
Prior to the launch of this Campaign, each dealership will receive a Crossbar and a set of Cam Lock Retainer Jaws for removing the Cam Lock type retainer rings. These jaws will be used with the dealerships existing Handle set from the Fuel Sender Lock Nut Wrench Set (09808-14031). A 1/2” breaker bar can also be used. This set of tools will supplement the SST kit that each dealership currently has. The Campaign tools were sent directly to the dealership’s Service Manager. Additional SST’s can be purchased through the Toyota Special Service Tools (SST) website.
In the affected models, there are three different types of Fuel Pump Retainer Rings. Reference the following chart to determine the proper SST or campaign tool for each model and retainer type.
The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash.
- When installing/uninstalling the fuel system components, keep safety first in mind and carefully observe the following instructions to avoid accidents:
- When working on the fuel system, display a Flammable – Keep Fire Away sign.
- Smoking is prohibited nearby.
- Perform this work in an area where there are no sparks nearby from the operation of welders, grinders, drills, electric motors, stoves, etc.
- DO NOT use electrical devices nearby because they can become hot and the operation of power switches can generate sparks.
- DO NOT use iron or steel hammers while working, because they may generate sparks.
- DO NOT start engines even in adjacent stalls.
- Prepare fire extinguishers before starting any work.
- Perform this work in a well-ventilated area (natural ventilation). DO NOT use exhaust fans or electric fans, because their motors might generate sparks.
- Since it is possible for fuel vapor to build up, DO NOT work in or near a pit.
- If fuel is spilled, use shop towels or similar material to quickly wipe it up and then use compressed air to diffuse the fuel vapor.
- Shop towels and other materials that have come into contact with fuel should be dried in a well ventilated area and then disposed of as appropriate.
Remedy Instructions and TSB
Remedy Instructions and TSBRCRIT-20V012-5339
Remedy Instructions and TSBRCRIT-20V012-1552
Remedy Instructions and TSB
Remedy Instructions and TSBRCRIT-20V012-6423
Remedy Instructions and TSBRCRIT-20V012-3310
Remedy Instructions and TSBRCRIT-20V012-8851
- Product Type: Cleaning Agent
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Last update on 2022-08-11 / Affiliate links / Images from Amazon Product Advertising API
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